Mitel SX-200 Documentation page 202

EX T ERN AL CALL FORWARDiNG
D e s c r i p t i o n
This feature allows an extension user to set up Call Forwarding to a
number external to the PBX system. This is accomplished by storing
the external number as a speed call entry, and using the entry as the
number to which the caller is forwarded.
C o n d i t i o n s
An extension that does not have COS Option 97 (External Call
Forwarding Enable) in its COS cannot be externally forwarded.
The call will be routed to intercept to the attendant.
The extension must have one of the Call Forward options en-
abled, and also have access to one or more speed call tables in
its Class of Service.
An extension with COS Option 83 (Forced Account Entry Code) in
its Class of Service cannot set up the External Call Forwarding
feature.
Toll Control applies to the forwarding party's extension when
digits are being sent, if a personal speed call table is used.
The caller and the forwarder Class-of-Service options apply to
the type of connection set up; e.g., if the caller is not normally
allowed access to a certain trunk group, then that same trunk
group cannot be accessed if it were used as the forwarding
connection (for personal Speed Call numbers).
Trunk-to-trunk connections System Options control the type of
connections allowed in External Call Forwarding.
Callers on ground start DISA trunks can be forwarded to an
external call-forwarded extension. Loop start trunks of this type
will intercept to the Attendant.
A loop start CO trunk will not be forwarded under any cir-
cumstance.
A Non-Dial-In trunk programmed as a Direct-In Line (DIL) can be
forwarded externally if System Option 158 (Incoming to Outgoing
Call Forward Enable) is enabled, and if it is not loop start.
A handsfree extension may not be the calling extension, but can
forward external calls.
DID or CCSA trunks may not be forwarded to an external call.
P r o g r a m m i n g
Select COS Option 97 (External Call Forwarding Connect Enable)
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for extensions which are to be forwarded.
Select System Option 287 (Speed Call Enable).
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Select System Option 273 (External Call Forwarding Enable).
Select COS Option 34 (Call Forwarding - Busy), COS Option 35
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(Call Forwarding - Don't Answer) or COS Option 36 (Call For-
warding - Follow Me).
Select System Option 158 (Incoming to Outgoing Call Forward
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Enable).
SECT I ON MITL9105/9110-096-105-NA
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