Remote Support Setup - Fujitsu ETERNUS DX S5 Series Configuration Manual

8. Monitoring Settings

Remote Support Setup

4
In the [Setup Syslog] screen, set the required items.
• Select "on(RFC3164)" or "on(RFC5424)" for "Send Log".
IMPORTANT
To send messages in RFC5424 format to a target Syslog server that supports RFC5424, select
"on(RFC5424)". If this is not the case, select "on(RFC3164)".
• Enter the domain name or IP address of the Syslog server in "Domain Name /IP Address".
5
Click the [Set] button.
A confirmation screen appears.
6
Click the [OK] button.
The Syslog notification settings are applied.
7
Check the setting completion message and click the [Done] button.
The screen returns to the [Network] screen.
Remote Support Setup
When using the remote support, reporting problems in the ETERNUS DX to the remote support center must be
set.
Note
Remote support allows prompt detection and resolution of trouble.
There are two ways of using the remote support function; by using AIS Connect function and by using REMCS.
170 Configuration Guide (Basic)