Programming Procedures
Group Coverage Member Assignments
Use this procedure to assign or remove a telephone from a coverage group.
Coverage is an arrangement in which calls from a group of senders are
redirected to one or more receivers. A coverage group is a group of senders.
NOTE:
This procedure assigns senders; make sure that receivers for the coverage
group are also programmed. Receivers can be assigned either through
individual or centralized telephone programming. See Chapter 4 for
information on the appropriate centralized programming procedure.
A maximum of 30 coverage groups is allowed, each with an unlimited number of
members. Up to eight receivers can be assigned per coverage group.
A telephone can be a sender in only one group; it can be a receiver for more
than one coverage group. A calling group can be assigned as a receiver for a
coverage group (see "Group Coverage Receiver"). In Hybrid/PBX mode only,
the QCC queue can be a receiver for up to 30 coverage groups (see "QCC
Operator to Receive Calls").
If the sender's telephone has one or more personal lines assigned, the sender
can be assigned as the principal user so that calls received on the personal line
are sent to receivers programmed for Individual or Group Coverage (see
"Principal User for Personal Line").
To reassign a telephone to a new coverage group, just make the assignment;
the telephone is automatically removed from its old group.
NOTE:
Use Integrated Administration to assign coverage receivers.
Entering Programming
Console: Select Menu
PC/SPM: Type SPM
Exiting Without Changes
To exit from any screen without making changes, select Exit on the console or
[F5]
press
on the PC before saving your entry or menu selection.
3-370 Group Coverage Member Assignments
Sys Program
Exit
[F1]
press any key
[F5]
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