Troubleshooting: System Configuration; System Troubleshooting: Browser Support; Troubleshooting - Unable To Open Web Ui - Safran SecureSync 2400 User Manual

Timing System
Contact Safran technical support if the error continues.
Timing System Hardware
hardware. One possible cause is that the oscillator is not functioning prop-
erly.
Hot Swap Power
functionality, or because it has been removed or disconnected. Refer to
"Hot Swap Power Supply" on page 56
5.1.2

Troubleshooting: System Configuration

One of the first tasks when troubleshooting a unit is to read out the current sys-
tem configuration (you may also be asked for this when contacting Safran Tech-
nical Support.)
Select TOOLS > Upgrade/Backup: The screen displayed will provide information
on:
System configuration
Disk status, memory status
Software versions, and
Recent log entries.
5.1.2.1

System Troubleshooting: Browser Support

Safran recommends using one of the following Web browsers to run the
SecureSyncWeb UI: Firefox 27, Chrome 31, Edge, IE 11 on Windows 7, Opera 20,
and Safari 9
Using different or older browsers may lead to some incompatibility issues.
5.1.3 Troubleshooting – Unable to Open Web UI
With SecureSync connected to either a stand-alone or networked PC and with
the network configuration correct, it should be possible to connect to the Web
UI.
SecureSync 2400 User Manual
When all input references were lost and Holdover Mode has since
expired.
Error: A problem has occurred in the Timing System.
Supply: At least one power supply is faulty, either due to
Error: An issue has been detected with the unit
.
APPENDIX
353