AT&T MERLIN LEGEND Release 2.0 System Programming Manual page 487

Programming Procedures
Group Calling Overflow and Threshold
Use this procedure to designate another calling group or the QCC queue
(Hybrid/PBX only) to receive calls when the number of calls waiting in the queue
for a calling group is equal to or greater than the programmed threshold.
Overflow coverage can be provided only by calling groups or the QCC queue
(Hybrid/PBX only), not by individual telephones. Group members can be
notified when the number of calls waiting in the queue reaches the threshold.
A calling group or the QCC queue (Hybrid/PBX only) can provide overflow
coverage for more than one calling group; however, which group's calls go to
an available member in the overflow calling group is unpredictable.
The factory-set extension number for QCC Listed Directory Number is 600.
Entering Programming
Console: Select Menu
PC/SPM: Type SPM
Exiting Without Changes
To exit from any screen without making changes, select Exit on the console or
[F5]
press
Summary Group Calling Overflow and Threshold
Programmable by
Mode
Idle Condition
Planning Form
Factory Setting
Valid Entries
Inspect
Copy Option
Console Procedure
PC Procedure
3-396 Group Calling Overflow and Threshold
Sys Program
press any key
on the PC before saving your entry or menu selection.
System manager
All
Not required
Form 6e, Group Calling
Overflow coverage - none; threshold -1 call
Backup extension number; 1-99 calls
No
No
Extensions
Dial calling group ext. no.
Enter
E x i t
[F6] [PgUp]
ext. no.
[Alt]
[F5] [F5]
Exit
[F1] [F5]
More Grp Calling
Drop Dial no. of Calls
[F4] [F8]
[F10]
Type backup ext. no.
[P]
+ Type no. of call
Overflow
Enter Dial ext. no.
Enter Exit
Type calling group
[F10]/[F8]
[F10]