Ssl Server Cert Untrusted (Pop) Rap - Xerox VersaLink B7025 Service Manual

017-761, 017-767 SSL Server Cert Untrusted (POP) RAP

017-761 An SSL server authentication error has occurred as there is something wrong in the
server certificate data.
017-767 An SSL server authentication error has occurred as there is something wrong in the
server certificate data.
Procedure
The machine is unable to trust the SSL certificate of the POP server. Advise the customer to
register the root certificate of the POP server SSL certificate in the machine.
Launch Issue
Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer
017-762, 763, 764, 768, 769, 770 SSL Certificate (POP) Fail
RAP
017-762 The validity period of the server certificate has not started yet.
017-763 The validity period of the server certificate has expired.
017-764 The server name does not match the server address of the server certificate.
017-768 The validity period of the Server Certificate has not started yet.
017-769 The validity period of the server certificate has expired.
017-770 The server name does not match the server address of the server certificate.
Procedure
Advise the customer to:
1. Check that the clock of the POP server and the machine are correct. If the clock is cor-
rect, change the POP server SSL certificate to one that is valid.
2. Check the validity period settings of the POP server certificate.
3. Check that the server name that are registered in the POP server certificate and the
server address are correct.
NOTE: This problem can also be fixed by switching off the machines SSL Server Verifica-
tion setting. This will render the machine unable to guarantee the authenticity of the POP
server that it is connecting to.
April 2017
017-761, 017-767, 017-762, 763, 764, 768, 769, 770
2-231
Status Indicator RAPs