Stop/Restart Remote Support - Fujitsu ETERNUS DX60 S3 User Manual

Chapter 1 System Management
1.13 Remote Support Management (REMCS)
1.13.6

Stop/Restart Remote Support

This function temporarily stops the Remote Support function and starts again.
This function is used when the ETERNUS DX is stopped for a prolonged period such as for relocation.
This function switches the support status from "Operating" to "Stopped" or from "Stopped" to "Operating". In
"Stopped", all the Remote Support functions, such as automatic notification of the ETERNUS DX errors to the
REMCS center, are stopped.
• REMCS cannot be used when the AIS Connect function is being used. Disable the AIS Connect function,
and then restart the remote support (REMCS). Refer to
206) for details.
• If the settings in
function cannot be used.
• This function is not available when the ETERNUS DX is in "Maintenance Mode". The "Maintenance Mode"
indicates that "Maintenance in Progress" is displayed as the Remote Support status.
• The event of temporary stopping or restarting of the Remote Support function is transferred from the
ETERNUS DX to the REMCS center.
■
Stopping Remote Support
This function temporarily stops the Remote Support. The Remote Support can be stopped only when it is
"Operating". The procedure to stop Remote Support is as follows:
Procedure
1
Click [Stop/Restart Remote Support] in [Action].
 The current Remote Support status is displayed.
2
Click the [Stop] button.
 A confirmation screen appears.
"1.13.2 Setup Remote Support" (page 193)
204
ETERNUS Web GUI User's Guide (Settings)
Copyright 2015 FUJITSU LIMITED
"1.14.1 Setup AIS Connect Environment" (page
has not been completed in advance, this
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