Chapter 1 System Management
1.13 Remote Support Management (REMCS)
●
Information filled by Field Engineers
•
Installation Date
•
Field Engineer E-Mail Address
•
Customer Code
If the [Set] button is clicked under the following conditions, an error screen appears. Check the
parameter settings.
•
The required items are not specified
•
Wrong values are entered
3
Click the [Set] button.
A confirmation screen appears.
4
Click the [OK] button.
The customer information is updated.
5
Click the [Done] button to return to the screen when starting this function in
1.13.4
Update Communication Environment Information
This function updates the customer information that is registered for the REMCS center.
•
If the settings in
function cannot be used.
•
Use the IPv4 addresses for the IP addresses of the proxy server, the SMTP server, the POP server, and the
HTTP server. IPv6 addresses cannot be used.
The Remote Support setting information file (customer information file) created by using REMCS
Environment Setup Assist Tool (REMCS ESAT) can be imported to the ETERNUS DX, to simplify the input
operation required to be set for each storage system.
For details on the parameters for this function, refer to
Information" (page
"1.13.2 Setup Remote Support" (page 193)
768).
198
ETERNUS Web GUI User's Guide (Settings)
Copyright 2015 FUJITSU LIMITED
has not been completed in advance, this
"A.1.12.3 Update Communication Environment
Step
1.
End of procedure
P2X0-1270-13ENZ0