Qcc Optional Features - AT&T MERLIN LEGEND Release 2.0 System Programming Manual
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Also See for MERLIN LEGEND Release 2.0:
- Programming summary manual (384 pages) ,
- Installation section (381 pages) ,
- Equipment and operations manual (294 pages)
Table of Contents
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Programming Procedures
QCC Optional Features
NOTE:
These options are available in Hybrid/PBX mode only.
The following options can be provided for QCC operator positions:
Hold Return
Automatic Hold or Release
Queue over Threshold
Elevate Priority
Calls-in-Queue Alert
QCC Operator to Receive Call Types
Call Type Queue Priority Level
Message Center Operation
Automatic or Manual Extended Call Completion
Return Ring
Position Busy Backup
QCC Optional Features
3-329
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Chapters
Table of Contents
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