3-324 Optional Operator Features - AT&T MERLIN LEGEND Release 2.0 System Programming Manual
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Also See for MERLIN LEGEND Release 2.0:
- Programming summary manual (384 pages) ,
- Installation section (381 pages) ,
- Equipment and operations manual (294 pages)
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Programming Procedures
Optional Operator Features
The procedures in this section affect feature programming for both DLC and
QCC operator positions. The following procedures are included:
Operator Hold Timer
DLC Operator Automatic Hold
QCC Optional Features
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3-324 Optional Operator Features
Hold Return
Automatic Hold or Release
Queue over Threshold
Elevate Priority
Calls-In-Queue Alert
QCC Operator to Receive Call Types
Call Type Queue Priority Level
Message Center Operation
Automatic or Manual Extended Call Completion
Return Ring
Position Busy Backup
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