Siemens Hicom 150 E Office Service Manual page 653

Hicom 150 E Office Rel.1.0 Service Manual - 8.32 Hicom 150 E Office - Hicom Agentline Office call distribution
6. Select agent 110
#110
7. Assign UCD group 2
*2
8. Select the next ID
9. Assign UCD group 2
*2
10. F8 Return to the main menu
Assigning group names
UCD - group 1 "purchasing",
UCD - group 2 "sales".
Programming with Hicom Assistant T
Step Entry
1. 16-15-3
2.
#440
3.
*Purch.
4.
5.
*Sales
6. F8
Configuring Call Management
UCD group 1, UCD group 2 and the central queue field (UCD group 60) are each defined via a
call destination list.
Programming with Hicom Assistant T
Step Entry
1. 16-18-1 Define CM-Targets
2. * Change call destination list 1 List1, Mbr1:
3. Define UCD group 1
#201
4. Select call destination list 2
#2
5. * Change call destination list 2 List2, Mbr1:
6. Define UCD group 2
#202
http://cmweb01.mch.pn.siemens.de/e_doku/en/h150/h15/30/sh/2/15_832.htm (2 of 5) [06/04/2000 13:14:25]
Action
Configure group names
Select the 1st UCD group
Define names for the group Grp 440: Purchasing
Select the next group
Define names for the group Grp 441: Sales
Return to the main menu
Action
Agent 110: -
Agent 110: 2
Agent 111: -
Agent 111: 2
System Administration
Display
Grp 350: -
Grp 440: -
Grp 441: -
System Administration
Display
List1, Mbr1: CALL
List1, Mbr1: UCD 01
List2, Mbr1: CALL
List2, Mbr1: UCD 02