Programming Procedures
System Operator Positions
A system operator position — for the Queued Call Console operator or the
Direct-Line Console operator — should be programmed before you program
lines or trunks.
The QCC operator position is available only for Hybrid/PBX systems. The DLC
operator position is available in any mode and must be programmed if you have
Call Management Systems connected to any operator ports. Table 3-1 shows
the maximum number of operator positions allowed for any one system.
Table 3-1. Maximum Number of Operator Positions
Position Type
QCC
DLC
TOTAL QCC + DLC
Any combination of operator positions can be assigned as long as no more than
4 operator positions are QCCs and the total combined number does not exceed
eight.
If you want to designate a new operator position and the system already has the
maximum number, you must change an existing operator position to a non-
operator telephone before you designate a new operator position.
NOTE:
All settings return to factory settings for the port type that you are
designating on a telephone when you change it to an operator position or
vice versa, Therefore, you need to reassign lines and features to that
telephone or console. You may also need to change any attached
accessory equipment and optional features.
Type of Telephone
MLX-20L
MLX-20L
MLX-28D
Analog multiline telephones
MERLIN II Display Consoles
System Operator Positions
Maximum Positions
4
8
8
3-43
Need help?
Do you have a question about the MERLIN LEGEND Release 2.0 and is the answer not in the manual?
Questions and answers