Chapter 1 System Management
1.14 Remote Support Management (AIS Connect)
The main setting items are as follows.
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AIS Connect Environment Setting
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AIS Connect
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Country of Installation (Country Code : Country Name)
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Use LAN Port
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SSL Server Certification
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Automatic Log Transmission
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Proxy Server
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Port No.
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Connection Type
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User Name
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Change Password
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Password
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Confirm Password
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If an error screen appears under the following conditions (when "Enable" is selected for the AIS
Connect function and a proxy server is specified), check the parameter settings:
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When "Enable" is selected for "AIS Connect" and "Country of Installation (Country Code : Country
Name)" is not specified, an error screen appears. If this occurs, check the parameter settings.
4
Click the [Set] button.
A confirmation screen appears.
5
Click the [OK] button.
AIS Connect setting starts.
The specified "Proxy Server" does not satisfy the input conditions
The same IP address is specified for "Proxy Server" and the MNT port or the RMT port
The IP address for "Proxy Server" and the network address for the MNT port or the RMT port are
the same
The IP address for "Proxy Server" and the broadcast address for the MNT port or the RMT port
are the same
The same IP address is specified for "Proxy Server" and "AIS Connect Server"
Either of the "Proxy Server" or the "Port No." has been specified
"Port No." does not satisfy the input conditions
"User Name" is not entered
"User Name" does not satisfy the input conditions
"Password" is not entered (only when "Change Password" checkbox is selected)
"Password" does not satisfy the input conditions (only when "Change Password" checkbox is
selected)
"Confirm Password" is not entered (only when "Change Password" checkbox is selected)
"Confirm Password" does not satisfy the input conditions (only when "Change Password"
checkbox is selected)
"Password" does not match "Confirm Password" (only when "Change Password" checkbox is
selected)
ETERNUS Web GUI User's Guide (Settings)
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