To 018-784 Ldap Protocol Errors 80 And 82 To 84 Rap - Xerox VersaLink B7025 Service Manual

018-780 to 018-784 LDAP Protocol Errors 80 and 82 to 84
RAP
018-780 LDAP protocol error 80 at address book operation (an unknown error has occurred).
018-782 LDAP protocol error 82 at address book operation (program error or SASL authentica-
tion error).
018-783 LDAP protocol error 83 at address book operation (outgoing message encoding
error).
018-784 LDAP protocol error 84 at address book operation (incoming message decoding
error).
Procedure
Verify that print jobs are printing or print a configuration report and verify that network setup
settings are indicated. The printer is operational or the configuration report indicates
valid network settings.
Y N
Check for damage with the network connection. If there is no damage then there is a
problem with the network. Inform the customer that the network requires service.
There is a problem with the LDAP setups on the machine or with the remote LDAP server.
Advise the customer to verify the machine LDAP setups. If the check is good, there may be a
problem with the remote LDAP server.
Launch Issue
Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer
018-781 LDAP Protocol Error 81 RAP
018-781 LDAP protocol error 81 at address book operation (cannot connect to server).
Procedure
Advise the customer to:
1. Check if the network cable is connected.
2. If it is connected, check the start up state of the target request server.
3. Check whether the shared name that is set at the main unit is only specified by a period.
4. Check that the server name is correct.
April 2017
2-279
Status Indicator RAPs
018-780 to 018-784, 018-781