Mitel SX-200 Documentation page 126

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SECTION MITL9105/9110-096-105-NA
CALL FORWARDING - DON'T ANSWER (EXTENSIONS)
Page 72
Description
This feature allows an extension user to have all calls directed to the
extension that are not answered within a selected time to be for-
warded to the Attendant or to another extension number specified. The
forwarded calls will appear at the Attendant Console as RECALL (see
also Call Forwarding - Busy/Don't Answer).
Conditions
Extension Call Forwarding
Forwarding.
Callbacks will always ring the originating extension - Call For-
warding has no effect.
Only one type of Call Forwarding code may be active on an
extension at any time. If an extension has one type of Call
Forwarding active and the user enters a new Call Forwarding
code, the first type of forwarding is cancelled.
Calls may not be forwarded to trunks or numbers external to the
l
ACD system except for extensions which have External Call For-
warding enabled.
Calls may not be forwarded to extensions with a COS that in-
l
cludes Option Number 38 (Never a Forwardee).
Calls may be forwarded a maximum of two steps, once at the
l
dialing stage (Call Forwarding - Follow Me or Call Forwarding -
Busy), and once after ringing (Call Forwarding - Don't Answer).
Call Forwarding does not appty if the calling extension (or Atten-
dant) is the party to which the call would be forwarded.
Call will not be forwarded to the Attendant during Night Service.
If an invalid number is selected as a forwarding number, reorder
tone is returned.
The Attendant cannot fotward calls that are directed to the
console.
Programming
Assign an access code to Feature Number 4 (Call Forwarding -
l
Don't Answer).
If calls are to be forwarded after 10 s, select System Option 255.
l
If calls are to be forwarded after 20 s, select System Option%%.
l
If calls are to be forwarded after 40 s, select System Option 257.
l
If none of System Options 255, 256 or 257 are selected, calls are
l
forwarded after 30
Operation
To select Call Forwarding - Don't Answer
Lift the handset - dial tone is returned.
Dial the Call Forward - Don't Answer access code.
l
Dial the Attendant access code, or the number of the extension
l
to which the calls are to be forwarded - dial tone is returned.
takes
precedence over system Call
s (defaulzme-out).

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