Device Management Methods; Getting Help - Enterasys N Standalone (NSA) Series Configuration Manual

1.3

DEVICE MANAGEMENT METHODS

The Matrix Series device can be managed using the following methods:
•
Locally using a VT type terminal connected to the console port.
•
Remotely using a VT type terminal connected through a modem.
•
Remotely using an SNMP management station.
•
In-band through a Telnet connection.
•
In-band using Enterasys Networks' NetSight
•
Remotely using WebView™, Enterasys Networks' embedded web server application.
The Matrix Series Installation Guide provides setup instructions for connecting a terminal or
modem to the Matrix Series device.
1.4

GETTING HELP

For additional support related to this device or document, contact Enterasys Networks using one of
the following methods:
World Wide Web
Phone
Internet mail
To send comments concerning this document to the Technical Publications Department:
techpubs@enterasys.com
Please include the document Part Number in your email message.
Before calling Enterasys Networks, have the following information ready:
•
Your Enterasys Networks service contract number
•
A description of the failure
•
A description of any action(s) already taken to resolve the problem
(for example, changing mode switches, rebooting the unit)
•
The serial and revision numbers of all involved Enterasys Networks products in the network
www.enterasys.com/services/support/
1-800-872-8440 (toll-free in U.S. and Canada)
or 1-978-684-1000
For the Enterasys Networks Support toll-free number in your country:
www.enterasys.com/services/support/contact/
support@enterasys.com
To expedite your message, type [N-Series] in the subject line.
®
management application.
Matrix NSA Series Configuration Guide
Device Management Methods
1-3