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Hicom 150 E Office
Release 1.0
Service Manual

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   Summary of Contents for Siemens Hicom 150 E Office

  • Page 1

    Hicom 150 E Office Release 1.0 Service Manual P31003-M1530-X403-2-7620...

  • Page 2: Table Of Contents

    Important information System data Boards Hicom 150 E Office Installation Startup Release 1.0 Expanding the system Service Manual Implementing features Configuration guidelines Terminals Special equipment Plus products Cordless Multicell Integration CMI Service System programming codes P31003-M1530-X403-2-7620...

  • Page 3: Table Of Contents

    Hicom 150 E Office Rel.1.0 Service Manual - Contents Contents Figures Tables 1 Important information 1.1 Safety information 1.1.1 Safety information: Danger 1.1.2 Safety information: Warning 1.1.3 Safety information: Caution 1.1.4 General information 1.1.5 Behaviour in emergencies 1.1.6 Reporting accidents 1.2 Data protection and data security...

  • Page 4: Boards

    Hicom 150 E Office Rel.1.0 Service Manual - Contents 2.7.2 SAFETY International 2.7.3 Environmental conditions 2.8 List of documentation 3 Boards 3.1 Overview 3.2 Central boards 3.2.1 CBFC 3.2.2 CBMOD 3.2.3 CGM 3.2.4 CONBO 3.2.5 EXTEB 3.2.6 FMC 3.2.7 IMOD 3.2.8 PSUC...

  • Page 5: Installation

    Hicom 150 E Office Rel.1.0 Service Manual - Contents 3.4 Options 3.4.1 ALUM4 3.4.2 EXM 3.4.3 GEE8 3.4.4 GEE12 / GEE16 / GEE50 3.4.5 MPPI 3.4.6 OPA 3.4.7 PFT1 / PFT4 3.4.8 REAL 3.4.9 STRB 3.4.10 V24/1 / V24/2 3.4.11 V24 adapter 3.4.12 V.24 cable...

  • Page 6: Startup

    Hicom 150 E Office Rel.1.0 Service Manual - Contents 4.1.13 Connecting terminals 4.1.14 Performing a visual inspection 4.2 Installation of Hicom 150 E OfficeCom, OfficePoint, OfficeOne 4.2.1 Overview 4.2.2 Procedure for installing Hicom 150 E OfficeCom, OfficePoint 4.2.3 Procedure for installing Hicom 150 E OfficeOne 4.2.4 Selecting the installation site...

  • Page 7: Expanding The System

    Hicom 150 E Office Rel.1.0 Service Manual - Contents 6 Expanding the system 6.1 Expanding Hicom 150 E OfficePro 6.1.1 Using a UPS 6.1.1.1 Overview 6.1.1.2 Installing USVI cabinets 6.1.1.3 Protective earth for USVI cabinet(s) 6.1.1.4 Connecting a USVI to a system 6.1.2 Retrofitting peripheral boards...

  • Page 8

    Hicom 150 E Office Rel.1.0 Service Manual - Contents 7.1.10 Recall 7.1.11 Detecting the Signalling Method of a/b Stations 7.1.12 Attendant Console (AC) / Intercept Position 7.1.13 Call Override/Intrusion 7.1.14 Overload indication 7.1.15 Shared Transfer Switch 7.2 Features for general incoming traffic 7.2.1 Distinctive Ringing...

  • Page 9

    Hicom 150 E Office Rel.1.0 Service Manual - Contents 7.2.29 Call Pickup (PU) Within Call Pickup Groups 7.2.30 Directed Call Pickup Outside a PU Group 7.2.31 Call Pickup from an Answering Machine 7.2.32 Fax Waiting Message/Answering Machine 7.2.33 Deferring a call 7.2.34 Extension Number Configuration via Hicom Assistant T...

  • Page 10

    Hicom 150 E Office Rel.1.0 Service Manual - Contents 7.6.5 Line Seizure Type 7.6.6 En-Bloc Dialling 7.6.7 Audible Tone Monitoring 7.6.8 End-of-Dialling Recognition 7.6.9 Trunk Signalling Method 7.6.10 Temporary Signalling Method Changeover 7.6.11 Configurable Toll Restriction 7.6.12 Traffic Restriction Groups 7.6.13 Private Line...

  • Page 11

    Hicom 150 E Office Rel.1.0 Service Manual - Contents 7.10.1 Voice Channel Signalling Security 7.10.2 Date and Time Display 7.10.3 Actuators 7.10.4 Sensors 7.10.5 Boss/Secretary Functions 7.10.6 Multilingual Text Output 7.10.7 Associated Dialling 7.10.8 Associated Services 7.10.9 Display Number of Subscribers with Direct Trunk Access 7.10.10 Services in the Talk State...

  • Page 12

    Hicom 150 E Office Rel.1.0 Service Manual - Contents 7.12.5 Call Detail Recording At Attendant (CDRA) 7.12.6 Call Detail Recording Per Trunk (CDRT) 7.12.7 Project Code 7.12.8 Call Detail Recording Central (CDRC) 7.12.9 Toll Fraud Monitoring 7.13 Euro-ISDN features 7.13.1 Direct-inward dialling (DID) 7.13.2 Multiple Subscriber Number MSN...

  • Page 13

    8.13 Configuring fixed night service 8.14 Configuring an intercept extension per line 8.15 CorNet networking 8.15.1 Networking Hicom 150 E Office with Hicom 150 E Office 8.15.2 Networking Hicom 300 with Hicom 150 E Office 8.15.3 Programming operations for all networking types 8.16 Configuring the boss/secretary function...

  • Page 14: Service

    Hicom 150 E Office Rel.1.0 Service Manual - Contents 8.40 Mozart CD/Genius announcement device at the SLA board 8.41 Connecting MUSIPHONE multimax S to the TIEL board 8.42 Connecting enhanced PSE radio paging equipment (multitone) to a TMOM board 9 Terminals 9.1 Overview...

  • Page 15

    Hicom 150 E Office Rel.1.0 Service Manual - Contents 10.3.1 Memo for Hicom 10.4 Entrance telephones 10.4.1 Direct connection without ET 10.4.2 Connection via ET adapter box 10.4.2.1 Connection examples 10.4.3 ET/A adapter (S30817-Q936-A313) 10.4.4 Connection via ET/A adapter box 10.5 Loudspeaker...

  • Page 16

    Hicom 150 E Office Rel.1.0 Service Manual - Contents 12.8.1 General information on the base station 12.8.2 Propagation conditions for radio traffic 12.8.2.1 Radio wave propagation in free field with visibility 12.8.2.2 Radio wave propagation in industrial areas 12.8.2.3 Radio wave propagation inside buildings constructed using brick and lightweight materials 12.8.2.4 Radio wave propagation inside reinforced concrete buildings with...

  • Page 17: P31003-m1530-x403

    Hicom 150 E Office Rel.1.0 Service Manual - Contents 13.3.2.3 Hicom 150 E OfficeOne 13.3.3 Telephone test 13.3.4 Line diagnostics 13.3.4.1 Line status 13.3.4.2 Error memory 13.3.4.3 Measuring the system-wide use of features 13.3.4.4 Activated features per terminal 13.3.5 Error messages 13.3.5.1 Class A error messages...

  • Page 18

    Hicom 150 E Office Rel.1.0 Service Manual - Contents Conversion Date: 1998-09-18 http://cmweb01.mch.pn.siemens.de/e_doku/en/h150/h15/30/sh/2/index.htm (16 of 16) [06/04/2000 13:02:11]...

  • Page 19

    Hicom 150 E Office Rel.1.0 Service Manual - Figures Figures Figure 2-1 Hicom 150 E OfficePro dimensions Figure 2-2 Hicom 150 E OfficeCom dimensions Figure 2-3 Hicom 150 E OfficePoint dimensions Figure 2-4 Hicom 150 E OfficeOne dimensions Figure 2-5 Hicom 150 E OfficePro system environment...

  • Page 20

    Hicom 150 E Office Rel.1.0 Service Manual - Figures Figure 3-23 S0 networking options Figure 3-24 S0 bus to the STMD8 via the MDFU/MDFU-E Figure 3-25 Wiring example of Mini-Western jacks Figure 3-26 S0 bus - example of wall socket assignment Figure 3-27 TIEL (S30810-Q2520-X) Figure 3-28 E&M interface, type 1...

  • Page 21

    Hicom 150 E Office Rel.1.0 Service Manual - Figures Figure 3-58 Installation location of PFT1 and PFT4 (MDFU/MDFU-E) Figure 3-59 PFT1 (S30777-Q539-X) and PFT4 (S30777-Q540-X) board assignment Figure 3-60 Installation location for REAL (backplane of the basic cabinet) Figure 3-61 REAL relay contacts (de-energised state) and MDFU interfaces...

  • Page 22

    Hicom 150 E Office Rel.1.0 Service Manual - Figures Figure 4-22 PCM sequence of a three-box system Figure 4-23 Locking and unlocking boards Figure 4-24 Hicom 150 E OfficeCom, OfficePoint - protective earthing of an external main distribution frame Figure 4-25 OfficeCom/OfficePoint wall attachments...

  • Page 23

    Hicom 150 E Office Rel.1.0 Service Manual - Figures Figure 9-4 optiset E comfort - standard (default) key assignments Figure 9-5 optiset E memory - standard (default) key assignments Figure 9-6 Installing an adapter on the bottom of the device, sockets...

  • Page 24

    Hicom 150 E Office Rel.1.0 Service Manual - Figures Figure 12-12 Components of outdoor casing Figure 13-1 Peripheral equipment for remote administration and maintenance operation Siemens Home First Page Previous Page Next Page Search Info Help © Siemens AG, München, 1998 Hicom 150 E Office Rel.1.0 Service Manual, 2, 1998-06-26...

  • Page 25

    Table 2-3 List of available documentation for Hicom 150 E Office (date: 28.05.98) Table 3-1 Hicom 150 E Office - functional overview of all boards/components used Table 3-2 Hicom 150 E Office - model overview of all boards/components used Table 3-3 LEDs H1-H10 and their meaning...

  • Page 26

    Hicom 150 E Office Rel.1.0 Service Manual - Tables Table 3-27 TML8W - LED states Table 3-28 TML8W - cable assignment Table 3-29 TMOM - LED states Table 3-30 TMOM - cable assignment Table 3-31 TMS2 - SU connector assignment...

  • Page 27

    Table 9-4 Pin assignments of the plug-type AC adapter Table 9-5 Headsets for the optiset E adapter Table 9-6 optiset E for Hicom 150 E Office - maximum number of optiset E adapters Table 9-7 optiset E for Hicom 150 E Office - possible configurations...

  • Page 28

    Hicom 150 E Office Rel.1.0 Service Manual - Tables Table 13-13 Error class 28 - recovery Table 13-14 Error class 29 - IOP Table A-1 Codes for controlling services Table A-2 Starting system administration Table A-3 Expert mode code groups...

  • Page 29: Important Information, Safety Information

    Hicom 150 E Office Rel.1.0 Service Manual - 1 Important information 1 Important information 1.1 Safety information The following information is aimed at service personnel and authorised specialists. Only these persons are permitted to work on the installation. Read through all information on the equipment carefully, and follow all safety information.

  • Page 30: Safety Information: Warning

    Hicom 150 E Office Rel.1.0 Service Manual - 1 Important information operation and connecting the subscribers. Never operate the equipment with the protective earthing conductor disconnected! Dangerous voltages Voltages above 30 V AC (alternating current) or 60 V DC (direct current) are dangerous.

  • Page 31: Safety Information: Caution

    Hicom 150 E Office Rel.1.0 Service Manual - 1 Important information Protective clothing/equipment When working on the installations, never wear loose clothing and always tie back long hair. Never wear jewellery, metal watch straps or metal fittings and rivets on items of clothing as there is a risk of injury and short circuits.

  • Page 32: General Information

    Hicom 150 E Office Rel.1.0 Service Manual - 1 Important information Lay cables in such a way that there is no risk of them being damaged or causing accidents, as a result of people tripping, for example. 1.1.4 General information...

  • Page 33: Reporting Accidents

    Hicom 150 E Office Rel.1.0 Service Manual - 1 Important information Always switch off the power supply before attempting to touch an accident victim. If the power supply cannot be switched off immediately, only use non-conductive materials, such as a wooden brush handle, to touch the victim and first try to isolate him/her from the power supply.

  • Page 34: Structure Of This Service Manual (eshb

    Guidelines which apply to Siemens AG employees Employees at Siemens AG are bound to safeguard trade and data secrets under the terms of the company's work rules. It is imperative that the following rules are observed to ensure that the statutory provisions relating to service (whether it be on-site service or remote administration and maintenance) are strictly adhered to.

  • Page 35: Implementing Features

    Hicom 150 E Office Rel.1.0 Service Manual - 1 Important information Chapter 7, "Implementing features" describes all of the features supported by Hicom 150 E Office. This includes the feature description, any applicable dependencies/restrictions, feature programming and a feature check.

  • Page 36

    2.2 Introduction Scope of connection The Hicom 150 E Office single-product line can be connected to TN-S power supply systems. It can also be connected to a TN-C-S power supply system where the PEN conductor is divided into a protective earth connector and a neutral conductor.

  • Page 37: Terminals

    2.7.3). System variants The Hicom 150 E Office single-product line consists of the following models, which can cover the needs of a wide range of customers, as far as the number of subscriber lines is concerned: Hicom 150 E OfficePro, which consists of a basic cabinet and up to 2 expansion cabinets for up to 250 subscriber line circuits, is the most powerful and comprehensive system in the product line.

  • Page 38

    Hicom 150 E Office Rel.1.0 Service Manual - 2 System data Figure 2-1 Hicom 150 E OfficePro dimensions 2.3.2 Design of Hicom 150 E OfficeCom Configuration notes Hicom 150 E OfficeCom is designed as a one-cabinet system for wall assembly. The housing accommodates six slots per shelf.

  • Page 39

    Hicom 150 E Office Rel.1.0 Service Manual - 2 System data Figure 2-2 Hicom 150 E OfficeCom dimensions 2.3.3 Design of Hicom 150 E OfficePoint Configuration notes Hicom 150 E OfficePoint is identical to Hicom 150 E OfficeCom as far as basic dimensions are concerned.

  • Page 40

    Hicom 150 E Office Rel.1.0 Service Manual - 2 System data Figure 2-3 Hicom 150 E OfficePoint dimensions 2.3.4 Design of Hicom 150 E OfficeOne Configuration notes Hicom 150 E OfficeOne is designed as a one-cabinet system for wall mounting. The flat housing contains a single-board system and connection options for the trunk connections and stations.

  • Page 41

    Hicom 150 E Office Rel.1.0 Service Manual - 2 System data Figure 2-5 Hicom 150 E OfficePro system environment 2.4.2 Hicom 150 E OfficeCom system environment http://cmweb01.mch.pn.siemens.de/e_doku/en/h150/h15/30/sh/2/15_2.htm (6 of 13) [06/04/2000 13:02:34]...

  • Page 42

    Hicom 150 E Office Rel.1.0 Service Manual - 2 System data Figure 2-6 Hicom 150 E OfficeCom system environment 2.4.3 Hicom 150 E OfficePoint system environment http://cmweb01.mch.pn.siemens.de/e_doku/en/h150/h15/30/sh/2/15_2.htm (7 of 13) [06/04/2000 13:02:34]...

  • Page 43

    Hicom 150 E Office Rel.1.0 Service Manual - 2 System data Figure 2-7 Hicom 150 E OfficePoint system environment 2.4.4 Hicom 150 E OfficeOne system environment http://cmweb01.mch.pn.siemens.de/e_doku/en/h150/h15/30/sh/2/15_2.htm (8 of 13) [06/04/2000 13:02:34]...

  • Page 44

    Hicom 150 E Office Rel.1.0 Service Manual - 2 System data Figure 2-8 Hicom 150 E OfficeOne system environment The existing S interfaces can be used as follows: Option 1: (1) for connecting an S terminal (not fed from the system!)

  • Page 45: Technical Data

    Hicom 150 E Office Rel.1.0 Service Manual - 2 System data Mobile telephones (with max.8 base stations) Analog telephones Data terminals/data adapters (TA 232D) optiset E control adapter (TA API) Trunks and tie trunks (total): Trunks (digital/analog) Tie trunks: - digital (CorNet-N) - analog (E&M)

  • Page 46

    Hicom 150 E Office Rel.1.0 Service Manual - 2 System data Office (system-specific!): Activation threshold DTMF level > - 34 dBm (system-specific!) All values given are approximate values and should be viewed as such under practical operating conditions. A tolerance band must always be provided for with technical equipment.

  • Page 47

    Hicom 150 E Office Rel.1.0 Service Manual - 2 System data 2.7.3 Environmental conditions Operating conditions (electrical) Operating limits Room temperature: + 5 to + 40 ºC Absolute humidity: 2 to 25 g H Relative humidity: 5 to 80% System ventilation is by convection only. Forced ventilation is not necessary.

  • Page 48

    A31003-M3000-B384-*-7619 Hicom cordless 150 E, the cordless telephone system Hicom cordless - presentation/measurement A31003-X81-X1-*-7630 equipment P31003-X81-X1-*-7630 Available as supplement to "Hicom Attendant P for Hicom 150 E Office (Release 1.0)", A31003-M3030-B669-*-7619 Siemens Home First Page Previous Page Next Page Search...

  • Page 49

    Hicom 150 E OfficeCom and OfficePoint boards and Hicom 150 E OfficePro central boards can only be inserted/removed when the system is de-energized. 3.1 Overview Functional overview of all boards/components used Table 3-1 Hicom 150 E Office - functional overview of all boards/components used Board/ Part number Hicom 150 E model...

  • Page 50

    Hicom 150 E Office Rel.1.0 Service Manual - 3 Boards SLMC8 S30810-Q2911-X OfficePro SLMO8/SLMO24 S30810-Q2901-X/Xxxx OfficePro SLU8 S30817-Q922-Axxx OfficeCom/OfficePoint STLS2 S30817-Q924-Bxxx OfficeCom/OfficePoint STLS4 S30817-Q924-Axxx OfficeCom/OfficePoint STMD8 S30810-Q2558-Xxxx OfficePro TIEL S30810-Q2520-X OfficePro TLA2 S30817-Q923-Bxxx OfficeCom/OfficePoint TLA4 S30817-Q923-Axxx OfficeCom/OfficePoint TLA8 S30817-Q926-Axxx OfficeCom/OfficePoint...

  • Page 51

    Hicom 150 E Office Rel.1.0 Service Manual - 3 Boards Model overview of all boards/components used Table 3-2 Hicom 150 E Office - model overview of all boards/components used Board/ Part number Function component Hicom 150 E OfficePro CBMOD S30810-Q2960-X...

  • Page 52

    Hicom 150 E Office Rel.1.0 Service Manual - 3 Boards GEE16 S30817-Q951-Axxx Option GEE50 S30817-Q951-Axxx Option IMOD S30807-Q9607- Central board LAN Bridge S30817-Q955-Axxx Peripheral board MPPI S30817-Q5380-X Option S30807-Q6920-X Option PSUC S30122-K5661-xxx Central board SLU8 S30817-Q922-Axxx Peripheral board STLS2 S30817-Q924-Bxxx...

  • Page 53

    Hicom 150 E Office Rel.1.0 Service Manual - 3 Boards SLU8 S30817-Q922-Axxx Peripheral board STLS2 S30817-Q924-Bxxx Peripheral board STLS4 S30817-Q924-Axxx Peripheral board STRB S30817-Q932-A Option TLA2 S30817-Q923-Bxxx Peripheral board TLA4 S30817-Q923-Axxx Peripheral board TLA8 S30817-Q926-Axxx Peripheral board USVF S30122-K5659- Central board...

  • Page 54

    Hicom 150 E Office Rel.1.0 Service Manual - 3.2 Central boards 3.2 Central boards 3.2.1 CBFC Introduction The CBFC (central board flatpack compact) is the central board for the OfficePoint and OfficeCom models. The board offers the following features and outputs:...

  • Page 55

    Hicom 150 E Office Rel.1.0 Service Manual - 3.2 Central boards Figure 3-1 OfficeCom/OfficePoint CBFC interfaces (S30810-Q2950-X) Table 3-3 LEDs H1-H10 and their meaning LED (green) Meaning LED (red) Meaning Slot 2 Slot 2 Slot 3 Slot 3 Slot 4 *...

  • Page 56

    Hicom 150 E Office Rel.1.0 Service Manual - 3.2 Central boards b2 - Port 2 b 2 - Port 2 EXMCL a3 - Port 3 a 3 - Port 3 EXMDIR b3 - Port 3 b 3 - Port 3...

  • Page 57

    Hicom 150 E Office Rel.1.0 Service Manual - 3.2 Central boards 507 / 58 507 / 58 507 / 58 507 / 58 P0/E 108 / 19 108 / 19 108 / 19 108 / 19 109 / 20 109 / 20...

  • Page 58

    Hicom 150 E Office Rel.1.0 Service Manual - 3.2 Central boards The real-time clock (with calendar function) has battery backup and is integrated on the CBMOD. Switches and displays Reset/reload switch - Up: standard setting - Down: Switch actuated < 5 s = Reset activated Switch actuated >...

  • Page 59

    Hicom 150 E Office Rel.1.0 Service Manual - 3.2 Central boards 3.2.3 CGM Introduction The clock generator module (CGM) (S30807-Q6906-X) is an optional plug-in module for the CBMOD central control board (Hicom 150 E OfficePro). The CGM module must be inserted for...

  • Page 60

    Hicom 150 E Office Rel.1.0 Service Manual - 3.2 Central boards Figure 3-3 EXTEB interfaces (S30810-Q2912-Xxxx) 3.2.6 FMC Introduction The flash memory card FMC is a plug-in memory card (PCMCIA format) for the CBFC (Hicom 150 E OfficePoint, OfficeCom) and CBMOD (Hicom 150 E OfficePro) central control boards.

  • Page 61

    Hicom 150 E Office Rel.1.0 Service Manual - 3.2 Central boards control boards. It permits remote administration and maintenance (analog mode up to 14.4 kbit/s) without the necessity of configuring an external modem. 3.2.8 PSUC Introduction The power supply unit PSUC for the OfficeCom system is designed as an "insert and screw" add-on unit.

  • Page 62

    Hicom 150 E Office Rel.1.0 Service Manual - 3.2 Central boards Voltage range: 88VAC - 264VAC; 50Hz - 60Hz Power consumption: 39W Interfaces Figure 3-5 PSUF interfaces (S30122-K5658-xxx) Caution System voltage activation/deactivation is basically performed by inserting or removing the power plug.

  • Page 63

    Hicom 150 E Office Rel.1.0 Service Manual - 3.2 Central boards Data for the integrated ring generator Nominal output voltages: 60 / 75 V Output frequencies: 20 / 25 / 50 Hz Output power - Permanent load: 4.0 VA - Peak load: 8.0 VA short-time (3 min. load / 15 min. pause)

  • Page 64

    Hicom 150 E Office Rel.1.0 Service Manual - 3.2 Central boards Front and rear view of the PSUI (S30122-K5083-X301) Figure 3-7 Front and rear view of the PSUI (S30122-K5083-X301) 3.2.11 SBS Introduction The SBS (single board system) is the single-board module for Hicom 150 E OfficeOne. The board...

  • Page 65

    Hicom 150 E Office Rel.1.0 Service Manual - 3.2 Central boards Real-time clock with vanadium-lithium battery (rechargeable) PCM highway switching and conference circuit Outputs Digital subscriber line circuits U P0/E Analog subscriber line circuits a/b V.24 interface SBS interfaces Figure 3-8 SBS interfaces(S30817-Q905-A)

  • Page 66

    Hicom 150 E Office Rel.1.0 Service Manual - 3.2 Central boards b3 - Port 3 a3 - Port 3 a4 - Port 4 b4 - Port 4 b4 - Port 4 a4 - Port 4 SBS numbering plan Table 3-8 OfficeOne numbering plan OfficeOne Stn.

  • Page 67

    Hicom 150 E Office Rel.1.0 Service Manual - 3.2 Central boards Figure 3-9 USVC interfaces (S30122-K5660-xxx) Caution System voltage activation/deactivation is basically performed by inserting or removing the power plug. Battery mode must be deactivated before using a USVC. 3.2.13 USVF Introduction The uninterruptible power supply for the OfficePoint system (USVF) is designed as an "insert and...

  • Page 68

    Hicom 150 E Office Rel.1.0 Service Manual - 3.2 Central boards Figure 3-10 USVF interfaces (S30122-K5659-) Caution System voltage activation/deactivation is basically performed by inserting or removing the power plug. Battery mode must be deactivated before using a USVF. 3.2.14 USVI...

  • Page 69

    Hicom 150 E Office Rel.1.0 Service Manual - 3.2 Central boards Battery manager: S30122-K5083-L302 or S30122-K5083-X302 Battery set: S30122-X5083-X303 Distribution frame (for connecting an existing external battery): C39165-A7200-B10 Technical data for the USVI PSUI in normal mode - Input voltage (from PSUI): approx. 380 VDC/max. 0.27 A) - Output voltage (charging voltage for batteries): 54 or 55.2 VDC (max.

  • Page 70

    Hicom 150 E Office Rel.1.0 Service Manual - 3.2 Central boards Figure 3-11 Front and rear view of the USVI, settings Batteries manufactured by Sonnenschein and Yuasa require a setting of 2.3 V per cell. Setting the bridging time for the USVI...

  • Page 71

    Hicom 150 E Office Rel.1.0 Service Manual - 3.2 Central boards existing boards. The power requirements of the connected terminals (determined by means of Figure 3-13) are then added to this figure. Battery current drain of the terminals Figure 3-13 Hicom 150 E OfficePro - battery current drain of terminals...

  • Page 72

    Hicom 150 E Office Rel.1.0 Service Manual - 3.2 Central boards STMD8 -Q2558- 0.06 A TML8W -Q626- 0.04 A TMS2 -Q2915- Not yet known Sample calculation (worst case system configuration) for a system cabinet The following bridging times are determined for the battery packs on the basis of the discharge rates Figure 3-12 YUASA NP 12 V / 12 Ah - approx.

  • Page 73

    Hicom 150 E Office Rel.1.0 Service Manual - 3.2 Central boards Hicom 150 E Office Rel.1.0 Service Manual, 2, 1998-06-26 Siemens Part No.: P31003-M1530-X403-2-7620 Conversion Date: 1998-09-18 http://cmweb01.mch.pn.siemens.de/e_doku/en/h150/h15/30/sh/2/15_31.htm (20 of 20) [06/04/2000 13:03:01]...

  • Page 74

    Hicom 150 E Office Rel.1.0 Service Manual - 3.3 Peripheral boards 3.3 Peripheral boards Note The peripheral boards in OfficeCom and OfficePoint must be inserted firmly into the appropriate slot. Contact problems can otherwise lead to board failure. 3.3.1 LAN Bridge...

  • Page 75

    Hicom 150 E Office Rel.1.0 Service Manual - 3.3 Peripheral boards Table 3-10 Contact assignment of AUI interface 15-pole Function 10-pole SUB-D socket Western socket Collision detect: - wire Collision detect: + wire Receive: - wire Receive: + wire 1+4+8+11+14 GND(AUI)

  • Page 76

    Hicom 150 E Office Rel.1.0 Service Manual - 3.3 Peripheral boards Figure 3-15 SLA16 (S30810-Q2702-X) LED states and their meaning Table 3-12 SLA16 - LED states LED state Meaning Action (on/off) During the boot phase / initialisation Flickering Board test unsuccessful...

  • Page 77

    Hicom 150 E Office Rel.1.0 Service Manual - 3.3 Peripheral boards Table 3-13 SLA16 - cable assignment Colour Pair a-wire b-wire SU conn. SLA16 Notes group BP: X8 wht/blu Port 1 blu/wht wht/ora Port 2 ora/wht wht/grn Port 3 grn/wht...

  • Page 78

    Hicom 150 E Office Rel.1.0 Service Manual - 3.3 Peripheral boards Technical connection requirements Max supply current approx. 34 mA, supply voltage approx. 40 V DC Ring voltage against negative supply voltage (a-wire/RING) for max. two telephones Range approx. 2 x 750ohms (overall resistance) Loop detection >...

  • Page 79

    Hicom 150 E Office Rel.1.0 Service Manual - 3.3 Peripheral boards Board not receiving power / is not Check plug contact on board. plugged in correctly. Board is deactivated. Board is receiving power / board test in progress. Board is defective if state remains Replace board.

  • Page 80

    Hicom 150 E Office Rel.1.0 Service Manual - 3.3 Peripheral boards red/grn 8a Access 8 Base station 8 grn/red red/brn Free brn/red red/gry Free gry/red blk/blu Free blu/blk blk/ora Free ora/blk blk/grn Free grn/blk blk/brn Free brn/blk blk/gry Free gry/blk...

  • Page 81

    Hicom 150 E Office Rel.1.0 Service Manual - 3.3 Peripheral boards Figure 3-17 SLMO8 / SLMO24 (S30810-Q2901-X / S30810-Q2901-Xxxx) LED states and their meaning Table 3-16 SLMO8/SLMO24 - LED state Red LED Green LED State Action Board not receiving power / is not Check plug contact on board.

  • Page 82

    Hicom 150 E Office Rel.1.0 Service Manual - 3.3 Peripheral boards wht/ora Access 2 ora/wht wht/grn Access 3 grn/wht wht/brn Access 4 brn/wht wht/gry Access 5 gry/wht red/blu Access 6 blu/red red/ora Access 7 ora/red red/grn Access 8 grn/red red/brn...

  • Page 83

    Hicom 150 E Office Rel.1.0 Service Manual - 3.3 Peripheral boards blu/wht wht/ora Free ora/wht wht/grn Free grn/wht wht/brn Free brn/wht wht/gry Free gry/wht red/blu Free blu/red red/ora Free ora/red red/grn Free grn/red red/brn 17a Access 17 Not used for...

  • Page 84

    Hicom 150 E Office Rel.1.0 Service Manual - 3.3 Peripheral boards 3.3.5 SLU8 Introduction With 8 digital subscriber line interfaces, the SLU8 board for OfficeCom/OfficePoint system types allows you to connect up to 16 digital terminals in master/slave mode. Interfaces...

  • Page 85

    Hicom 150 E Office Rel.1.0 Service Manual - 3.3 Peripheral boards lines). STLS2 as underequipped variant with 2 S ports. Interfaces There are no plans to supply line-fed terminals. Terminals of this kind must be fed locally, e.g. via a plug-type AC adapter or a bus power supply unit.

  • Page 86

    Hicom 150 E Office Rel.1.0 Service Manual - 3.3 Peripheral boards Figure 3-20 STMD8 (S30810-Q2558-Xxxx) S0 trunk connection Figure 3-21 S trunk connection Figure 3-22 S connection to NT http://cmweb01.mch.pn.siemens.de/e_doku/en/h150/h15/30/sh/2/15_32.htm (13 of 46) [06/04/2000 13:03:53]...

  • Page 87

    Hicom 150 E Office Rel.1.0 Service Manual - 3.3 Peripheral boards When starting up S ports, it is important to ensure that the NT switch is in the "POINT TO POINT" position during operation with PABXs. S0 networking Figure 3-23 S...

  • Page 88

    Hicom 150 E Office Rel.1.0 Service Manual - 3.3 Peripheral boards Figure 3-24 S bus to the STMD8 via the MDFU/MDFU-E Figure 3-25 Wiring example of Mini-Western jacks S0 bus - Example of wall socket assignment http://cmweb01.mch.pn.siemens.de/e_doku/en/h150/h15/30/sh/2/15_32.htm (15 of 46) [06/04/2000 13:03:53]...

  • Page 89

    Hicom 150 E Office Rel.1.0 Service Manual - 3.3 Peripheral boards Figure 3-26 S bus - example of wall socket assignment An ISDN terminal can also be connected to an existing terminal of the optiset E series (with the exception of optiset E entry, optiset E standard) by means of an ISDN...

  • Page 90

    Hicom 150 E Office Rel.1.0 Service Manual - 3.3 Peripheral boards Flashing Board not configured Visual inspection, plug board in or out (100/100 ms) if required. Replace board if flashing continues. Loading operation in progress Flashing Code could not be loaded...

  • Page 91

    Hicom 150 E Office Rel.1.0 Service Manual - 3.3 Peripheral boards red/brn Basic Receive access 5 (3/4 TAE8 / 4/5 MW8) brn/red red/gry Transmit (6/5 TAE8 / 3/6 MW8) gry/red blk/blu Basic Receive access 6 (3/4 TAE8 / 4/5 MW8)

  • Page 92

    Hicom 150 E Office Rel.1.0 Service Manual - 3.3 Peripheral boards Starting up a tie trunk You must determine what type of interface is supported by both systems involved before you start up a tie trunk. Type two is always preferable since it virtually excludes problems with longitudinal voltage.

  • Page 93

    Hicom 150 E Office Rel.1.0 Service Manual - 3.3 Peripheral boards Max. permissible current 120 mA Receive path E (type 2) Input resistance at I = 10 mA 2700 ohms Operating current < 10 mA Internal power supply -48 V...

  • Page 94

    Hicom 150 E Office Rel.1.0 Service Manual - 3.3 Peripheral boards Figure 3-27 TIEL (S30810-Q2520-X) DIP-FIX switch positions Table 3-22 TIEL - function of the DIP-FIX switches Function Circuit 1 Circuit 2 Circuit 3 Circuit 4 Switch Position Switch Position Switch Position Switch Position...

  • Page 95

    Hicom 150 E Office Rel.1.0 Service Manual - 3.3 Peripheral boards Type 3 S103 S203 S303 S403 S102 S202 S302 S402 2-wire speech S104 S204 S304 S404 lines 4-wire speech S104 S204 S304 S404 lines (factory default) Connection of the signal wires The following maximum ranges (without a converter) must be taken into account: - 4-wire speech: 8 km at 0.6 mm diameter...

  • Page 96

    Hicom 150 E Office Rel.1.0 Service Manual - 3.3 Peripheral boards Figure 3-29 E&M interface, type 1A E&M interface, type 1B or 5 Figure 3-30 E&M interface, type 1B or 5 E&M interface, type 2 http://cmweb01.mch.pn.siemens.de/e_doku/en/h150/h15/30/sh/2/15_32.htm (23 of 46) [06/04/2000 13:03:53]...

  • Page 97

    Hicom 150 E Office Rel.1.0 Service Manual - 3.3 Peripheral boards Figure 3-31 E&M interface, type 2 E&M interface, type 2 - Circuit diagram, MDFU/MDFU-E numbering http://cmweb01.mch.pn.siemens.de/e_doku/en/h150/h15/30/sh/2/15_32.htm (24 of 46) [06/04/2000 13:03:53]...

  • Page 98

    Hicom 150 E Office Rel.1.0 Service Manual - 3.3 Peripheral boards Figure 3-32 E&M interface, type 2 - circuit diagram, MDFU/MDFU-E numbering LED states and their meaning Table 3-23 TIEL - LED states LED state Meaning Action (On/off) During boot phase / initialisation...

  • Page 99

    Hicom 150 E Office Rel.1.0 Service Manual - 3.3 Peripheral boards blu/wht wht/ora Ring Receive with 4-wire speech ora/wht wht/grn Signal wires grn/wht System Earth wht/brn Mouth brn/wht System Battery wht/gry 2ka Port 2 Ring Transmit with 4-wire speech gry/wht...

  • Page 100

    Hicom 150 E Office Rel.1.0 Service Manual - 3.3 Peripheral boards gry/blk System Earth yel/blu Mouth blu/yel System Battery 3.3.9 TLA2 / TLA4 / TLA8 Introduction Loop start boards TLA2/4/8 with 2/4/8 analog trunks for DP and DTMF signalling for OfficeCom/OfficePoint.

  • Page 101

    Hicom 150 E Office Rel.1.0 Service Manual - 3.3 Peripheral boards OfficeCom/OfficePoint. Figure 3-34 TLA8 interfaces (S30817-Q926-Axxx) Table 3-26 TLA8 contact assignment Contact Conn. X3 Conn. X2 Conn. X4 Conn. X5 a trunk1 a trunk5 b trunk 1 b trunk 1...

  • Page 102

    Hicom 150 E Office Rel.1.0 Service Manual - 3.3 Peripheral boards Jumpers on TML8W Figure 3-35 TML8W (S30817-Q626-Axxx/Bxxx) LED states and their meaning Table 3-27 TML8W - LED states Red LED Green LED State Action Board not receiving power / not plugged Check plug contact on board.

  • Page 103

    Hicom 150 E Office Rel.1.0 Service Manual - 3.3 Peripheral boards Loading operation was successfully completed / board is functional (idle state). Flashing At least one circuit is activated. Cable and SU connector assignment (backplane) Table 3-28 TML8W - cable assignment Colour Pair a-wire b-wire SU conn.

  • Page 104

    Hicom 150 E Office Rel.1.0 Service Manual - 3.3 Peripheral boards blk/gry Free gry/blk yel/blu Free blu/yel Group Pair a-wire b-wire SU conn. TML8W Notes BP: X8 3.3.11 TMOM Introduction The TMOM (trunk module outgoing multipurpose) board provides various interfaces for the connection of radio paging equipment (PSE) to Hicom 150 E OfficePro.

  • Page 105

    Hicom 150 E Office Rel.1.0 Service Manual - 3.3 Peripheral boards Figure 3-36 TMOM (S30810-Q2535-X) The relays displayed in Figure 3-36 are not supported. PSE interface The following standards have be implemented for the connection of single-call and enhanced radio paging equipment: ESPA 4.4.3...

  • Page 106

    Hicom 150 E Office Rel.1.0 Service Manual - 3.3 Peripheral boards E1H/E1L: Busy signal with ESPA connection. M1H/M1L: Busy signal with ESPA connection. TMOM - PSE interface Figure 3-37 TMOM - PSE interface LED states and their meaning Table 3-29 TMOM - LED states...

  • Page 107

    Hicom 150 E Office Rel.1.0 Service Manual - 3.3 Peripheral boards During boot phase / initialisation Flickering Board test unsuccessful Replace board (50/50 ms) Flashing Board not configured Visual inspection, plug board in (100/100 ms) or out if required. Replace board if flashing continues.

  • Page 108

    Hicom 150 E Office Rel.1.0 Service Manual - 3.3 Peripheral boards (not supported) blu/red red/ora ora/red red/grn grn/red red/brn brn/red red/gry gry/red blk/blu blu/blk blk/ora ora/blk blk/grn grn/blk blk/brn brn/blk blk/gry gry/blk yel/blu blu/yel Group Pair a-wire b-wire SU conn. TMOM...

  • Page 109

    Hicom 150 E Office Rel.1.0 Service Manual - 3.3 Peripheral boards Figure 3-38 TMS2 (S30810-Q2915-X) Jumper settings The X300 or X302 jumpers are used to set the TMS2 interface for the connection of this interface to NT1. The following can be set: symmetrical line (120 ohms).

  • Page 110

    Hicom 150 E Office Rel.1.0 Service Manual - 3.3 Peripheral boards Receive, b-wire Transmit, a-wire Transmit, b-wire from board state 5 on SU connector Xx9 Please note that the SU connector Xx9 was used in the old board TMS2M. S2M trunk connection...

  • Page 111

    Hicom 150 E Office Rel.1.0 Service Manual - 3.3 Peripheral boards The NT must be supplied with power via the -48 V (max. 15 W, note the power requirements of the NTs!) of the PSUI. This ensures the supply of NTs with power and the functioning of the connected S lines in the event of a power failure.

  • Page 112

    Hicom 150 E Office Rel.1.0 Service Manual - 3.3 Peripheral boards Figure 3-42 S - NT connection S2M networking http://cmweb01.mch.pn.siemens.de/e_doku/en/h150/h15/30/sh/2/15_32.htm (39 of 46) [06/04/2000 13:03:55]...

  • Page 113

    Hicom 150 E Office Rel.1.0 Service Manual - 3.3 Peripheral boards Figure 3-43 S networking options LED states and their meaning H1 LED (see Figure 3-38): Reference clock display (clock is generated if this feature has been configured using Hicom Assistant E.) - On: Reference clock for clock generator is generated.

  • Page 114

    Hicom 150 E Office Rel.1.0 Service Manual - 3.3 Peripheral boards 3.3.13 TS2 Introduction The TS2 board (trunk module S2M) for OfficeCom allows you to connect the system to an NT1 (network transfer point) via a symmetrical line (4-wire twisted-pair cable) or a coaxial line (BNC sockets X3 and X4) for the simultaneous transfer of up to 30 B channels (voice channels).

  • Page 115

    Hicom 150 E Office Rel.1.0 Service Manual - 3.3 Peripheral boards Receiver a-wire Receiver b-wire Coaxial line (75 ohms) The BNC sockets X3 and X4 located on the board are used for connecting a coaxial line. The jumpers on plug connectors X100 to X102 must be switched in accordance with the "Jumper settings" table.

  • Page 116

    Hicom 150 E Office Rel.1.0 Service Manual - 3.3 Peripheral boards The cable from the NT to Hicom 150 E OfficeCom should be kept as short as possible for operating reasons. Caution No earth connection is permitted between Hicom 150 E OfficeCom and the NT. The shields on the connection cable C39195-A7608-Cx should not be connected either on the OfficeCom side or on the NT side.

  • Page 117

    Hicom 150 E Office Rel.1.0 Service Manual - 3.3 Peripheral boards 3.3.14 4SLA / 8SLA / 16SLA Introduction The subscriber line modules 4SLA/8SLA/16SLA (subscriber line analog) for analog a/b interfaces are used in OfficeCom/OfficePoint for connecting conventional standard telephones as well as supplementary equipment (e.g.

  • Page 118

    Hicom 150 E Office Rel.1.0 Service Manual - 3.3 Peripheral boards Figure 3-49 16SLA interfaces (S30810-Q2923-X) Table 3-36 16SLA contact assignments Contact (a/b ports 1-4) (a/b ports 5-8) (a/b ports 9-12) (a/b ports 13-16) a 13 b 13 a 14...

  • Page 119

    Hicom 150 E Office Rel.1.0 Service Manual - 3.3 Peripheral boards Siemens Home First Page Previous Page Next Page Search Info Help © Siemens AG, München, 1998 Hicom 150 E Office Rel.1.0 Service Manual, 2, 1998-06-26 Siemens Part No.: P31003-M1530-X403-2-7620 Conversion Date: 1998-09-18 http://cmweb01.mch.pn.siemens.de/e_doku/en/h150/h15/30/sh/2/15_32.htm (46 of 46) [06/04/2000 13:03:55]...

  • Page 120

    Hicom 150 E Office Rel.1.0 Service Manual - 3.4 Options 3.4 Options 3.4.1 ALUM4 Introduction Power failure transfer (ALUM) is activated (LS only) in the event of a power failure or serious system errors in OfficeCom/OfficePoint. The module implements a power failure transfer for four analog terminals. You can only install a plain old telephone (POT) as a terminal.

  • Page 121

    Hicom 150 E Office Rel.1.0 Service Manual - 3.4 Options R3 from trunk 3a AE3 to stn. 3a AT3 to TLA a T3 from trunk 3b BE3 to stn. 3b BT3 to TLA b R4 from trunk 4a AE4 to stn. 4a AT4 to TLA a T4 from trunk 4b BE4 to stn.

  • Page 122

    Hicom 150 E Office Rel.1.0 Service Manual - 3.4 Options Figure 3-52 EXM interfaces (S30817-Q902-Bxxx) Table 3-38 EXM contact assignments Contact Connector X1 Connector X2 Port Free Port Free Free EXMCL Free EXMDIR HRES EXMD EXMDET Free 3.4.3 GEE8 Introduction...

  • Page 123

    Hicom 150 E Office Rel.1.0 Service Manual - 3.4 Options Figure 3-53 GEE8 (S30817-Q664-xxxx) 3.4.4 GEE12 / GEE16 / GEE50 Introduction Four call metering receiving units are available in each of the following modules for call charge pulse recording and preprocessing in OfficeCom/OfficePoint:...

  • Page 124

    Hicom 150 E Office Rel.1.0 Service Manual - 3.4 Options a CO 4 (AN 4) Call charging module assignment * for GEE 50 FKR, otherwise free 3.4.5 MPPI Introduction A connection slot is provided in OfficeCom/OfficePoint for the MPPI (stored music on hold) music module.

  • Page 125

    Hicom 150 E Office Rel.1.0 Service Manual - 3.4 Options 3.4.6 OPA Introduction The connection between the CBFC and the first option board in OfficeCom/OfficePoint is established with the OPA option adapter. Interfaces Figure 3-56 OPA interfaces (S30807-Q6920-X) 3.4.7 PFT1 / PFT4...

  • Page 126

    Hicom 150 E Office Rel.1.0 Service Manual - 3.4 Options Figure 3-57 PFT by means of PFT1/PFT4 Installation location of the PFT1/PFT4 board (MDFU/MDFU-E) PFT1 and PFT4 are incorporated with wires in the MDFU/MDFU-E and require -48 V. See Figure 3-59 for the assignments for both boards.

  • Page 127

    Hicom 150 E Office Rel.1.0 Service Manual - 3.4 Options Figure 3-59 PFT1 (S30777-Q539-X) and PFT4 (S30777-Q540-X) board assignment 3.4.8 REAL Functional areas The tasks of the REAL board (S30807-Q5913-X) in Hicom 150 E OfficePro are divided into two functional areas (see...

  • Page 128

    Hicom 150 E Office Rel.1.0 Service Manual - 3.4 Options potential of the ALUM signal from the CBMOD). This results in the following conditions: - The lines to the line trunk module and subscriber line module are split and the trunk is connected directly to the subscriber line.

  • Page 129

    Hicom 150 E Office Rel.1.0 Service Manual - 3.4 Options Figure 3-61 REAL relay contacts (de-energised state) and MDFU interfaces 3.4.9 STRB Introduction Actuators and sensors for monitoring, alerting, controlling and adjusting can be connected to the STRB (control relay board) in OfficeCom/OfficePoint. Actuators are relays that can be controlled from each station by means of a code (e.g.

  • Page 130

    Hicom 150 E Office Rel.1.0 Service Manual - 3.4 Options in the form of optocouplers which are required for the external activation of an electrically isolated NO contact. Caution Customer data is stored on the board. Save customer data separately when replacing the board.

  • Page 131: Plus Products

    Hicom 150 E Office Rel.1.0 Service Manual - 3.4 Options K 3.22 CO contact K3.2 NO contact K 3.23 CO contact K3.2 NC contact K 2.21 CO contact K2.2 IN K 2.22 CO contact K2.2 NO contact K 2.23 CO contact K2.2 NC contact K 1.21...

  • Page 132

    Hicom 150 E Office Rel.1.0 Service Manual - 3.4 Options The V24/1 module is an underequipped variant with only one V.24 interface. Interface Figure 3-63 V24 interfaces (S30807-Q6916-Xxxx) Note You must configure the CDRC (call detail recording, central) device on interface X2 in OfficeCom and OfficePoint when using a V24/2 module.

  • Page 133

    Hicom 150 E Office Rel.1.0 Service Manual - 3.4 Options of the appropriate device in order to connect printers or modems. Figure 3-65 Connection of V.24 adapter cable (S30122-X5468-X1) for OfficeOne CD Carrier Detect CTS Clear To Send DSR Data Send Ready...

  • Page 134

    Hicom 150 E Office Rel.1.0 Service Manual - 3.4 Options Figure 3-67 Connection of printer adapter for OfficeOne only 3.4.12 V.24 cable Introduction The V.24 cable (C39195-Z7267-C13) allows, for example, Hicom Assistant E to be connected to Hicom 150 E OfficePro.

  • Page 135

    Hicom 150 E Office Rel.1.0 Service Manual - 3.4 Options Figure 3-69 Assignment of the V.24 cable (C39195-Z7267-C13) for OfficePro Pin assignment for 9-pin socket and 25-pin connector Table 3-44 Pin assignment for 9-pin socket and 25-pin connector of the V.24 cable for OfficePro...

  • Page 136

    Hicom 150 E Office Rel.1.0 Service Manual - 3.5 Using boards from Hicom 150 E / Hicom 100 E 3.5 Using boards from Hicom 150 E / Hicom 100 E Overview The following tables show which boards from the systems Hicom 150 E Releases 1.0, 2.0, 2.1...

  • Page 137

    Hicom 150 E Office Rel.1.0 Service Manual - 3.5 Using boards from Hicom 150 E / Hicom 100 E STMD8 S30810-Q2558-Xxxx Board supported as of model S30810-Q2558-X200-B1/-B4/-B6, status 7. TIEL S30810-Q2520-X TML8W S30817-Q626-Axxx Board must be equipped with Version V30113-D835-G001 firmware.

  • Page 138

    Hicom 150 E Office Rel.1.0 Service Manual - 3.5 Using boards from Hicom 150 E / Hicom 100 E Hicom 150 E Office Rel.1.0 Service Manual, 2, 1998-06-26 Siemens Part No.: P31003-M1530-X403-2-7620 Conversion Date: 1998-09-18 http://cmweb01.mch.pn.siemens.de/e_doku/en/h150/h15/30/sh/2/15_34.htm (3 of 3) [06/04/2000 13:04:15]...

  • Page 139

    Hicom 150 E Office Rel.1.0 Service Manual - 4 Installation 4 Installation 4.1 Installation of Hicom 150 E OfficePro 4.1.1 Overview Chapter contents: This chapter discusses the following topics: Installation of the Hicom 150 E OfficePro communication system. It describes the predominantly used standard installation procedures. See Section 6.1...

  • Page 140

    Hicom 150 E Office Rel.1.0 Service Manual - 4 Installation 4.1.2 Installation procedures Table 4-1 Hicom 150 E OfficePro - procedures for system installation Step Installation activity (notes) Select the installation site page 4-3 (generally already predefined) Unpack the components...

  • Page 141

    Hicom 150 E Office Rel.1.0 Service Manual - 4 Installation 4.1.3 Selecting the installation site Selecting a site The installation site is generally determined in advance upon approval by the customer. The following requirements must be observed when selecting the site: Do not expose the systems to direct sources of heat (sunlight, heaters, etc.).

  • Page 142

    Hicom 150 E Office Rel.1.0 Service Manual - 4 Installation the MDFU (one MDFU unit per system cabinet) which was used for Hicom 150 E OfficePro up to and including Release 2.0 (see Figure 4-15). Notes on installation The MDFU/MDFU-E main distribution frame should be installed in the direct vicinity of the system (note length of connecting cable) and at eye level.

  • Page 143

    Hicom 150 E Office Rel.1.0 Service Manual - 4 Installation The front cabinet cover (for board servicing) and the rear cabinet cover (for cable servicing) are both secured by two snap fasteners. You can remove the upper and lower grills in both covers. This enables you, for example, to route the cables to the MDFU/MDFU-E.

  • Page 144

    Hicom 150 E Office Rel.1.0 Service Manual - 4 Installation Remove the front and rear cabinet covers. Mount the base elements on the base cabinet (BC). Place the basic cabinet in the installation site and make sure that it is level and stable.

  • Page 145

    Hicom 150 E Office Rel.1.0 Service Manual - 4 Installation Attach the base elements to the metal housing of the cabinet by inserting two screws per element into the existing holes in the housing (2). Proceed with the installation of the system.

  • Page 146

    Hicom 150 E Office Rel.1.0 Service Manual - 4 Installation Figure 4-4 Hicom 150 E OfficePro - installation of a two-cabinet system (side by side) Laying the connecting cables Remove the lower grills in the rear covers to lay the connecting cables between the cabinets.

  • Page 147

    Hicom 150 E Office Rel.1.0 Service Manual - 4 Installation Figure 4-5 Hicom 150 E OfficePro - installing a three-cabinet system (stacked cabinets) Laying the connecting cables Remove the lower grills of the two rear covers to lay the connecting cables.

  • Page 148

    Hicom 150 E Office Rel.1.0 Service Manual - 4 Installation If one or two extension cabinets are required in addition to the basic cabinet, the four metal connecting plates will ensure that the protective earth conductor connections of these cabinets are connected.

  • Page 149

    Hicom 150 E Office Rel.1.0 Service Manual - 4 Installation Figure 4-7 Hicom 150 E OfficePro - protective earthing option 1a Protective earthing option 1b Figure 4-8 Hicom 150 E OfficePro - protective earthing option 1b Protective earthing option 2...

  • Page 150

    Hicom 150 E Office Rel.1.0 Service Manual - 4 Installation Figure 4-9 Hicom 150 E OfficePro - protective earthing option 2 4.1.8 Checking the protective earth Procedure The tests listed in the table below should be carried out before system start-up to ensure that the system is properly earthed.

  • Page 151

    Hicom 150 E Office Rel.1.0 Service Manual - 4 Installation MDFU-/MDFU-E side: different distribution strips or carriers (Figure 4-14) You can use a maximum of 9 CABLUs per MDFU (Figure 4-15) and 21 CABLUs per MDFU-E (Figure 4-16) with a 16-TW terminal strip or 25-TW terminal strip (9 x 30 mm) each.

  • Page 152

    Hicom 150 E Office Rel.1.0 Service Manual - 4 Installation Figure 4-10 Stripping the open-end cable Colour codes for the open-end cable Table 4-2 Colour code for the open-end cable Group Pair a-wire b-wire Group Pair a-wire b-wire wht/blu blk/blu...

  • Page 153

    Hicom 150 E Office Rel.1.0 Service Manual - 4 Installation grn/wht grn/blk wht/brn 14 blk/brn brn/wht brn/blk wht/gry 15 blk/gry gry/wht gry/blk red/blu yel/blu blu/red blu/yel red/ora ora/red red/grn grn/red red/brn brn/red red/gry gry/red Backplane of the basic cabinets and expansion cabinets...

  • Page 154

    Hicom 150 E Office Rel.1.0 Service Manual - 4 Installation Second V.24 (without potential isolation) via 25-pin socket: no function (second V.24 is accessed from the front side.) Cable connector to REAL MDFU to REAL connection via SU connector Cable connector to BC, X11 (only for two-cabinet system) Cable connector to EC2, X11 (only for three-cabinet sys.)

  • Page 155

    Hicom 150 E Office Rel.1.0 Service Manual - 4 Installation Figure 4-12 Two-cabinet system - connecting cable between BC and EC1 Three-cabinet system: connecting cable diagram (see Table 4-3) Figure 4-13 Three-cabinet system - connecting cable between BC, EC1 and EC2 The EC2 hardware is installed between the BC and EC1.

  • Page 156

    Hicom 150 E Office Rel.1.0 Service Manual - 4 Installation Terminating resistors BC: between slots 3 + 4 and 7 + PSUI EC1: between slots 11 + 12 and 15 + PSUI EB2: terminating resistors are missing between slots 19 + 20 and 23 + PSUI.

  • Page 157

    Hicom 150 E Office Rel.1.0 Service Manual - 4 Installation Figure 4-14 Assignment (numbering) of the splitting/jumper strips (view from above) Layout and dimensions of the MDFU http://cmweb01.mch.pn.siemens.de/e_doku/en/h150/h15/30/sh/2/15_4m.htm (19 of 27) [06/04/2000 13:04:41]...

  • Page 158

    Hicom 150 E Office Rel.1.0 Service Manual - 4 Installation Figure 4-15 MDFU - layout and dimensions (367.0 x 328.8 x 125.4 mm) Layout and dimensions of the MDFU-E http://cmweb01.mch.pn.siemens.de/e_doku/en/h150/h15/30/sh/2/15_4m.htm (20 of 27) [06/04/2000 13:04:41]...

  • Page 159

    Hicom 150 E Office Rel.1.0 Service Manual - 4 Installation Figure 4-16 MDFU-E - layout and dimensions (669.0 x 328.8 x 125.4 mm) 4.1.11 Loading the system software Introduction Caution An antistatic wristband must always be worn when work is carried out on the system (particularly when handling boards).

  • Page 160

    Hicom 150 E Office Rel.1.0 Service Manual - 4 Installation Figure 4-17 View of the dual board connector for flash and modem cards on the CBMOD Insert the into the left-hand board of the CBMOD (see Figure 4-17). Insert the...

  • Page 161

    Hicom 150 E Office Rel.1.0 Service Manual - 4 Installation Width of the peripheral boards Peripheral boards are divided into wide boards (TML8W in connection with GEE8, TMAU4) - these boards require a slot width of 45 mm You should select a slot width of 45 mm even if you have not installed a GEE8. This will allow you to upgrade easily to a GEE8 if required.

  • Page 162

    Hicom 150 E Office Rel.1.0 Service Manual - 4 Installation Only one SLMC8 is installed in the system. The SLMC8 in the lowest slot is put into operation if more than one SLMC8 is connected. Assigning the subscriber line circuits and ports...

  • Page 163

    Hicom 150 E Office Rel.1.0 Service Manual - 4 Installation Figure 4-21 PCM sequence of a two-cabinet sequence Three-cabinet system: PCM sequence Figure 4-22 PCM sequence of a three-box system 4.1.12.1 Inserting/removing boards Introduction Peripheral boards may be inserted or removed when the system is in an energised state. Two levers are attached to the front corners of the boards for inserting and removing the boards.

  • Page 164

    Hicom 150 E Office Rel.1.0 Service Manual - 4 Installation To lock the board Slide the board into the system using its guide rails. Insert the hooks on the locking levers into the recesses in the shelf. Press down on both levers simultaneously in the direction of the shelf until they click into place.

  • Page 165

    Hicom 150 E Office Rel.1.0 Service Manual - 4 Installation Step Activity Tool/ Action remarks Compare the slots for the Component mounting diagram Correct the board configuration existing boards with the for boards. and notify the appropriate sales component mounting department.

  • Page 166

    Hicom 150 E Office Rel.1.0 Service Manual - 4.2 Installation of Hicom 150 E OfficeCom, OfficePoint, OfficeOne 4.2.1 Overview Chapter contents This chapter discusses the following topics: Installation of the Hicom 150 E OfficeCom, OfficePoint and OfficeOne communication systems. It describes the predominantly used installation procedures, information about supplementary equipment and expansions can be found Section 6.2...

  • Page 167

    Hicom 150 E Office Rel.1.0 Service Manual - Attach the housing to the wall Mount the PSU/UPS Check the board connections (including optional boards) Lay the cables Load the system software (flash memory card) Connect the terminals Perform a visual inspection 10.

  • Page 168

    Hicom 150 E Office Rel.1.0 Service Manual - Figure 4-24 Hicom 150 E OfficeCom, OfficePoint - protective earthing of an external main distribution frame OfficeCom/OfficePoint wall attachment (housing) http://cmweb01.mch.pn.siemens.de/e_doku/en/h150/h15/30/sh/2/15_4fc.htm (3 of 9) [06/04/2000 13:04:51]...

  • Page 169

    Hicom 150 E Office Rel.1.0 Service Manual - Figure 4-25 OfficeCom/OfficePoint wall attachments OfficeCom system overview and slots Figure 4-26 OfficeCom system overview http://cmweb01.mch.pn.siemens.de/e_doku/en/h150/h15/30/sh/2/15_4fc.htm (4 of 9) [06/04/2000 13:04:51]...

  • Page 170

    Hicom 150 E Office Rel.1.0 Service Manual - Figure 4-27 OfficeCom slots OfficePoint system overview and slots Figure 4-28 OfficePoint system overview http://cmweb01.mch.pn.siemens.de/e_doku/en/h150/h15/30/sh/2/15_4fc.htm (5 of 9) [06/04/2000 13:04:51]...

  • Page 171

    Hicom 150 E Office Rel.1.0 Service Manual - Figure 4-29 OfficePoint slots 4.2.3 Procedure for installing Hicom 150 E OfficeOne Step Installation activity Select the installation site (is generally already predefined) Unpack the components Attach the housing to the wall...

  • Page 172

    Hicom 150 E Office Rel.1.0 Service Manual - Figure 4-30 OfficeOne system overview 4.2.4 Selecting the installation site Selecting the installation site The installation site is generally determined in advance upon approval by the customer. The following requirements must be observed when selecting the site of installation: Do not expose the system to direct sources of heat (such as sunlight, heaters, etc.).

  • Page 173

    Hicom 150 E Office Rel.1.0 Service Manual - 4.2.5 Unpacking the components Procedure Step Installation activity Compare the components included in the delivery with the dispatch note to ensure that they are complete. Determine whether any transport damage has occurred during transport and report it to the appropriate departments.

  • Page 174

    Siemens Home First Page Previous Page Next Page Search Info Help © Siemens AG, München, 1998 Hicom 150 E Office Rel.1.0 Service Manual, 2, 1998-06-26 Siemens Part No.: P31003-M1530-X403-2-7620 Conversion Date: 1998-09-18 http://cmweb01.mch.pn.siemens.de/e_doku/en/h150/h15/30/sh/2/15_4fc.htm (9 of 9) [06/04/2000 13:04:51]...

  • Page 175

    Hicom 150 E Office Rel.1.0 Service Manual - 6 Expanding the system 6 Expanding the system 6.1 Expanding Hicom 150 E OfficePro This section provides information on supplementary equipment and expansions that are not described Section 4.1, "Installation of Hicom 150 E OfficePro".

  • Page 176

    Hicom 150 E Office Rel.1.0 Service Manual - 6 Expanding the system USVI unit generally comprises the following components: ELS2-ACW mains cutoff unit (non-feedback and isolated separation of mains input (power plug) from PSUI) USVI box (space for 2 battery managers and 2 battery sets) Battery manager board (charging and control electronics) Battery set board (comprising 4 maintenance-free 12 V lead storage batteries).

  • Page 177

    Hicom 150 E Office Rel.1.0 Service Manual - 6 Expanding the system The cabinet designated USVI1 (see Figure 6-1, below) contains the battery managers and battery boards for the PSUIs for BC and EC1. For reasons of heat dissipation, no more than one battery manager and one battery board can be installed in the cabinet designated USVI2.

  • Page 178

    Hicom 150 E Office Rel.1.0 Service Manual - 6 Expanding the system Figure 6-1 Hicom 150 E OfficePro - installation options for USVI cabinet(s) 6.1.1.3 Protective earth for USVI cabinet(s) Normally, a USVI cabinet is mounted directly onto a system cabinet. This mechanical connection (via...

  • Page 179

    Hicom 150 E Office Rel.1.0 Service Manual - 6 Expanding the system Install the ELS2-ACW mains cutoff unit(s) in system cabinet(s) (metal back panel, lower right-hand corner): position the device (note right/left) with the brackets in the middle lower row of square holes and lightly press the sides until it engages in the ridges.

  • Page 180

    Hicom 150 E Office Rel.1.0 Service Manual - 6 Expanding the system Figure 6-2 Hicom 150 E OfficePro - example of how to connect PSUIs and USVIs Operating the USVI in connection with an external 48 V DC network system (in place of battery...

  • Page 181

    Hicom 150 E Office Rel.1.0 Service Manual - 6 Expanding the system Figure 6-3 USVI - 48 V distribution frame for an existing, external battery 6.1.2 Retrofitting peripheral boards Caution Always wear an antistatic wristband when working on the system (especially when handling boards) Hicom 150 E OfficePro allows peripheral boards to be removed and inserted during operation.

  • Page 182

    Hicom 150 E Office Rel.1.0 Service Manual - 6 Expanding the system Inserting new board in free slot Board is integrated in the system as per the rules for initial installation (page 4-30). System with default numbering plan The extension numbers of the new board are appended consecutively and in ascending order to the numbers already assigned.

  • Page 183

    Hicom 150 E Office Rel.1.0 Service Manual - 6 Expanding the system 6.1.3 Connecting a P 500 printer Caution The safety and operating instructions provided by the printer manufacturer must be closely observed. Introduction The P 500 dot-matrix printer can be implemented as a CDR printer (serial data transfer) or as the output device of the call charge computer/manager (Hicom GCM) (parallel data transfer).

  • Page 184

    Hicom 150 E Office Rel.1.0 Service Manual - 6 Expanding the system The printer must be turned off and on again in order for any changes to the settings made to become effective. The settings listed in the following table must be observed if using a different printer. Refer to the operating instructions provided with the printer in question for more details.

  • Page 185

    Hicom 150 E Office Rel.1.0 Service Manual - 6 Expanding the system The mode (EPSON or IBM) is determined solely on the basis of DIP switches 1-4. There is no control code to select the mode. DC1 code = printer selection via software, DC3 code = printer deselection via software.

  • Page 186

    Hicom 150 E Office Rel.1.0 Service Manual - 6 Expanding the system CSF mode single sheet feed) The default settings appear in bold. Administration Section 8.1 describes how to administer the P 500 dot-matrix printer. Output formats For information about the output formats (compressed, uncompressed) for call detail recording,...

  • Page 187

    Hicom 150 E Office Rel.1.0 Service Manual - 6 Expanding the system Do not connect the cable between Hicom 150 E OfficePro and Hicom GCM until the call charge computer/manager has been configured. Assignment of the connecting cable S30267-Z35-A ...

  • Page 188

    Hicom 150 E Office Rel.1.0 Service Manual - 6 Expanding the system Upgrading to Note the following points: OfficePro Position of the connecting cable between the cabinets three-cabinet (Figure 4-13) system CONBO board slot = slot 17 in EC2 The four terminating resistors (board-side, between slots 19 + 20 and 23 + PSUI) on the backplane of EC2 are to be removed.

  • Page 189: Cordless Multicell Integration Cmi

    Hicom 150 E Office Rel.1.0 Service Manual - 12 Cordless Multicell Integration CMI 12 Cordless Multicell Integration CMI 12.1 Introduction Overview Hicom cordless 150 E Version 1.0 makes it possible to connect to a radio network consisting of up to 8 radio cells and, in turn, the operation of system-specific cordless terminals in the Hicom 150 E OfficePro system.

  • Page 190

    Hicom 150 E Office Rel.1.0 Service Manual - 12 Cordless Multicell Integration CMI is started up in a non-CMI system, the Hicom cordless 150 E system number is transferred to Hicom 150 E OfficePro and transmitted via the base stations (see Section 12.9.4).

  • Page 191

    Hicom 150 E Office Rel.1.0 Service Manual - 12 Cordless Multicell Integration CMI Radio tests page 12-19 Checking the radio coverage Testing the radio quality Result documentation Testing the Hicom cordless 150 E components page 12-26 Information for correction of possible mobile telephone faults...

  • Page 192

    Hicom 150 E Office Rel.1.0 Service Manual - 12 Cordless Multicell Integration CMI 12.3 Mounting and connecting the base station When selecting an installation site for the BS, the following criteria should be observed: The base station must be easily accessible.

  • Page 193

    Hicom 150 E Office Rel.1.0 Service Manual - 12 Cordless Multicell Integration CMI 12.3.1 Mounting the base station indoors Scope of delivery Two screw plugs measuring 6 mm , two screws measuring 4 mm Procedure Step Action Drill two holes (6 mm...

  • Page 194

    Hicom 150 E Office Rel.1.0 Service Manual - 12 Cordless Multicell Integration CMI Figure 12-3 Measurements (in mm) of the outdoor casing 12.3.2.1 Mounting base station on the mast outdoors It is prohibited to mount the base station on a steel mast!

  • Page 195

    Hicom 150 E Office Rel.1.0 Service Manual - 12 Cordless Multicell Integration CMI If necessary: Feed lead seal wire through lower right-hand fastening hole of outdoor casing and lead seal wire hole of mounting plate (see Figure 12-4). Seal wire.

  • Page 196

    Hicom 150 E Office Rel.1.0 Service Manual - 12 Cordless Multicell Integration CMI 12. Mount sunshade (if required): to do this, snap sunshade into holes on side of mounting plate (see Figure 12-6). Mounting mast of the base station Figure 12-5 Mounting the BS on a mast...

  • Page 197

    Hicom 150 E Office Rel.1.0 Service Manual - 12 Cordless Multicell Integration CMI Depending on the composition of the wall, additional fixing accessories may be required (for example wood screws for wooden walls). Procedure Step Action Loosen and remove sunshade.

  • Page 198

    Hicom 150 E Office Rel.1.0 Service Manual - 12 Cordless Multicell Integration CMI Materials required Two plugs measuring 8 mm Depending on the composition of the wall, additional fixing accessories may be required (for example wood screws for wooden walls).

  • Page 199

    Hicom 150 E Office Rel.1.0 Service Manual - 12 Cordless Multicell Integration CMI Connect lines from MDFU/MDFU-E to BS (symmetric stranded cable) Recommendation: JYSTY, 2 x 2 x 0.6 mm The supply line to the BS must be fitted with an over-voltage protector in the...

  • Page 200

    Hicom 150 E Office Rel.1.0 Service Manual - 12 Cordless Multicell Integration CMI Step Entry Action Display *95 31994 Start system administration System Administration Hicom cordless 150 E parameters Cordless View PIN for 1st mobile telephone Device 1: 11568 View call number for 1st mobile telephone Device 1: 124...

  • Page 201

    Hicom 150 E Office Rel.1.0 Service Manual - 12 Cordless Multicell Integration CMI Replacing/disabling the mobile telephone If a mobile telephone has to be replaced during a service intervention, the old mobile telephone must be logged out before the replacement unit is logged in.

  • Page 202

    Hicom 150 E Office Rel.1.0 Service Manual - 12 Cordless Multicell Integration CMI The radio coverage test is carried out in two stages: the base stations are tested, the coverage by the base stations is tested (area coverage) 12.5.1.1 Testing the base stations The purpose of this test is to check that all base stations are functioning.

  • Page 203

    Hicom 150 E Office Rel.1.0 Service Manual - 12 Cordless Multicell Integration CMI Switch on measuring mode on one of the two Hicom cordless 150 E mobile telephones (see Section 12.5.2). Set up an internal call between both mobile telephones.

  • Page 204

    Hicom 150 E Office Rel.1.0 Service Manual - 12 Cordless Multicell Integration CMI The range warning tone signals at an RSSI value of 60. 12.5.2 Testing the radio quality Introduction When walking through the radio cell with the mobile telephone (activated measuring mode) a number of test functions can be carried out (e.g.

  • Page 205

    Hicom 150 E Office Rel.1.0 Service Manual - 12 Cordless Multicell Integration CMI It may be necessary to deactivate the system number display (0) in order to obtain an unequivocal display during measuring mode. Key sequence for deactivating the system number display:...

  • Page 206

    Hicom 150 E Office Rel.1.0 Service Manual - 12 Cordless Multicell Integration CMI Number of the base station, i. e. BS port number in the SLMC8 (0 - 7). If the MT (port number) switches to an overlapping radio cell/BS, the number of the new base station is shown in the MT display.

  • Page 207

    Hicom 150 E Office Rel.1.0 Service Manual - 12 Cordless Multicell Integration CMI Procedure 1: *94 2 "password" 1 1 aa-b-cccc-dddd base station data aa = number of the BS (if the procedure is performed from an MT, the data for the BS on which the MT is synchronised is displayed.

  • Page 208

    Hicom 150 E Office Rel.1.0 Service Manual - 12 Cordless Multicell Integration CMI 12.6.2 Checking the mobile telephone Registered MT, synchronised with BS: synchronism symbol " " on MT display is continuously visible and does not flicker. Measuring mode - Call MT to be tested ("MT rings").

  • Page 209

    Hicom 150 E Office Rel.1.0 Service Manual - 12 Cordless Multicell Integration CMI When line key is pressed, a negative acknowledgment tone is issued (3 short tones): MT was unable to successfully complete Locations Request (establishing contact between MT and system).

  • Page 210

    Hicom 150 E Office Rel.1.0 Service Manual - 12 Cordless Multicell Integration CMI Connection handover: Switch on range warning tone. The call is terminated while Check whether or not the BS to which the call is attempting to change to another BS.

  • Page 211

    Hicom 150 E Office Rel.1.0 Service Manual - 12 Cordless Multicell Integration CMI In buildings of brick and lightweight material In buildings of steel/concrete: Interior of brick and lightweight materials Interior of concrete and steel dividing walls In factory halls and open-plan offices 12.8.1 General information on the base station...

  • Page 212

    Hicom 150 E Office Rel.1.0 Service Manual - 12 Cordless Multicell Integration CMI Base station BS: Prohibited adjacent BS: port no. in the SLMC8 port no. in the SLMC8 When measuring the radio coverage, areas with a large number of MTs must be sufficiently covered by several base stations as a maximum of 4 calls can be made simultaneously via one BS.

  • Page 213

    Hicom 150 E Office Rel.1.0 Service Manual - 12 Cordless Multicell Integration CMI Modern construction materials (exceptions, see above) have a relatively poor conductivity so that electromagnetic waves, even if absorbed, can still pass through. Thus, radio traffic is possible within and through buildings.

  • Page 214

    Hicom 150 E Office Rel.1.0 Service Manual - 12 Cordless Multicell Integration CMI Building types Industrial areas often feature buildings of varying designs using different materials such as the following: lightweight materials, brick, reinforced concrete, metal-clad. The distances between the structures are rarely greater than 100 m. In this scenario, outdoor base stations are practical for covering the outside area.

  • Page 215

    Hicom 150 E Office Rel.1.0 Service Manual - 12 Cordless Multicell Integration CMI These ceilings are dimensioned according to the purpose of the building, e.g. single-family dwelling, apartment block, office building, industrial building, and thus the insertion loss varies a...

  • Page 216

    Hicom 150 E Office Rel.1.0 Service Manual - 12 Cordless Multicell Integration CMI Propagation conditions: Similar to those in the brick building scenario. Due to the requirements of the industrial sector reinforced concrete ceilings in these buildings are dimensioned in such a way that the insertion loss values of the ceilings can be considerably higher than in the case of brick buildings.

  • Page 217

    Hicom 150 E Office Rel.1.0 Service Manual - 12 Cordless Multicell Integration CMI 12.8.3 Base stations - wave propagation Basic information If possible, the connecting cable of the base stations should not be laid parallel to power cables (230 V/115 V).

  • Page 218

    Hicom 150 E Office Rel.1.0 Service Manual - 12 Cordless Multicell Integration CMI Directly adjacent to fire alarm systems, switchgear cabinets, transformer housing, motor housings Only if there is a safety margin of > 1 m Directly adjacent to antennae or communication systems Only if there is a safety margin of >...

  • Page 219

    Hicom 150 E Office Rel.1.0 Service Manual - 12 Cordless Multicell Integration CMI Figure 12-7 Arrangement of the BS, example: structure of brick and lightweight materials In buildings of steel/concrete For interiors in brick and lightweight materials (Figure 12-8) - Horizontal direction A BS must be installed at least every 50 m.

  • Page 220

    Hicom 150 E Office Rel.1.0 Service Manual - 12 Cordless Multicell Integration CMI - Stairwells, - lift shafts and - supply shafts in these buildings usually have heavily reinforced cement walls and stairs. Additional BSs are required for areas such as these with poor propagation conditions.

  • Page 221

    Hicom 150 E Office Rel.1.0 Service Manual - 12 Cordless Multicell Integration CMI Figure 12-8 Arrangement of the BS, example: reinforced concrete building with interior of brick/lightweight materials BS arrangement: reinforced concrete building with concrete and steel dividing walls http://cmweb01.mch.pn.siemens.de/e_doku/en/h150/h15/30/sh/2/15_12.htm (33 of 45) [06/04/2000 13:05:56]...

  • Page 222

    Hicom 150 E Office Rel.1.0 Service Manual - 12 Cordless Multicell Integration CMI Figure 12-9 Arrangement of the BS, example: reinforced concrete building with concrete and steel dividing walls For factory halls and open-plan offices (Figure 12-8) Halls have very good transmission properties.

  • Page 223

    Hicom 150 E Office Rel.1.0 Service Manual - 12 Cordless Multicell Integration CMI Outdoors When installing a BS outdoors, it must be placed in the outdoor casing. The heating board for regulating the temperature in the outdoor casing has not yet been released for operation with Hicom cordless 150 E Version 1.0!

  • Page 224

    Hicom 150 E Office Rel.1.0 Service Manual - 12 Cordless Multicell Integration CMI Figure 12-10 Arrangement of BS, example: BS with outdoor casing Example of the coverage of an outdoor area A base station (BS) installed in an attic directly beside a dormer window (no metal...

  • Page 225

    Hicom 150 E Office Rel.1.0 Service Manual - 12 Cordless Multicell Integration CMI Streets act as conductors making greater ranges possible along them. Coverage of outside area Figure 12-11 Example of coverage of an outside area 12.9 Technical data and functions of Hicom cordless 150 E Version 1 http://cmweb01.mch.pn.siemens.de/e_doku/en/h150/h15/30/sh/2/15_12.htm (37 of 45) [06/04/2000 13:05:57]...

  • Page 226

    Hicom 150 E Office Rel.1.0 Service Manual - 12 Cordless Multicell Integration CMI 12.9.1 System data Maximum configuration Mobile telephones (MT) 64 SLMC8 boards Base stations (BS) SLMC8 Processor 80188 Program memory 512 Kbytes interface to base station: P0/E Line protocol...

  • Page 227

    Hicom 150 E Office Rel.1.0 Service Manual - 12 Cordless Multicell Integration CMI Maximum difference in length Due to the time delay of the signals (cable delay) the length of the between various cable types cables from overlapping stations to the Hicom 150 E OfficePro system in the radio area may only differ from one another slightly.

  • Page 228

    Hicom 150 E Office Rel.1.0 Service Manual - 12 Cordless Multicell Integration CMI 10x2x0,8 ST III BD 1PPERF 330 m A-2Y(L)2Y 315 m A-2YF(L)2Y 10x2x0,8 ST III BD 315 m A-2Y0F(L)2Y 10x2x0,8 ST III BD A-2Y(L)2Y...x2x0,4 * 330 m A-2YF(L)2Y...x2x0,4 ST III BD * 315 m A-PM...x2x0,6 ST III LG oder BD *...

  • Page 229

    Hicom 150 E Office Rel.1.0 Service Manual - 12 Cordless Multicell Integration CMI Remote supply of the BS by means of the PSUI via the U interface of the SLMC8. P0/E Supply voltage 42 - 53 V Supply current 65 mA - 70 mA 12.9.3 Mobile telephone data...

  • Page 230

    Hicom 150 E Office Rel.1.0 Service Manual - 12 Cordless Multicell Integration CMI Operating temperature 0 °C to +45 °C Charging unit Product safety Plug-in power pack in accordance with EN 60950 Power supply Charging unit: 230 V AC plug-in power pack Output voltage/current: approx.

  • Page 231

    Hicom 150 E Office Rel.1.0 Service Manual - 12 Cordless Multicell Integration CMI Range to system up to 1000 m Radio interface is DECT (for example, roaming, handover) Permanently implemented software (in an OTPROM) Two antennae permanently built into casing...

  • Page 232

    Hicom 150 E Office Rel.1.0 Service Manual - 12 Cordless Multicell Integration CMI Figure 12-12 Components of outdoor casing 12.9.6 Mobile telephone features Handover (HO) Handover is the term used to describe the uninterrupted changeover between two radio channels (within a radio cell or to another radio cell) during a call.

  • Page 233

    Hicom 150 E Office Rel.1.0 Service Manual - 12 Cordless Multicell Integration CMI instructions for Hicom cordless 150 E. Keys 0 to 9, *, # Call key Speed-dial key Number redial key Recall key Callback key On/off/protect key Line key...

  • Page 234

    Hicom 150 E Office Rel.1.0 Service Manual - 9 Terminals 9 Terminals 9.1 Overview Chapter contents This chapter discusses the following topics. Topic optiset E terminals: page 9-3 optiset E entry page 9-4 optiset E basic page 9-5 optiset E standard...

  • Page 235

    Hicom 150 E Office Rel.1.0 Service Manual - 9 Terminals Configuration restrictions Analogue terminals page 9-21 ISDN terminals page 9-22 9.2 optiset E Introduction Terminals in the optiset E family support digital voice and data communication (no data communication in the case of the optiset E entry and standard terminals). Equipment with displays also offer enhanced use through the interactive user interface.

  • Page 236

    Hicom 150 E Office Rel.1.0 Service Manual - 9 Terminals Figure 9-1 optiset E entry - standard (default) key assignments The connection requirements can be found in Section 9.2.1.6 9.2.1.2 optiset E basic Main features Telephone model for digital voice and data communication with the following main features:...

  • Page 237

    Hicom 150 E Office Rel.1.0 Service Manual - 9 Terminals Figure 9-2 optiset E basic - standard (default) key assignments Connection requirements can be found in Section 9.2.1.6 9.2.1.3 optiset E standard Main features Telephone model for digital voice communication with the following main features:...

  • Page 238

    Hicom 150 E Office Rel.1.0 Service Manual - 9 Terminals Figure 9-3 optiset E standard - standard (default) key assignments Connection requirements can be found in Section 9.2.1.6 9.2.1.4 optiset E comfort Main features Telephone model for digital voice and data communication with the following main features:...

  • Page 239

    Hicom 150 E Office Rel.1.0 Service Manual - 9 Terminals Figure 9-4 optiset E comfort - standard (default) key assignments Connection requirements can be found in Section 9.2.1.6 9.2.1.5 optiset E memory Main features Telephone model for digital voice and data communication with the following main features:...

  • Page 240

    Hicom 150 E Office Rel.1.0 Service Manual - 9 Terminals Figure 9-5 optiset E memory - standard (default) key assignments Connection requirements can be found in Section 9.2.1.6 9.2.1.6 Connection requirements Hardware requirements OfficePro OfficeCom OfficePoint OfficeOne HW requirements Free U...

  • Page 241

    Hicom 150 E Office Rel.1.0 Service Manual - 9 Terminals 9.2.1.7 Connection Procedure: connecting an optiset E terminal Step Activity Locate a free interface on the MDFU/MDFU-E / internal distribution frame for connecting the terminal. (Hicom 150 E OfficePro: Assignment of the splitting/jumper strips.)

  • Page 242

    Hicom 150 E Office Rel.1.0 Service Manual - 9 Terminals 9.2.2 optiset E adapters 9.2.2.1 Overview Introduction The following equipment can be used with terminals in the optiset E family: Add-on device (AOD): optiset E key module, mounted on the side...

  • Page 243

    Hicom 150 E Office Rel.1.0 Service Manual - 9 Terminals The optiset E key module (AOD, mounted on the side) is an add-on device (mounted on the side) that provides 16 additional keys, LEDs and labelling areas for all purposes.

  • Page 244

    AT*A A special AT command is used to activate API2 mode from the PC, after which the adapter transports transparent D channel messages in both directions (PC <--> Hicom 150 E Office). 9.2.2.7 optiset E data adapter The optiset E data adapter (TA 232D) provides data communication with a PC without having to equip the PC with an S card.

  • Page 245

    Hicom 150 E Office Rel.1.0 Service Manual - 9 Terminals Table 9-3 V.25bis commands for the optiset E data adapter Data connection Command Remarks Connection setup Connection cleardown Accomplished by deactivating the data terminal equipment. Call acceptance 9.2.2.8 optiset E headset adapter...

  • Page 246

    Profile L30460-X1283-X1 Profile binaural L30460-X1283-X2 9.2.2.14 Configuration restrictions The possible configurations for the Hicom 150 E Office system can be found in Table 9-7. Any configurations not listed should not be used under any circumstances. You can run the supply voltage test to check whether the use of a plug-type AC adapter necessary for one of the configurations listed below.

  • Page 247

    Hicom 150 E Office system. The limit values also include the slave telephones that can be connected via the optiset E phone adapter (PA) and the analog telephones that can be connected via the optiset E analog adapter (TA a/b).

  • Page 248

    Hicom 150 E Office Rel.1.0 Service Manual - 9 Terminals Table 9-7 optiset E for Hicom 150 E Office - possible configurations optiset E terminal Configuration entry standard basic - [TA] - PA - PA - entry - PA - basic...

  • Page 249

    9-7). 9.4 ISDN terminals An S bus in the Hicom 150 E Office system family can support up to 8 ISDN terminals. Each terminal can be dialled selectively under its LS/station number. With S terminals, feature activation depends on the type of terminal used. Each terminal type supports a certain range of ISDN features.

  • Page 250

    Hicom 150 E Office Rel.1.0 Service Manual - 9 Terminals Siemens Home First Page Previous Page Next Page Search Info Help © Siemens AG, München, 1998 Hicom 150 E Office Rel.1.0 Service Manual, 2, 1998-06-26 Siemens Part No.: P31003-M1530-X403-2-7620 Conversion Date: 1998-09-18...

  • Page 251

    Hicom 150 E Office Rel.1.0 Service Manual - 5 Start-up 5 Start-up 5.1 Hicom 150 E OfficePro start-up 5.1.1 Overview Chapter contents This chapter contains information on how to start up the Hicom 150 E OfficePro communication system. Danger Only authorized service personnel should carry out the system start-up.

  • Page 252

    Hicom 150 E Office Rel.1.0 Service Manual - 5 Start-up Watch the CBMOD's seven-segment display: this allows you to observe the individual steps of the system boot (Table 5-4). The CPU is tested after the system starts. All LED segments of the seven-segment display are activated by hardware default.

  • Page 253

    Hicom 150 E Office Rel.1.0 Service Manual - 5 Start-up CPU test, processor initialisation RAM initialisation (only in the case of reload) Flash memory card type detection, cabinet type detection Processor timer test (executed only after a power failure/switched reload)

  • Page 254

    Hicom 150 E Office Rel.1.0 Service Manual - 5 Start-up 5.1.3.1 Station number assignment The capacity configuration of the system is determined when the system is first initialised. This is then stored in the CDB. The system reads this data each time it is reset, thus ensuring that a continuous numbering plan is generated (i.e.

  • Page 255

    Hicom 150 E Office Rel.1.0 Service Manual - 5 Start-up Connect system to power supply A continuous numbering plan is generated (as was the case when the system was first initialised). Notes: Changes to the extension numbers result in changes to the individual, extension-specific data.

  • Page 256

    Hicom 150 E Office Rel.1.0 Service Manual - 5 Start-up Austria 48376691 Netherlands 2 99291187 Belgium 25279542 Norway 53911312 Brazil 14463075 Philippines 99251479 Brazil 2 99327765 Poland 51978559 China 98245912 Portugal 37496521 Czech Republic 98385917 Russian Federation 79682713 Denmark 98457559 Singapore...

  • Page 257

    Hicom 150 E Office Rel.1.0 Service Manual - 5 Start-up Step Input Description System administration code Watch the display. Scroll until "All data?" appears. Confirm your selection. 31994 Password for access to system administration. Watch the display. Scroll until "ISDN Parameters" and "Route tel. number" appear.

  • Page 258

    Customer data backup (not relevant for Hicom 150 E OfficeOne) refers to the automatic and cyclical backup of the customer database (CDB) to a storage medium. In Hicom 150 E Office, the CDB backup is performed at 0:00 system time to a flash memory card FMC. This serves as a data backup.

  • Page 259

    Hicom 150 E Office Rel.1.0 Service Manual - 13 Service The Run LED blinks briefly a number of times or the idle bar appears on the CBMOD / CBFC to indicate that a CDB backup of the system is in progress. This procedure lasts approx. 30 s.

  • Page 260

    You should use only those flash memory cards that have been approved by Siemens AG because the internal layout of a flash memory card affects the runtime (wait states) and some features (such as APS Transfer and CDB backup).

  • Page 261

    Hicom 150 E Office Rel.1.0 Service Manual - 13 Service 1. Press "Open customer database" in Hicom Assistant E. 2. Select the "*.fst" extension in the List Files of Type field. 3. Select the directory with "fst File" and open this file.

  • Page 262

    Hicom 150 E Office Rel.1.0 Service Manual - 13 Service Write error during programming Error message "Write error during programming". The flash memory card is defective and must be replaced. You can start the APS transfer if none of the above-mentioned errors occurs. Hicom Assistant E asks whether you want to make a copy of the customer data as an additional security measure.

  • Page 263

    Hicom 150 E Office Rel.1.0 Service Manual - 13 Service Press the ISDN.S0 button. Select TELES.CAPI in the left-hand window. Download the following files in the right-hand window: - VxD-Capi 3.26 for Win3.1x and Win95 Install.hinweise (D,Info) - VxD-Capi 3.26 for Win3.1x and Win95 SW Part 1 (D,1.1MB, 2.5min) - VxD-Capi 3.26 for Win3.1x and Win95 SW Part 2 (D, 2.8MB, 6.5min)

  • Page 264

    Hicom 150 E Office Rel.1.0 Service Manual - 13 Service 13.3 Error detection, signalling and correction 13.3.1 LED signalling concept for central boards 13.3.1.1 Hicom 150 E OfficePro / Hicom 150 E OfficeCom / Hicom 150 E OfficePoint The CBMOD (OfficePro) / CBFC (OfficeCom/OfficePoint) features two green LEDs which display the status of the central board and the status of the analog integrated modem.

  • Page 265

    Hicom 150 E Office Rel.1.0 Service Manual - 13 Service Board error or no ports are ready for operation At least one port is in a test cycle Flashing 13.3.2.2 Hicom 150 E OfficeCom / Hicom 150 E OfficePoint LEDs on the CBFC...

  • Page 266

    Hicom 150 E Office Rel.1.0 Service Manual - 13 Service 13.3.3 Telephone test After the system has been started up and the country adaptation completed, you can perform a telephone test on each optiset E telephone using a code or via a service menu.

  • Page 267: Error Messages

    Hicom 150 E Office Rel.1.0 Service Manual - 13 Service No dial tone (analog boards) Layer 1/ 2/3 error Board error The error memory can be read out with Hicom Assistant E. The table is converted to a readable format for display.

  • Page 268

    Hicom 150 E Office Rel.1.0 Service Manual - 13 Service Table 13-7 Error class 09 - hardware errors Meaning Recovery Technician action action Microprocessor (error occurred) Reload board Replace brd Microprocessor (no error) None None Loadware memory (error occurred) Reload board Replace brd...

  • Page 269

    Hicom 150 E Office Rel.1.0 Service Manual - 13 Service Meaning Recovery Technician action action APS changeover -Transfer None None APS changeover - CDB OK None None APS changeover - CDB is default None None Reset APS - CDB reconstructed...

  • Page 270

    Hicom 150 E Office Rel.1.0 Service Manual - 13 Service Meaning Recovery Technician action action Unknown board type None Replace board Board deactivated Reload board None More than one SLMC None Only 1 SLMC Board type incompatible None Replace board...

  • Page 271

    Hicom 150 E Office Rel.1.0 Service Manual - 13 Service Power failure transfer (LS) None Continuous loops are interrupted by a watchdog. 13.3.6.2 Manual error correction without Hicom Assistant E Manual restart/reload with the Hicom 150 E OfficePro system You can initiate the following actions by holding down the reset key on the CBMOD board for different lengths of time.

  • Page 272

    13.5 Remote administration and maintenance Function Communication between the service centre and the Hicom 150 E Office communication system via the public telephone network for performing service work is known as "remote administration and maintenance". This service work includes the following:...

  • Page 273

    Hicom 150 E Office Rel.1.0 Service Manual - 13 Service Figure 13-1 Peripheral equipment for remote administration and maintenance operation 13.5.1 Remote DTMF administration This feature makes it possible to easily program the system remotely by transmitting DTMF signals. The user interface on the programming terminal is the same as the UI that appears when activating the system administration on-site, i.e.

  • Page 274

    Error signalling process Error signalling is triggered by a class B error that occurs in the Hicom 150 E Office system. No connection is cleared down if there is no call number stored in callback index 1. If there is a call number in callback index 1 (with the appropriate additional specifications, see also "Callback"), the...

  • Page 275

    Hicom 150 E Office Rel.1.0 Service Manual - 13 Service switched to receive mode in the remote centre. If Hicom Assistant E receives an error signal in this mode, the "error history" is read out and deleted. The connection is then cleared down.

  • Page 276

    For all systems in the Hicom 150 E Office product line an integrated B channel modem is available. With this modem, the system software supports data transmission according to the X.75 protocol. The digital modem is treated like a pseudo-port and receives an extension number within the system which can be reached internally and by direct inward dialling.

  • Page 277

    Hicom 150 E Office Rel.1.0 Service Manual - A System programming codes A System programming codes A.1 Passwords Activating system administration with an access code. Code Meaning Explanation * 95 Start system administration Start system administration 31994 System administration Start the system administration "All data"...

  • Page 278

    Hicom 150 E Office Rel.1.0 Service Manual - A System programming codes Babyphone * 88 D, E, N Call charge display * 65 Call forwarding *1+type+call no. Call forwarding, external * 64+call no. # 64 Call ID suppression * 86...

  • Page 279

    Hicom 150 E Office Rel.1.0 Service Manual - A System programming codes Release trunks * 43+trunk Relocate * 9419 # 9419 D, E Reset all services Retrieve an external call held with the * 63+trunk Common Hold key Save/change abbreviated dialling * 92+abb.dial.

  • Page 280

    C = Cordless A.3 Expert mode codes Introduction Hicom 150 E Office systems can also be programmed with an optiset E memory in expert mode. Expert mode is initiated by entering consecutive digit sequences. The system branches automatically to the relevant option.

  • Page 281

    Hicom 150 E Office Rel.1.0 Service Manual - A System programming codes Table A-2 Starting system administration Step Entry Explanation Code for system administration Watch the display. Scroll until "All data?" appears. Confirm! 31994 Password for access to system administration...

  • Page 282

    Hicom 150 E Office Rel.1.0 Service Manual - A System programming codes Table A-4 Expert mode codes Codes Function Call detail recording 11 1 CDRS (call detail recording per station) 11 1 1 View charges, enter extension number (11-74) 11 1 2...

  • Page 283

    Hicom 150 E Office Rel.1.0 Service Manual - A System programming codes 14 11 3 Loudspeaker 14 11 4 Answer m/c 14 11 5 ext. music 14 11 6 Std. phone MW 14 11 7 Phone mail 6 14 12...

  • Page 284

    Hicom 150 E Office Rel.1.0 Service Manual - A System programming codes Call barring menu 15 1 Trunk access, day, specify reference extension, enter new data: 0 = no access, apart from with abbreviated dialling numbers 1 = incoming only...

  • Page 285

    Hicom 150 E Office Rel.1.0 Service Manual - A System programming codes 16 11 DID numbers, (internal) call number is displayed, (re-)enter call number 16 12 Intercept, day, enter new destination, group or extension number, max. 6 digits 16 13 Intercept, night, enter new destination, group or extension number, max.

  • Page 286

    Hicom 150 E Office Rel.1.0 Service Manual - A System programming codes Call management out. 17 11 Simplified dialling, 0 = off/1 = on 17 12 Route assignment, select slot/line and assign route Routes 1-8 (OfficePoint) Routes 1-16 (OfficeCom/OfficePro) 17 13...

  • Page 287

    Hicom 150 E Office Rel.1.0 Service Manual - A System programming codes 18 3 1 2 Trunk, select slot/line (group 1-6) 18 3 2 Connection groups 18 3 2 1 Connection group, select group, 0 = no/1 = yes Display text menu...

  • Page 288

    Hicom 150 E Office Rel.1.0 Service Manual - A System programming codes 20 4 3 Bus MSN, for checking purposes only 20 5 US parameters (for USA only) Analogue parameters 21 1 Dial type, select slot/line: 0 = automatic, 1 = DTMF, 2 = DP...

  • Page 289

    Hicom 150 E Office Rel.1.0 Service Manual - A System programming codes 22 18 Signal key (recall), 1 = 1 press/2 = 2 press 22 19 Authorizations 22 19 1 Night service, pos. 1-5, enter extension 22 19 2 Lock all phones...

  • Page 290

    Hicom 150 E Office Rel.1.0 Service Manual - A System programming codes Actuator setup 26 1 Type, select actuator 1 - 4 and assign function: 11 = Manual on/off 12 = Auto off on timeout 13 = Door opener 14 = Speaker amplifier (activation contact for amplifier)

  • Page 291

    Hicom 150 E Office Rel.1.0 Service Manual - A System programming codes 29 2 2 Night service, off/on (for checking purposes only) 29 2 3 Trunk 29 3 Options (OfficeCom/OfficePoint only) 29 3 1 Option for option type (1...16) (for checking purposes only) 29 3 2 Option for SW version (1...16) (for checking purposes only)

  • Page 292

    Hicom 150 E Office Rel.1.0 Service Manual - A System programming codes 30 6 Digital modem 30 6 1 Call no., RMA, max. 6 digits 30 6 2 DDI, RMA 30 7 Callback connection 30 7 1 Call numbers, select position (1-6)

  • Page 293

    Hicom 150 E Office Rel.1.0 Service Manual - A System programming codes 32 5 1 2 Display, filler: 0=none/1=left/2=right 32 5 1 3 Filler 32 5 2 Text 32 5 2 1 Code length 32 5 2 2 Display, filler: 0=none/1=left/2=right...

  • Page 294

    Hicom 150 E Office Rel.1.0 Service Manual - A System programming codes 35 7 Routing tables 35 7 1 Route, select table/line 35 7 2 Assign outdial rule, select table/line 35 7 3 Min. authorization, select table/line 35 7 4...

  • Page 295

    Hicom 150 E Office Rel.1.0 Service Manual - 7.10 Other features 7.10 Other features 7.10.1 Voice Channel Signalling Security Definition This feature represents a protective mechanism that prevents tones from being injected in the voice channel. An extension configured as a fax machine automatically receives signalling security. In this state, absolutely no tones are injected in the voice channel.

  • Page 296

    Hicom 150 E Office Rel.1.0 Service Manual - 7.10 Other features 14-11 => Extension Data Menu - Extension Type Configure data security * 9531994 14-16 => Extension Data Menu - Data Security Programming Feature Via Hicom Assistant E Configure the feature via Hicom Assistant E as follows:...

  • Page 297

    Hicom 150 E Office Rel.1.0 Service Manual - 7.10 Other features Dependencies/Limitations Subject Dependency/Limitation Date/time Changes may only be made from the configuration extension. Configuration options This feature does not have to be explicitly configured for operation on digital trunk lines.

  • Page 298

    In systems without digital lines, the date and time are set by means of the procedure described above. 7.10.3 Actuators Definition Hicom 150 E Office provides control outputs (actuators) via an optional control relay module. This allows the following functions to be implemented by means of codes from each telephone that is connected: Manual switch-on/off...

  • Page 299

    7.10.4 Sensors Definition Control inputs (sensors) can be implemented in Hicom 150 E Office via an optional control relay module. When responding to a sensor, the station assigned receives an automatic call. When the station replies, an appropriate text can be played by an announcement device. The signal input function is triggered by closing any external, floating working contact.

  • Page 300

    Hicom 150 E Office Rel.1.0 Service Manual - 7.10 Other features Model-Specific Data Subject OfficePro OfficeCom OfficePoint OfficeOne Feature available in HW requirements Control relay module SW requirements As of Rel. 1.0 As of Rel. 1.0 Dependencies/Limitations Subject Dependency/Limitation Special ring If the station called is an internal station, the call is signalled using a special ring.

  • Page 301

    Check the feature for error-free functioning as follows: Step Action 7.10.5 Boss/Secretary Functions Definition The Hicom 150 E Office system provides the option of implementing the following boss/secretary configurations: 1 boss, 1 secretary 1 boss, 2 secretaries 2 bosses, 1 secretary...

  • Page 302

    Hicom 150 E Office Rel.1.0 Service Manual - 7.10 Other features Second telephone: A second telephone is implemented via call management. The central ringer type or the additional terminal to be called (second telephone) is entered in the call destination lists.

  • Page 303

    Hicom 150 E Office Rel.1.0 Service Manual - 7.10 Other features Configure selected key as DSS key. Programming Feature Via Hicom Assistant E Configure the feature via Hicom Assistant E as follows: Step Action Configure boss/secretary function Options Incoming Calls...

  • Page 304

    Hicom 150 E Office Rel.1.0 Service Manual - 7.10 Other features Extension-specific modification of language setting It is also only possible to modify the language in the case of the first two stations with display found. To change the language, the extension is specified in the service menu and the relevant language is selected.

  • Page 305

    Hicom 150 E Office Rel.1.0 Service Manual - 7.10 Other features Set up station Station Flags Performing Feature Check Check the feature for error-free functioning as follows: Step Action Change the display for an optiset E terminal. The display on the relevant terminal is set to the language selected.

  • Page 306

    Hicom 150 E Office Rel.1.0 Service Manual - 7.10 Other features The feature can be configured using: Hicom Assistant T / Hicom Assistant E Programming Feature Via Hicom Assistant T Configure the feature via Hicom Assistant T as follows: Step...

  • Page 307

    Hicom 150 E Office Rel.1.0 Service Manual - 7.10 Other features Code lock on/off Answer group on/off Absence text on/off Hunt group on/off Reset features Actuators on/off Night service on/off Model-Specific Data Subject OfficePro OfficeCom OfficePoint OfficeOne Feature available in...

  • Page 308

    Hicom 150 E Office Rel.1.0 Service Manual - 7.10 Other features Param Flags Performing Feature Check Check the feature for error-free functioning as follows: Step Action An authorised extension activates a feature for another extension by means of a procedure (e.g.

  • Page 309

    Hicom 150 E Office Rel.1.0 Service Manual - 7.10 Other features Query via Hicom Assistant E Query the feature via Hicom Assistant E as follows: Step Action Perform query System status System-wide Telephone CO call privileges: number Performing Feature Check...

  • Page 310

    Hicom 150 E Office Rel.1.0 Service Manual - 7.10 Other features Call forwarding is activated. 7.10.11 Reset Activated Features Definition An extension has the option of resetting all its currently activated features by means of a code. The following features can be reset:...

  • Page 311

    Hicom 150 E Office Rel.1.0 Service Manual - 7.10 Other features The feature is executed via Hicom Assistant E as follows: Step Action Reset activated feature System status System-wide Flags Select the extension whose features should be cancelled. Perform feature check via Hicom Assistant T...

  • Page 312

    Hicom 150 E Office Rel.1.0 Service Manual - 7.10 Other features Relocate Relocate is performed for optiset E terminals only. Note: Relocate can only be performed from an optiset E master terminal. The master terminal and the associated slave (including analog slave extension) are assigned a new, i.e.

  • Page 313

    Hicom 150 E Office Rel.1.0 Service Manual - 7.10 Other features Ext. 103 activates relocate with *9419. The service LED lights up. The message "Relocate" is displayed on terminals with display. Ext. 104 concludes the relocate procedure with *9419. The ports have now been physically exchanged.

  • Page 314

    Hicom 150 E Office Rel.1.0 Service Manual - 5.2 Start-up of Hicom 150 E OfficeCom, OfficePoint, OfficeOne 5.2.1 Overview Chapter contents This chapter contains information on how to start up the Hicom 150 E OfficeCom/OfficePoint/OfficeOne communication system. Danger Only authorized service personnel should carry out the system start-up.

  • Page 315

    Hicom 150 E Office Rel.1.0 Service Manual - Table 5-9 CBFC - board status display LED H9 (green) Function No power Power on, reset switch pressed Power on, Reset switch held down (for approx. 5s), reload System boot Flashing Normal operating state...

  • Page 316

    Hicom 150 E Office Rel.1.0 Service Manual - The system ensures that the correct default data is uploaded after the input of a country code (in the case of an official release of the system (software) for this country only).

  • Page 317

    Hicom 150 E Office Rel.1.0 Service Manual - Singapore 74857265 South Africa 58049590 Spain 96149549 Sweden 53891305 Switzerland 63172653 Thailand 50692539 Turkey 53951509 78110370 85315585 98256348 5.2.4 Entering the route telephone number Introduction In accordance with the configuration, you should enter one of the following on the system telephone...

  • Page 318

    Hicom 150 E Office Rel.1.0 Service Manual - Watch the display. Scroll until "ISDN Parameter Menu" and "Route. tel. number" appear. Confirm your selection. Expert mode: Enter the code 20 2 1 to 4. Follow the user prompting on the display.

  • Page 319

    Hicom 150 E Office Rel.1.0 Service Manual - - Same board type, but greater number of channels > board is activated with the number of channels stored in the EEPROM. The additional ports are not activated. - New board at empty slot: - Board inserted last in accordance with the component placement sequence >...

  • Page 320

    (ISDN telephone, group 4 fax machine, PC, dialling aid) via an S bus. The S interfaces S 1 to S 4 can also be used for connection to/networking with Hicom 150 E Office and Hicom 300 (CorNet-N). Hicom 150 E OfficePro/OfficeCom/OfficePoint S connection options: Point-to-point connection (PP) (standard) Point-to-multipoint connection (PMP) 5.2.8.1 Connecting the ISDN CO...

  • Page 321

    Hicom 150 E Office Rel.1.0 Service Manual - Connecting the S0 with a Mini-Western jack terminals cannot be connected directly to the Mini-Western jack of the STLS using the cables supplied. A socket with crossed cables must first be installed, see Figure 5-2.

  • Page 322

    No entries can be made under "Route tel. number". Hicom 150 E Office is always the last station to be looped in on the S bus since the terminating resistors (2x 100 ) are permanently installed on the system's trunk circuit.

  • Page 323

    Hicom 150 E Office Rel.1.0 Service Manual - 6.2 Upgrading Hicom 150 E OfficeCom/OfficePoint This section provides information on the supplementary equipment and expansions that are described Section 4.2, Installation of Hicom 150 E OfficeCom, OfficePoint, OfficeOne. Section contents This section discusses the following topics.

  • Page 324

    Hicom 150 E Office Rel.1.0 Service Manual - Connection to printer/modem/PC: connect 9-pin Sub D socket (female) to the printer/modem/PC. Consult the operating instructions provided by the manufacturer before starting up a printer/modems/PC. For information on output formats (compressed, uncompressed) for call detail recording,...

  • Page 325

    Hicom 150 E Office Rel.1.0 Service Manual - 6.2.2.3 LAN Bridge for LAN-LAN coupling LAN Bridge allows you to connect the internal LAN to an external LAN via the public ISDN network. Figure 6-8 Coupling LANs in various locations Coupling different LANs in various locations (via max. 8 B channels)

  • Page 326

    Hicom 150 E Office Rel.1.0 Service Manual - Figure 6-9 Teleworking/remote LAN access Connecting remote PCs to the company LAN: PC workstation in the home Mobility for a temporary home office and for field services PC outside the company premises (e.g. warehouse) Remote use of LAN resources (e.g.

  • Page 327

    Hicom 150 E Office Rel.1.0 Service Manual - The LAN Bridge board can be used for controlling telephone functions by PC. The "associated dialling" and "associated services" features (Smart Set) can already be used in OfficeCom/OfficePoint. CTI functionality uses the existing vCAPI functions.

  • Page 328

    Hicom 150 E Office Rel.1.0 Service Manual - Figure 6-12 10 Base2 cabling Note The coaxial cable must have terminating resistors at both ends. No spur lines are permitted in the coaxial cabling. The T distributors must be positioned directly on the terminals.

  • Page 329

    Hicom 150 E Office Rel.1.0 Service Manual - Figure 6-14 Bus topology 6.2.2.8 LAN Bridge integration Requirements for integration Free slot 1 LAN Bridge per OfficeCom/OfficePoint OfficeCom/OfficePoint starting from SW Version 1.0 ISDN trunk connection One of the three interfaces described above One LAN Bridge per system is supported.

  • Page 330

    Hicom 150 E Office Rel.1.0 Service Manual - Starting up HICOM Step Action Load the customer database from the system. Check whether the S ports associated with the slot are entered as active S stations under System status -> Terminal or under Set up station -> Station (Type, Access).

  • Page 331

    The system must be reset before you can add new firmware to the HICOM system. This is triggered with this command The customer and service passwords are both required for this procedure. The actual firmware transfer must then be performed via the V.24 interface with the Siemens upload tool. Changing the number of released B channels The number of released B channels can only be changed with the help of the service password.

  • Page 332

    Hicom 150 E Office Rel.1.0 Service Manual - A customer database has a customer and service password. The customer password is first checked if it has not yet been entered. The service code can only be entered and subsequently changed when the customer password has been checked.

  • Page 333

    Hicom 150 E Office Rel.1.0 Service Manual - © Siemens AG, München, 1998 Hicom 150 E Office Rel.1.0 Service Manual, 2, 1998-06-26 Siemens Part No.: P31003-M1530-X403-2-7620 Conversion Date: 1998-09-18 http://cmweb01.mch.pn.siemens.de/e_doku/en/h150/h15/30/sh/2/15_6fc.htm (11 of 11) [06/04/2000 13:07:52]...

  • Page 334

    Hicom 150 E Office Rel.1.0 Service Manual - 8.1 Call detail recording using a P500 printer 8.1 Call detail recording using a P500 printer Settings in the system Programming with Hicom Assistant T Step Input Action Display *95 31994 Start system administration...

  • Page 335

    Hicom 150 E Office Rel.1.0 Service Manual - 8.1 Call detail recording using a P500 printer Factors and currency System status -> Call charges -> Factors The baud rate can only be set using Assistant T! Siemens Home First Page...

  • Page 336

    Hicom 150 E Office Rel.1.0 Service Manual - 7.12 Features for Call Detail Recording 7.12 Features for Call Detail Recording 7.12.1 Silent Reversal at Start and End of Call Definition In many countries, a "silent reversal" is used on loop start trunks to record the start and end of an outgoing call.

  • Page 337

    Hicom 150 E Office Rel.1.0 Service Manual - 7.12 Features for Call Detail Recording Step Action Configure silent reversal for each trunk line Options Lines / networking Param MSI flags Check Silent-Reversal Performing Feature Check Check the feature for error-free functioning as follows:...

  • Page 338

    Hicom 150 E Office Rel.1.0 Service Manual - 7.12 Features for Call Detail Recording SW requirements As of Rel. 1.0 As of Rel. 1.0 As of Rel. 1.0 As of Rel. 1.0 General Call information from public network requirements Dependencies/Limitations...

  • Page 339

    Hicom 150 E Office Rel.1.0 Service Manual - 7.12 Features for Call Detail Recording Configure call charges System status Call charges Output format Performing Feature Check Check the feature for error-free functioning as follows: Step Action Conduct a chargeable call.

  • Page 340

    Hicom 150 E Office Rel.1.0 Service Manual - 7.12 Features for Call Detail Recording 7.12.4 Call Detail Recording At Station (CDRS) Definition Every optiset E, a/b, S (or each MSN), CMI terminal in the system has a call charge summation memory (call charge memory).

  • Page 341

    Hicom 150 E Office Rel.1.0 Service Manual - 7.12 Features for Call Detail Recording Display call charges using the code *65 on your own telephone or display the call charges for the extension on the programming telephone. 7.12.5 Call Detail Recording At Attendant (CDRA)

  • Page 342

    Hicom 150 E Office Rel.1.0 Service Manual - 7.12 Features for Call Detail Recording HW requirements optiset E terminal with display (terminal) SW requirements As of Rel. 1.0 General requirements Call charge information from the public network Dependencies/Limitations Subject Dependency/Limitation Call charges Each call segment is assigned to the subscriber who accepted the segment.

  • Page 343

    Hicom 150 E Office Rel.1.0 Service Manual - 7.12 Features for Call Detail Recording Check the feature for error-free functioning as follows: Step Action Conduct a call on the "pay phone". At the end of the call, the LED for the "call charge display" lights up on the assigned terminal.

  • Page 344

    Hicom 150 E Office Rel.1.0 Service Manual - 7.12 Features for Call Detail Recording Display call charges for the line on the programming telephone. 7.12.7 Project Code Definition This feature allows the call charges that belong to a specific project to be assigned to a project code.

  • Page 345

    7.12.8 Call Detail Recording Central (CDRC) Definition During Hicom 150 E Office operation, the CDRC call data can be transmitted consecutively via the V.24 interface for each call segment terminated or for each incoming call to the connected device. http://cmweb01.mch.pn.siemens.de/e_doku/en/h150/h15/30/sh/2/15_712.htm (10 of 21) [06/04/2000 13:08:18]...

  • Page 346

    Hicom 150 E Office Rel.1.0 Service Manual - 7.12 Features for Call Detail Recording This device is normally a PC with a V.24 interface on which the data received is analysed. The CDRC data can be output in two different formats:...

  • Page 347

    Hicom 150 E Office Rel.1.0 Service Manual - 7.12 Features for Call Detail Recording Model-Specific Data Subject OfficePro OfficeCom OfficePoint OfficeOne Feature available in HW requirements SW requirements As of Rel. 1.0 As of Rel. 1.0 As of Rel. 1.0 As of Rel. 1.0...

  • Page 348

    Hicom 150 E Office Rel.1.0 Service Manual - 7.12 Features for Call Detail Recording Configure CDRC System status Call charges Output format Performing Feature Check Check the feature for error-free functioning as follows: Step Action Conduct a chargeable call. The call charge information is transferred via the V.24 interface Output formats http://cmweb01.mch.pn.siemens.de/e_doku/en/h150/h15/30/sh/2/15_712.htm (13 of 21) [06/04/2000 13:08:18]...

  • Page 349

    Hicom 150 E Office Rel.1.0 Service Manual - 7.12 Features for Call Detail Recording Figure 7-2 Compressed output format for call charge data Explanation of the sample entries shown in Figure 7-2: (1) Outgoing connection from ext. 16 on line 4 using the MSN "902725". End of call at 8:23:23 on 11.12.1993.

  • Page 350

    Hicom 150 E Office Rel.1.0 Service Manual - 7.12 Features for Call Detail Recording (11) Incoming call with caller`s station number transmitted: (11a) Missed calls list: when a call comes in, an information line is output immediately indicating the date, time, line, ext. number and incoming external station number and the information element "0"...

  • Page 351

    Hicom 150 E Office Rel.1.0 Service Manual - 7.12 Features for Call Detail Recording 20 to 25 Extension: internal extension number Right value range 000000 ... 999999 (missing digits are replaced by blanks.) In the case of unanswered calls, the extension last called is always output (e.g.

  • Page 352

    Hicom 150 E Office Rel.1.0 Service Manual - 7.12 Features for Call Detail Recording 64 to 74 Call charge pulses for a call segment: Right zzzzzzzzzzz (z = digit: value range 0 ... 9) This is always output if call charges accrue for the call segment (e.g.

  • Page 353

    Hicom 150 E Office Rel.1.0 Service Manual - 7.12 Features for Call Detail Recording 77 to 87 Project code entered by the user for this call: Left ppppppppppp (p = project code digit: value range 0 ... 9) If a project code was not entered, 11 blanks are output.

  • Page 354

    Hicom 150 E Office Rel.1.0 Service Manual - 7.12 Features for Call Detail Recording The header for long output format (Figure 7-3) is output in the language used system-wide. After 62 lines have been printed (incl. header) a form feed is executed (FF) and printing resumes on the next page with a header.

  • Page 355

    Hicom 150 E Office Rel.1.0 Service Manual - 7.12 Features for Call Detail Recording 7.12.9 Toll Fraud Monitoring Definition This feature can provide the customer with protection against toll fraud. In the case of trunk-to-trunk connections, the customer can detect the possibility of fraudulent use by monitoring outgoing trunk calls.

  • Page 356

    Hicom 150 E Office Rel.1.0 Service Manual - 7.12 Features for Call Detail Recording Siemens Home First Page Previous Page Next Page Search Info Help © Siemens AG, München, 1998 Hicom 150 E Office Rel.1.0 Service Manual, 2, 1998-06-26 Siemens Part No.: P31003-M1530-X403-2-7620 Conversion Date: 1998-09-18 http://cmweb01.mch.pn.siemens.de/e_doku/en/h150/h15/30/sh/2/15_712.htm (21 of 21) [06/04/2000 13:08:19]...

  • Page 357

    Hicom 150 E Office Rel.1.0 Service Manual - 8 Configuration guidelines 8 Configuration guidelines Chapter contents This chapter discusses the following topics. Topic Section 8.1, "Call detail recording using a P500 printer" page 8-3 Section 8.2, "Call detail recording using a call charge computer (GCM, Teledata)"...

  • Page 358

    Section 8.30, "Configuring relocate" page 8-70 Section 8.31, "UCD - Universal Call Distribution" page 8-71 Section 8.32, "Hicom 150 E Office - Hicom Agentline Office call distribution" page 8-79 Section 8.33, "Configuring DISA" page 8-84 Section 8.34, "Configuring an AC"...

  • Page 359

    Hicom 150 E Office Rel.1.0 Service Manual - 7 Implementing features 7 Implementing features Summary of contents The topics listed in the following table are described in this chapter. Topic Section 7.1, "Features for all traffic types" Page 7-2 Section 7.2, "Features for general incoming traffic"...

  • Page 360

    Hicom 150 E Office Rel.1.0 Service Manual - 10 Special equipment 10 Special equipment 10.1 Overview Chapter contents This chapter discusses the following topics. Topic Answering machine page 10-2 Voice mail page 10-3 Entrance telephones page 10-6 Loudspeaker page 10-19...

  • Page 361

    Two free a/b ports must be available. General Memo for Hicom is connected to Hicom 150 E Office via two analog subscriber ports. Entering the "PhoneMail" extension type adapts the behaviour of the a/b port to Memo. Memo answers a queued call.

  • Page 362

    Hicom 150 E Office Rel.1.0 Service Manual - 10 Special equipment F8 F7 Exit system administration Set time, set date The result of this programming is that call forwarding - no answer is performed even when the PhoneMail port is dialled directly.

  • Page 363

    Hicom 150 E Office Rel.1.0 Service Manual - 10 Special equipment 10.4 Entrance telephones Overview of connections Figure 10-1 Overview of ET and ET/A connections 10.4.1 Direct connection without ET Depending on the functions desired, an entrance telephone can be connected directly.

  • Page 364

    Hicom 150 E Office Rel.1.0 Service Manual - 10 Special equipment 10.4.2 Connection via ET adapter box Depending on the functions desired, an entrance telephone can be connected via an ET adapter box (S30817-Q930-A200/300, with starting contact). A voice connection to the entrance telephone is possible from any telephone.

  • Page 365

    Hicom 150 E Office Rel.1.0 Service Manual - 10 Special equipment Figure 10-4 EGUCOM entrance telephone from Ackermann (Emmerich) Figure 10-5 Grothe entrance telephone http://cmweb01.mch.pn.siemens.de/e_doku/en/h150/h15/30/sh/2/15_10.htm (6 of 17) [06/04/2000 13:08:49]...

  • Page 366

    Hicom 150 E Office Rel.1.0 Service Manual - 10 Special equipment Figure 10-6 Siedle entrance telephone Figure 10-7 Ritto entrance telephone http://cmweb01.mch.pn.siemens.de/e_doku/en/h150/h15/30/sh/2/15_10.htm (7 of 17) [06/04/2000 13:08:49]...

  • Page 367

    Hicom 150 E Office Rel.1.0 Service Manual - 10 Special equipment Figure 10-8 Entrance telephone with Telegärtner amplifier and Siedle entrance telephone Figure 10-9 Doorline M02 entrance telephone http://cmweb01.mch.pn.siemens.de/e_doku/en/h150/h15/30/sh/2/15_10.htm (8 of 17) [06/04/2000 13:08:49]...

  • Page 368

    Hicom 150 E Office Rel.1.0 Service Manual - 10 Special equipment Figure 10-10 Doorline M02 entrance telephone (four doorbell call destinations) If a doorbell call is issued to a busy station, the doorbell call is not signalled until the call has been terminated.

  • Page 369

    Hicom 150 E Office Rel.1.0 Service Manual - 10 Special equipment Figure 10-11 ET/A adapter interfaces Caution For the a/b interface, the a-wire must always be negative and the b-wire must always be positive. Table 10-1 ET/A contact assignment Pin no.

  • Page 370

    Hicom 150 E Office Rel.1.0 Service Manual - 10 Special equipment Figure 10-12 Contact assignment for available voice modules 10.4.4 Connection via ET/A adapter box Depending on the functions desired, the entrance telephone can be connected via an entrance telephone adapter box with amplifier (ET/A) adapter box (S30817-Q936-A313 with starting contact).

  • Page 371

    Hicom 150 E Office Rel.1.0 Service Manual - 10 Special equipment Figure 10-13 Connection to Siedle TLM 511-01, Ritto 5760 or Grothe TS 6216 entrance telephone Special aspects http://cmweb01.mch.pn.siemens.de/e_doku/en/h150/h15/30/sh/2/15_10.htm (12 of 17) [06/04/2000 13:08:50]...

  • Page 372

    Hicom 150 E Office Rel.1.0 Service Manual - 10 Special equipment 10.5 Loudspeaker The loudspeaker may be connected in one of the following ways: Connection to an analog subscriber port via an ET adapter Connection to an analog trunk circuit Connection to an analog subscriber port http://cmweb01.mch.pn.siemens.de/e_doku/en/h150/h15/30/sh/2/15_10.htm (13 of 17) [06/04/2000 13:08:50]...

  • Page 373

    Hicom 150 E Office Rel.1.0 Service Manual - 10 Special equipment Figure 10-14 Connecting a loudspeaker to an analog subscriber port Connecting to an analog trunk circuit Figure 10-15 Connecting a loudspeaker to an analog trunk circuit 10.6 Connecting a data telephone...

  • Page 374

    10.7 Hicom Attendant P Introduction Hicom Attendant P is a PC attendant console for the Hicom 150 E Office communications system family. All of the attendant console telephone functions are emulated on the PC monitor. Important functions include the following:...

  • Page 375

    The hardware configuration of Hicom Attendant P both via the optiset E terminal and via a U P0/E card is described in detail in the Hicom Attendant P for Hicom 150 E Office Administrator Manual. The "Hicom Attendant P for Hicom 150 E Office (Release 1.0)" accessory pack included in the scope...

  • Page 376

    Hicom 150 E Office Rel.1.0 Service Manual - 10 Special equipment SW installation The software for the PC AC must be installed on a Pentium PC running Windows 95 by following the relevant SETUP and installation messages. The Plug and Play setup installs the PC AC (PC attendant console) with a default configuration.

  • Page 377

    Hicom 150 E Office Rel.1.0 Service Manual - 11 Plus products 11 Plus products The table below contains all Plus products and applications that can be connected to the Hicom 150 E Office system. Please refer to the appropriate product documents for information about individual applications and on Hicom 150 E Office administration functions.

  • Page 378

    Hicom 150 E Office Rel.1.0 Service Manual - 11 Plus products 14. MSI Call Detail Recording V.24 -TeleData D 15. MSI Call Detail Recording V.24 -TeleData J Health Services 16. HiMed for Windows OfficePro, OfficeCom CSTA 17. Residence CSTA Hotel 18.

  • Page 379

    Hicom 150 E Office Rel.1.0 Service Manual - 11 Plus products Interactive Voice Response IVR 35. Hicom Taskline 200 OfficePro, OfficeCom CSTA (IBM DirectTalk/2) Telephone Support 36. Smartset 3.1 OfficePro, OfficeCom, optiset E control adapter OfficePoint, OfficeOne optiset E data adapter 37.

  • Page 380

    Hicom 150 E Office Rel.1.0 Service Manual - 11 Plus products 58. Voiceover Sissy MSI / E&M 59. Musiphone (Beyer) MSI / E&M 60. Mozart (Speech Design) MSI / E&M 61. Sym D Converter / TIS Program 62. PC opti converter / TIS Program...

  • Page 381

    Hicom 150 E Office Rel.1.0 Service Manual - 8.42 Connecting enhanced PSE radio paging equipment (multitone) to a TMOM board 8.42 Connecting enhanced PSE radio paging equipment (multitone) to a TMOM board Introduction A multitone Access 3000 with ESPA 4.4.3 protocol is installed along with a pocket receiver with a 5-digit display.

  • Page 382

    Hicom 150 E Office Rel.1.0 Service Manual - 8.42 Connecting enhanced PSE radio paging equipment (multitone) to a TMOM board Enter the code length for text Amount: 7 F2 * 7 (depending on the PSE) Enter fillers for text Fillers: Right...

  • Page 383

    Hicom 150 E Office Rel.1.0 Service Manual - Abbreviations Abbreviations This list contains the abbreviations used in this manual. Abbreviation Definition Alternating Current Automatic Call Distribution - equivalent to UCD ACL-H2 Application Connectivity Link-Hicom 200 ALUM Power failure transfer Acoustic Option...

  • Page 384

    Hicom 150 E Office Rel.1.0 Service Manual - Abbreviations External music on hold EXTEB Extension Board Flash Memory Card Fixed Part Number (CMI) Fixed Part Subnumber (CMI) Call Charge Computer/Manager (CCM) Call metering receiving equipment Handset IMOD Integrated Modem Card...

  • Page 385

    Hicom 150 E Office Rel.1.0 Service Manual - Abbreviations STLS Subscriber Trunk Line S0 STMD Subscriber and Trunk Module Digital S0 STRB Control relay board Terminal Adapter TIEL Tie Line Ear & Mouth Trunk Line Analog TML8W Trunk Module Loop Start World...

  • Page 386

    Hicom 150 E Office Rel.1.0 Service Manual - 7.1 Features for all traffic types 7.1 Features for all traffic types 7.1.1 Hold Definition An internal user can place a call in progress on hold. Hold means that the connection is not released while the user is performing another function.

  • Page 387

    Hicom 150 E Office Rel.1.0 Service Manual - 7.1 Features for all traffic types 7.1.2 Call Parking Definition You can use a procedure to park both internal and external calls. The system then places the calls on hold, and they can be retrieved from all terminals.

  • Page 388

    Hicom 150 E Office Rel.1.0 Service Manual - 7.1 Features for all traffic types Retrieve the call (#56). Suffix dial the park position. 7.1.3 Shuttle Definition The shuttle feature enables a user to switch between two parties, placing the extension that is not connected on hold.

  • Page 389

    Hicom 150 E Office Rel.1.0 Service Manual - 7.1 Features for all traffic types If the other extension is unavailable, the call will camp on. A total of 2 calls can be transferred to a busy extension simultaneously. The number of either the A-extension or the B-extension can be displayed on the screen of the transfer destination (C-extension).

  • Page 390

    Hicom 150 E Office Rel.1.0 Service Manual - 7.1 Features for all traffic types Subject OfficePro OfficeCom OfficePoint OfficeOne Feature available in HW requirements SW requirements As of Rel. 1.0 As of Rel. 1.0 As of Rel. 1.0 As of Rel. 1.0...

  • Page 391

    Hicom 150 E Office Rel.1.0 Service Manual - 7.1 Features for all traffic types SW requirements As of Rel. 1.0 As of Rel. 1.0 As of Rel. 1.0 As of Rel. 1.0 Conferences per system Stations per conference External subscribers per conference...

  • Page 392

    Hicom 150 E Office Rel.1.0 Service Manual - 7.1 Features for all traffic types Model-Specific Data Subject OfficePro OfficeCom OfficePoint OfficeOne Feature available in HW requirements Free analog subscriber Free analog subscriber ports ports HW options EXM, MPPI EXM, MPPI SW requirements As of Rel.

  • Page 393

    Hicom 150 E Office Rel.1.0 Service Manual - 7.1 Features for all traffic types MOH via a/b port: Options Trunk Modules Ext. connection External MOH Performing Feature Check Check the feature for error-free functioning as follows: Step Action Set up a call.

  • Page 394

    Hicom 150 E Office Rel.1.0 Service Manual - 7.1 Features for all traffic types Simultaneous ann. Dependencies/Limitations Subject Dependency/Limitation Configuration options The feature can be configured using: Hicom Assistant T / Hicom Assistant E Programming Feature Via Hicom Assistant T...

  • Page 395

    Hicom 150 E Office Rel.1.0 Service Manual - 7.1 Features for all traffic types Call up the extension that has been set up. The installed announcement should be activated. 7.1.9 Enquiry Definition When engaged in internal and external calls, you can use the enquiry feature to set up another call to internal or external destinations.

  • Page 396

    Hicom 150 E Office Rel.1.0 Service Manual - 7.1 Features for all traffic types 7.1.10 Recall Definition A held call that is not answered, or a call that was not switched successfully is signalled at the initiating extension as a recall. Either the number of the switched internal or external extension or the number of the destination extension is displayed on the initiating party`s screen.

  • Page 397

    Hicom 150 E Office Rel.1.0 Service Manual - 7.1 Features for all traffic types Performing Feature Check Check the feature for error-free functioning as follows: Step Action Set up a call. Initiate an enquiry call. Call another extension. Perform an unscreened transfer.

  • Page 398

    7.1.12 Attendant Console (AC) / Intercept Position Definition Attendant console services can be carried out in the Hicom 150 E Office system using a specially configured telephone. This attendant console (AC) can also be used as an intercept position and is called the Hicom Attendant C.

  • Page 399

    Hicom 150 E Office Rel.1.0 Service Manual - 7.1 Features for all traffic types Undialled line It is possible to switch an undialled line. Busy external line Busy external lines can be released selectively by means of a procedure. Second extension number The AC can be reached under a second extension number (default: 9, 0 in USA/GBR).

  • Page 400

    Hicom 150 E Office Rel.1.0 Service Manual - 7.1 Features for all traffic types 7.1.13 Call Override/Intrusion Definition Authorised users and the current intercept position (day or night) can use a code or key to override a call in progress at an internal extension.

  • Page 401

    Hicom 150 E Office Rel.1.0 Service Manual - 7.1 Features for all traffic types Double-click on parameter for relevant extension Flags Performing Feature Check Check the feature for error-free functioning as follows: Step Action Place a call to an internal subscriber who is engaged in an internal or external call.

  • Page 402

    Hicom 150 E Office Rel.1.0 Service Manual - 7.1 Features for all traffic types Programming Feature Via Hicom Assistant T Configure the feature via Hicom Assistant T as follows: Step Action Configure key for overload': *91 => Entry into key programming.

  • Page 403

    Hicom 150 E Office Rel.1.0 Service Manual - 7.1 Features for all traffic types Dependencies/Limitations Subject Dependency/Limitation Shared Transfer Switch available only in Germany Configuration options This feature does not have to be explicitly configured. Performing Feature Check Check the feature for error-free functioning as follows:...

  • Page 404: Distinctive Ringing

    Hicom 150 E Office Rel.1.0 Service Manual - 7.2 Features for general incoming traffic 7.2 Features for general incoming traffic 7.2.1 Distinctive Ringing Definition Distinct ring cadences are used to signal different call types. This enables the user to distinguish between incoming internal and incoming external calls.

  • Page 405

    Hicom 150 E Office Rel.1.0 Service Manual - 7.2 Features for general incoming traffic Define distinctive ringing (for extension and groups) Options Set up station Double-click on parameter for relevant extension Flags Modify distinctive ringing Options System Parameters Tones and ring types...

  • Page 406

    Hicom 150 E Office Rel.1.0 Service Manual - 7.2 Features for general incoming traffic CorNet-N CorNet-N is treated in the same way as an internal call. Group call If one or more extensions in a group call are free, the call will be offered to them.

  • Page 407

    Hicom 150 E Office Rel.1.0 Service Manual - 7.2 Features for general incoming traffic the line type and the day and night services. Call management is made up of four blocks, which are interlinked as described below: Block 1: There are two call allocation tables for calls on the existing analog or digital ISDN lines.

  • Page 408

    Hicom 150 E Office Rel.1.0 Service Manual - 7.2 Features for general incoming traffic http://cmweb01.mch.pn.siemens.de/e_doku/en/h150/h15/30/sh/2/15_72.htm (5 of 48) [06/04/2000 13:09:57]...

  • Page 409

    Hicom 150 E Office Rel.1.0 Service Manual - 7.2 Features for general incoming traffic Model-Specific Data Subject OfficePro OfficeCom OfficePoint OfficeOne Feature available in SW requirements As of Rel. 1.0 Number of call destination lists Number of UCD groups http://cmweb01.mch.pn.siemens.de/e_doku/en/h150/h15/30/sh/2/15_72.htm (6 of 48) [06/04/2000 13:09:57]...

  • Page 410

    Hicom 150 E Office Rel.1.0 Service Manual - 7.2 Features for general incoming traffic Dependencies/Limitations Subject Dependency/Limitation Call Management CM does not treat an extension as a call forwarding - no answer destination if its terminal has failed, the user has activated do not disturb or data protection and is busy, or the user does not have trunk access (for external calls).

  • Page 411

    Hicom 150 E Office Rel.1.0 Service Manual - 7.2 Features for general incoming traffic 16-13 Call Management Inc - Intercept, Night 16-14 Call Management Inc - Intercept Options 16-14-1 Call Management Inc - Intercept Options - On No Answer 16-14-2 Call Management Inc - Intercept Options - On Busy...

  • Page 412

    Hicom 150 E Office Rel.1.0 Service Manual - 7.2 Features for general incoming traffic 7.2.4 Call Forwarding - No Answer (CFNA) with a Timeout Definition Calls that arrive on a certain line are forwarded if they are not answered within a certain period of time.

  • Page 413

    Hicom 150 E Office Rel.1.0 Service Manual - 7.2 Features for general incoming traffic Step Action Configure call forwarding - no answer *9531994 16-18 => Call Management Inc - CM-Elements Programming Feature Via Hicom Assistant E Configure the feature via Hicom Assistant E as follows:...

  • Page 414

    Hicom 150 E Office Rel.1.0 Service Manual - 7.2 Features for general incoming traffic Subject OfficePro OfficeCom OfficePoint OfficeOne Feature available in HW requirements SW requirements As of Rel. 1.0 As of Rel. 1.0 As of Rel. 1.0 As of Rel. 1.0 No.

  • Page 415

    Hicom 150 E Office Rel.1.0 Service Manual - 7.2 Features for general incoming traffic 7.2.6 Subscriber Groups Definition Subscriber groups are preconfigured in the Hicom 150 E Office system. They are provided as a common pool for the following features: Group call (with or without busy signalling)

  • Page 416

    Hicom 150 E Office Rel.1.0 Service Manual - 7.2 Features for general incoming traffic Programming Feature Via Hicom Assistant E Configure the feature via Hicom Assistant E as follows: Step Action Configure groups Options Incoming Calls Hunt group Performing Feature Check...

  • Page 417

    Hicom 150 E Office Rel.1.0 Service Manual - 7.2 Features for general incoming traffic Camp-on Busy extensions receive camp-on or ring injection if no other extensions are available. Group call on/off Each member of a group call can leave the call with #85 and join the call again with *85.

  • Page 418

    Hicom 150 E Office Rel.1.0 Service Manual - 7.2 Features for general incoming traffic 7.2.8 Group Call with Busy Signalling Definition If a group member is busy, incoming calls to this group receive a busy signal. The call also camps on at the busy extension.

  • Page 419

    Hicom 150 E Office Rel.1.0 Service Manual - 7.2 Features for general incoming traffic Configure group call Options Incoming Calls Hunt group Performing Feature Check Check the feature for error-free functioning as follows: Step Action Set up a group. Call the group`s number.

  • Page 420

    Hicom 150 E Office Rel.1.0 Service Manual - 7.2 Features for general incoming traffic Camp-on If all extensions in a hunt group are busy, the call "camps on" at all extensions. Call signalling If all hunt group extensions hang up simultaneously, call signalling is activated at all extensions which previously had waiting calls.

  • Page 421

    Hicom 150 E Office Rel.1.0 Service Manual - 7.2 Features for general incoming traffic Incoming Calls Hunt group Set CFNA timeout Options Incoming Calls Call destination lists Performing Feature Check Check the feature for error-free functioning as follows: Step Action Set up hunt group.

  • Page 422

    Hicom 150 E Office Rel.1.0 Service Manual - 7.2 Features for general incoming traffic Step Action Remove an extension from a group using the procedure. When the group is called, the telephone that has been removed does not ring. 7.2.11 Universal Call Distribution (UCD)

  • Page 423

    Hicom 150 E Office Rel.1.0 Service Manual - 7.2 Features for general incoming traffic Step Action Configure call distribution *9531994 31-1 => UCD Menu - Group Setup 31-2 => UCD Menu - Group Options Programming Feature Via Hicom Assistant E...

  • Page 424

    Hicom 150 E Office Rel.1.0 Service Manual - 7.2 Features for general incoming traffic Dependencies/Limitations Subject Dependency/Limitation Configuration options The feature can be configured using: Hicom Assistant T / Hicom Assistant E Programming Feature Via Hicom Assistant T Configure the feature via Hicom Assistant T as follows:...

  • Page 425

    Hicom 150 E Office Rel.1.0 Service Manual - 7.2 Features for general incoming traffic The system distributes waiting calls to the UCD group according to priority and the length of time they have been waiting. In other words, a high-priority waiting call is answered before a low-priority call that has been waiting longer.

  • Page 426

    Hicom 150 E Office Rel.1.0 Service Manual - 7.2 Features for general incoming traffic Step Action 7.2.14 UCD Subscriber States Definition After the agent has logged onto the system, the current status of his UCD terminal appears on the display. The following states are possible: Available.

  • Page 427

    Hicom 150 E Office Rel.1.0 Service Manual - 7.2 Features for general incoming traffic Call forwarding - no answer If an agent is called but does not answer the call, he automatically switches to "unavailable" mode when call forwarding - no answer takes place.

  • Page 428

    Hicom 150 E Office Rel.1.0 Service Manual - 7.2 Features for general incoming traffic Dependencies/Limitations Subject Dependency/Limitation Call forwarding - no answer If all agents have left the group, a call forwarding - no answer operation is performed. Configuration options This feature does not have to be explicitly configured.

  • Page 429

    Hicom 150 E Office Rel.1.0 Service Manual - 7.2 Features for general incoming traffic Configure the feature via Hicom Assistant T as follows: Step Action Configure wrap-up *9531994 31-3 => UCD Menu - Wrap Up Period Programming Feature Via Hicom Assistant E...

  • Page 430

    Hicom 150 E Office Rel.1.0 Service Manual - 7.2 Features for general incoming traffic See also Music on Hold MOH (internal/External Source) (on page 7-13). Model-Specific Data Subject OfficePro OfficeCom OfficePoint OfficeOne Feature available in HW requirements Free analog EXM, MPPI,...

  • Page 431

    Hicom 150 E Office Rel.1.0 Service Manual - 7.2 Features for general incoming traffic Check the feature for error-free functioning as follows: Step Action 7.2.18 Overflow Definition If a call in the queue is not answered within a specific period of time, the agent is switched to the "unavailable"...

  • Page 432

    Hicom 150 E Office Rel.1.0 Service Manual - 7.2 Features for general incoming traffic 16-18-1 to 16-18-7 => Call Management Inc - CM-Elements Programming Feature Via Hicom Assistant E Configure the feature via Hicom Assistant E as follows: Step Action...

  • Page 433

    Hicom 150 E Office Rel.1.0 Service Manual - 7.2 Features for general incoming traffic Configuration options The feature can be configured using: Hicom Assistant T / Hicom Assistant E Programming Feature Via Hicom Assistant T Configure the feature via Hicom Assistant T as follows:...

  • Page 434

    Hicom 150 E Office Rel.1.0 Service Manual - 7.2 Features for general incoming traffic Feature available in HW requirements SW requirements As of Rel. 1.0 As of Rel. 1.0 Dependencies/Limitations Subject Dependency/Limitation Agent status Activating the night service feature does not change the current status of the individual agents.

  • Page 435

    Hicom 150 E Office Rel.1.0 Service Manual - 7.2 Features for general incoming traffic General requirements optiset E with display optiset E with display Dependencies/Limitations Subject Dependency/Limitation Configuration options This feature does not have to be explicitly configured. Performing Feature Check...

  • Page 436

    Hicom 150 E Office Rel.1.0 Service Manual - 7.2 Features for general incoming traffic Step Action Configure call distribution *9531994 31-1 => UCD Menu - Group Setup 31-2 => UCD Menu - Group Options Programming Feature Via Hicom Assistant E...

  • Page 437

    Hicom 150 E Office Rel.1.0 Service Manual - 7.2 Features for general incoming traffic Recall The recall time for transferring calls to UCD groups is longer than for other extensions. Configuration options This feature is not configured! 7.2.24 Silent Monitoring...

  • Page 438

    Hicom 150 E Office Rel.1.0 Service Manual - 7.2 Features for general incoming traffic Check the feature for error-free functioning as follows: Step Action Set up a call. An internal extension overrides a connection with another extension. 7.2.25 Do Not Disturb (DND)

  • Page 439

    Hicom 150 E Office Rel.1.0 Service Manual - 7.2 Features for general incoming traffic Configuration options This feature does not have to be explicitly configured. Performing Feature Check Check the feature for error-free functioning as follows: Step Action Activate do not disturb (*97) The display shows `do not disturb' Call an extension on which do not disturb has been activated.

  • Page 440

    Hicom 150 E Office Rel.1.0 Service Manual - 7.2 Features for general incoming traffic An incoming call is signalled acoustically once, otherwise it is only displayed on the screen. 7.2.27 Missed Calls List / Extension Number Storage Definition Calls which arrive at an optiset E telephone and which the user has not answered can be automatically stored in a missed calls list in chronological order.

  • Page 441

    Hicom 150 E Office Rel.1.0 Service Manual - 7.2 Features for general incoming traffic Programming Feature Via Hicom Assistant T Configure the feature via Hicom Assistant T as follows: Step Action Query missed calls list: via the service menu or using a code (#82)

  • Page 442

    Hicom 150 E Office Rel.1.0 Service Manual - 7.2 Features for general incoming traffic other extensions. These extensions may be in your own group or in a different group. This increases the likelihood that incoming calls will always be answered.

  • Page 443

    Hicom 150 E Office Rel.1.0 Service Manual - 7.2 Features for general incoming traffic Performing Feature Check Check the feature for error-free functioning as follows: Step Action Call an extension. Pick up the call from another extension. 7.2.29 Call Pickup (PU) Within Call Pickup Groups...

  • Page 444

    Hicom 150 E Office Rel.1.0 Service Manual - 7.2 Features for general incoming traffic The feature can be configured using: Hicom Assistant T / Hicom Assistant E Programming Feature Via Hicom Assistant T Configure the feature via Hicom Assistant T as follows:...

  • Page 445

    Hicom 150 E Office Rel.1.0 Service Manual - 7.2 Features for general incoming traffic (key or code). The following variants of the call pickup feature also exist: Call Pickup (PU) (on page 7-85) Call Pickup (PU) Within Call Pickup Groups (on page 7-87)

  • Page 446

    Hicom 150 E Office Rel.1.0 Service Manual - 7.2 Features for general incoming traffic Performing Feature Check Check the feature for error-free functioning as follows: Step Action Call an extension. Pick up the call using either the programmed key or the code *59 + extension number.

  • Page 447

    Hicom 150 E Office Rel.1.0 Service Manual - 7.2 Features for general incoming traffic Exit key programming. Configure DSS key *91 => Entry to key programming. Press relevant key. Assign `DSS key' to selected key. Programming Feature Via Hicom Assistant E...

  • Page 448

    Hicom 150 E Office Rel.1.0 Service Manual - 7.2 Features for general incoming traffic General requirements optiset E (standard, comfort, memory) Dependencies/Limitations Subject Dependency/Limitation Configure key You must also enter the extension number when programming the key. A/b port The a/b port must be configured as a fax machine or answering machine.

  • Page 449

    Hicom 150 E Office Rel.1.0 Service Manual - 7.2 Features for general incoming traffic 7.2.33 Deferring a call Definition While an incoming call is being signalled at an extension, the called party can set up an outgoing connection without answering the incoming call.

  • Page 450

    Hicom 150 E Office Rel.1.0 Service Manual - 7.2 Features for general incoming traffic Program keys Performing Feature Check Check the feature for error-free functioning as follows: Step Action Call an internal party who has programmed the appropriate keys on his terminal.

  • Page 451

    Hicom 150 E Office Rel.1.0 Service Manual - 7.2 Features for general incoming traffic Programming Feature Via Hicom Assistant T Configure the feature via Hicom Assistant T as follows: Step Action Change internal extension number *9531994 16-10-1-1 => Call Management Inc - Internal Call No. - Ext. - Configure ext. nos.

  • Page 452

    Hicom 150 E Office Rel.1.0 Service Manual - 7.3 Features for general outgoing traffic 7.3 Features for general outgoing traffic 7.3.1 DTMF Transmission During a Call Definition You can activate the "DTMF transmission" feature while engaged in an internal or external call by pressing a key or entering a code.

  • Page 453

    Hicom 150 E Office Rel.1.0 Service Manual - 7.3 Features for general outgoing traffic Configure the feature via Hicom Assistant T as follows: Step Action Configure DTMF mode *9531994 22-20 => System Options - Automatic DTMF Programming Feature Via Hicom Assistant E...

  • Page 454

    Hicom 150 E Office Rel.1.0 Service Manual - 7.3 Features for general outgoing traffic Dependencies/Limitations Subject Dependency/Limitation Extension trunk access While the code lock is activated, the extension trunk access is set to a class of service that is configured system-wide (default=1).

  • Page 455

    Hicom 150 E Office Rel.1.0 Service Manual - 7.3 Features for general outgoing traffic Code lock While the code lock is activated, you cannot activate any features with the exception of system speed-dialling, babyphone, voice calling and conferences with internal extensions.

  • Page 456

    Hicom 150 E Office Rel.1.0 Service Manual - 7.3 Features for general outgoing traffic (hotline after timeout). This delay is configured centrally and can be activated and deactivated on each extension. Call forwarding and call forwarding - no answer are taken into account at the destination.

  • Page 457

    Hicom 150 E Office Rel.1.0 Service Manual - 7.3 Features for general outgoing traffic Hotline Destination Options System Parameters System settings Performing Feature Check Check the feature for error-free functioning as follows: Step Action Configure hotline. Lift the handset on the hotline extension.

  • Page 458

    Hicom 150 E Office Rel.1.0 Service Manual - 7.4 Features for general external traffic 7.4 Features for general external traffic 7.4.1 Multi-device connection Definition OfficePoint and OfficeCom can be operated at an ISDN multi-device connection (S bus). This permits parallel operation with other ISDN devices at this port. An 11-digit (max.) direct inward dialling number (MSN of the multi-device connection) can be programmed for each station.

  • Page 459

    Hicom 150 E Office Rel.1.0 Service Manual - 7.4 Features for general external traffic 16-11 => Call Management Inc - DID number Programming Feature Via Hicom Assistant E Configure the feature via Hicom Assistant E as follows: Step Action Configure S...

  • Page 460

    Hicom 150 E Office Rel.1.0 Service Manual - 7.4 Features for general external traffic Routes 16 routes with 16 routes (line 8 routes with max. 8 routes with max. 72 B groups), 64 B all B channels per max. all B...

  • Page 461

    Hicom 150 E Office Rel.1.0 Service Manual - 7.4 Features for general external traffic Performing Feature Check Check the feature for error-free functioning as follows: Step Action 7.4.3 Line Keys Definition You can program line keys on the optiset E terminal on a B channel basis. This enables you to answer or seize the line by pressing the line key directly.

  • Page 462

    Hicom 150 E Office Rel.1.0 Service Manual - 7.4 Features for general external traffic Configuration options The feature can be configured using: Hicom Assistant T / Hicom Assistant E Programming Feature Via Hicom Assistant T Configure the feature via Hicom Assistant T as follows:...

  • Page 463

    Hicom 150 E Office Rel.1.0 Service Manual - 7.4 Features for general external traffic Answering and signalling initial calls and recalls. Shuttle Cancel enquiry Pickup Model-Specific Data Subject OfficePro OfficeCom OfficePoint OfficeOne Feature available in HW requirements - terminals P0/E SW requirements As of Rel.

  • Page 464

    Hicom 150 E Office Rel.1.0 Service Manual - 7.4 Features for general external traffic Configure call key Options Set up station Key programming Performing Feature Check Check the feature for error-free functioning as follows: Step Action Program the call key.

  • Page 465

    Hicom 150 E Office Rel.1.0 Service Manual - 7.4 Features for general external traffic Dependencies/Limitations Subject Dependency/Limitation Analog trunk Loop start trunks are automatically disconnected after a time period that can be set loop start (default= 310 seconds. 10 seconds prior to disconnection, a warning tone is sounded).

  • Page 466

    Hicom 150 E Office Rel.1.0 Service Manual - 7.4 Features for general external traffic Number of speed-dialling numbers 1000 1000 Dependencies/Limitations Subject Dependency/Limitation Configuration options The feature can be configured using: Hicom Assistant T / Hicom Assistant E Programming Feature Via Hicom Assistant T...

  • Page 467

    Hicom 150 E Office Rel.1.0 Service Manual - 7.4 Features for general external traffic © Siemens AG, München, 1998 Hicom 150 E Office Rel.1.0 Service Manual, 2, 1998-06-26 Siemens Part No.: P31003-M1530-X403-2-7620 Conversion Date: 1998-09-18 http://cmweb01.mch.pn.siemens.de/e_doku/en/h150/h15/30/sh/2/15_74.htm (10 of 10) [06/04/2000 13:10:14]...

  • Page 468

    Hicom 150 E Office Rel.1.0 Service Manual - 7.5 Features for Incoming external traffic 7.5 Features for Incoming external traffic 7.5.1 Call Allocation Definition Within Call Management, there are two call allocation tables for incoming calls on the existing analog or digital lines.

  • Page 469

    Hicom 150 E Office Rel.1.0 Service Manual - 7.5 Features for Incoming external traffic 16-17 => Call Management Inc - Non DID,Night 16-18 => Call Management Inc - CM-Elements Programming Feature Via Hicom Assistant E Configure the feature via Hicom Assistant E as follows:...

  • Page 470

    (night shift) to night calls. The Hicom 150 E Office system distinguishes between day service, fixed and variable night service. In the cases of day service and fixed night service, an incoming external call complies with the tables/call destination lists for day or night service entered in CM regardless of the station type.

  • Page 471

    Hicom 150 E Office Rel.1.0 Service Manual - 7.5 Features for Incoming external traffic Dependencies/Limitations Subject Dependency/Limitation Call forwarding Calls comply with the call forwarding feature if activated on the night station. Night station A telephone without direct trunk access cannot be entered as a night station.

  • Page 472

    Hicom 150 E Office Rel.1.0 Service Manual - 7.5 Features for Incoming external traffic Station authorised station for night service Configure intercept position, night Options System Parameters 10. Intercept criteria Performing Feature Check Check the feature for error-free functioning as follows:...

  • Page 473

    Hicom 150 E Office Rel.1.0 Service Manual - 7.5 Features for Incoming external traffic Programming Feature Via Hicom Assistant T Configure the feature via Hicom Assistant T as follows: Step Action Enter DID numbers *9531994 16-11 => Call Management Inc - DID numbers...

  • Page 474

    Hicom 150 E Office Rel.1.0 Service Manual - 7.5 Features for Incoming external traffic 7.5.5 Selective Seizure of a DID Number by Stations Definition Before an extension can seize one of the DID numbers available in the system for outgoing calls, he must either use a procedure or program a MUSAP key.

  • Page 475

    Hicom 150 E Office Rel.1.0 Service Manual - 7.5 Features for Incoming external traffic Programming Feature Via Hicom Assistant E Configure the feature via Hicom Assistant E as follows: Step Action Configure MUSAP key Options Set up station Key programming...

  • Page 476

    Hicom 150 E Office Rel.1.0 Service Manual - 7.5 Features for Incoming external traffic Configure the feature via Hicom Assistant T as follows: Step Action Configure MUSAP key *91 => Entry to key programming. Press relevant key. Assign `Assign call' to selected key.

  • Page 477

    Hicom 150 E Office Rel.1.0 Service Manual - 7.5 Features for Incoming external traffic the incoming external connection. You can use the following features via DISA: Direct services for internal extensions: Send message texts, relay on/off, night service on/off, advisory message on/off, answer group on/off, code lock on/off, do not disturb on/off, call forwarding on/off, leave/join hunt group, reset features.

  • Page 478

    Hicom 150 E Office Rel.1.0 Service Manual - 7.5 Features for Incoming external traffic 34 -3 => DISA - End-of-dialling criterion Programming Feature Via Hicom Assistant E Configure the feature via Hicom Assistant E as follows: Step Action Enter DISA authorisation...

  • Page 479

    Hicom 150 E Office Rel.1.0 Service Manual - 7.5 Features for Incoming external traffic are routed to this intercept position. If an intercept position has not been configured, intercepted calls are each signalled at the extension with call allocation for the intercepted line.

  • Page 480

    Hicom 150 E Office Rel.1.0 Service Manual - 7.5 Features for Incoming external traffic Tenant service If a tenant service has been configured (see Section 8.36, "Tenant services") an intercept can only be configured system-wide. This means for example that intercept no answer applies to all users of the system.

  • Page 481

    Hicom 150 E Office Rel.1.0 Service Manual - 7.5 Features for Incoming external traffic Intercept busy Step Action Set up an external or an internal call from an extension. Try to contact this extension via the CO using DID. The call is either intercepted at the intercept position or it is forwarded to the extension entered in CM.

  • Page 482

    Hicom 150 E Office Rel.1.0 Service Manual - 7.5 Features for Incoming external traffic Subject Dependency/Limitation DTMF-DID If the incoming call is not answered within 60 seconds, the line is released. Intercept The line is released 30 seconds after the call is intercepted.

  • Page 483

    Hicom 150 E Office Rel.1.0 Service Manual - 7.5 Features for Incoming external traffic announcement device. This applies to both analog and digital trunk lines. The announcement can be played either parallel to ringing or only if the call is placed in the queue.

  • Page 484

    Hicom 150 E Office Rel.1.0 Service Manual - 7.5 Features for Incoming external traffic Trunk modules Announcement equipment Performing Feature Check Check the feature for error-free functioning as follows: Step Action 7.5.11 Collect protection per CO Line Definition This feature enables incoming reverse charge calls to be released automatically. Each analog trunk (loop start) can be configured individually.

  • Page 485

    Hicom 150 E Office Rel.1.0 Service Manual - 7.5 Features for Incoming external traffic Configure collect protection per CO line *9531994 16-21 => Call Management Inc - Collect protection per CO line Programming Feature Via Hicom Assistant E Configure the feature via Hicom Assistant E as follows:...

  • Page 486

    Hicom 150 E Office Rel.1.0 Service Manual - 7.6 Features for outgoing external traffic 7.6 Features for outgoing external traffic 7.6.1 Last Number Redial (LNR) Definition Each time an outgoing call is set up, the extension number dialled is stored. If the call is not put through, you can press the redial key to redial the same number and set up another call.

  • Page 487

    Hicom 150 E Office Rel.1.0 Service Manual - 7.6 Features for outgoing external traffic The dialled number is in the redial memory. Set up and release an internal connection. The dialled external number remains in the redial memory. 7.6.2 Expanded Redial Definition In the case of this redial variant, the last three numbers dialled are stored.

  • Page 488

    Hicom 150 E Office Rel.1.0 Service Manual - 7.6 Features for outgoing external traffic The selected extension number is dialled after a brief wait time. 7.6.3 System Speed-Dialling Definition You can store frequently used extension numbers in the system memory. Each number is represented by a short code that can be used instead of dialling the full extension number.

  • Page 489

    Hicom 150 E Office Rel.1.0 Service Manual - 7.6 Features for outgoing external traffic Configuration options The feature can be configured using: Hicom Assistant T / Hicom Assistant E Programming Feature Via Hicom Assistant T Configure the feature via Hicom Assistant T as follows:...

  • Page 490

    Hicom 150 E Office Rel.1.0 Service Manual - 7.6 Features for outgoing external traffic 7.6.4 Extension Speed-Dialling in System Definition The user can create a separate speed-dialling list for frequently dialled numbers. External numbers can be programmed in the database. Access is determined by the extension`s dialling privileges.

  • Page 491

    Hicom 150 E Office Rel.1.0 Service Manual - 7.6 Features for outgoing external traffic Check the feature for error-free functioning as follows: Step Action Configure repdial key. Configure extension speed-dialling destination. Dial extension speed-dialling destination (press programmed repdial key). 7.6.5 Line Seizure Type Definition The Hicom 150 E system permits line seizure via the line keys or call keys on an optiset terminal.

  • Page 492

    Hicom 150 E Office Rel.1.0 Service Manual - 7.6 Features for outgoing external traffic 17-11 => Call Management Out - Simplified Dialling Configure line keys / call keys *91 => Entry to key programming. Configure relevant key. Assign selected key as line key / call key.

  • Page 493

    Hicom 150 E Office Rel.1.0 Service Manual - 7.6 Features for outgoing external traffic If no additional digits are entered within a certain period of time (timer), the last digit to be entered is interpreted as the last digit in the extension number block.

  • Page 494

    Hicom 150 E Office Rel.1.0 Service Manual - 7.6 Features for outgoing external traffic Step Action Configure en-bloc dialling Options Least cost routing Performing Feature Check Check the feature for error-free functioning as follows: Step Action Configure least cost routing with en-bloc dialling.

  • Page 495

    Hicom 150 E Office Rel.1.0 Service Manual - 7.6 Features for outgoing external traffic Configuration options The feature can be configured using: Hicom Assistant T / Hicom Assistant E Programming Feature Via Hicom Assistant T Configure the feature via Hicom Assistant T as follows:...

  • Page 496

    Hicom 150 E Office Rel.1.0 Service Manual - 7.6 Features for outgoing external traffic Subject OfficePro OfficeCom OfficePoint OfficeOne Feature available in HW requirements Trunk board SW requirements As of Rel. 1.0 As of Rel. 1.0 As of Rel. 1.0 As of Rel. 1.0...

  • Page 497

    Hicom 150 E Office Rel.1.0 Service Manual - 7.6 Features for outgoing external traffic When analog trunk boards are used, the signalling method is automatically detected, provided that no signalling method and no "dial pause" is configured. Model-Specific Data Subject...

  • Page 498

    Hicom 150 E Office Rel.1.0 Service Manual - 7.6 Features for outgoing external traffic Check the feature for error-free functioning as follows: Step Action Seize an analog line. The correct signalling method is automatically detected. 7.6.10 Temporary Signalling Method Changeover Definition The signalling method can be temporarily changed while a connection is set up.

  • Page 499

    Hicom 150 E Office Rel.1.0 Service Manual - 7.6 Features for outgoing external traffic 7.6.11 Configurable Toll Restriction Definition Each user in a PABX can be assigned different toll restrictions. Each time a terminal attempts to seize a trunk line, its restriction is checked (toll restriction check). In the system a distinction is made between 15 classes of service for which the following standard applies: class "0"...

  • Page 500

    Hicom 150 E Office Rel.1.0 Service Manual - 7.6 Features for outgoing external traffic Dependencies/Limitations Subject Dependency/Limitation System speed-dialling System speed-dialling destinations can be used regardless of the class of service. Class of service The classes of service apply to data and voice terminals.

  • Page 501

    Hicom 150 E Office Rel.1.0 Service Manual - 7.6 Features for outgoing external traffic Classes of service Allowed/Denied numbers Configure extension class of service Options Classes of service Station Performing Feature Check Check the feature for error-free functioning as follows:...

  • Page 502

    Hicom 150 E Office Rel.1.0 Service Manual - 7.6 Features for outgoing external traffic Configuration options The feature can be configured using: Hicom Assistant T / Hicom Assistant E Programming Feature Via Hicom Assistant T Configure the feature via Hicom Assistant T as follows:...

  • Page 503

    Hicom 150 E Office Rel.1.0 Service Manual - 7.6 Features for outgoing external traffic 7.6.13 Private Line Definition The "private line" feature provides an extension with immediate access to a trunk line via a function key. A private line can be programmed with the relevant toll restriction by means of the TRG groups or by means of a separate route.

  • Page 504

    Hicom 150 E Office Rel.1.0 Service Manual - 7.6 Features for outgoing external traffic Configure TRG matrix Options Classes of service CON matrix Configure TRG groups Options Classes of service Group assignment Performing Feature Check Check the feature for error-free functioning as follows: Step Action 7.6.14 Line Queuing...

  • Page 505

    Hicom 150 E Office Rel.1.0 Service Manual - 7.6 Features for outgoing external traffic The feature can be configured using: Hicom Assistant T / Hicom Assistant E Programming Feature Via Hicom Assistant T Configure the feature via Hicom Assistant T as follows:...

  • Page 506

    Hicom 150 E Office Rel.1.0 Service Manual - 7.6 Features for outgoing external traffic HW requirements SW requirements As of Rel. 1.0 As of Rel. 1.0 As of Rel. 1.0 As of Rel. 1.0 Dependencies/Limitations Subject Dependency/Limitation Extension number transmission Temporary extension number suppression must be supported by the CO.

  • Page 507

    7.7 Least Cost Routing (LCR) Definition The LCR function provides Hicom 150 E Office with automatic control over the path via which an outgoing call is connected. This path can be via the public network, various carriers or a private network.

  • Page 508

    Hicom 150 E Office Rel.1.0 Service Manual - 7.7 Least Cost Routing (LCR) 7.7.1 Types of Carriers Since individual carriers often provide specific connections and conditions at different tariffs (with different signalling methods, when applicable), the least cost routing feature can be used for automatically selecting the most economical connection or most economical carrier for each outgoing phone call.

  • Page 509

    Hicom 150 E Office Rel.1.0 Service Manual - 7.7 Least Cost Routing (LCR) Subject Dependency/Limitation C&W In the case of synchronisation during timeout, a pause of 2 to 12 seconds must be programmed. 7.7.1.3 Dial-In Control Server (DICS) Definition With this type of LCR, the system decides on the basis of the routing table whether the call is to be made via the DICS or the public network.

  • Page 510

    Hicom 150 E Office Rel.1.0 Service Manual - 7.7 Least Cost Routing (LCR) Subject OfficePro OfficeCom OfficePoint OfficeOne Feature available in HW requirements SW requirements As of Rel. 1.0 As of Rel. 1.0 As of Rel. 1.0 As of Rel. 1.0...

  • Page 511

    Hicom 150 E Office Rel.1.0 Service Manual - 7.7 Least Cost Routing (LCR) "PRI". Authorisation code: The authorisation code is divided into the carrier ID and customer ID. The carrier ID is entered as one entry in the authorisation code table and the customer ID is entered as another entry in the authorisation table.

  • Page 512

    Hicom 150 E Office Rel.1.0 Service Manual - 7.7 Least Cost Routing (LCR) Figure 7-1 LCR flow diagram Model-Specific Data Subject OfficePro OfficeCom OfficePoint OfficeOne Feature available in HW requirements SW requirements As of Rel. 1.0 As of Rel. 1.0 As of Rel. 1.0 As of Rel. 1.0 No.

  • Page 513

    Hicom 150 E Office Rel.1.0 Service Manual - 7.7 Least Cost Routing (LCR) Least cost routing If the type "primary carrier" is entered in the outdial rule, routing does not take place in the path tables. If rerouting is to be performed in the case of "busy" or faulty S lines, the type should be set to "Single-Stage".

  • Page 514

    Hicom 150 E Office Rel.1.0 Service Manual - 7.7 Least Cost Routing (LCR) Siemens Home First Page Previous Page Next Page Search Info Help © Siemens AG, München, 1998 Hicom 150 E Office Rel.1.0 Service Manual, 2, 1998-06-26 Siemens Part No.: P31003-M1530-X403-2-7620 Conversion Date: 1998-09-18 http://cmweb01.mch.pn.siemens.de/e_doku/en/h150/h15/30/sh/2/15_77.htm (8 of 8) [06/04/2000 13:10:56]...

  • Page 515

    Hicom 150 E Office Rel.1.0 Service Manual - 7.8 Features for internal traffic 7.8 Features for internal traffic 7.8.1 Internal Traffic Definition Internal traffic is the setting up of connections between one internal extension and another internal extension. If the system features Prime Line on, an internal call is set up on optiset E terminals using the `Extension' key.

  • Page 516

    Hicom 150 E Office Rel.1.0 Service Manual - 7.8 Features for internal traffic SW requirements As of Rel. 1.0 As of Rel. 1.0 As of Rel. 1.0 As of Rel. 1.0 Max. number of add-on devices per terminal Max. number of add-on devices per system Max.

  • Page 517

    Hicom 150 E Office Rel.1.0 Service Manual - 7.8 Features for internal traffic Performing Feature Check Check the feature for error-free functioning as follows: Step Action Configure DSS key. Press the DSS key. The programmed extension rings. 7.8.3 Names Definition Names can be assigned to each extension, to each extension group and to each route.

  • Page 518

    Hicom 150 E Office Rel.1.0 Service Manual - 7.8 Features for internal traffic Select relevant extension Enter name Configure group names *9531994 16-15-3 => Call Management Inc - Group Setup - Group Name Select relevant group Enter name Configure routes *9531994 10.

  • Page 519

    Hicom 150 E Office Rel.1.0 Service Manual - 7.8 Features for internal traffic The name appears in the display. 7.8.4 Automatic Callback When Free or Busy Definition It is possible to activate an automatic callback to a busy or free internal extension. When the callback destination terminates its call (when busy) or executes a call processing procedure (e.g.

  • Page 520

    Hicom 150 E Office Rel.1.0 Service Manual - 7.8 Features for internal traffic Opener: In this configuration, the door opener is set up via an a/b interface. In this case, the entrance telephone must be connected via an adapter box.

  • Page 521

    Hicom 150 E Office Rel.1.0 Service Manual - 7.8 Features for internal traffic 24-6 => Doorphone Setup - Door release,DTMF Select extension to be allowed to open the door. Programming Feature Via Hicom Assistant E Configure the feature via Hicom Assistant E as follows:...

  • Page 522

    Hicom 150 E Office Rel.1.0 Service Manual - 7.8 Features for internal traffic SW requirements As of Rel. 1.0 As of Rel. 1.0 As of Rel. 1.0 As of Rel. 1.0 Dependencies/Limitations Subject Dependency/Limitation Direct answer When the code *96 is selected, the microphone is automatically activated for each "voice call".

  • Page 523

    Hicom 150 E Office Rel.1.0 Service Manual - 7.8 Features for internal traffic member of a group. Model-Specific Data Subject OfficePro OfficeCom OfficePoint OfficeOne Feature available in HW requirements a/b ports a/b ports a/b ports a/b ports SW requirements As of Rel. 1.0 As of Rel. 1.0 As of Rel. 1.0 As of Rel. 1.0...

  • Page 524

    Hicom 150 E Office Rel.1.0 Service Manual - 7.8 Features for internal traffic Select procedure for paging radio paging equipment. Monitor execution of the paging operation. 7.8.7.2 Radio Paging Equipment via ESPA / Enhanced Radio Paging Equipment Definition Enhanced radio paging equipment also includes sharing in certain PABX functions. It offers the...

  • Page 525

    Hicom 150 E Office Rel.1.0 Service Manual - 7.8 Features for internal traffic 32-1 => Page - Radio paging port 32-2 => Page - Radio paging type Programming Feature Via Hicom Assistant E Configure the feature via Hicom Assistant E as follows:...

  • Page 526

    Hicom 150 E Office Rel.1.0 Service Manual - 7.8 Features for internal traffic case of OfficePro instead of the internal dial tone. Performing a recall In the case of terminals with display information about the message such as the sender`s name and number, text, date and time can be queried via a dialog menu and the sender of the message can then be recalled without having to enter the extension number.

  • Page 527

    Hicom 150 E Office Rel.1.0 Service Manual - 7.8 Features for internal traffic Special dial tone/ With Hicom OfficePro an announcement is issued instead of a special dial tone. announcement Configuration options The feature can be configured using: Hicom Assistant T / Hicom Assistant E...

  • Page 528

    Hicom 150 E Office Rel.1.0 Service Manual - 7.8 Features for internal traffic 7.8.9 Advisory Messages Definition Each optiset E station with a display can activate an advisory message configured in the system. When an extension that has activated an advisory message is called, the relevant advisory message appears on the caller`s display.

  • Page 529

    Hicom 150 E Office Rel.1.0 Service Manual - 7.8 Features for internal traffic Advisory messages can be modified via Hicom Assistant E as follows: Step Action Change advisory messages Options System Parameters Texts Answer texts Performing Feature Check Check the feature for error-free functioning as follows:...

  • Page 530

    Hicom 150 E Office Rel.1.0 Service Manual - 7.8 Features for internal traffic Configuration options The feature can be configured using: Hicom Assistant T / Hicom Assistant E Programming Feature Via Hicom Assistant T Configure the feature via Hicom Assistant T as follows:...

  • Page 531

    Hicom 150 E Office Rel.1.0 Service Manual - 7.8 Features for internal traffic HW requirements SW requirements As of Rel. 1.0 As of Rel. 1.0 As of Rel. 1.0 As of Rel. 1.0 Dependencies/Limitations Subject Dependency/Limitation Babyphone The handset on the babyphone terminal must remain off-hook after activation (exception: optiset E with microphone).

  • Page 532

    Hicom 150 E Office Rel.1.0 Service Manual - 7.9 Tenant Service 7.9 Tenant Service The tenant service feature is implemented by using existing features. This means that subsystems need not be explicitly configured. Allowed and denied connections between individual extensions and lines are controlled by means of traffic restriction groups.

  • Page 533

    7.9.1 Configuring a Tenant Service Definition The Hicom 150 E Office system permits the use of a tenant service. This means that Hicom 150 E Office can be used by a number of companies simultaneously. The functionality of all features remains unchanged for all users.

  • Page 534

    Hicom 150 E Office Rel.1.0 Service Manual - 7.9 Tenant Service Dependencies/Limitations Subject Dependency/Limitation CDRC Only one CDRC exists for all subsystems. Internal calls Internal calls can be made between extensions in "different" systems if permitted by the traffic restriction group.

  • Page 535

    Hicom 150 E Office Rel.1.0 Service Manual - 7.9 Tenant Service 11. Enter routes 17-12 => Call Management Out - Route Assignment 12. 17-13 => Call Management Out - Route Overflow Programming Feature Via Hicom Assistant E Configure the feature via Hicom Assistant E as follows:...

  • Page 536

    Hicom 150 E Office Rel.1.0 Service Manual - 7.9 Tenant Service 12. The circuits of customer A must be assigned a mutual TRG. 13. The circuits of customer B must be assigned a mutual TRG. 14. Line 1 and line 2 are laid in route 1.

  • Page 537

    7.11.1 Satellite PABX capability Definition Hicom 150 E Office systems can be connected to an existing PABX as a satellite PABX and be involved in its functions. Tie trunk traffic can be processed both via direct connections between the systems and via public lines or nailed connections.

  • Page 538

    Hicom 150 E Office Rel.1.0 Service Manual - 7.11 Networking Hicom Assistant T / Hicom Assistant E Programming Feature Via Hicom Assistant T Configure the feature via Hicom Assistant T as follows: Step Action Set line type *9531994 17-14 => Call Management Out - Route Type...

  • Page 539

    In private networks, extension numbers, trunk access codes and codes for features can be assigned in accordance with a numbering plan stipulated by the customer. Hicom 150 E Office supports closed and open numbering. When the extension numbers are unique throughout the network, each subscriber in the network can call another extension by dialling the relevant extension number.

  • Page 540

    7.11.3 Toll Restriction with CorNet N Definition Hicom 150 E Office supports satellite PABX traffic via CorNet N. In this regard, the system can be operated as an end node (system without main CO, only CorNet trunk group), transit node (system with at least 2 CorNet trunk groups, no CO) and a gateway (system with CO and CorNet trunk group).

  • Page 541

    In a networked environment, charges are recorded locally by each PABX. The call detail recording function of the Hicom 150 E Office system is not affected by networking. Charges for outgoing calls continue to be recorded as before insofar as they are transferred by the main PABX. In environments with satellite PABXs without their own CO, charges incurred by the main PABX are recorded centrally in the main PABX (centralised call detail recording).

  • Page 542

    Hicom 150 E Office Rel.1.0 Service Manual - 7.11 Networking Dependencies/Limitations Subject Dependency/Limitation Buffer box If a PABX in the network has local access to trunks, a local buffer box can be used for charges. Call via the remote In the case of an outgoing call conducted from an extension in a system...

  • Page 543

    An incoming call via CorNet N is treated like an internal call. Digit analysis can be configured in the network PABX in such a way that all extensions in Hicom 150 E Office can be contacted using the relevant prefix.

  • Page 544

    Hicom 150 E Office Rel.1.0 Service Manual - 7.11 Networking is first set up via a second B channel. If possible, the call itself is generated via path replacement (path replacement (path optimization) is activated after connection). If path replacement is not possible, the call remains on the second B channel.

  • Page 545

    Hicom 150 E Office Rel.1.0 Service Manual - 7.11 Networking HW requirements SW requirements As of Rel. 1.0 As of Rel. 1.0 Dependencies/Limitations Subject Dependency/Limitation Configuration options This feature does not have to be explicitly configured. Performing Feature Check Check the feature for error-free functioning as follows: Step Action 7.11.8 Camp-on...

  • Page 546

    Hicom 150 E Office Rel.1.0 Service Manual - 7.11 Networking Check the feature for error-free functioning as follows: Step Action Call a networked and busy extension. If internal camp-on is enabled in this extension, the extension will receive a camp-on signal.

  • Page 547

    7.11.11 Displaying Names / Numbers Definition Apart from the extension number, Hicom 150 E Office transmits the name of the calling extension over CorNet N connections. Likewise, a name - if one exists - is displayed instead of the extension number for incoming calls.

  • Page 548

    Hicom 150 E Office Rel.1.0 Service Manual - 7.11 Networking Station number The call number/name display can be activated/deactivated from each extension suppression with the station number suppression function. Configuration options The feature can be configured using: Hicom Assistant T / Hicom Assistant E...

  • Page 549

    Hicom 150 E Office Rel.1.0 Service Manual - 7.11 Networking Subject OfficePro OfficeCom OfficePoint OfficeOne Feature available in HW requirements SW requirements As of Rel. 1.0 As of Rel. 1.0 Dependencies/Limitations Subject Dependency/Limitation Configuration options The feature can be configured using:...

  • Page 550

    Hicom 150 E Office Rel.1.0 Service Manual - 7.11 Networking 7.11.13 Shuttle Definition In networked extensions the same conditions apply as described under `Shuttle`. Model-Specific Data Subject OfficePro OfficeCom OfficePoint OfficeOne Feature available in HW requirements SW requirements As of Rel. 1.0 As of Rel. 1.0...

  • Page 551

    Hicom 150 E Office Rel.1.0 Service Manual - 7.11 Networking Subject Dependency/Limitation Conference A conference can only be set up between voice terminals. Configuration options This feature does not have to be explicitly configured. Performing Feature Check Check the feature for error-free functioning as follows:...

  • Page 552

    Definition The extensions in networked PABX can program call forwarding to a central voice mail server. Received calls are signalled at Hicom 150 E Office extensions using the message waiting function. Central voice mail can be queried via DTMF. Model-Specific Data...

  • Page 553

    Hicom 150 E Office Rel.1.0 Service Manual - 7.11 Networking Feature available in HW requirements SW requirements As of Rel. 1.0 As of Rel. 1.0 Dependencies/Limitations Subject Dependency/Limitation Observe configuration guidelines! Configuration options This feature does not have to be explicitly configured.

  • Page 554

    EURO-ISDN provides users with various features that can be activated either permanently in the CO or by means of a procedure. The features do not have to be explicitly configured. The features relevant to Hicom 150 E Office that are available with the Euro-ISDN standard are listed below.

  • Page 555

    Hicom 150 E Office Rel.1.0 Service Manual - 7.13 Euro-ISDN features CO feature Extension feature Dependencies/Limitations Subject Dependency/Limitation The extensions in the PABX must at the very least be outward restricted and direct inward dialling must be permitted. 7.13.2 Multiple Subscriber Number MSN...

  • Page 556

    Hicom 150 E Office Rel.1.0 Service Manual - 7.13 Euro-ISDN features network. Model-Specific Data Subject OfficePro OfficeCom OfficePoint OfficeOne Feature available in HW requirements optiset E with display HW requirements module SW requirements As of Rel. 1.0 As of Rel. 1.0 As of Rel. 1.0 As of Rel. 1.0...

  • Page 557

    Hicom 150 E Office Rel.1.0 Service Manual - 7.13 Euro-ISDN features CLIR Suppressing station number display for each extension: *86 = activate #86 = deactivate An activated CLIR setting per station cannot be ignored. Configuration options The feature can be configured using:...

  • Page 558

    Hicom 150 E Office Rel.1.0 Service Manual - 7.13 Euro-ISDN features 7.13.5 Connected Line Identification Presentation (COLP) Definition This feature allows the calling extension to determine whether the connection has actually been switched to the relevant terminal or whether the call has been accepted by another terminal.

  • Page 559

    Hicom 150 E Office Rel.1.0 Service Manual - 7.13 Euro-ISDN features 7.13.7 Advice of Charge (AOC) Definition This feature makes call charge information available to the extension or PABX. The feature must be provided by the public network. Two types of transmission are available: AOC-D - Call charge information is transmitted during and at the end of the call.

  • Page 560

    Definition If an extension has activated forward by network, Hicom 150 E Office attempts to forward this call to the CO using this feature. In this case, when the call is received the CO is informed of the new call destination and the extension number of the forwarding extension.

  • Page 561

    Hicom 150 E Office Rel.1.0 Service Manual - 7.13 Euro-ISDN features Dependencies/Limitations Subject Dependency/Limitation Call detail information When a CD is performed, Hicom 150 E Office does not receive any call detail information for the deflected call. 7.13.10 Subaddressing (SUB) Definition Subaddressing allows the addressing capacity to be expanded regardless of the ISDN extension number or additional information to be transmitted to the terminal dialled.

  • Page 562

    Hicom 150 E Office Rel.1.0 Service Manual - 7.13 Euro-ISDN features CO feature Extension feature Dependencies/Limitations Subject Dependency/Limitation MCID Malicious call ID works with external calls and QSIG lines but not with CorNet-N. MCID Release of the lines is delayed.

  • Page 563

    Hicom 150 E Office Rel.1.0 Service Manual - 7.13 Euro-ISDN features Step Action 7.13.12 Completion of Calls to Busy Subscribers (CCBS) Definition It is possible to set automatic callback to an external, busy extension. When the extension becomes free, the CO attempts to set up a connection between the two extensions.

  • Page 564

    Hicom 150 E Office Rel.1.0 Service Manual - 7.13 Euro-ISDN features Dependencies/Limitations Subject Dependency/Limitation Possible at multi-device connections only. In the case of PABXs, the connection is placed on hold in the PABX. The information element is transmitted to the CO.

  • Page 565

    Hicom 150 E Office Rel.1.0 Service Manual - 7.13 Euro-ISDN features Feature available in HW requirements module SW requirements As of Rel. 1.0 As of Rel. 1.0 As of Rel. 1.0 As of Rel. 1.0 CO feature Extension feature Dependencies/Limitations...

  • Page 566

    Hicom 150 E Office Rel.1.0 Service Manual - 7.13 Euro-ISDN features 7.13.17 User-to-User Signalling (UUS1) Definition This feature allows messages to be exchanged between terminals during connection setup. The network transmits the message transparently; only the length is checked. Three UUS services are...

  • Page 567

    In general, carriers are contacted via an individual national (1-digit) and international (2-digit) prefix. If a Hicom 150 E Office system has access to several carriers (individual port or shared port), it is not possible to identify the carrier from which the call is originating in the case of incoming calls.

  • Page 568

    Hicom 150 E Office Rel.1.0 Service Manual - 7.13 Euro-ISDN features Missed called lists and Smartset can therefore also be implemented when using carriers for answering calls. The available prefixes are also used for the carriers. Model-Specific Data Subject OfficePro...

  • Page 569

    Hicom 150 E Office Rel.1.0 Service Manual - 7.13 Euro-ISDN features Performing Feature Check Check the feature for error-free functioning as follows: Step Action Conduct a call via ISDN Enter in the missed calls list Recall from the missed calls list...

  • Page 570

    Up to and including Release 2.1 of the Hicom 150 E system, the two systems communicated on the basis of the ACL-H2 protocol. With the introduction of the Hicom 150 E Office system, the CSTA Phase II protocol (Computer Supported Telecommunications Applications) standardised by ECMA was implemented.

  • Page 571

    Hicom 150 E Office Rel.1.0 Service Manual - 7.14 Host Link Interface (CSTA Interface) Max. number of monitor points per system Max. number of monitor points per device Dependencies/Limitations Subject Dependency/Limitation Plus Products The following Plus Products are supported: HiMed for Windows, Residenz,...

  • Page 572

    Hicom 150 E Office Rel.1.0 Service Manual - 7.14 Host Link Interface (CSTA Interface) The Plus Product starts up automatically at system startup or is started later by the user. The following additional information must be entered when starting the program for the first...

  • Page 573

    Hicom 150 E Office Rel.1.0 Service Manual - 8.36 Tenant services 8.36 Tenant services Requirement Two customers (customer A and customer B) should be able to seize the CO with "0". Both (customer A and customer B) should be able to call each other internally without going through a CO Customer A must not be able to seize customer B's trunk (incl.

  • Page 574

    Hicom 150 E Office Rel.1.0 Service Manual - 8.36 Tenant services A diagram is helpful in providing an overview of the situation at the customer's site, for example: Programming with Hicom Assistant T Step Entry Action Display *95 31994 Start system administration...

  • Page 575

    Hicom 150 E Office Rel.1.0 Service Manual - 8.36 Tenant services Scroll to ext 110 and assign it to TRG group Ext 110: 3 Ext 111 to 118 Scroll to ext 119 and assign it to TRG group Ext 119: 3...

  • Page 576

    Hicom 150 E Office Rel.1.0 Service Manual - 8.36 Tenant services Set TRG group 2 to TRG group 3 to "yes" Grp 2, to Grp 3: yes (external calls can be transferred from customer A to customer B) Set TRG group 2 to TRG group 4 to "yes"...

  • Page 577

    Hicom 150 E Office Rel.1.0 Service Manual - 8.36 Tenant services Delete intercept position "Day" Call No.: - F8 16-12 * F3 Delete intercept position "Night" Call No.: - F2 * F3 Enter extension 100 as the intercept position Sl/Le 0601: 100...

  • Page 578

    Hicom 150 E Office Rel.1.0 Service Manual - 8.2 Call detail recording using a call charge computer (GCM, Teledata) 8.2 Call detail recording using a call charge computer (GCM, Teledata) Settings in the system Programming with Hicom Assistant T Step...

  • Page 579

    Hicom 150 E Office Rel.1.0 Service Manual - 8.3 Displaying an incoming call as a company name 8.3 Displaying an incoming call as a company name Overview of call management Requirements http://cmweb01.mch.pn.siemens.de/e_doku/en/h150/h15/30/sh/2/15_83.htm (1 of 3) [06/04/2000 13:12:18]...

  • Page 580

    Hicom 150 E Office Rel.1.0 Service Manual - 8.3 Displaying an incoming call as a company name A free extension must be available in order for an extension name to be assigned (if possible, an extension should be selected that does not exist at the hardware level).

  • Page 581

    Hicom 150 E Office Rel.1.0 Service Manual - 8.3 Displaying an incoming call as a company name Confirm selection of extension 200 List 1, Mbr 2: 200 Return to: CM-Elements CM-Elements Initiate selection of "Extern. call, Day" Call No. 200: 30 Initiate selection of "Select Call No."...

  • Page 582

    Hicom 150 E Office Rel.1.0 Service Manual - 8.4 Busy signal for call waiting parties on the AC when S0 channels are still available 8.4 Busy signal for call waiting parties on the AC when S0 channels are still available Example Extension 100 is used as the attendant console.

  • Page 583

    Hicom 150 E Office Rel.1.0 Service Manual - 8.5 Configuring voice mail 8.5 Configuring voice mail Introduction You can configure analog extensions for voice mail connection (Memo for Hicom). Extensions with a mailbox can forward their calls to voice mail.

  • Page 584

    Hicom 150 E Office Rel.1.0 Service Manual - 8.5 Configuring voice mail F7 3 Return to Group Setup menu. Grp 31:- Select "Group Name" menu item, select group (# xx) Enter the group name Grp 31:Memo * Memo F8 F7...

  • Page 585

    Hicom 150 E Office Rel.1.0 Service Manual - 8.6 Configuring toll restriction per extension 8.6 Configuring toll restriction per extension Introduction For each extension, 15 levels of toll restriction are available: 0 = No toll restriction *) 1 = Only incoming calls are permitted. *) 2-7 = Only the digits entered in allowed lists 1 to 6 can be dialled.

  • Page 586

    Hicom 150 E Office Rel.1.0 Service Manual - 8.6 Configuring toll restriction per extension Enter extension number 112 Pos 2: 112 + * 112 F8 F7 Exit system administration Set time, Set date Programming with Hicom Assistant E Step Action Options ->...

  • Page 587

    Hicom 150 E Office Rel.1.0 Service Manual - 8.7 Configuring a fax machine 8.7 Configuring a fax machine Example Analog fax machine with extension "124". Incoming fax message display programmed on key on terminal "102" (optiset E Standard). Programming with Hicom Assistant T...

  • Page 588

    Hicom 150 E Office Rel.1.0 Service Manual - 8.7 Configuring a fax machine Exit key programming Set date, Set time Siemens Home First Page Previous Page Next Page Search Info Help © Siemens AG, München, 1998 Hicom 150 E Office Rel.1.0 Service Manual, 2, 1998-06-26 Siemens Part No.: P31003-M1530-X403-2-7620...

  • Page 589

    Hicom 150 E Office Rel.1.0 Service Manual - 8.8 Configuring an ISDN system interface 8.8 Configuring an ISDN system interface Introduction Enter the system extension number without prefix and without attendant code. DID is not possible without a system extension number! The system extension number must be entered for each route.

  • Page 590

    Hicom 150 E Office Rel.1.0 Service Manual - 8.9 Configuring an ISDN multi-device connection with MSN no. assignment 8.9 Configuring an ISDN multi-device connection with MSN no. assignment Introduction No route telephone number may be entered in the case of a multi-device connection.

  • Page 591

    Hicom 150 E Office Rel.1.0 Service Manual - 8.9 Configuring an ISDN multi-device connection with MSN no. assignment F8 F7 Exit system administration Set time, Set date Programming with Hicom Assistant E Step Action Options -> Set up station -> Station (DID)

  • Page 592

    Hicom 150 E Office Rel.1.0 Service Manual - 8.10 Configuring Call Management with group call and call forwarding - no answer 8.10 Configuring Call Management with group call and call forwarding - no answer Introduction Call Management allows you to configure group calls with call forwarding - no answer. In order for this to be possible, extensions must be assigned to the appropriate group.

  • Page 593

    Hicom 150 E Office Rel.1.0 Service Manual - 8.10 Configuring Call Management with group call and call forwarding - no answer Enter 4 rings for list 29: 4 F8-F7 Exit system administration Set time, Set date * = example only...

  • Page 594

    Hicom 150 E Office Rel.1.0 Service Manual - 8.11 Announcement before answering (on analog port) 8.11 Announcement before answering (on analog port) Introduction In many cases, an announcement before answering is configured in order to relieve an intercept extension. For this purpose, an announcement device is connected that is capable of answering an incoming call and forwarding it to a specific extension.

  • Page 595

    Hicom 150 E Office Rel.1.0 Service Manual - 8.11 Announcement before answering (on analog port) Select extension 224 Ext 224: Auto-start # 224 Enter answer m/c as the terminal Ext 224: Answer m/c type Enter answer m/c as the terminal...

  • Page 596

    Hicom 150 E Office Rel.1.0 Service Manual - 8.12 Assigning incoming MSI calls 8.12 Assigning incoming MSI calls Introduction You can assign any destination extension to an LS trunk for incoming LS calls during the day or night. Example Extension 205 is to be assigned as an MSI destination extension for line 17 during the day and group 450 is to be assigned during the night.

  • Page 597

    Hicom 150 E Office Rel.1.0 Service Manual - 8.13 Configuring fixed night service 8.13 Configuring fixed night service Introduction "Fixed night service" can be activated in accordance with the described procedure from the attendant console or from authorized extensions. Generally speaking, only calls for the intercept position are routed to a night destination.

  • Page 598

    Hicom 150 E Office Rel.1.0 Service Manual - 8.13 Configuring fixed night service Programming with Hicom Assistant E Step Action Options -> System Parameters -> Diversion / VPL Options -> Incoming Calls -> Ringing assignment per line Options -> Classes of service -> Station...

  • Page 599

    Hicom 150 E Office Rel.1.0 Service Manual - 8.14 Configuring an intercept extension per line 8.14 Configuring an intercept extension per line Introduction In the case of systems with different basic accesses, it may be necessary to configure a separate intercept position for each basic access.

  • Page 600

    Hicom 150 E Office Rel.1.0 Service Manual - 8.14 Configuring an intercept extension per line Step Action Options -> System Parameters -> Diversion / VPL Options -> Incoming Calls -> Ringing assignment per line Siemens Home First Page Previous Page...

  • Page 601

    Hicom 150 E Office Rel.1.0 Service Manual - 8.15 CorNet networking 8.15 CorNet networking Introduction CorNet networking can only be fully programmed via Assistant E (programming is restricted with Assistant T). As a result, this section only describes programming via Assistant E.

  • Page 602

    Hicom 150 E Office Rel.1.0 Service Manual - 8.15 CorNet networking Both systems have an ISDN trunk connection with the attendant code 0 (trunk group 1 with trunk group code 0) Both systems have a CorNet link to the remote system (trunk group 2 with trunk group code 80) Programming the master system via Assistant E Go to the Routes window in the Lines/networking menu and select Route 2.

  • Page 603

    Hicom 150 E Office Rel.1.0 Service Manual - 8.15 CorNet networking Make the the following entries in Route table 3 in the Route table window: (tab. for break out) Line 1: Route 2, Dial rule 3, Warning: NONE Make the the following entries in the Dialling rules table window: Line 1: Rule name: Trunk, Rule format: A, Procedure: C&W single-stage (if main network supplier is...

  • Page 604

    Hicom 150 E Office Rel.1.0 Service Manual - 8.15 CorNet networking 0 in the Diversion/VPL tab. Deactivate Automatic line seizure in the Flags/CMI tab. Switch to the Least cost routing window and activate Release LCR. Make the following entries in the Dial plan window:...

  • Page 605

    Hicom 150 E Office Rel.1.0 Service Manual - 8.15 CorNet networking Line 4: Dialled digit 3-XX reference route table 2 (plan for CorNet - extensions 300 - 399) Line 5: Dialled digit 4-XX reference route table 2 (plan for CorNet - extensions 400 - 499)

  • Page 606

    Networking with closed numbering without LCR Prerequisites for programming example Hicom 300 is the master system with main CO, Hicom 150 E Office is the slave system without a main CO. The Hicom 300 extension numbers are 1000 to 3000, the Hicom 150 E Office ones are 4000 to 5000.

  • Page 607

    Hicom 300 is the master system, Hicom 150 E Office is the slave system The Hicom 300 extension numbers are 1000 to 3000, the Hicom 150 E Office ones are 4000 to 5000. Trunk seizure in Hicom 300 is performed with trunk group code 0.

  • Page 608

    Hicom 150 E Office Rel.1.0 Service Manual - 8.15 CorNet networking Programming the slave system via Assistant E Go to Routes in the Lines/networking menu and select Route 1. Make the following settings: Enter the route name and set the 2nd trunk code to 0, the trunk group code remains set to 0.

  • Page 609

    Hicom 150 E Office Rel.1.0 Service Manual - 8.15 CorNet networking Scenario 6: LCR released, no 2nd trunk code, Route type: PABX: no toll restriction check performed in the original system but rather in the remote system. Scenario 7: LCR released, 2nd trunk code, Route type: Trunk: all digits are subject to toll restriction in the originating system.

  • Page 610

    Hicom 150 E Office Rel.1.0 Service Manual - 8.15 CorNet networking slave system taking into consideration the trunk code of the master system.) Network-wide toll restriction implemented via LCR restriction Note If toll restriction is performed via the LCR restriction, the system speed-dialling numbers are also subject to this toll restriction.

  • Page 611

    Hicom 150 E Office Rel.1.0 Service Manual - 8.15 CorNet networking Table 1, Line 1: Route: 1, Dial rule: 1, min. COS: 15 Table 2, Line 1: Route: 1, Dial rule: 1, min. COS: 6 Table 3, Line 1: Route: 1, Dial rule: 1, min. COS: 5 Table 4, Line 1: Route: 1, Dial rule: 1, min.

  • Page 612

    Hicom 150 E Office Rel.1.0 Service Manual - 8.15 CorNet networking Table 2, Line 1: Route: 1, Dial rule: 2 (local calls via Telekom, 24 hours a day since no schedule was entered) Table 3, Line 1: Route: 1, Dial rule: 3, Schedule: A (all other calls via Mobilcom)

  • Page 613

    Hicom 150 E Office Rel.1.0 Service Manual - 8.15 CorNet networking LCR". The following must also be configured. A dial plan 77-XXX referencing a new route table must be created. (77=unassigned call number in the system, XXX=3-digit speed-dialling number) Route 1 is entered in the route table with a reference to a new dial rule.

  • Page 614

    Hicom 150 E Office Rel.1.0 Service Manual - 8.16 Configuring the boss/secretary function 8.16 Configuring the boss/secretary function Introduction In a boss/secretary group, up to 4 extensions can be joined in a boss/secretary relationship. No more than 2 boss extensions and 2 secretary extensions are possible.

  • Page 615

    Hicom 150 E Office Rel.1.0 Service Manual - 8.16 Configuring the boss/secretary function Siemens Home First Page Previous Page Next Page Search Info Help © Siemens AG, München, 1998 Hicom 150 E Office Rel.1.0 Service Manual, 2, 1998-06-26 Siemens Part No.: P31003-M1530-X403-2-7620 Conversion Date: 1998-09-18 http://cmweb01.mch.pn.siemens.de/e_doku/en/h150/h15/30/sh/2/15_816.htm (2 of 2) [06/04/2000 13:13:02]...

  • Page 616

    Hicom 150 E Office Rel.1.0 Service Manual - 8.17 Boss/secretary systems (TOP) 8.17 Boss/secretary systems (TOP) Introduction In a Top system, calls for the boss are usually first signalled at the secretary telephone. The secretary has a direct line to the boss and vice versa. Calls for the boss can be signalled directly at the boss telephone at specified times.

  • Page 617

    Hicom 150 E Office Rel.1.0 Service Manual - 8.17 Boss/secretary systems (TOP) Incoming calls for the boss are only stored in the boss telephone's caller list; the secretary cannot access this caller list. All TOP members can check the status (call, busy, free) of the other TOP member on their display by pressing the appropriate keys.

  • Page 618

    Hicom 150 E Office Rel.1.0 Service Manual - 8.17 Boss/secretary systems (TOP) 4. Set up call destination lists: List Dest.1 Dest. Dest. Dest. Cycles Second. bell dest. Second. bell type Immediately Immediately Immediately 5. Set up internal/external call assignment: Call no.

  • Page 619

    Hicom 150 E Office Rel.1.0 Service Manual - 8.17 Boss/secretary systems (TOP) Caller list Caller list Release Release Configuring the Standard TOP variant: 1. Configure boss/secretary group 1 (see also Section 8.16): In Assistant E via "Incoming Calls - Boss/Sec. Group".

  • Page 620

    Hicom 150 E Office Rel.1.0 Service Manual - 8.17 Boss/secretary systems (TOP) Second boss telephone DSS 103 Secretary DSS 102 Caller list Caller list Release Release Secretary telephone: Designation Function Call transfer Hunt group On/Off Second boss telephone Call number103...

  • Page 621

    Hicom 150 E Office Rel.1.0 Service Manual - 8.18 Configuring an internal S0 bus with multiple extensions 8.18 Configuring an internal S0 bus with multiple extensions Introduction Each S bus can support up to 8 terminals or telephones. For this purpose, one or more system ports must be configured as a ISDN bus.

  • Page 622

    Hicom 150 E Office Rel.1.0 Service Manual - 8.18 Configuring an internal S0 bus with multiple extensions Conversion Date: 1998-09-18 http://cmweb01.mch.pn.siemens.de/e_doku/en/h150/h15/30/sh/2/15_818.htm (2 of 2) [06/04/2000 13:13:12]...

  • Page 623

    Hicom 150 E Office Rel.1.0 Service Manual - 8.19 Configuring call pickup groups 8.19 Configuring call pickup groups Introduction You can configure call pickup groups. On the basis of the procedure described, it is possible to answer a call from another extension located in the same call pickup group.

  • Page 624

    Hicom 150 E Office Rel.1.0 Service Manual - 8.19 Configuring call pickup groups Conversion Date: 1998-09-18 http://cmweb01.mch.pn.siemens.de/e_doku/en/h150/h15/30/sh/2/15_819.htm (2 of 2) [06/04/2000 13:13:16]...

  • Page 625

    Hicom 150 E Office Rel.1.0 Service Manual - 8.20 Configuring a second V24 interface 8.20 Configuring a second V24 interface Introduction The second V.24 interface is used for connecting Plus products. Example The second V.24 interface is to be configured for call detail recording central (CDRC) at a baud rate of 2400 bd.

  • Page 626

    Hicom 150 E Office Rel.1.0 Service Manual - 8.21 Configuring an entrance telephone and entrance telephone ring destination 8.21 Configuring an entrance telephone and entrance telephone ring destination Introduction You can connect up to four entrance telephones to the system.

  • Page 627

    Hicom 150 E Office Rel.1.0 Service Manual - 8.22 Configuring a door busy actuator 8.22 Configuring a door busy actuator Introduction You can control an external door busy display by means of an actuator. Example Actuator 1 is to be configured as a busy display for the entrance telephone.

  • Page 628

    Hicom 150 E Office Rel.1.0 Service Manual - 8.22 Configuring a door busy actuator © Siemens AG, München, 1998 Hicom 150 E Office Rel.1.0 Service Manual, 2, 1998-06-26 Siemens Part No.: P31003-M1530-X403-2-7620 Conversion Date: 1998-09-18 http://cmweb01.mch.pn.siemens.de/e_doku/en/h150/h15/30/sh/2/15_822.htm (2 of 2) [06/04/2000 13:13:25]...

  • Page 629

    Hicom 150 E Office Rel.1.0 Service Manual - 8.23 Programming a sensor as an alarm dialling device 8.23 Programming a sensor as an alarm dialling device Introduction If you close an external contact (sensor) a signal is applied to a defined destination.

  • Page 630

    Hicom 150 E Office Rel.1.0 Service Manual - 8.24 Configuring Least Cost Routing (DICS) 8.24 Configuring Least Cost Routing (DICS) Introduction An optiset E memory is required for programming the LCR with Assistant T. Example A DICS server is used.

  • Page 631

    Hicom 150 E Office Rel.1.0 Service Manual - 8.24 Configuring Least Cost Routing (DICS) Enter route for rerouting Tab 1, Line 2: 1 Dial route for digits that are not being Tab 2, Line 1: 0 routed Enter route Tab 2, Line 1: 1...

  • Page 632

    Hicom 150 E Office Rel.1.0 Service Manual - 8.24 Configuring Least Cost Routing (DICS) Enter dialling and authorisation Line 1: - information Enter number for the DICS server Line 1: C089722UM1M2A * C089722UM1M2A without route code, e.g. 089722 Confirm Next...

  • Page 633

    Hicom 150 E Office Rel.1.0 Service Manual - 8.25 Remote administration via ISDN 8.25 Remote administration via ISDN Introduction Remote administration via ISDN allows you to read out the CDB contents, modify them if applicable, and transfer them back to the system.

  • Page 634

    Hicom 150 E Office Rel.1.0 Service Manual - 8.25 Remote administration via ISDN F8-F7 Exit system administration Set time, Set date Programming with Hicom Assistant E Step Action File -> Transfer -> Callback connection Code for remote administration cannot be set with the tool!

  • Page 635

    Hicom 150 E Office Rel.1.0 Service Manual - 8.25 Remote administration via ISDN F8 F7 Exit User data menu. Example The DID number for remote administration is to be changed. The external DID number is to be configured. Step Entry...

  • Page 636

    Hicom 150 E Office Rel.1.0 Service Manual - 8.26 Remote administration via DTMF 8.26 Remote administration via DTMF Introduction Remote DTMF administration permits simple remote programming. Remote administration and maintenance is performed from the user interface for normal system administration. Entries are made exactly as though programming were via a system administration procedure executed directly on the customer system.

  • Page 637

    Hicom 150 E Office Rel.1.0 Service Manual - 8.26 Remote administration via DTMF F8-F7 Exit system administration Set time, Set date Programming with Hicom Assistant E Step Action Cannot be configured with the tool! Example The password for remote DTMF administration is to be changed. This password is freely configurable in Hicom 150 E Office.

  • Page 638

    Hicom 150 E Office Rel.1.0 Service Manual - 8.27 Configuring Hicom cordless 150 E 8.27 Configuring Hicom cordless 150 E Introduction Sixteen handsets are automatically released for use by inserting the SLMC8 board in Hicom 150 E OfficePro. The process for programming names, etc. is the same as for normal extensions.

  • Page 639

    Hicom 150 E Office Rel.1.0 Service Manual - 8.27 Configuring Hicom cordless 150 E Login procedure at the handset Step Entry Action Display <Set> + <1> + <On> Start the login procedure by FP 1 simultaneously pressing these keys; wait until the handset is synchronised <Handset>...

  • Page 640

    Hicom 150 E Office Rel.1.0 Service Manual - 8.28 Configuring TRG groups 8.28 Configuring TRG groups Introduction Traffic restriction groups (TRG groups) regulate which connections between extensions and trunks are allowed and which are not allowed. In the default configuration, all extensions and trunks are in TRG group 1.

  • Page 641

    Hicom 150 E Office Rel.1.0 Service Manual - 8.28 Configuring TRG groups Change the parameter to "yes" Grp 1, to Grp 2: yes Scroll to "Allowed traffic restriction" TRG group 1 Grp 1, to Grp 3: no with TRG group 3 Change the parameter to "yes"...

  • Page 642

    Hicom 150 E Office Rel.1.0 Service Manual - 8.29 Configuring hotline extensions 8.29 Configuring hotline extensions Introduction You can configure an extension so that when the handset is lifted, a connection is automatically set up to a predefined internal or external destination either immediately or after a delay.

  • Page 643

    Hicom 150 E Office Rel.1.0 Service Manual - 8.29 Configuring hotline extensions © Siemens AG, München, 1998 Hicom 150 E Office Rel.1.0 Service Manual, 2, 1998-06-26 Siemens Part No.: P31003-M1530-X403-2-7620 Conversion Date: 1998-09-18 http://cmweb01.mch.pn.siemens.de/e_doku/en/h150/h15/30/sh/2/15_829.htm (2 of 2) [06/04/2000 13:13:58]...

  • Page 644

    Hicom 150 E Office Rel.1.0 Service Manual - 8.30 Configuring relocate 8.30 Configuring relocate Introduction Relocate can be enabled for the entire system in the system settings. It is executed by means of codes for logging off and on. Example...

  • Page 645

    Hicom 150 E Office Rel.1.0 Service Manual - 8.31 UCD - Universal Call Distribution 8.31 UCD - Universal Call Distribution Introduction UCD can be configured for the entire system via the user interface (UI) or with Assistant E. Note All UCD parameters should be programmed before releasing UCD.

  • Page 646

    Hicom 150 E Office Rel.1.0 Service Manual - 8.31 UCD - Universal Call Distribution UCD groups are to be configured. UCD group 1 is the purchasing department and is to be assigned agents 100 and 101. UCD group 2 is the sales department and is to be assigned agents 110 and 111.

  • Page 647

    Hicom 150 E Office Rel.1.0 Service Manual - 8.31 UCD - Universal Call Distribution Scroll to the next announcement device Ann. device 2: - *0302 Assign slot 3/port 2 Ann. device 2: 0302 Scroll to the next announcement device Ann. device 3: - Assign slot 3/port 4 Ann.

  • Page 648

    Hicom 150 E Office Rel.1.0 Service Manual - 8.31 UCD - Universal Call Distribution Select 2nd UCD group and confirm Grp 2, Mbr 1: Device 1 Assign Announcement device 3 Grp 2, Mbr 1: Device 3 Assign Announcement device 4...

  • Page 649

    Hicom 150 E Office Rel.1.0 Service Manual - 8.31 UCD - Universal Call Distribution Change to Secondary cycle Grp 2: 3 Select 1st UCD group Grp 1: 3 Change default value Grp 1: 5 Change default value of 2nd UCD group...

  • Page 650

    Hicom 150 E Office Rel.1.0 Service Manual - 8.31 UCD - Universal Call Distribution You can set a wrap-up period for the entire system. This indicates that an agent needs more time to process the last call. In the default configuration, there is not automatic wrap-up periods for the system.

  • Page 651

    Hicom 150 E Office Rel.1.0 Service Manual - 8.31 UCD - Universal Call Distribution Siemens Home First Page Previous Page Next Page Search Info Help © Siemens AG, München, 1998 Hicom 150 E Office Rel.1.0 Service Manual, 2, 1998-06-26 Siemens Part No.: P31003-M1530-X403-2-7620 Conversion Date: 1998-09-18 http://cmweb01.mch.pn.siemens.de/e_doku/en/h150/h15/30/sh/2/15_831.htm (7 of 7) [06/04/2000 13:14:19]...

  • Page 652

    Hicom 150 E Office Rel.1.0 Service Manual - 8.32 Hicom 150 E Office - Hicom Agentline Office call distribution 8.32 Hicom 150 E Office - Hicom Agentline Office call distribution Introduction This section describes the configuration of the Hicom 150 E Office for combined UCD with...

  • Page 653

    Hicom 150 E Office Rel.1.0 Service Manual - 8.32 Hicom 150 E Office - Hicom Agentline Office call distribution Select agent 110 Agent 110: - #110 Assign UCD group 2 Agent 110: 2 Select the next ID Agent 111: -...

  • Page 654

    Hicom 150 E Office Rel.1.0 Service Manual - 8.32 Hicom 150 E Office - Hicom Agentline Office call distribution Select call destination list 3 List3, Mbr1: CALL Change call destination list 3 List3, Mbr1: Define UCD group 60 List3, Mbr1: UCD 60...

  • Page 655

    Hicom 150 E Office Rel.1.0 Service Manual - 8.32 Hicom 150 E Office - Hicom Agentline Office call distribution Reference call number to call destination list 2 Call No. 441: 2 Return to submenu CM-Elements Select external call allocation, Day Call No.

  • Page 656

    Hicom 150 E Office Rel.1.0 Service Manual - 8.32 Hicom 150 E Office - Hicom Agentline Office call distribution Siemens Home First Page Previous Page Next Page Search Info Help © Siemens AG, München, 1998 Hicom 150 E Office Rel.1.0 Service Manual, 2, 1998-06-26 Siemens Part No.: P31003-M1530-X403-2-7620...

  • Page 657

    Introduction With DISA (Direct Inward System Access), features such as direct services for the internal extension or associated services can be used via an external connection in Hicom 150 E Office. Example 1 DISA is configured via a digital line for extension 11.

  • Page 658

    Hicom 150 E Office Rel.1.0 Service Manual - 8.33 Configuring DISA Enter MSN no. for DISA, e.g. 79 Call No.: 79 * 79 Return to DISA Line 1: 0 Enter security mode Mode: After timeout Change security mode to #...

  • Page 659

    Hicom 150 E Office Rel.1.0 Service Manual - 8.34 Configuring an AC 8.34 Configuring an AC Introduction An extension or a group is to be configured as an attendant console (intercept position). Example Extension 12 should be configured as an attendant console. Extension 13 is the attendant console for permanent night service.

  • Page 660

    Hicom 150 E Office Rel.1.0 Service Manual - 8.34 Configuring an AC F8 33-1 Display number of queued calls Amount: 15 Change number of queued calls to 2 Amount: 2 Display speed transfer mode Mode: Denied Release speed transfer mode...

  • Page 661

    Hicom 150 E Office Rel.1.0 Service Manual - 8.35 Routes 8.35 Routes Introduction External lines can be combined to form routes in reference to the B channel. Example S0 connection for route 1 (S1/Le 401), 1*LS for route 2 (S1/Le 0501) for connecting up a D box.

  • Page 662

    Hicom 150 E Office Rel.1.0 Service Manual - 8.35 Routes Dial route Rte 2, Pos 1: 82 Enter route code Rte 2, Pos 1: 78 * 78 F8-F7 Exit system administration Set time, Set date Programming with Hicom Assistant E...

  • Page 663

    Hicom 150 E Office Rel.1.0 Service Manual - 8.37 COS changeover after timeout 8.37 COS changeover after timeout Introduction Least cost routing allows you to change trunk access on the basis of timers for each extension. Example All extensions should have unrestricted trunk access on route 1 on Monday between 00:00 and 16:00.

  • Page 664

    Hicom 150 E Office Rel.1.0 Service Manual - 8.37 COS changeover after timeout Route table 1 is assigned time period 1 Tab 1, Line 1: 1 F2 * 1 Route table 1 is assigned route 1 Tab 1, Line 2: 1...

  • Page 665

    Hicom 150 E Office Rel.1.0 Service Manual - 8.38 Analog tie traffic via TIEL boards 8.38 Analog tie traffic via TIEL boards Introduction Analog tie traffic is possible with the TIEL board. Example Two Hicom 150 E OfficePros are networked via the TIEL board.

  • Page 666

    Hicom 150 E Office Rel.1.0 Service Manual - 8.38 Analog tie traffic via TIEL boards Route TIEL port 1, Route 2, Name -> Tie Rte 2: Tie * Tie If applicable, assign route type PABX to TIEL port 1: Program TIEL port 1 on PABX...

  • Page 667

    Hicom 150 E Office Rel.1.0 Service Manual - 8.39 Mozart CD announcement device with start/stop contact at the TIEL board 8.39 Mozart CD announcement device with start/stop contact at the TIEL board Example Connecting the Mozart CD (approval number A107674D) as an announcement device with start/stop contact to TIEL.

  • Page 668

    Hicom 150 E Office Rel.1.0 Service Manual - 8.39 Mozart CD announcement device with start/stop contact at the TIEL board Figure 8-1 Connection of Mozart CD to TIEL Siemens Home First Page Previous Page Next Page Search Info Help © Siemens AG, München, 1998 Hicom 150 E Office Rel.1.0 Service Manual, 2, 1998-06-26...

  • Page 669

    Hicom 150 E Office Rel.1.0 Service Manual - 8.40 Mozart CD/Genius announcement device at the SLA board 8.40 Mozart CD/Genius announcement device at the SLA board Introduction Two relays must be incorporated when connecting the Mozart CD/Genius announcement device. Relay 1 is used as a control input for the announcement device, and Relay 2 switches the permanent 600-ohm loop at the device.

  • Page 670

    Hicom 150 E Office Rel.1.0 Service Manual - 8.40 Mozart CD/Genius announcement device at the SLA board Operation as announcement Announcement type: announcement Relay 1: type: announcement - time: 5 x 100 ms - extension: a/b call number Relay 2: type: after timeout - time: n x 100 ms - extension: a/b call number...

  • Page 671

    Hicom 150 E Office Rel.1.0 Service Manual - 8.41 Connecting MUSIPHONE multimax S to the TIEL board 8.41 Connecting MUSIPHONE multimax S to the TIEL board Field of application Announcement for each channel connected to the TIEL board Music/text in the queue...

  • Page 672

    Hicom 150 E Office Rel.1.0 Service Manual - 8.41 Connecting MUSIPHONE multimax S to the TIEL board a-wire b-wire for TIEL only Control input for TIEL only Start input (minus) for TIEL only Start input (plus) for TIEL only Control input Start input The start of the announcement is triggered by a floating contact (PINs 4 and 5).

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