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User Manual

Hicom 150 E
Assistant TC for Hicom 150 E Office
System Administration
optiset E standard
optiset E advance plus/comfort
optiset E advance conference/conference
optiset E memory
G281-0659-00

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   Summary of Contents for Siemens Hicom 150 E

  • Page 1: User Manual

    User Manual Hicom 150 E Assistant TC for Hicom 150 E Office System Administration optiset E standard optiset E advance plus/comfort optiset E advance conference/conference optiset E memory G281-0659-00...

  • Page 2

    All codes and station numbers (internal sta- tion numbers) specified in this user manual are standard entries that do not necessarily agree with those on your Hicom 150 E. Ask your service technician for the codes and numbers applicable to your...

  • Page 3: Table Of Contents

    Purpose ......................7 Target Group ....................7 Prerequisite ...................... 7 System Overview ....................8 Hicom 150 E OfficeStart/OfficeOne (Not for U.S.) ........... 8 Hicom 150 E OfficePoint .................. 8 Hicom 150 E OfficeCom .................. 9 Hicom 150 E OfficePro ..................9 Available System Telephones ................

  • Page 4

    Contents Date ........................30 Call Detail Recording CDR (If Configured and Authorized) ......31 CDR Station (Not for U.S.) ................... 31 CDR Trunk (Not for U.S.) ..................32 Call Charge Factor (Not for U.S.) ................33 ISDN Unit (Not for U.S.) ..................34 Currency Designation (optiset E memory Only, Not for U.S.) .......

  • Page 5: Hicom 150 E Office

    E advance plus/comfort, optiset E advance conference/conference, and optiset E memory. Texts can be entered on the optiset E memory model. Your Hicom 150 E Office system can also be ad- ministered via a PC (= system administration via Assistant C).

  • Page 6

    Hicom 150 E Office Because of the menu-driven user prompts, it is not necessary to provide a complete description of the detailed operating procedures for system adminis- tration. Therefore, this manual contains only an ex- planation of the main menus and submenus and how they can be activated.

  • Page 7: Before You Start

    Hicom 150 E Office Before you Start ... Purpose You can perform the available system administra- tion functions for your Hicom 150 E Office from a system telephone with the appropriate class of service using the menu-driven user prompting. Target Group...

  • Page 8: System Overview

    Hicom 150 E Office System Overview For some settings on your Hicom 150 E Office sys- tem it is necessary to know which model you have. If you are not sure which variant you have, simply compare your installation with the illustrations be- low.

  • Page 9: Hicom 150 E Officecom

    Hicom 150 E Office Hicom 150 E OfficeCom Maximum configuration: Maximum ninety-two telephones overall Maximum forty-eight system telephones Maximum sixty-eight tone/pulse dialing telephones Maximum thirty network accesses overall Maximum thirty digital network accesses Maximum thirty analog network accesses Hicom 150 E OfficePro...

  • Page 10: Available System Telephones

    Hicom 150 E Office Available System Telephones The following system telephones can be connect- ed to your Hicom 150 E Office system: optiset E entry optiset E basic...

  • Page 11: Optiset E Standard, Optiset E Advance Plus/comfort, And Optiset E Advance Conference/conference

    Hicom 150 E Office optiset E standard, optiset E advance plus/comfort, and optiset E advance conference/conference The optiset E advance plus/comfort has two adapt- er ports. The optiset E advance plus/conference provides optimal speakerphone quality. optiset E memory...

  • Page 12: Symbols

    Hicom 150 E Office Symbols The following symbols are used for describing the operating procedures: Operating step one Operating step two, etc. Press the “OK” dialog key to confirm selection of the displayed or marked function or menu line. Press the “next” or “previous” dialog key to call up a function or to mark a menu line with the cursor I.

  • Page 13

    Hicom 150 E Office Enter characters. Digits on the keypad, letters and special characters on the alphanumeric keyboard (optiset E memory only). Attention/important note. Additional information. Æ 16) Reference to further information.

  • Page 14: Control Panel For System Administration

    Hicom 150 E Office Control Panel for System Administration After system administration has been started, the keys of the optiset E memory have the following meanings, which differ from the usual telephone functions: Scroll (back and forth within a function, for...

  • Page 15: Entering Letters And Special Characters On The Optiset E Memory

    Hicom 150 E Office Entering Letters and Special Characters on the optiset E memory You can enter the characters printed on or above the keys via the alphanumeric keyboard. “ – ß ← ↵ ← → ↑ ↓ CARD EDIT...

  • Page 16: Notes On User Prompting Via The Display: Basics

    Hicom 150 E Office Notes on User Prompting via the Display: Basics The example below is provided to demonstrate user prompting via the eight-line display of the optiset E memory. Prerequisite: System administration and been Æ started ( 20). User Options Menus and available functions appear on the display.

  • Page 17

    Hicom 150 E Office The required function and menus for continuing 15 US:Station name operation appear on the display. UK:Extension Name Stn: 11 When “>” appears to the right of the last line of ------------------------------------------- Next the display, further functions are available. You can Change view these functions by pressing the “next”...

  • Page 18: Cleaning The Telephone

    Never insert objects into the openings in the equipment. Use only optiset E local power supplies with the power rating specified. Use only the accessories recommended by Siemens. Siemens accepts no liability for consequential loss, such as charges for connections which have been set up inadvertently.

  • Page 19

    Hicom 150 E Office System telephones – are not intended or approved for opera- tion in connection with main stations. – must not be operated in the immediate vicinity of radio equipment. – must not be installed on sensitive sur- faces.

  • Page 20: System Administration

    System Administration System Administration Before you begin, you must start system adminis- tration. Once system administration has been started, the main menus and functions are shown on the display and can be modified. For details on the individual functions contained in the main menus, please refer to the main menu/submenu Æ...

  • Page 21

    System Administration Confirm user name. Enter password. If you are starting system administration for the first time, do not enter a password. Just press to accept the “Identifi- cation:” prompt. You should enter a pass- word only if the service technician has al- ready set one up for you.

  • Page 22: Exiting System Administration

    System Administration You can also carry out the system adminis- tration functions during a call. Once you have started system administration, no fur- ther access to system administration is possible. Exiting System Administration You can exit system administration at any time; any unconfirmed entries or changes are discarded.

  • Page 23

    System Administration Main Menu Submenu See Page Æ 11 System speed dial 1 Speed dial number Æ 2 Speed dial name Æ 12 Time Æ 13 Date Æ 14 CDR 1 CDR per station Æ (does not appear if another user 2 CDR per trunk Æ...

  • Page 24: System Speed Dialing

    System Speed Dialing System Speed Dialing Defining Speed Dialing Numbers To simplify dialing, you can store the station num- bers (of up to thirty-one digits each) frequently used by all users as three-digit system speed dial- ing numbers. These system speed dialing numbers can be used from all telephones.

  • Page 25

    System Speed Dialing Check the display. Select “11 System speed dial“ and confirm your selection or enter the prompted code. On optiset E memory only: Check the display. Confirm “1 Speed dial number“ or enter the prompted code. optiset E memory: Enter code.

  • Page 26

    System Speed Dialing Enter the complete external station number with the external code, such as 0 or 9, or a trunk access code, such as 801 (up to 31 digits). You can use the Number redial key to program a dial pause between two digits.

  • Page 27: Defining Names For Speed Dialing Numbers (optiset E Memory Only)

    System Speed Dialing Defining Names for Speed Dialing Numbers (optiset E memory only) You can assign a name to each defined speed dial- ing number. This name is then displayed in certain situations; for example, when the speed dialing number is dialed, or in the case of an incoming call, when a caller is stored as a system speed dialing number with a name.

  • Page 28

    System Speed Dialing Enter or change the name. Check the display. Select “ Change“ and con- firm your selection. Press the key. Enter the name via the alphanumeric keyboard (up to sixteen characters). Correction: Delete the last character entered. Confirm the name.

  • Page 29: Time

    Time Time The time is stored automatically after an outgoing external call has been set up, provided that the ISDN makes this information available. If this is not the case or if your system is not con- nected to ISDN trunks, you can enter or modify the time yourself.

  • Page 30: Date

    Date Date The date is stored automatically after an outgoing external call has been set up, provided that the ISDN makes this information available. If this is not the case or if your system is not con- nected to ISDN trunks, you can enter or modify the date yourself.

  • Page 31: Call Detail Recording Cdr (if Configured And Authorized)

    Call Detail Recording CDR (If Configured and Authorized) Call Detail Recording CDR (If Configured and Authorized) CDR Station (Not for U.S.) You can display any call charges incurred as mone- tary amounts for each telephone; you can also can- cel this display. If a printer is connected via the V.24 (RS-232) inter- face, you can also obtain a printout of the call charges.

  • Page 32: Cdr Trunk (not For U.s.)

    Call Detail Recording CDR (If Configured and Authorized) CDR Trunk (Not for U.S.) You can display any call charges incurred as mone- tary amounts for each trunk to the carrier; you can also cancel this display. If a printer is connected via the V.24 (RS-232) inter- face, you can also obtain a printout of the call charges.

  • Page 33: Call Charge Factor (not For U.s.)

    Call Detail Recording CDR (If Configured and Authorized) Call Charge Factor (Not for U.S.) If necessary, you can specify a factor for the dis- play of call charges as monetary amounts. The call charge pulses are then multiplied by this factor (price per call charge pulse).

  • Page 34: Isdn Unit (not For U.s.)

    ISDN Unit (Not for U.S.) Depending on the configuration, it may be neces- sary to adapt the ISDN unit of the Hicom 150 E Of- fice system to an ISDN trunk to display the call charges as a monetary amount. The ISDN unit pro- vided by the network depends on the carrier.

  • Page 35: Currency Designation (optiset E Memory Only, Not For U.s.)

    Call Detail Recording CDR (If Configured and Authorized) Currency Designation (optiset E memory Only, Not for U.S.) You can enter a currency designation (a text of up to three characters) for displaying the call charges as a monetary amount. Prerequisite: Æ...

  • Page 36: Call Log

    Call Detail Recording CDR (If Configured and Authorized) Call Log If a printer is connected via the V.24 (RS-232) inter- face, all incoming external ISDN calls are logged. You can also prevent output on the printer. Prerequisite: Æ System administration has been started ( 20).

  • Page 37: Cdra Pay Phone (not For U.s.)

    Call Detail Recording CDR (If Configured and Authorized) CDRA Pay Phone (Not for U.S.) When a user terminates a chargeable call (for ex- ample, from a pay phone), the call charges can be displayed on a different telephone. Prerequisite: Æ System administration has been started ( 20).

  • Page 38

    Call Detail Recording CDR (If Configured and Authorized) Check the display. Select “ Change“ and con- firm your selection. Press the key. Enter the two- or three-digit station number of the telephone whose charges you want to display. Enter a station directly. Confirm your entry.

  • Page 39: Station Names (optiset E Memory Only)

    Station Names (optiset E memory Only) Station Names (optiset E memory Only) You can enter or change names for all telephones. Depending on the situation, these names then ap- pear on the display; for example “US:Call from: UK:From: (station number or name).“ You can also assign names to the S interfaces used as sub- scriber lines.

  • Page 40

    Station Names (optiset E memory Only) Check the display. Select “ Change“ and con- firm your selection. Press the key. Enter the name via the alphanumeric keyboard (up to sixteen characters). Correction: Delete the last character entered. Confirm the name.

  • Page 41: Text Messages (optiset E Memory Only)

    Text Messages (optiset E memory Only) Text Messages (optiset E memory Only) Predefined text messages can be sent from all telephones to all system telephones. You can mod- ify these predefined text messages to suit the re- quirements of your organization (using up to twen- ty-four characters).

  • Page 42

    Text Messages (optiset E memory Only) Select the number of the desired text message. Scroll to the desired text message number. Press the # key and enter the text message num- ber directly. Confirm your entry. Check the display. Select “ Change“...

  • Page 43: Advisory Messages (optiset E Memory Only)

    Advisory Messages (optiset E memory Only) Advisory Messages (optiset E memory Only) Predefined advisory messages can be left on sys- tem telephones that have a display. When a call is placed, the message appears on the caller’s dis- play. You can modify the predefined advisory mes- sages to suit the requirements of your organization (using up to twenty-four characters).

  • Page 44

    Advisory Messages (optiset E memory Only) Select the number of the desired advisory mes- sage. Scroll to the desired advisory message number. Press the # key and enter the advisory message number directly. Confirm your entry. Check the display. Select “ Change“...

  • Page 45: Selecting A Language

    Selecting a Language Selecting a Language You can assign a specific menu language to each telephone; for example: German US English French Spanish English Prerequisite: Æ System administration has been started ( 20). Check the display. Select “ 18 Select language“ and confirm your selection or enter the prompted code.

  • Page 46

    Selecting a Language Check the display. Select “ Change“ and con- firm your selection. Press the “ “ key. Enter code (such as 11 = German, 12 = US En- glish, 13 = French, 14 = Spanish, 15 = English). Select the desired language and confirm your se- lection.

  • Page 47: Group Names (optiset E Memory Only)

    Group Names (optiset E memory Only) Group Names (optiset E memory Only) You can configure up to twenty groups (group call/ hunt group call) of eight members each (Offi- ceOne/Point), or as many as 150 groups (group call/hunt group call) of twenty members each (Of- ficeCom/Pro).

  • Page 48

    Group Names (optiset E memory Only) Check the display. Select “ Change“ and con- firm your selection. Press the key. Enter the name via the alphanumeric keyboard (up to twelve characters). Correction: Delete the last character entered. Confirm the name.

  • Page 49: Account Code

    Account Code Account Code Telephone users can assign call charges to specific activities or projects by entering an account code before, or even during, a chargeable call. The freely definable account code is assigned to all subsequent segments of the current call for call detail recording.

  • Page 50: Defining Account Codes

    Account Code Defining Account Codes You can define up to 1000 account codes of up to eleven digits each in a list for telephone users. Prerequisite: Æ System administration has been started ( 20). Check the display. Select “ 20 Account code“ and confirm your selection or enter the prompted code.

  • Page 51: Defining Verification Modes

    Account Code Defining Verification Modes You can define three verification modes for the ac- count codes provided: Non-verified; Verified against the list; Verified against the code length. In this way it is possible, for example, to avoid en- tering invalid account codes; only valid account codes from the list are accepted.

  • Page 52: Defining The Entry Mode

    Account Code From software version 2.2: If you specified Code entries or Code length as verification procedure, the user must no longer enter # to confirm entry of the account code. Defining the Entry Mode You can define one of two criteria for account code entry for each trunk group.

  • Page 53

    Account Code Prerequisite: Æ System administration has been started ( 20). Check the display. Select “ 20 Account code“ and confirm your selection or enter the prompted code. Check the display. Select “3 Trunk group mode“ and confirm your selection or enter the prompted code.

  • Page 54: Defining The Code Length

    Account Code Defining the Code Length If you have defined code length as the verification Æ mode ( 51), you must now define the number of characters to be verified (up to eleven characters). Prerequisite: Æ System administration has been started ( 20).

  • Page 55: Hotline

    Hotline Hotline Hotline - Immediate You can configure any internal telephone so that a connection to an internal or external destination that you define is automatically set up immediate- ly after the user lifts the handset. Hotline after Timeout You can configure any internal telephone so that automatic connection setup is not carried out until after a certain time has elapsed after the user lifted the handset.

  • Page 56: Configuring A Hotline Destination

    Hotline Configuring a Hotline Destination You can configure one shared destination for OfficeOne/Point. You can configure six destinations for Office- Com/Pro. One of the six destinations can be assigned to each telephone (Hotline assignm. Æ 59). Prerequisite: Æ System administration has been started ( 20).

  • Page 57

    Hotline Enter or modify destination station. Check the display. Select “ Change“ and con- firm your selection. Press the key. Enter the two- or three-digit station number for the telephone that you want to make the hotline des- tination. Enter a station directly. Confirm your entry.

  • Page 58: Configuring Hotline Stations (telephones)

    Hotline Configuring Hotline Stations (Telephones) You can define a hotline mode for each telephone: Off (hotline deactivated), Hotline (hotline activated immediately), or Hotline after a timeout. With Office Com/Pro, you must also assign a hot- line destination from 1 to 6 for each telephone. Prerequisite: Æ...

  • Page 59

    Hotline Select the two- or three-digit station number of the desired telephone. Scroll to the desired station. Press the # key and enter the station directly. Confirm your entry. Enter or modify hotline mode or hotline assign- ment. Check the display. Select “ Change“...

  • Page 60: Configuring A Hotline Time (with Hotline After Timeout Only)

    Hotline Configuring a Hotline Time (with Hotline after Timeout Only) Prerequisite: Æ System administration has been started ( 20). Check the display. Select “ 21 Hotline“ and con- firm your selection or enter the prompted code. Check the display. Select “ 3 Hotline timeout“ and confirm your selection or enter the prompted code.

  • Page 61: Changing The Remote Administration Password

    Changing the Remote Administration Password Changing the Remote Administration Password Your system can be configured and administered from a remote location. To do this, you must exe- cute a number of operating procedures when prompted to do so by the service technician. Among other things, you must enter a six-charac- ter code (password);...

  • Page 62: Changing The Cmi Logon Code (not For U.s.)

    Changing the CMI Logon Code (Not for U.S.) Changing the CMI Logon Code (Not for U.S.) Before you can log on to a CMI (cordless multicell integration telephone), you must enter a code (de- fault code = 19 97 07 07) to place your system in log on mode.

  • Page 63: Changing The System Administration Password

    Changing the System Administration Password Changing the System Administration Password If you entered a password when you started sys- Æ tem administration ( 20), you can change it here. Please make a note of the new password because not even the service technician can determine the password later on.

  • Page 64: Index

    Index Index account code date defining ........50 entering/changing ......30 defining code length ....54 default codes ........2 defining entry mode ....52 dialog key defining verification modes ..51 “next” ........12, 14 forced entry ......... 52 “OK”...

  • Page 65

    Index keypad ..........14 scrolling within function ....14 speed dialing system ......... 24 language selection ......45 speed dialing names ......27 speed dialing numbers ..... 25 system ......... 24 menus station names ........39 activating ........16 submenu .......... 22 symbols in user manual ....

  • Page 66

    US FCC rules The Siemens optiset E phones for Hicom 150 E system are hearing-aid compatible and comply with the applicable FCC Rules, Part 68 and Industry Canada CS-03 Standard. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.

  • Page 67

    Siemens Information and Communication Networks, Inc. 4900 Old Ironsides Drive P.O. Box 58075 Santa Clara, CA 95052-8075 Siemens reserves the right to change specifications without notice. © Copyright Siemens Information and Communication Networks, Inc. 2000. All rights reserved. Printed in the U.S.A. G281-0659-00...

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