Remote Support Management - Fujitsu ETERNUS DX60 S3 User Manual

Appendix A Parameter List
A.1 System Management
A.1.12

Remote Support Management

A.1.12.1 Setup Remote Support
For details about this function, refer to
For the factory default settings for this function, refer to
●
Information File
• Customer Information File
Description
Input condition/
Display contents
• Communication Environment Information File
Description
Input condition/
Display contents
When importing Remote Support settings to the ETERNUS DX all at once, click the [Browse...] button to specify the
location where the settings file has been stored, and click the [Import] button.
●
Customer Information
For setting items, refer to
●
Communication Environment Information
For setting items, refer to
"1.13.2 Setup Remote Support" (page
Import the "Customer Information File", which was created using the REMCS
Environment Setup Assist Tool (REMCS ESAT), to the ETERNUS DX.
Click the [Browse...] button to specify the "Customer Information File", or directly input
the path to the "Customer Information File".
•
Click the [Browse...] button to specify the "Customer Information File"
•
Directly input the path to the "Customer Information File"
Import the "Communication Environment Information File", which was created using the
REMCS ESAT, to the ETERNUS DX.
Click the [Browse...] button to specify the "Communication Environment Information
File", or directly input the path to the "Communication Environment Information File".
•
Click the [Browse...] button to specify the "Communication Environment Information
File"
•
Directly input the path to the "Communication Environment Information File"
Step 2 in "1.13.3 Update Customer Information" (page
Step 2 in "1.13.4 Update Communication Environment Information" (page
761
ETERNUS Web GUI User's Guide (Settings)
Copyright 2015 FUJITSU LIMITED
193).
"Appendix B Setup Remote Support" (page
196).
984).
198).
P2X0-1270-13ENZ0