IQ10 Black or White Lines in the Cross Process Direction
RAP
Black lines or blank areas across the process direction.
Ensure
IQ1
Image Quality Entry RAP is performed before starting this RAP.
Procedure
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to
GP
10. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
Remove, then reinstall the drum cartridge,
machine,
GP
10. Make a print. The image quality defect persists.
Y
N
Perform
SCP 5
Final Actions.
Install a new drum cartridge,
PL 90.20 Item
Make a print. The image quality defect persists.
Y
N
Perform
SCP 5
Final Actions.
Check the surface of the BTR for contamination or distortion. The surface of the BTR is
good.
Y
N
Clean the BTR. If necessary, install a new BTR assembly,
Remove, then reinstall the HVPS. Switch off, then switch on the machine,
print. The image quality defect persists.
Y
N
Perform
SCP 5
Final Actions.
Check the pitch of the black lines or blank areas. The pitch is approximately 82.5mm (3.2
inches).
Y
N
Install new components as necessary:
•
Print head assembly,
PL 60.35 Item
•
Drive PWB,
PL 1.10 Item
3.
•
ESS PWB,
PL 3.10 Item
6.
Clean the fuser heat roll. If necessary, install a new fuser,
Launch Issue
Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer
WARNING
PL 90.20 Item
1. Switch off, then switch on the
1. Switch off, then switch on the machine,
PL 90.15 Item
4.
GP
1.
PL 10.05 Item
2.
IQ11 Mottle RAP
The density of solid print areas is uneven.
Ensure
IQ1
Image Quality Entry RAP is performed before starting this RAP.
Procedure
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to
death or injury. Moving parts can cause injury.
Check the paper type, refer to
Y
N
Use paper within specifications.
Use a new ream of paper. The image quality defect persists.
Y
N
Perform
SCP 5
Final Actions.
GP
10.
Remove, then reinstall the drum cartridge,
machine,
GP
10. Make a print. The image quality defect persists.
Y
N
Perform
SCP 5
Final Actions.
Install a new drum cartridge,
Make a print. The image quality defect persists.
Y
N
Perform
SCP 5
Final Actions.
10. Make a
Check the surface of the BTR for contamination or distortion. The surface of the BTR is
good.
Y
N
Clean the BTR. If necessary, install a new BTR assembly,
Remove, then reinstall the HVPS. Switch off, then switch on the machine,
print. The image quality defect persists.
Y
N
Perform
SCP 5
Final Actions.
Install new components as necessary:
•
Drive PWB,
PL 1.10 Item
•
ESS PWB,
PL 3.10 Item
April 2017
3-11
WARNING
GP
10. Disconnect the power cord. Electricity can cause
GP
15. Paper used is within specifications.
PL 90.20 Item
1. Switch off, then switch on the
PL 90.20 Item
1. Switch off, then switch on the machine,
PL 90.15 Item
3.
6.
GP
10.
4.
GP
10. Make a
Imaqe Quality
IQ10, IQ11