Mitel SX-200 Documentation page 352

Call Hold
Description
Call Hold allows a SUPERSET 3 user engaged in an active call, to place
the call on hold, then to replace the handset or use the extension for
other calls. All features normally active on the extension may be
selected while the call is held. A held call may be retrieved locally or at
another SUPERSET that has an appearance of the line the call is held
on. A call held on a line other than a line on which a conference has
been organized may be added to that conference. All calls appearing at
a SUPERSET 3 may be put on hold.
Conditions
An attendant cannot be put on hold.
Programming
Select System Option 210 for a recall time of 2 minutes or
System Option 211 for a recall time of 4 minutes. If neither of
these options is selected, the recall time will be 3 minutes.
Operation
To Place a Call on Hold:
Inform the caller, then press the red HOLD button. The call is
held and the caller hears music, if provided. The holding
access features in the normal manner, or hang up. The line
status led associated with the call on hold, flashes as a re-
minder.
To Retrieve the Call Locally (at the holding SUPERSET 3):
Press the line select button associated with the call on hold.
The call is returned to the holding SUPERSET 3.
To Retrieve the Call Remotely (at another SUPERSET 3 that has an
appearance of the line the call is held on):
Press the line select button associated with the call on hold.
l
The call is connected to the remote SUPERSET 3.
SECTION MITL9105/9110-096-106-NA
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