Preface Fujitsu would like to thank you for purchasing our FUJITSU Storage ETERNUS DX200F All Flash Array (herein- after referred to as ETERNUS DX200F or ETERNUS DX). The ETERNUS DX is designed to be connected to Fujitsu servers (Fujitsu M10, PRIMEQUEST, or PRIMERGY) or non-Fujitsu servers.
Page 4
2008 R2 HPC Edition ® ® Windows Server 2012 Microsoft Windows Server 2012 Datacenter ® ® Microsoft Windows Server 2012 Standard ® ® Microsoft Windows Server 2012 Essentials FUJITSU Storage ETERNUS DX200F All Flash Array Operation Guide (Basic) Copyright 2014 FUJITSU LIMITED P3AM-8472-01ENZ0...
Page 5
This indicates supplementary and reference information. ■ Abbreviations Used in This Manual "ETERNUS DX200F" or "ETERNUS DX" refers to the FUJITSU Storage ETERNUS DX200F All Flash Array. • • "CA" refers to a host interface module that is used in an ETERNUS DX to connect to a server.
Page 6
The black "Must Do..." circle indicates actions that must be taken. The required ac- tion is both illustrated inside the black disk and written above it (e.g. Unplug). FUJITSU Storage ETERNUS DX200F All Flash Array Operation Guide (Basic) Copyright 2014 FUJITSU LIMITED...
Page 7
- Be careful that no liquid seeps into the ETERNUS DX when using cleaners, etc. - Do not use alcohol or other solvents to clean the ETERNUS DX. Warning layout ribbon FUJITSU Storage ETERNUS DX200F All Flash Array Operation Guide (Basic) Copyright 2014 FUJITSU LIMITED P3AM-8472-01ENZ0...
Page 9
5.2 Maintenance Service ........................39 5.2.1 Maintenance Support Period ..........................39 5.2.2 Related Service ..............................39 Chapter 6 Troubleshooting 6.1 Check List ............................. 40 6.2 Required Information for Inquiries ....................46 FUJITSU Storage ETERNUS DX200F All Flash Array Operation Guide (Basic) Copyright 2014 FUJITSU LIMITED P3AM-8472-01ENZ0...
Page 10
OFF Position (Marked "¡") of the PSU Switch of a Power Supply Unit ............20 Figure 3.1 ETERNUS Web GUI Screen .........................25 Figure 3.2 Event Notification ............................28 Figure 3.3 Audit Log..............................28 FUJITSU Storage ETERNUS DX200F All Flash Array Operation Guide (Basic) Copyright 2014 FUJITSU LIMITED P3AM-8472-01ENZ0...
Page 11
Status and Meanings of Each LED (Power Supply Unit) ................18 Table 3.1 General Status of ETERNUS Web GUI......................26 Table 3.2 General Status of ETERNUS CLI .........................26 FUJITSU Storage ETERNUS DX200F All Flash Array Operation Guide (Basic) Copyright 2014 FUJITSU LIMITED P3AM-8472-01ENZ0...
This section provides the names of the components in the front of a controller enclosure. Figure 1.1 Front View of a Controller Enclosure Operation panel Flange cover FUJITSU Storage ETERNUS DX200F All Flash Array Operation Guide (Basic) Copyright 2014 FUJITSU LIMITED P3AM-8472-01ENZ0...
Table 1.1 shows the status and meanings of each LED. Figure 1.3 Operation Panel With a flange cover Without a flange cover FUJITSU Storage ETERNUS DX200F All Flash Array Operation Guide (Basic) Copyright 2014 FUJITSU LIMITED P3AM-8472-01ENZ0...
Figure 1.5 shows the slot number of each drive. Table 1.2 shows the status and meanings of each LED. Figure 1.4 Drives DRIVE READY LED FUJITSU Storage ETERNUS DX200F All Flash Array Operation Guide (Basic) Copyright 2014 FUJITSU LIMITED P3AM-8472-01ENZ0...
This port is used to connect a power synchronization unit with an RS232C cable. LAN (RMT) port These are the RJ-45 connectors to connect LAN cables. LAN (MNT) port These are the RJ-45 connectors to connect LAN cables. FUJITSU Storage ETERNUS DX200F All Flash Array Operation Guide (Basic) Copyright 2014 FUJITSU LIMITED P3AM-8472-01ENZ0...
Data is being sent or received via the LAN port (for operation (blinks green) management). LAN LINK The link between the LAN port (for operation management) and (green) the destination has been established. FUJITSU Storage ETERNUS DX200F All Flash Array Operation Guide (Basic) Copyright 2014 FUJITSU LIMITED P3AM-8472-01ENZ0...
FAN FAIL The power supply unit or the fan in the power supply unit is in er- (amber) ror status. FUJITSU Storage ETERNUS DX200F All Flash Array Operation Guide (Basic) Copyright 2014 FUJITSU LIMITED P3AM-8472-01ENZ0...
Make sure all of the PSU switches are in the ON position. Figure 2.1 ON Position (Marked "|") of the PSU Switch on a Power Supply Unit Power supply unit (PSU#0) Power supply unit (PSU#1) FUJITSU Storage ETERNUS DX200F All Flash Array Operation Guide (Basic) Copyright 2014 FUJITSU LIMITED P3AM-8472-01ENZ0...
Figure 2.2 OFF Position (Marked "¡") of the PSU Switch of a Power Supply Unit Power supply unit (PSU#0) Power supply unit (PSU#1) Check that the POWER LED of the power supply unit is off. FUJITSU Storage ETERNUS DX200F All Flash Array Operation Guide (Basic) Copyright 2014 FUJITSU LIMITED P3AM-8472-01ENZ0...
After power-off, wait for about one minute before turning power on again. This section explains how to use the Power switch to turn on the ETERNUS DX. For other procedures, refer to the related manuals. FUJITSU Storage ETERNUS DX200F All Flash Array Operation Guide (Basic) Copyright 2014 FUJITSU LIMITED P3AM-8472-01ENZ0...
After power-off, wait for about one minute before turning power on again. • This section explains how to use the Power switch to turn off the ETERNUS DX. For other procedures, refer to the related manuals. FUJITSU Storage ETERNUS DX200F All Flash Array Operation Guide (Basic) Copyright 2014 FUJITSU LIMITED P3AM-8472-01ENZ0...
Restoring the factory default settings (network environment settings and firewall settings) of the LAN ports • The following procedure explains how to use the FUNCTION button. FUJITSU Storage ETERNUS DX200F All Flash Array Operation Guide (Basic) Copyright 2014 FUJITSU LIMITED P3AM-8472-01ENZ0...
Page 24
Use the pin to push down the FUNCTION button for three seconds. The MAINTENANCE LED turns off, which indicates that the ETERNUS DX is no longer in maintenance sta- tus. Attach the flange cover. FUJITSU Storage ETERNUS DX200F All Flash Array Operation Guide (Basic) Copyright 2014 FUJITSU LIMITED P3AM-8472-01ENZ0...
The status of the ETERNUS DX and the usage status of RAID groups, TPPs, and SDPs can be checked in the Overview screen of ETERNUS Web GUI. Figure 3.1 ETERNUS Web GUI Screen Table 3.1 shows the general status. FUJITSU Storage ETERNUS DX200F All Flash Array Operation Guide (Basic) Copyright 2014 FUJITSU LIMITED P3AM-8472-01ENZ0...
An abnormality is detected and access from the host cannot be received. Subsystem Down The ETERNUS DX cannot be used. Change Assigned CM CM hot expansion recovery is required. FUJITSU Storage ETERNUS DX200F All Flash Array Operation Guide (Basic) Copyright 2014 FUJITSU LIMITED P3AM-8472-01ENZ0...
For the notified syslog messages, refer to "Message List". ■ Remote Support The information for errors that occur in the ETERNUS DX is notified to the remote support center. FUJITSU Storage ETERNUS DX200F All Flash Array Operation Guide (Basic) Copyright 2014 FUJITSU LIMITED P3AM-8472-01ENZ0...
Change settings the process time, ↓ Log out the process details, and the process results Audit log System administrator ETERNUS DX Syslog server FUJITSU Storage ETERNUS DX200F All Flash Array Operation Guide (Basic) Copyright 2014 FUJITSU LIMITED P3AM-8472-01ENZ0...
Contact your sales representative or maintenance engineer if drives that are instal- led by default need to be uninstalled or moved to another slot. 4.1.1 Installable Drives For installable drives, refer to "Product List". FUJITSU Storage ETERNUS DX200F All Flash Array Operation Guide (Basic) Copyright 2014 FUJITSU LIMITED P3AM-8472-01ENZ0...
Failure to discharge static elec- tricity may cause device failure. Leave the drive in its package until ready to install it. • FUJITSU Storage ETERNUS DX200F All Flash Array Operation Guide (Basic) Copyright 2014 FUJITSU LIMITED P3AM-8472-01ENZ0...
In the [Storage] screen of [Component] on the ETERNUS Web GUI screen, check that all components of the ETERNUS DX are in normal status. Wear a wrist strap or touch a metal part to discharge the human body's natural static electricity. FUJITSU Storage ETERNUS DX200F All Flash Array Operation Guide (Basic) Copyright 2014 FUJITSU LIMITED P3AM-8472-01ENZ0...
Page 32
Insert the drive all the way into the slot, making sure that it is firmly seated and that the lock lever is still left open. FUJITSU Storage ETERNUS DX200F All Flash Array Operation Guide (Basic) Copyright 2014 FUJITSU LIMITED P3AM-8472-01ENZ0...
The procedure to register a RAID group is as follows: Click the [RAID Group] tab on the navigation of the ETERNUS Web GUI screen. The [RAID Groups] screen appears. FUJITSU Storage ETERNUS DX200F All Flash Array Operation Guide (Basic) Copyright 2014 FUJITSU LIMITED P3AM-8472-01ENZ0...
Click the [OK] button. The volume is created and the registration completion screen appears. Click the [Done] button. The screen display returns to the [Volumes] screen. FUJITSU Storage ETERNUS DX200F All Flash Array Operation Guide (Basic) Copyright 2014 FUJITSU LIMITED P3AM-8472-01ENZ0...
Register a host in a host group, and then click the [Add] button. A confirmation screen appears. Click the [OK] button. The host group is added and the registration completion screen appears. FUJITSU Storage ETERNUS DX200F All Flash Array Operation Guide (Basic) Copyright 2014 FUJITSU LIMITED P3AM-8472-01ENZ0...
Page 36
For each LUN group, volume numbers are assigned for the Logical Unit Numbers (LUNs) that are recognized by the host. The procedure to create a LUN group is as follows: FUJITSU Storage ETERNUS DX200F All Flash Array Operation Guide (Basic) Copyright 2014 FUJITSU LIMITED P3AM-8472-01ENZ0...
Page 37
Select the "Host Group", the "CA Port Group", and the "LUN Group" that are to be associated. Click the [Browse] button in "Host Group". A screen to select the host group appears. FUJITSU Storage ETERNUS DX200F All Flash Array Operation Guide (Basic) Copyright 2014 FUJITSU LIMITED P3AM-8472-01ENZ0...
Page 38
Click the [OK] button. The host affinity is created and the registration completion screen appears. Click the [Done] button. The screen display returns to the [Connectivity] screen. FUJITSU Storage ETERNUS DX200F All Flash Array Operation Guide (Basic) Copyright 2014 FUJITSU LIMITED P3AM-8472-01ENZ0...
If a possible error that may occur is detected or an error occurs when remote support service is used, the con- tents of events are automatically sent to the remote support center and notified to the user. FUJITSU Storage ETERNUS DX200F All Flash Array Operation Guide (Basic) Copyright 2014 FUJITSU LIMITED...
Has there been a recent main power failure? If the Power Resume function is enabled, the ETERNUS DX turns on automatically after the power is re- stored. FUJITSU Storage ETERNUS DX200F All Flash Array Operation Guide (Basic) Copyright 2014 FUJITSU LIMITED P3AM-8472-01ENZ0...
Page 41
NUS CLI" (page 26). ■ When the DISK FAULT LED is On Check the drive status. If none of these resolve the problem, contact your maintenance engineer. FUJITSU Storage ETERNUS DX200F All Flash Array Operation Guide (Basic) Copyright 2014 FUJITSU LIMITED P3AM-8472-01ENZ0...
Page 42
Note that the settings (network environment settings and firewall settings) for all of the LAN ports are initialized after the following procedure is performed. Remove the flange cover of the ETERNUS DX. FUJITSU Storage ETERNUS DX200F All Flash Array Operation Guide (Basic) Copyright 2014 FUJITSU LIMITED P3AM-8472-01ENZ0...
Page 43
NUS DX does not respond to SNMP access. Check whether each service can connect to the ETERNUS DX. If it cannot connect, contact your maintenance engineer. FUJITSU Storage ETERNUS DX200F All Flash Array Operation Guide (Basic) Copyright 2014 FUJITSU LIMITED P3AM-8472-01ENZ0...
Page 44
Check if an error occurs in a path by using a path management tool such as ETERNUS Multipath Manager. Refer to the relevant manuals and take the required actions. FUJITSU Storage ETERNUS DX200F All Flash Array Operation Guide (Basic) Copyright 2014 FUJITSU LIMITED...
Page 45
For details on the replacement procedure, refer to the relevant documentation for the LAN card. After completing the settings, confirm that access from the server is available. FUJITSU Storage ETERNUS DX200F All Flash Array Operation Guide (Basic) Copyright 2014 FUJITSU LIMITED...
ETERNUS Web GUI. For details on obtaining the log/dump information, refer to "Web GUI User's Guide (Settings)". FUJITSU Storage ETERNUS DX200F All Flash Array Operation Guide (Basic) Copyright 2014 FUJITSU LIMITED P3AM-8472-01ENZ0...
Page 47
However, Fujitsu shall assume no responsibility for any operational problems as the result of errors, omissions, or the use of information in this manual. Fujitsu assumes no liability for damages to third party copyrights or other rights arising from the use of any information •...