AT&T MERLIN LEGEND Release 2.0 System Programming Manual page 168

Programming Procedures
QCC Queue Priority Level
Use this procedure to assign QCC queue priority level values (1-7) to each
loop-start, ground-start, and automatic-in tie trunk in your system. The value
assigned determines the order in which calls are sent to the QCC operator
positions. Call priority 1 is the highest priority, 7 is the lowest priority.
NOTE:
This procedure applies only in Hybrid/PBX mode in a system that includes
QCC operator positions.
Entering Programming
Console: Select Menu
PC/SPM: Type SPM
Exiting Without Changes
To exit from any screen without making changes, select Exit on the console or
[F5]
press
Summary: QCC Queue Priority Level
Programmable by
Mode
Idle Condition
Planning Form
Factory Setting
Valid Entries
Inspect
Copy Option
Console Procedure
Entry mode available
†
Sys Program
press any key
on the PC before saving your entry or menu selection.
System manager
Hybrid/PBX
Not required
Form 2c, System Numbering – Trunk Jacks
4
1 - 7
Yes
No
†
To program a single extension:
Lines Trunks
level Enter
Enter
To program a block of extensions:
LinesTrunks
level Enter
On/Off
Exit
[F1] [F5]
More QCC Prior
Select entry mode
Exit E x i t
More QCC Prior
Select block of lines
Enter Exit Exit
QCC Queue Priority Level
Dial priority
Dial trunk no.
Dial priority
Toggle LED
3-77