Safran SecureSync 2400 User Manual page 351

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Saving and Downloading the Oscillator Log

The oscillator status log captures oscillator performance data, such as frequency

error and phase error. The data can be retrieved as a comma-separated .csv file

that can be read and edited with a spreadsheet software, such as Microsoft

you may be asked by Safran Technical Support to download and send the oscil-

lator status log in the event of technical problems.

To download the oscillator status log:

SecureSync 2400 User Manual Rev. 5.2

2. On the left side of the screen, in the

Download All Logs

3. Select the log bundle save locaion. The file name is logs.tar.gz

4. If so asked by Safran Technical Support, attach the bundled log files (typ-

ically together with the oscillator status log, see:

the Oscillator Log"

. You may want to review and/or keep this data for your own records, or

1. Navigate to

MANAGEMENT > OTHER:

2. Click on the ARROW icon in the top-right corner of the screen. Save the

.csv file to your computer.

3. If so asked by Technical Support, attach the oscillator status log file (typ-

ically together with the bundled SecureSync log files, see:

below) to your email addressed to SafranTechnical Sup-

Disciplining.

4.5 Quality Management

panel, click on the

"Saving and Downloading

Troubleshooting