Host Name Solution Error In Smb Rap - Xerox VersaLink B7025 Service Manual

018-757 Host Name Solution Error in SMB RAP

018-757 The system has failed to resolve the SMB server name of the SMB that is specified as
the transfer destination during the scanner (scan to PC).
Procedure
Advise the customer to:
1. For communication that goes beyond the subnet, check the DNS server settings and
check whether the server name address can be resolved correctly.
2. If there is no problem, login to the SMB server from another PC using the same user
name and check whether a file can be written to the same storage destination on that
SMB server. If write is possible, try to perform the same operation again from the
machine.
Status Indicator RAPs
018-757, 018-758, 018-759
018-758, 018-759 Picture Preservation or File Name Error
RAP
018-758 SMB Scan image storage location or file name error.
018-759 SMB Scan image storage location or file name error.
Procedure
Advise the customer to:
1. Check whether the storage location is correct.
2. Check whether the specified file name is one that can be created on the SMB server.
3. Check whether the storage destination or file name of the scan image that is set at the
main unit contains restricted characters.
April 2017
2-274 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer
Launch Issue