Page 1 Version 1.0 august 2019 702P07580 Xerox B215 ® Multifunction Printer User Guide...
Page 2 , Xerox Secure Access Unified ID System , Xerox Extensible Interface Platform , Global Print ® ® Driver , and Mobile Express Driver are trademarks of Xerox Corporation in the United States and / or other countries. ® ® ® ® ® ®...
Page 3: Table Of Contents
Accessing Xerox® CentreWare® Internet Services........
Page 4 General Setup Using the Printer Control Panel ......... 55 ® ® General Setup Using Xerox CentreWare Internet Services ......57 Network Connectivity.
Page 5 Scanning to a USB Drive ............146 ® Xerox B215 Multifunction Printer User Guide...
Page 6 Xerox Easy Printer Manager........
Page 7 Paper Curl................218 ® Xerox B215 Multifunction Printer User Guide...
Page 8 Viewing Current Errors on the Control Panel ......... . 244 ® ® Viewing Alerts Using Xerox CentreWare Internet Services ......244 Using the Integrated Troubleshooting Tools .
Page 9 Material Safety Data ..............297 ® Xerox B215 Multifunction Printer User Guide...
Page 10 Other Countries ............... . 304 ® Xerox B215 Multifunction Printer User Guide...
Page 11 ® Xerox B215 Multifunction Printer User Guide...
Page 12: Safety
Environmental, Health, and Safety Contact Information ................23 Your printer and the recommended supplies have been designed and tested to meet strict safety requirements. Attention to the following information ensures the continued safe operation of your Xerox printer. Xerox B215 Multifunction Printer ® User Guide...
Page 13: Notices And Safety
These ® include safety agency evaluation and certification, and compliance with electromagnetic regulations and established environmental standards. The safety and environment testing and performance of this product have been verified using Xerox ® materials only. Note: Unauthorized alterations, which can include the addition of new functions or connection of external devices, can affect the product certification.
Page 14: Electrical Safety
The printer causes a circuit breaker, fuse, or other safety device to activate. If any of these conditions occur, do the following: Power off the printer immediately. Disconnect the power cord from the electrical outlet. Call an authorized service representative. Xerox B215 Multifunction Printer ® User Guide...
Page 15: Power Cord
The power cord is attached to the printer as a plug-in device on the back of the printer. If it is necessary to disconnect all electrical power from the printer, disconnect the power cord from the electrical outlet. Xerox B215 Multifunction Printer ® User Guide...
Page 16: Emergency Power Off
Electrical Safety Emergency Power Off If any of the following conditions occur, power off the printer immediately and disconnect the power cord from the electrical outlet. Contact an authorized Xerox service representative to correct the problem if: • The equipment emits unusual odors or makes unusual noises.
Page 17: Operational Safety
Ozone is heavier than air and is not produced in amounts large enough to harm anyone. Install the printer in a well-ventilated room. For more information in the United States and Canada, go to www.xerox.com/environment. In other markets, please contact your local Xerox representative or go to www.xerox.com/environment_europe.
Page 18: Printer Location
Use of non-Xerox supplies is not recommended. The Xerox Warranty or Service Agreement do not cover damage, malfunction, or degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer. Xerox B215 Multifunction Printer ®...
Page 19: Maintenance Safety
Do not attempt any maintenance procedure that is not specifically described in the documentation supplied with your printer. • Clean with a dry lint-free cloth only. • Do not burn any consumables or routine maintenance items. For information on Xerox supplies ® recycling programs, go to www.xerox.com/gwa. WARNING: Do not use aerosol cleaners.
Page 20: Printer Symbols
This warning symbol alerts users to areas where there is the possibility of personal injury. Do not burn the item. Do not touch the part or area of the printer. Do not load envelopes. Do not touch. Xerox B215 Multifunction Printer ® User Guide...
Page 21 Do not insert the unit in a different orientation. Toner Clean the areas indicated. Register the original document to the corner indicated, and load face down. Load media face down and in the direction indicated. Load media face up. Xerox B215 Multifunction Printer ® User Guide...
Page 22 Printer Symbols Symbol Description Push down. Push to open. Home Button Local Area Network Universal Serial Bus This item can be recycled. For details, see Recycling and Disposal. Xerox B215 Multifunction Printer ® User Guide...
Page 23: Environmental, Health, And Safety Contact Information
Environmental, Health, and Safety Contact Information Environmental, Health, and Safety Contact Information For more information on Environment, Health, and Safety in relation to this Xerox product and supplies, contact: • United States and Canada: 1-800-ASK-XEROX (1-800-275-9376) • Europe: EHS-Europe@xerox.com For product safety information in the United States and Canada, go to www.xerox.com/environment.
Page 24 Environmental, Health, and Safety Contact Information Xerox B215 Multifunction Printer ® User Guide...
Page 25: Getting Started
Accessing the Printer ..............................34 • Introduction to Services ............................... 35 • Information Pages ................................. 37 • Xerox® CentreWare® Internet Services ....................... 39 • Xerox Easy Printer Manager ............................43 • Printer Software ................................44 • More Information ................................46...
Page 26: Parts Of The Printer
Manual Feed Slot USB Memory Port Output Tray Front Cover Automatic Document Feeder Cover Paper Level Indicator Automatic Document Feeder Input Tray Output Tray Extension Automatic Document Feeder Output Tray Paper Width Guides Xerox B215 Multifunction Printer ® User Guide...
Page 27: Automatic Document Feeder
Adjust the paper guides so that they fit against the original documents. • Insert paper in the automatic document feeder only when ink on the paper is dry. • Do not load original documents above the MAX fill line. Xerox B215 Multifunction Printer ® User Guide...
Page 28 The default document size is 8.5 x 11 in. or For other sized documents, change the Original Size option. Note: Documents are only scanned once even when several copies are selected. Xerox B215 Multifunction Printer ® User Guide...
Page 29: Media Output Locations
Duplex printing with the rear door open will cause paper jams. CAUTION: The fuser area inside the rear cover of your device becomes very hot when in use. Take care when you access this area. Xerox B215 Multifunction Printer ® User Guide...
Page 30: Rear View
Parts of the Printer Rear View Network Port Rear Cover Telephone Line Socket (Line) Power Receptacle Extension Telephone Socket (EXT) USB Port Xerox B215 Multifunction Printer ® User Guide...
Page 31: Control Panel
Home Button This button provides access to the Home screen to access printer services such as Copy, ID Card Copy, Scan to PC, Scan to Network, Scan to WSD, Email and Fax. Xerox B215 Multifunction Printer ® User Guide...
Page 32: Power Options
When the printer does not receive data for an extended period of time, the Power Saver mode becomes active and power consumption is automatically lowered. To enter Power Saver mode: Press the Power On/Off button. Touch Enter Power Saver. The printer enters power saver mode. Xerox B215 Multifunction Printer ® User Guide...
Page 33: Powering Off The Printer
The Power On/Off button is a single multifunction button on the control panel. To power off the printer: Press the Power On/Off button. Touch Power Down. The printer powers off. CAUTION: Do not unplug the power cord while the printer powers down. Xerox B215 Multifunction Printer ® User Guide...
Page 34: Accessing The Printer
Touch Log In. Type the User Name using the keypad, then touch Confirm. Type the Password using the keypad, then touch Confirm. Note: For information about logging in as system administrator, refer to Security. Xerox B215 Multifunction Printer ® User Guide...
Page 35: Introduction To Services
Services are a gateway to the features and functions of your device. Services are already installed on the device and appear on the Home screen. Available services can be hidden or rearranged on the Home screen using Xerox CentreWare Internet Services. For more information, refer to Setting Up the ®...
Page 36 To configure services for your device, refer to Installation and Setup. For more information about using the services and the options available, refer to Using the Services. Xerox B215 Multifunction Printer ® User Guide...
Page 37: Information Pages
This report provides information about your device setup, including the serial number, IP Address and the software version. Call for Assistance The Call for Assistance Report provides a summary of relevant information that you can provide to a Xerox support representative. ® Email Sent The Email Sent Report provides a record of emails sent, including From, To, Date &...
Page 38: Printing Information Pages
  Note: If you are prompted to enter the Administrator account user name and password, refer to Accessing the Xerox® CentreWare® Internet Services Administrator Account. Click Reports. To print a report, for the required report, click Print. Click OK.
Page 39: Xerox® Centreware® Internet Services
Accessing Xerox® CentreWare® Internet Services and Changing the Default System Administrator Password. For printers connected using a USB connection, use Xerox Easy Printer manager to configure, manage and use your printer from a computer. For more information, refer to Xerox Easy Printer Manager.
Page 40: Accessing Xerox® Centreware® Internet Services
Finding the IP Address of Your Printer To install the print driver for a network-connected printer, it is often necessary to know the IP address of your printer. Also, the IP address is used to access the settings of your printer through Xerox ®...
Page 41: Certificates For Xerox® Centreware® Internet Services
® message that the security certificate is not trusted. This configuration does not lessen the security of the communications between your computer and the Xerox device. • To eliminate the connection warning in your Web browser, you can replace the self-signed certificate with a signed certificate from a Certificate Authority.
Page 42: Using Xerox® Centreware® Internet Services
The Contents tab displays a table of contents for Xerox CentreWare Internet Services. ® ® • Help: Use this option to go directly to the Xerox website for additional help and information. Xerox B215 Multifunction Printer ® User Guide...
Page 43: Xerox Easy Printer Manager
Xerox Easy Printer Manager is is available for Windows and Macintosh operating systems. Xerox Easy Printer Manager conveniently provides access to device settings as well as functions such as scanning, faxing and printing. The Xerox Easy Printer Manger allows you to view the status and manage your device at your computer.
Page 44: Printer Software
® ® Note: Login is required to change Printer Settings. • Xerox Easy Wireless Setup: When installing the printer you can use the wireless setup program that was automatically installed with the print driver to configure the wireless settings. Printer Linux •...
Page 45 ® Internet Services in one location. • Xerox Easy Document Creator: Used to adjust scan settings and start the scanning process directly from your Macintosh. The preview window allows you to view the scan and make adjustments as necessary and preferred settings can be preserved as favorites and added to a pre-defined list.
Page 46: More Information
Technical support information for your www.xerox.com/office/B215support printer, including online technical support, Online Support Assistant and print driver downloads Information Pages Print reports from the control panel or using Xerox CentreWare ® ® Internet Services. For details, refer to Information Pages.
Page 47 More Information Xerox B215 Multifunction Printer ® User Guide...
Page 48: Installation And Setup
CentreWare Internet Services ........................50 ® ® • Initial Setup ..................................53 • General Setup..................................55 • Network Connectivity..............................64 • Installing Printer Software ............................83 • Setting Up the Services ..............................90 Xerox B215 Multifunction Printer ® User Guide...
Page 49: Installation And Setup Overview
For instructions on unpacking and installing your printer, refer to the Installation Guide packaged with your printer. You can also access the Online Support Assistant at www.xerox.com/office/B215support. When you configure the printer for the first time, complete the following tasks: Connect your printer to a network using a wired or wireless connection, or to a computer using a USB cable connection.
Page 50: Xerox ® Centreware ® Internet Services
Note: The serial number is located on the data label at the rear of the printer. Finding the IP Address of Your Printer The IP address is used to access the settings of your printer through Xerox CentreWare Internet ®...
Page 51: Administrator Password
Special Characters: @ / . ‘ & + - # * , _ % ( ) ! To verify the password, enter the password again in the Verify Password field. To save the new password, click Save. The Administrator Account password is updated and access to Xerox CentreWare Internet ®...
Page 52: Changing The System Administrator Password
When you select an option which requires Administrator Account access, a security login window appears. For User Name, enter Admin. For Password, enter the administrator account password that was Internet Services. Click OK. set during initial access to Xerox CentreWare ® ®...
Page 53: Initial Setup
Password. • Xerox Easy Printer Manager is is available for Windows and Macintosh operating systems and conveniently provides access to device settings as well as functions. To change settings using Xerox Easy Printer Manager, at your computer, open Xerox Easy Printer Manager. Select the printer, then click Advanced Setting or Machine Settings and configure the settings required.
Page 54: Usb Direct Connection
If your printer is connected to your computer directly, using a USB AB cable, configure settings using Xerox Easy Printer Manager. Connect the one end of the USB AB cable to the USB B port on the back of the printer. Connect the other end to a standard USB A connection on your computer.
Page 55: General Setup
Before you switch off Power Saver modes or set a longer activation times, consider the increase in printer power consumption. At the printer control panel, press the Home button. Touch Device General Power Saver Timer.   Xerox B215 Multifunction Printer ® User Guide...
Page 56 1000 m (3280 ft.), to improve print quality, you can use Altitude Adjustment. At the printer control panel, press the Home button. Touch Device General Altitude Adjustment.   Select an option: Xerox B215 Multifunction Printer ® User Guide...
Page 57: Internet Services
For Machine Name, type a name for the printer. For Location, type the location of the printer. For Xerox Asset Tag Number and Customer Asset Tag Number, type unique identifiers as needed. In the Geographic Location area, for Latitude and Longitude, type coordinates in decimal form.
Page 58 Web is suited for large enterprise businesses. For details, refer to ® ® www.xerox.com/centrewareweb. Note: SMart eSolutions is not available in all countries. Refer to your Xerox representative for details. Before You Begin • If your network uses an HTTP proxy server, provide information about your proxy server on the HTTP Proxy Server page.
Page 59 SuppliesAssistant monitors the remaining life of the toner or ink, and other printer consumables. When SMart eSolutions is configured to communicate with Xerox, SuppliesAssistant also monitors the usage of consumables. The data reported to Xerox is used to replenish supplies.
Page 60 General Setup Maintenance Assistant Settings Maintenance Assistant provides options for troubleshooting your printer. You can send detailed diagnostic information to Xerox , start online troubleshooting sessions with Xerox , and download ® ® usage information to your computer in .csv format.
Page 61 Power Saver Mode 2 Timer: Specify how long the printer remains in Low Power Save mode before it goes into Very Low Power Save mode. Note: The sum of the two timers cannot exceed 119 minutes. Click Apply. Click OK. Xerox B215 Multifunction Printer ® User Guide...
Page 62 Click Tray Settings. For Manual Feed Slot: Select a Mode. To enable the tray confirmation screen, click Enable. For Tray 1, to enable the tray confirmation screen, click Enable. Click Apply. Click OK. Xerox B215 Multifunction Printer ® User Guide...
Page 63 Performing this procedure will delete all network settings and network connection to the printer will be lost immediately. In Xerox CentreWare Internet Services, click Status General.  ® ® Click Network Factory Default. A warning message is displayed. To confirm, click OK. Xerox B215 Multifunction Printer ® User Guide...
Page 64: Network Connectivity
When configuring settings in Properties, you will be prompted to enter the Administrator account user name and password. For information about logging in as an administrator, refer to Accessing the Xerox® CentreWare® Internet Services Administrator Account. Configuring TCP/IP Settings Using the Printer Control Panel...
Page 65 To return to the home screen, press the Home button. Configuring TCP/IP Settings Using Xerox CentreWare Internet Services ® ® If your printer has a valid network address, you can configure TCP/IP settings in Xerox CentreWare ® ® Internet Services. For details, refer to Assigning a Network Address.
Page 66: Slp
Note: When configuring settings in Properties, you will be prompted to enter the Administrator account user name and password. For information about logging in as an administrator, refer to Accessing the Xerox® CentreWare® Internet Services Administrator Account. Xerox B215 Multifunction Printer ®...
Page 67: Snmp
Click Apply. SNMP Simple Network Management Protocol (SNMP) is a set of network protocols designed to allow you to manage and monitor devices on your network. You can use the SNMP configuration pages in Xerox CentreWare Internet Services to: ®...
Page 68: Snmpv3
Network Connectivity Configuring SNMP Trap Destination Address Using Xerox CentreWare ® ® Internet Services You can add, edit, or delete IP addresses for Network Management workstations that receive traps from the device. Internet Services, click Properties Connectivity Protocols. In Xerox CentreWare ...
Page 69: Wins
When configuring settings in Properties, you will be prompted to enter the Administrator account user name and password. For information about logging in as an administrator, refer to Accessing the Xerox® CentreWare® Internet Services Administrator Account. Configuring WINS Using Xerox...
Page 70: Raw Tcp/Ip Printing
When configuring settings in Properties, you will be prompted to enter the Administrator account user name and password. For information about logging in as an administrator, refer to Accessing the Xerox® CentreWare® Internet Services Administrator Account. Configuring Raw TCP/IP Printing Using the Printer Control Panel...
Page 71: Ldap Server
When configuring settings in Properties, you will be prompted to enter the Administrator account user name and password. For information about logging in as an administrator, refer to Accessing the Xerox® CentreWare® Internet Services Administrator Account. Adding or Editing an LDAP Server Using Xerox CentreWare Internet ®...
Page 72: Http
When configuring settings in Properties, you will be prompted to enter the Administrator account user name and password. For information about logging in as an administrator, refer to Accessing the Xerox® CentreWare® Internet Services Administrator Account. Configuring HTTP Settings Using the Printer Control Panel...
Page 73: Google Cloud Print
For HTTP Security Mode, select a security option. Note: To allow connections to the Xerox device using HTTPS only, select Require HTTPS. To enable one or more TLS versions, for TLSv 1.0, TLSv 1.1, or TLSv 1.2, select Enable. Click Apply.
Page 74 Note: Cloud Job Conversion uses both Google Cloud Printing and Local Printing. Currently, only specialized third-party apps require conversion. Xerox recommends that you leave Cloud Job Conversion disabled unless you use an app that requires it. To allow Printer Working Group (PWG) printing, for Enable PWG, select Enable.
Page 75: Proxy Server
From the Google Cloud Print window in Xerox CentreWare Internet Services, click Apply. ® ® To update the Registration Status displayed in your Web browser, refresh the Xerox CentreWare ® ® Internet Services Web page. 10. To access the Google Cloud Print feature, in your Google account, click Manage Your Printer. The default printer name appears in this format: Model name (MAC address).
Page 76: Connecting To A Wireless Network
(SSID), a passphrase, and security protocols. You can use the Wireless Wizard to connect to a wireless network at the printer control panel. If the device is connected to a wired network, you can configure wireless settings using Xerox CentreWare ®...
Page 77 Before starting, you must get the setup and configuration information, such as name and passphrase, from the router. After you collect the network information, you can set up the printer from the printer control panel or from Xerox CentreWare Internet Services.
Page 78 • For Security Type, select Open System. For Address Acquisition, select a protocol option. If you select Static, you can change the IP Address, Subnet Mask, and Gateway Mask, as needed. Click Apply. Xerox B215 Multifunction Printer ® User Guide...
Page 79: Wi-Fi Directtm
When configuring settings in Properties, you will be prompted to enter the Administrator account user name and password. For information about logging in as an administrator, refer to Accessing the Xerox® CentreWare® Internet Services Administrator Account. Configuring Wi-Fi Direct Using Xerox...
Page 80: Wsd
When configuring settings in Properties, you will be prompted to enter the Administrator account user name and password. For information about logging in as an administrator, refer to Accessing the Xerox® CentreWare® Internet Services Administrator Account. Enabling WSD Using Xerox...
Page 81: Sntp
When configuring settings in Properties, you will be prompted to enter the Administrator account user name and password. For information about logging in as an administrator, refer to Accessing the Xerox® CentreWare® Internet Services Administrator Account. Configuring SNTP Using Xerox...
Page 82: Mopria
When configuring settings in Properties, you will be prompted to enter the Administrator account user name and password. For information about logging in as an administrator, refer to Accessing the Xerox® CentreWare® Internet Services Administrator Account. Configuring Mopria Using Xerox...
Page 83: Installing Printer Software
All applications should be closed on your PC before beginning installation. You can install the printer software for a local, networked or wireless printer using the recommended or custom method. Xerox B215 Multifunction Printer ® User Guide...
Page 84 After you have assigned and verified the TCP/IP settings, you are ready to install the software on each computer on the network. Make sure that the printer is connected to your computer and powered on. Xerox B215 Multifunction Printer ® User Guide...
Page 85 After you have assigned and verified the TCP/IP settings, you are ready to install the software on each computer on the network. To install the printer software and connect to a printer on a wireless network using the Xerox Easy Wireless Setup program, refer to Using the Xerox Easy Wireless Setup Program.
Page 86 Troubleshooting chapter of this guide. Using the Xerox Easy Wireless Setup Program When installing the printer, you can use the Xerox Easy Wireless Setup program that was automatically installed with the printer driver to configure the wireless settings. Note: Make sure the Xerox Easy Wireless Setup Program is installed on your computer, for...
Page 87: Installing Macintosh Drivers
Instructions may vary depending on your operating system version. Installing Macintosh Drivers Make sure that the printer is connected to your computer and powered on. From the Xerox web site, download the required driver .dmg package to your computer. Note: Print, Scan and Fax drivers are available.
Page 88: Installing Linux Drivers
Select Close. Installing Linux Drivers To print from a Linux workstation, install either a Xerox print driver for Linux or a CUPS (Common UNIX Printing System) print driver. Xerox recommends that you install the Unified Linux Driver for your printer.
Page 89 Installing Printer Software To uninstall the scanner, type: sudo ./uninstall-scanner.sh, then press Enter. Note: The printer and scanner can be uninstalled together by typing sudo ./uninstall.sh. Xerox B215 Multifunction Printer ® User Guide...
Page 90: Setting Up The Services
To rearrange the services on the control panel touch screen, select a service, then click the Move Top, Move Up, Move Down, or Move Bottom arrow buttons to move the service to the required location. Click Apply. Printing Settings Configuring Printing Settings Using Xerox CentreWare Internet ® ®...
Page 91 Managing Banner Page Printing You can set the printer to print a banner page with each print job. The banner page contains information identifying the user and job name. You can set this option in the print driver, in Xerox ®...
Page 92: Copy Settings
Reports.  Note: If you are prompted to enter the Administrator account user name and password, refer to Accessing the Xerox® CentreWare® Internet Services Administrator Account. To print a report, next to the report name, click Print. Copy Settings If your printer is connected to your computer through a wired or wireless network connection, use...
Page 93: Email Settings
Setting Up the Services Configuring Copy Settings Using Xerox CentreWare Internet Services ® ® Changing the Default Copy Settings The printer uses the default copy settings on all copy jobs unless you change them for an individual job. You can modify the default copy settings.
Page 94 To allow users to modify the email message body text, click Always. To change the message body text, edit the text shown in the Message Body box. To add signature text, type the text in the Signature box. Click Save. Xerox B215 Multifunction Printer ® User Guide...
Page 95 Internet Services, click Properties Services. In Xerox CentreWare  ® ® Click Email. For From Edit Policies, to edit a setting, click the Pencil icon. Select the editing policies and display name options required. Click Save. Xerox B215 Multifunction Printer ® User Guide...
Page 96 Always On; Not editable by user: Use this option to restrict users from enabling or disabling Email Encryption at the control panel. For Encryption Algorithm, select the algorithm used by your email server. For From Field Display, select an option. Xerox B215 Multifunction Printer ® User Guide...
Page 97: Fax Settings
To return to the home screen, press the Home button. Setup Fax Reports At the printer control panel, Device App Defaults Fax Setup.   Touch Setup Fax Reports. Select the settings required: • Activity Report • Confirmation Report Xerox B215 Multifunction Printer ® User Guide...
Page 98 Setting Up the Services • Broadcast Report Touch X. To return to the home screen, press the Home button. Xerox B215 Multifunction Printer ® User Guide...
Page 99 Enable this option to set the device to correct errors. This helps in areas with poor line quality. Sending a fax in this mode may take more time. Touch X. To return to the home screen, press the Home button. Xerox B215 Multifunction Printer ® User Guide...
Page 100 Select Reduce to Fit to reduce the image, or Discard Bottom to crop the image at the bottom of the page. Touch X. To return to the home screen, press the Home button. Xerox B215 Multifunction Printer ® User Guide...
Page 101 Internet Services to configure the Fax settings. ® ® If your printer is connected to your computer using a USB cable connection, configure fax settings at the device or using Xerox Easy Printer Manager. Configuring Fax Line Settings Internet Services, click Properties Services...
Page 102 If an LDAP network address book is configured, to allow users to locate email addresses in the Network Address Book, select Yes. To hide the address book from users, select No. Click Save. Xerox B215 Multifunction Printer ® User Guide...
Page 103 Receive mode is deactivated, any faxes stored in memory are automatically printed. Secure Receive Passcode Use this option to enter a passcode which is then used to release received faxes at the printer. Enter a numeric passcode from 1–6 characters. Xerox B215 Multifunction Printer ® User Guide...
Page 104 For Fax To PC, to edit a setting, click the Pencil icon. To enable a document to be sent from the PC to the printer for faxing to a remote fax machine, click Enable. Click Save. Xerox B215 Multifunction Printer ® User Guide...
Page 105: Scan To Network Settings
Accessing the Xerox® CentreWare® Internet Services Administrator Account. If your printer is connected to your computer using a USB cable connection, configure Scan to Network settings at the device or using Xerox Easy Printer Manager. Configuring Scan to Network Settings Using Xerox CentreWare ®...
Page 106 Click Scan to Network. For Confirmation Report, to edit a setting, click the Pencil icon. For Confirmation Report, select an option: • • • Error Only Click Save. A modification confirmation window is displayed, click OK. Xerox B215 Multifunction Printer ® User Guide...
Page 107: Usb Settings
When configuring settings in Properties, you will be prompted to enter the Administrator account user name and password. For information about logging in as an administrator, refer to Accessing the Xerox® CentreWare® Internet Services Administrator Account. Configuring USB Settings Using Xerox...
Page 108: Id Card Copy Settings
When configuring settings in Properties, you will be prompted to enter the Administrator account user name and password. For information about logging in as an administrator, refer to Accessing the Xerox® CentreWare® Internet Services Administrator Account. Configuring ID Card Copy Settings Using the Printer Control Panel...
Page 109 Setting Up the Services Click Save. A modification confirmation window is displayed, click OK. Click Close. Xerox B215 Multifunction Printer ® User Guide...
Page 110 Setting Up the Services Xerox B215 Multifunction Printer ® User Guide...
Page 111: Using The Services
ID Card Copy .................................. 117 • Email ....................................118 • Scan To ..................................... 122 • Fax....................................... 138 • USB ....................................145 • Device ....................................147 • Address Book ................................. 150 • Jobs ....................................155 Xerox B215 Multifunction Printer ® User Guide...
Page 112: Overview
Overview Overview Xerox Services are a gateway to the features and functions of your device. There are standard Services already installed and displayed on the Home screen. There are also services that are installed as standard but are hidden when your device is used for the first time.
Page 113: Copy
To use the touch screen keypad to enter the number of copies, touch the quantity, then touch the  numbers required. To amend the number of copies entered, touch the X button. Touch Confirm. Adjust copy settings as needed. Xerox B215 Multifunction Printer ® User Guide...
Page 114: Using The N-Up Option
Touch Start. If you placed documents in the automatic document feeder, scanning continues until the feeder is empty. To return to the home screen, press the Home button. The device prints multiple images on one sheet of paper. Xerox B215 Multifunction Printer ® User Guide...
Page 115: Copy Options
Works well with dark originals. • Normal: This setting works well with standard typed or printed originals. • Darken: To darken the image, touch the settings to the right of the scale. Works well with light print. Xerox B215 Multifunction Printer ® User Guide...
Page 116 • 4 Up: This feature is used to copy four documents, in a reduced size, onto one sheet of paper. Collation Places printed pages in • On: Defines the page sequence for printing. order. • Off: Select if collation is not required. Xerox B215 Multifunction Printer ® User Guide...
Page 117: Id Card Copy
To scan the second side of the original document and print the copies, touch Scan. To return to the home screen, press the Home button. The device prints both sides of the original on one side of the paper. Xerox B215 Multifunction Printer ® User Guide...
Page 118: Email
Insert the original documents face up in the document feeder, with the top of the page entering the feeder first. Adjust the paper guides so that they fit against the original documents. Touch Email. Enter recipients: Xerox B215 Multifunction Printer ® User Guide...
Page 119 Use the scroll function to access all feature screens. To start the scan, touch Send. If you placed documents in the automatic document feeder, scanning continues until the feeder is empty. To return to the home screen, press the Home button. Xerox B215 Multifunction Printer ® User Guide...
Page 120: Email Options
Works well with dark originals. • Normal: This setting works well with standard typed or printed originals. • Darken: To darken the image, touch the settings to the right of the scale. Works well with light print. Xerox B215 Multifunction Printer ® User Guide...
Page 121 To include a From email address, using the keypad, enter address that you want the the email address of the sender. recipient to reply to, use the From option. Note: This option can be enabled or disabled. Xerox B215 Multifunction Printer ® User Guide...
Page 122: Scan To
USB drive, refer to USB. You can adjust the default settings for Scan jobs. For information about customizing the Scan settings, refer to Scan to Network Settings. Xerox B215 Multifunction Printer ® User Guide...
Page 123: Scan To Pc
For instructions on setting up and configuring the Scan function, refer to Scan to Network Settings. For Windows and Macintosh scanning, the Printer Driver with Xerox Easy Printer Manager must be installed on your computer prior to use. Note: If you have not set up scan in Easy Printer Manager from your computer, your computer will not appear as a destination in the Scan to PC service.
Page 124 If scanning from the document glass, to scan another page touch Yes. Load an original and touch Scan. Otherwise, touch No. The images are scanned and sent to the destination selected in the job. To return to the home screen, press the Home button. Xerox B215 Multifunction Printer ® User Guide...
Page 125 At your computer, open Xerox Easy Printer Manager. Click the Printer menu, then from the list, select the printer required. At the top of the Xerox Easy Printer Manager window, select Advanced Setting or Machine Settings. Click Scan to PC Settings. The Scan to PC Settings screen appears.
Page 126: Scan To Network
Adjust the paper guides so that they fit against the original documents. Touch Scan to Network. A list of address book contacts setup with Scan To Destinations appears. Xerox B215 Multifunction Printer ® User Guide...
Page 127 If scanning from the document glass, to scan another page touch Yes. Load an original and touch Scan. Otherwise, touch No. The images are scanned and sent to the destination selected in the job. To return to the home screen, press the Home button. Xerox B215 Multifunction Printer ® User Guide...
Page 128: Scan To Wsd
From the list, select a WSD scan profile. To start the scan, touch Scan. The images are scanned and sent to the destination selected in the job. To return to the home screen, press the Home button. Xerox B215 Multifunction Printer ® User Guide...
Page 129 You can forward scanned images to an email address or a network folder automatically. To choose a forwarding option, click Tools, then click Scan Routing. Select your preferred option, enter the destination details, then click Save. The scanned images are forwarded to the specified destination. Xerox B215 Multifunction Printer ® User Guide...
Page 130: Scan Options
• Grayscale: Use if output is to be in shades of gray. color output. • Black and White: Use to select black and white output regardless of the color of your original. Xerox B215 Multifunction Printer ® User Guide...
Page 131 Works well with dark originals. • Normal: This setting works well with standard typed or printed originals. • Darken: To darken the image, touch the settings to the right of the scale. Works well with light print. Xerox B215 Multifunction Printer ® User Guide...
Page 132: Scan Using Twain And Wia
The printer scans your original documents and saves the images to the output destination specified in the software application. Note: Different software applications have different default settings for the output. For details, refer to the documentation provided with your application. Xerox B215 Multifunction Printer ® User Guide...
Page 133: Macintosh Scanning
Select Scan, then click Open Scanner. Select the features for the scan job. For information about the scan options, refer to Macintosh Scan Options. Click Scan. The original document is scanned and saved to the specified folder. Xerox B215 Multifunction Printer ® User Guide...
Page 134 • Use Other to select additional folders. Name Use to create a name for the scanned Enter a name for the scanned file. The document. file name is appended with a number for subsequent scans. Xerox B215 Multifunction Printer ® User Guide...
Page 135 Determines the type of file created. JPEG, TIFF, PNG, JPEG 2000, GIF, BMP, Image Correction Use to adjust the image quality settings • None used when scanning the original • Manual: Brightness, Tint, documents. Temperature Xerox B215 Multifunction Printer ® User Guide...
Page 136: Linux Scanning
Use this option to scan a multi-page job using the document glass. Load original documents one at a time. Text or Photo Use this option to select the type of originals being scanned. Xerox B215 Multifunction Printer ® User Guide...
Page 137 To save the file, click the Download icon, then navigate to the file location required. 10. To select a different file type, choose the file type required from the File Format menu. 11. To change the file name, type the file name required, then click Save. Xerox B215 Multifunction Printer ® User Guide...
Page 138: Fax
Insert the original documents face up in the document feeder, with the top of the page entering the feeder first. Adjust the paper guides so that they fit against the original documents. Xerox B215 Multifunction Printer ® User Guide...
Page 139 Use the scroll function to access all feature screens. To start the scan, touch Send. If you placed documents in the automatic document feeder, scanning continues until the feeder is empty. To return to the home screen, press the Home button. Xerox B215 Multifunction Printer ® User Guide...
Page 140: Sending A Delayed Fax
Use the scroll function to access all feature screens. Touch Send. The fax is scanned and saved, then sent at the time that you specified. To return to the home screen, press the Home button. Xerox B215 Multifunction Printer ® User Guide...
Page 141: Sending A Fax From Your Computer
Select Print from the File menu. The Print window is displayed. It may look slightly different depending on your application. Select Xerox MFP PC Fax from your printer list in the Name drop-down list box. Select Printer Properties, then select OK.
Page 142 Click OK to send the document from your PC to your fax device, which will fax the document to the destination fax or faxes listed. Sending a Fax Using Xerox Easy Printer Manager At your computer, open Xerox Easy Printer Manager.
Page 143: Fax Options
• Auto: Select to optimize the background. background resulting from • Enhance: Select a higher number for a more vivid scanning colored paper or background. newspaper originals. • Erase: Select a higher number for a lighter background. Xerox B215 Multifunction Printer ® User Guide...
Page 144 • Send Time: Select the time to send the fax and the send your fax job. You can clock format. delay the send of your fax job for up to 24 hours. Xerox B215 Multifunction Printer ® User Guide...
Page 145: Usb
To select more files, touch +, then select additional files. • To remove a file name from the list, touch the file name. Select the quantity, and 2-sided printing options. Touch Print. When you are finished, remove the USB Flash drive. Xerox B215 Multifunction Printer ® User Guide...
Page 146: Scanning To A Usb Drive
Use the scroll function to access all feature screens. To begin the scan, touch Scan. The printer scans your images to the folder that you specified. When you are finished, remove the USB Flash drive. Xerox B215 Multifunction Printer ® User Guide...
Page 147: Device
General Use the General option to customize settings such as the power-saver modes, date and time, and control panel brightness. You can configure the General settings using the device control panel, or by using Xerox CentreWare Internet Services. ® ®...
Page 148: About
® warning alerts appear on the control panel. You can customize the alerts that appear on the control panel and configure email alert notifications. To check the supplies status and set up alerts using Xerox CentreWare Internet Services, refer to ®...
Page 149: Billing Meter Information
If you provide regular billing information for your device, you can use SMart eSolutions to simplify the process. You can enable SMart eSolutions to send billing meter readings to Xerox automatically so that you do not have to collect the readings manually. For more information,...
Page 150: Address Book
Fax: To enter a fax number for the contact, touch Fax, then use the touch screen keypad.  Touch Confirm. • Scan to Network: To enter a scan to network location for the contact, use Xerox CentreWare ® ® Internet Services. For details, refer to...
Page 151 Adding or Editing Contacts in the Address Book Using Xerox CentreWare Internet Services ® ® Adding Contacts in the Address Book Using Xerox CentreWare ® ® Internet Services At your computer, open a Web browser, and in the address field, type the IP address of the printer, then press Enter or Return.
Page 152 If authentication is required for scan locations, enter a valid login name and password. To save the new password, click Select to save new password. To add another contact, click Add Another Contact After Saving. Click Save. Adding Groups in the Address Book Using Xerox CentreWare Internet ®...
Page 153: Centreware ® Internet Services
Address Book Editing or Deleting Contacts in the Address Book Using Xerox ® CentreWare Internet Services ® At your computer, open a Web browser, and in the address field, type the IP address of the printer, then press Enter or Return.
Page 154 For Existing Content Management, click Add new contacts to the existing Device Address Book or Replace existing Device Address Book with the new contacts. Click Upload File. Verify the information in the address book fields. 10. Click Import. Exporting Contacts from the Address Book Using Xerox CentreWare ® ® Internet Services At your computer, open a Web browser, and in the address field, type the IP address of the printer, then press Enter or Return.
Page 155: Jobs
Jobs service. For more information, refer to Deleting at Job at the Control Panel. From the Jobs window in Xerox CentreWare Internet Services, you can view a list of active and ®...
Page 156 Managing Jobs Using Xerox CentreWare Internet ® ® Services You can view a list of active jobs and delete print jobs from the Active Jobs list in Xerox CentreWare ® ® Internet Services. You can use Xerox CentreWare Internet Services to submit jobs for printing at the ®...
Page 157 Jobs Xerox B215 Multifunction Printer ® User Guide...
Page 158: Printing
Printing This chapter includes: • Printing Overview ................................. 159 • Printing Using Windows ............................160 • Xerox Easy Printer Manager ............................ 169 • Printing Using Macintosh ............................170 • Printing Using Linux ..............................173 • Printing Using Xerox CentreWare Internet Services .................. 176 ®...
Page 159: Printing Overview
To access the many print drivers which can be used with your printer, refer to the Software and Documentation CD delivered with your printer, or download the latest versions from www.xerox.com/office/B215drivers. Xerox B215 Multifunction Printer ®...
Page 160: Printing Using Windows
• Favorites Tab • Basic Tab • Paper Tab • Graphics Tab • Advanced Tab • Xerox Tab Select OK to confirm your selections. Select Print or OK to print your document. Xerox B215 Multifunction Printer ® User Guide...
Page 161: Print Options
Additional options are available on some tabs which provide information about your device. Paper Tab The Paper tab, in the right panel, is visible on each main tab except for the Favorites and Xerox tabs. It displays a graphical summary of your selections.
Page 162 The Preview tab, in the right panel, is visible only on the Favorites tab. It displays a graphical summary of your selections. Details Tab The Details tab, in the right panel, is visible only on the Favorites tab. It displays a summary of the selected Favorite and notes incompatible options. Xerox B215 Multifunction Printer ® User Guide...
Page 163 Page images are reordered to enable you to fold the paper after printing to make a booklet. Page Border: Use this option to select from a variety of borders for your output. Xerox B215 Multifunction Printer ® User Guide...
Page 164 • • Short Edge: This is the type often used with calendars. The second side images are rotated 180 degrees. Smart Duplexing If the Smart Duplexing mode has been enabled in Xerox CentreWare Internet Services, 2-Sided ® ® printing is selected or deselected automatically. Use Smart Duplexing to reduce the amount of energy and paper used in the printing process.
Page 165 Edge Enhancement: Use this option to improve image definition. • Advanced: Use this option to adjust the brightness and contrast levels. Select OK to save your selections. Toner Saver Select On to save toner. • Xerox B215 Multifunction Printer ® User Guide...
Page 166 Select Edit from the Watermark drop-down list. The Edit Watermarks window appears. Select the watermark you want to delete from the Current Watermarks list and click Delete. Click Yes to confirm the deletion. Click OK. Xerox B215 Multifunction Printer ® User Guide...
Page 167 Select Edit from the Overlay drop-down list. The Edit Overlay window appears. Select the Overlay you want to delete from the Overlay List box. Click Delete. When a confirming message window appears, click Yes. Click OK. Xerox B215 Multifunction Printer ® User Guide...
Page 168 To add a binding margin, select the Manual Margin check box and select Details to select the margin position and width. Xerox Tab This tab provides version and copyright information as well as links to drivers and downloads, supplies ordering, and the Xerox Web site. Xerox B215 Multifunction Printer ®...
Page 169: Xerox Easy Printer Manager
Xerox Easy Printer Manager is is available for Windows and Macintosh operating systems. Xerox Easy Printer Manager conveniently provides access to device settings as well as functions such as scanning, faxing and printing. The Xerox Easy Printer Manger allows you to view the status and manage your device at your computer.
Page 170: Printing Using Macintosh
Copies: This allows you to choose the number of copies to be printed. You can select 1 to 999 • copies. • Pages: Select the pages or range of pages to print. Show Quick Preview: Select this option to display a graphical summary of your selections. • Xerox B215 Multifunction Printer ® User Guide...
Page 171 Page images are reordered to enable you to fold the paper after printing to make a booklet. • Reverse page orientation: Your printer prints all pages from the last page to the first page. Flip horizontally: Use this option to rotate all pages 180 degrees. • Xerox B215 Multifunction Printer ® User Guide...
Page 172: Using Airprint
Using Google Cloud Print Google Cloud Print is a service that allows you to print to a printer using your smart phone, tablet, or any other web-connected devices. For more information, refer to Google Cloud Print. Xerox B215 Multifunction Printer ® User Guide...
Page 173: Printing Using Linux
Printing Using Linux Printing Using Linux To print from a Linux workstation, install either a Xerox print driver for Linux or a CUPS (Common UNIX Printing System) print driver. Xerox recommends that you install the Unified Linux Driver for your printer.
Page 174: Printer Options
URL, print a test page and view status information. • Policies: This tab provides access to the printing policies for the device. You can set sharing options, Error and Operation policies. Use the Banner options to configure the printer banner sheet. Xerox B215 Multifunction Printer ® User Guide...
Page 175 Jobs: This option shows the list of Print jobs. Select Cancel job to cancel the selected job and select the Show completed jobs check box to see previous jobs on the job list. Click OK to apply the changes and close the Printer Properties window. Xerox B215 Multifunction Printer ® User Guide...
Page 176: Printing Using Xerox ® Centreware ® Internet Services
Internet ® ® Services You can print .pdf, .ps, .pcl, .txt, .prn, .tif, .tiff, .jpg, .jpeg and .xps files directly from Xerox CentreWare ® ® Internet Services without having to open another application or the print driver. The files can be stored on a local computer hard drive, mass storage device, or network drive.
Page 177 Auto, the printer automatically selects the paper type based on the printer settings. Delivery To print the job now, click the Immediate print option. To restore the default values of any print job, click the Restore Default Values button. Xerox B215 Multifunction Printer ® User Guide...
Page 178 Printing Using Xerox CentreWare Internet Services ® ® Xerox B215 Multifunction Printer ® User Guide...
Page 179 This chapter includes: • Supported Paper................................180 • Loading Paper ................................184 • Setting Paper Size and Type ............................ 189 • Media Output Locations ............................192 Xerox B215 Multifunction Printer ® User Guide...
Page 180: Supported Paper
Your printer is designed to use various paper and other media types. To ensure the best print quality and to avoid jams, follow the guidelines in this section. For best results, use Xerox paper and media recommended for your printer.
Page 181 Padded envelopes • Plastic media CAUTION: The Xerox Warranty or Service Agreement does not cover damage caused by using unsupported paper or specialty media. Coverage could vary outside these areas. Please contact your local representative for details. Paper Storage Guidelines Storing your paper and other media properly contributes to optimum print quality.
Page 182 C5 Envelopes 6.38 x 9.02 inches (162.0 x 229 mm) C6 Envelopes 4.49 x 6.38 inches (114 x 162 mm) No.10 Envelopes 4.12 x 9.5 inches (105 x 241 mm) Key: Supported Not Supported Xerox B215 Multifunction Printer ® User Guide...
Page 183 Postcard 32 to 43 lb (121 to 163 g/m²) card stock Envelopes g/m² 20 to 24 lb (75 to 90 Key: Supported Not Supported Xerox B215 Multifunction Printer ® User Guide...
Page 184: Loading Paper
For more media specifications, refer to Supported Paper. Pull out tray 1 and load paper into the tray, print side down. Do not fill above the Maximum Fill line indicated by the symbol Xerox B215 Multifunction Printer ® User Guide...
Page 185 For information about setting the paper type and size on the control panel, refer to Setting Paper Size and Type. Note: The settings made from the print driver on your computer override the settings on the control panel. Xerox B215 Multifunction Printer ® User Guide...
Page 186 Press to open the manual feed slot, located on the front of the printer. Note: The manual feed slot holds 1 sheet of the following media: 20 lb (80 g/m²) plain paper, transparency, label, envelope, or cardstock. Xerox B215 Multifunction Printer ® User Guide...
Page 187 The settings made from the print driver on your computer override the settings on the control panel. Envelope Mode Press to open the manual feed slot, located on the front of the printer. Xerox B215 Multifunction Printer ® User Guide...
Page 188 For information about setting the paper type and size on the control panel, refer to Setting Paper Size and Type. Note: The settings made from the print driver on your computer override the settings on the control panel. Xerox B215 Multifunction Printer ® User Guide...
Page 189: Setting Paper Size And Type
After loading paper in the paper tray, set the paper size and type using the control panel. These settings will apply to Copy and Fax modes. To change the paper tray settings on your computer, use Xerox Easy Printer Manager or Xerox ®...
Page 190 If your device is directly connected to your computer using a USB direct connection, the paper settings can be set using Xerox Easy Print Manager. If your device is Ethernet or Wireless connected, the Xerox Easy Printer Manager connects to Xerox CentreWare Internet Services for configuring device settings.
Page 191 Select the printer. Click Advanced Setting or Machine Settings. If using Windows, click Device Settings. Note: If your device is Ethernet or Wireless connected, device settings are configured using Xerox ® CentreWare Internet Services. Refer to Changing Tray Settings Using Xerox CentreWare ®...
Page 192: Media Output Locations
Note: The rear cover output can only be used for simplex jobs. Duplex printing with the rear door open will cause paper jams. Xerox B215 Multifunction Printer ® User Guide...
Page 193 Duplex printing with the rear cover open causes paper jams. CAUTION: The fuser area inside the rear cover of your device becomes very hot when in use. Take care when you access this area. Xerox B215 Multifunction Printer ® User Guide...
Page 194 Maintenance This chapter includes: • General Precautions ..............................195 • Cleaning the Printer ..............................196 • Supplies..................................... 200 • Managing the Printer ..............................208 • Moving the Printer ............................... 210 Xerox B215 Multifunction Printer ® User Guide...
Page 195: General Precautions
Do not touch the electrical contacts or gears. Doing so could damage the printer and cause the print quality to deteriorate. • Ensure any parts removed during cleaning are replaced before you plug in the printer. Xerox B215 Multifunction Printer ® User Guide...
Page 196: Cleaning The Printer
Wipe the surfaces of the document glass and Constant Velocity Transport (CVT) glass until they are clean and dry. Note: For best results, to remove marks and streaks, use Xerox Glass Cleaner. ® Xerox B215 Multifunction Printer ® User Guide...
Page 197 Wipe clean the entire area of the control panel, including the display. Wipe clean the automatic document feeder, output tray, paper tray, and other outside areas of your printer. Remove any residue with a clean cloth or paper towel. Xerox B215 Multifunction Printer ® User Guide...
Page 198 While cleaning the inside of the printer, be careful not to damage any inside parts. Do not use solvents such as benzene or thinner to clean. Printing quality problems can occur and damage can be caused to the printer. Xerox B215 Multifunction Printer ® User Guide...
Page 199 Tabs on the sides of the cartridge and corresponding grooves within the printer will guide the cartridge into the correct position until each locks into place Close the front cover. Plug in the power cord and power on the printer. Xerox B215 Multifunction Printer ® User Guide...
Page 200: Supplies
Use of toner other than genuine Xerox Toner can affect print quality and printer ® reliability. Xerox Toner is the only toner designed and manufactured under strict quality controls ® by Xerox for specific use with this printer. Xerox B215 Multifunction Printer ® User Guide...
Page 201 At your computer, open a Web browser. In the address field, type the IP address of the printer, then press Enter or Return. Click Support. Click the link to go to the Xerox website to order supplies online, or use the Supplies contact details shown to place a telephone order. Xerox B215 Multifunction Printer ®...
Page 202 You can check the status and percentage of life remaining for your printer supplies at the control panel, using Xerox CentreWare Internet Services, or using Xerox Easy Printer Manager. When printer ® ® supplies near their replacement time, warning alerts appear on the control panel. You can customize alerts and configure email alert notifications.
Page 203 • White streaks on prints or light printing occurs. • The low toner status indicator appears if the Low Toner Alert feature was enabled in Xerox ® CentreWare Internet Services. An error message will also appear on the user interface.
Page 204 Replace the toner cartridge using the following instructions. Open the front cover. Pull out the toner cartridge. Remove the new toner cartridge from the packaging. Remove the protective materials from the cartridge as directed in the packaging labels. Xerox B215 Multifunction Printer ® User Guide...
Page 205 Close the front cover. Make sure that the door is securely closed. Xerox B215 Multifunction Printer ® User Guide...
Page 206 Cover it with a piece of paper, if necessary. • Do not touch the green surface on the underside of the cartridge. Use the handle on the cartridge to avoid touching this area. Xerox B215 Multifunction Printer ® User Guide...
Page 207 Hold the drum cartridge by the handle and insert it into the printer until it locks into place. Re-install the toner cartridge. Close the printer front cover. Recycling Supplies For information on Xerox supplies recycling programs, go to www.xerox.com/gwa. Xerox B215 Multifunction Printer ® User Guide...
Page 208: Managing The Printer
If you provide regular billing information for your device, you can use SMart eSolutions to simplify the process. You can enable SMart eSolutions to send billing meter readings to Xerox automatically so that you do not have to collect the readings manually. For more information,...
Page 209 Managing the Printer Software Updates Xerox is continually seeking to improve its products. A software revision may become available to improve the functionality of your printer. The Software Upgrade feature allows the customer to upgrade the printer software without needing a Customer Service Representative to be present.
Page 210: Moving The Printer
CAUTION: Failure to repackage the printer properly for shipment can result in damage not covered by the Xerox Warranty or Service Agreement The Xerox Warranty or Service Agreement do not cover damage to the printer caused by improper moving. After moving the printer: Reinstall any parts that you removed.
Page 211 General Troubleshooting ............................213 • Paper Jams ..................................219 • Printing Problems ................................. 229 • Print-Quality Problems ............................... 236 • Copy and Scan Problems ............................241 • Fax Problems .................................. 242 • Getting Help .................................. 244 Xerox B215 Multifunction Printer ® User Guide...
Page 212: Troubleshooting Overview
If the problem persists, call for service. When you call for service, provide the service representative with the device serial number, IP address, and the contents of the display message. For information about locating the printer serial number, refer to Locating the Serial Number. Xerox B215 Multifunction Printer ® User Guide...
Page 213: General Troubleshooting
Restarting the Printer To restart the printer, refer to Power Options. Note: If restarting the printer does not resolve the problem, refer to Printer Fails to Power On Printer Resets or Powers Off Frequently. Xerox B215 Multifunction Printer ® User Guide...
Page 214 Access the application from which you are printing, then go to the page setup or printer settings. Set the paper source to match the tray selected in the print driver, or set the paper source to Auto Select. Xerox B215 Multifunction Printer ® User Guide...
Page 215 The job is complex. Wait for the document to finish printing. The print-quality mode in the print In the print driver, change the print-quality mode to Standard. driver is set to High Resolution Xerox B215 Multifunction Printer ® User Guide...
Page 216 Check supplies status, for details refer to Supply Status life. Information. If the drum cartridge has reached end of life, open the front cover, then replace the drum cartridge. For instructions, refer to Replacing the Drum Cartridge. Xerox B215 Multifunction Printer ® User Guide...
Page 217 The relative humidity of the room is too • Reduce the humidity in the room. high. • Move the printer to a location where the temperature and relative humidity are within the operating specifications. For details, refer to Environmental Specifications. Xerox B215 Multifunction Printer ® User Guide...
Page 218 Leave the rear cover open. Prints will be delivered face up. Note: The rear cover output can only be used for simplex jobs one sheet at a time. Do not leave rear cover open for duplex jobs. Xerox B215 Multifunction Printer ® User Guide...
Page 219: Paper Jams
Paper Jams Paper Jams Minimizing Paper Jams The printer is designed to function with minimal paper jams using Xerox supported paper. Other paper ® types can cause jams. If supported paper is jamming frequently in one area, clean that area of the paper path.
Page 220 The following illustration shows where paper jams can occur: Paper Tray 1 Automatic Document Feeder Manual Feed Slot Document Glass Inside the Printer Duplex and Rear Exit Areas Xerox B215 Multifunction Printer ® User Guide...
Page 221 Close the cover. Lift the automatic document feeder and gently pull out any jammed original. Close the automatic document feeder. Reload the originals into the automatic document feeder and touch Start to resume the job. Xerox B215 Multifunction Printer ® User Guide...
Page 222 Clearing Paper Jams from Inside the Printer. Pull out the paper tray. Remove any jammed paper by gently pulling it straight out. Release the two green latches positioned above where the paper tray sits. Xerox B215 Multifunction Printer ® User Guide...
Page 223 Clearing Paper Jams at the Manual Feed Slot To resolve the error that appears on the control panel, clear all paper from the manual feed slot. If the paper is not feeding properly, pull the paper out of the printer. Xerox B215 Multifunction Printer ® User Guide...
Page 224 To resolve the error that appears on the control panel, clear all paper from inside the printer. CAUTION: Some areas of the printer are hot. Take care when removing paper from the printer. Open the front cover. Pull the toner cartridge out. Xerox B215 Multifunction Printer ® User Guide...
Page 225 Clearing Paper Jams from the Duplex and Rear Exit Areas To resolve the error that appears on the control panel, clear all paper from the duplex and rear exit areas. Open the rear cover of the printer. Xerox B215 Multifunction Printer ® User Guide...
Page 226 Remove any paper you see, working slowly so that you don’t tear any pieces or damage printer parts. After removing the paper you see, pull the baffle up until the latches click into place. Xerox B215 Multifunction Printer ® User Guide...
Page 227 Remove the paper from the tray, then replace it with new, dry paper. Too much static electricity is present. Load new paper into the printer. Using unsupported paper. Use only Xerox-approved paper. For details, refer to Supported Paper. Xerox B215 Multifunction Printer ®...
Page 228 The paper is moist from humidity. Remove the moist paper, then replace it with new, dry paper. Using paper of the wrong size, thickness Use only Xerox-approved paper. For details, refer to Supported or type. Paper.
Page 229: Printing Problems
Reduce the complexity of the page or slow. try adjusting the print quality settings. After 100 consecutive prints the device print speed will slow down until the current job completes. The next job will return to rated speed. Xerox B215 Multifunction Printer ® User Guide...
Page 230 The resolution of the photo is very low. Reduce the photo size. If you increase photos is not good. the photo size in the software Images are not clear. application, the resolution will be reduced. Xerox B215 Multifunction Printer ® User Guide...
Page 231 The print job may not be PostScript. Make sure that the print job is a prints. PostScript job. Check to see whether the software application expected a setup or PostScript header file to be sent to the printer. Xerox B215 Multifunction Printer ® User Guide...
Page 232 If the message appears in standby mode or after printing has been completed, check the connection and/or whether an error has occurred. Note: Refer to the Microsoft Windows User Guide supplied with your computer for further information on Windows error messages. Xerox B215 Multifunction Printer ® User Guide...
Page 233 For detailed information, refer to the ‘Help for Linux’ distribution CD or the Gimp Front-end application. • If you wish to use another kind of scan application, refer to the application’s Help files. Xerox B215 Multifunction Printer ® User Guide...
Page 234 Ensure a document is loaded into the printer, ensure your printer is connected to the computer. Note: Refer to the Linux User Guide supplied with your computer for further information on Linux error messages. Xerox B215 Multifunction Printer ® User Guide...
Page 235 English alphabet and numbers are displayed normally on the cover page. Note: Refer to the Macintosh User Guide supplied with your computer for further information on Macintosh error messages. Xerox B215 Multifunction Printer ® User Guide...
Page 236: Print-Quality Problems
Adjust the print resolution and turn the Toner Save mode off. See the help screen of the print driver. • A combination of faded or smeared defects may indicate that the toner cartridge needs replacing. For details, refer to Replacing the Toner Cartridge. Xerox B215 Multifunction Printer ® User Guide...
Page 237 • Check the environmental conditions: very dry conditions or a high level of humidity (higher than 80% RH) can increase the amount of background shading. • Remove the old toner cartridge and install a new one, refer to Replacing the Toner Cartridge. Xerox B215 Multifunction Printer ® User Guide...
Page 238 • Check the paper type and quality. For details, refer to Supported Paper. • Ensure that the guides are not too tight or too loose against the paper stack, refer to Loading Paper. Xerox B215 Multifunction Printer ® User Guide...
Page 239 • Check the paper type and quality. For details, refer to Supported Paper. • Remove the toner cartridge and install a new one, refer to Replacing the Toner Cartridge. • The printer may require repair. Contact a service representative. Xerox B215 Multifunction Printer ® User Guide...
Page 240 • The high altitude may affect the print quality, such as loose toner or light a few sheets or loose imaging. Change the altitude setting for your printer. For details, refer to Setting toner, light print, or Altitude Adjustment. contamination occurs. Xerox B215 Multifunction Printer ® User Guide...
Page 241: Copy And Scan Problems
• The automatic document feeder may be left open while copies are being made. • Power off the printer, and then power on. Xerox B215 Multifunction Printer ® User Guide...
Page 242: Fax Problems
Fax Problems If your printer cannot send or receive faxes correctly, refer to the following tables. Note: If your Xerox device cannot send and receive faxes, ensure that the printer is connected to an approved analog or digital telephone line. Symptom Solutions No dial tone.
Page 243 You may have chosen the wrong paper settings in the print options. For details, refer the bottom of each Settings. page or on other pages, with a small strip of text at the top. Xerox B215 Multifunction Printer ® User Guide...
Page 244: Getting Help
Warning alerts inform you about printer conditions, such as low supplies or low paper supply that require your attention. If more than one warning condition occurs, only one warning message appears on the control panel at a time. Information about current errors and printer status can also be viewed using Xerox CentreWare ®...
Page 245 The Online Support Assistant provides instructions and troubleshooting help to solve your printer problems. For example, you can find solutions for print-quality problems, paper jams, and software installation issues. To access the Online Support Assistant, go to www.xerox.com/office/B215support. Xerox B215 Multifunction Printer ®...
Page 246 Technical support information for your www.xerox.com/office/B215support printer, including online technical support, Online Support Assistant and print driver downloads Information Pages Print reports from the control panel or using Xerox CentreWare ® ® Internet Services. For details, refer to Information Pages.
Page 247 Getting Help Xerox B215 Multifunction Printer ® User Guide...
Page 248 Displaying or Hiding Network Settings ....................... 263 • System Timeout ................................264 • USB Port Security ................................. 265 • Restricting Access to the Web User Interface ....................266 • Software Verification Test ............................267 Xerox B215 Multifunction Printer ® User Guide...
Page 249: Xerox ® Centreware ® Internet Services
Finding the IP Address of Your Printer To install the print driver for a network-connected printer, it is often necessary to know the IP address of your printer. Also, the IP address is used to access the settings of your printer through Xerox ®...
Page 250 When you select an option which requires Administrator Account access, a security login window appears. For User Name, enter Admin. For Password, enter the administrator account password that was set during initial access to Xerox CentreWare Internet Services. Click OK.
Page 251 To prevent unauthorized changes to printer settings, ensure the Administrator Account password is changed regularly. Be sure to store the password in a secure location. Note: If you are accessing Xerox CentreWare Internet Services for the first time after printer ®...
Page 252: Setting Access Rights
• Network Authentication: This option enables network authentication. To prove their identity, users type their user name and password at the control panel or in Xerox CentreWare Internet ®...
Page 253 To enable the log out confirmation screen, select Show at Log Out. To show the log out confirmation screen after every job, select Show After Every Job. To disable the log out confirmation screen, select Don't Show. Xerox B215 Multifunction Printer ® User Guide...
Page 254: Setting Print Permissions
If prompted to enter a user name and password, for information about logging in as an administrator, refer to Accessing the Xerox CentreWare Internet Services Administrator Account. ® ® For 2-Sided Printing Policy, for Always Require 2-Sided Printing, select On or Off. Click Save. Xerox B215 Multifunction Printer ® User Guide...
Page 255: Device User Database
To edit a user, for the user, click the Pencil icon. Edit the fields required, then click Save. To delete a user, for the user, click the X icon. To confirm the deletion, click OK. Xerox B215 Multifunction Printer ® User Guide...
Page 256: Secure Http
Ensure that the date and time configured on the printer is correct. The time that is set on the printer is used to set the start time for the Xerox Device Certificate. A Xerox Device Certificate is installed when you enable HTTP. After you enable HTTP, check the device certificate.
Page 257: Ip Filtering
® ® To enable IP filtering, select IPv4 Filtering Enabled, IPv6 Filtering Enabled, or both. To permit access to the device, type the IP Address and Port or Prefix as needed. Click Apply. Xerox B215 Multifunction Printer ® User Guide...
Page 258: Ipsec
To remove IPSec connections, click Flush All IPSec Connections. For Shared Secret, enter the shared key value. For Verify Shared Secret, re-enter the shared key value. To save the new shared key, select Select to save new Shared Secret. Click Apply. Xerox B215 Multifunction Printer ® User Guide...
Page 259: Security Certificates
Internet Services Administrator Account. ® ® Click Create New Certificate, then select an option: • Self Signed Certificate • Certificate Signing Request (CSR) Click Continue. For the selected certificate type, complete the fields. Click Apply. Xerox B215 Multifunction Printer ® User Guide...
Page 260 Security Certificates Installing a Trusted Certificate Authority Certificate If the printer uses the Xerox Device Certificate, and a user attempts to access the printer using Xerox ® ® CentreWare Internet Services, an error message can appear in their Web browser. To avoid error ®...
Page 261: Concealing Or Showing Job Names
Concealing or Showing Job Names Concealing or Showing Job Names You can conceal job names from displaying on the control panel, and in the Active Jobs and Completed Jobs lists in Xerox CentreWare Internet Services. ® ® In Xerox CentreWare Internet Services, click Properties Security.
Page 262: 262
To locate and select the Client Certificate, for Upload Client Certificate, click Browse or Choose File. To assign a private password, for Private Key Password, type a password. Click Upload. 8. Click Apply. Xerox B215 Multifunction Printer ® User Guide...
Page 263: Displaying Or Hiding Network Settings
Accessing the Xerox CentreWare Internet Services Administrator Account. ® ® To show network information, select Show IPv4 Address or Show Host Name. To hide network information, select Hide Network Information. Click Apply. Xerox B215 Multifunction Printer ® User Guide...
Page 264: System Timeout
Local User Interface. For Web System Timer, type the amount of time the system waits before it resets settings to the default options and logs out inactive users from the Web User Interface. Click Apply. Xerox B215 Multifunction Printer ® User Guide...
Page 265: Usb Port Security
Accessing the Xerox CentreWare Internet Services Administrator Account. ® ® To enable a port, for the port, select the check box. To disable a port, for the port, clear the check box. Click Apply. Xerox B215 Multifunction Printer ® User Guide...
Page 266: Restricting Access To The Web User Interface
Internet Services Administrator Account. ® ® To restrict access to the Web User Interface, for Lock WebUI, select the check box. To allow access to the Web interface, clear the check box. Click Apply. Xerox B215 Multifunction Printer ® User Guide...
Page 267: Software Verification Test
You can test the printer software to confirm that it is operating correctly. The test checks software files to confirm that they are not corrupt. If the printer software appears to function improperly, a Xerox representative can ask you to perform this test.
Page 268 Software Verification Test Xerox B215 Multifunction Printer ® User Guide...
Page 269 This chapter includes: • Printer Specifications ..............................270 • Feature Specifications ............................... 274 • Network Environment ..............................277 • System Requirements ..............................278 • Electrical Specifications ............................279 • Environmental Specifications ..........................280 Xerox B215 Multifunction Printer ® User Guide...
Page 270: Printer Specifications
Up to 15 images per minute on Letter (215 x 279 mm) and A4 (210 x 297 mm) First Print Out Time As fast as 8.5 seconds from Ready status Warm Up Time Less than 32 seconds from Sleep mode Xerox B215 Multifunction Printer ® User Guide...
Page 271 25.24 lb (11.45 kg) Clearance Requirements 69 cm 27.2 in 10 cm 10 cm (3.9 in.) (3.9 in.) 36 cm 10 cm (14.2 in.) 90.2 cm (3.9 in.) (35.5 in) 60.1 cm (23.7 in) Xerox B215 Multifunction Printer ® User Guide...
Page 272 • Envelope Monarch, Com-10, DL, C5, C6, Postcard 4 x 6 Custom Sizes: • Minimum Size: 3 x 5 inch (76 x 127 mm) • Maximum Size: 8.5 x 14 inch (216 x 356 mm) Xerox B215 Multifunction Printer ® User Guide...
Page 273 • A4: 20 color images per minute • Letter: 21 color images per minute Media Output Feature Specification Output Tray Capacity 120 sheets of 20 lb (80 g/m²) face down Rear Cover Capacity 1 sheet face up Xerox B215 Multifunction Printer ® User Guide...
Page 274: Feature Specifications
• Starter Toner Cartridge: 1500 standard prints for 220V devices and 1000 standard prints for 110V devices Standard Printer Memory 256 MB Compatibility Windows PC / MAC / Linux PDL / PCL PCL5e, PCL6, Postscript 3 Xerox B215 Multifunction Printer ® User Guide...
Page 275 • Document Glass: Up to 1200 x 1200 dpi Multi Copy 1 - 99 Copy Speeds Single Original, Multiple Copies: • 31 cpm Letter • 30 cpm A4 Multiple Original, Single Copy: • 21 cpm Letter • 20 cpm A4 Xerox B215 Multifunction Printer ® User Guide...
Page 276 Scan to PC via USB or network connection Scan Speeds 30 - 17 images per minute depending on scan mode Scan Send Modes Black and White, Grayscale, and Color Grayscale 256 levels Compatibility TWAIN Standard, WIA Standard Xerox B215 Multifunction Printer ® User Guide...
Page 277: Network Environment
• Mac OS X 10.9 ~ 10.14 Network protocols • TCP/IPv4, TPC/IPv6 • DHCP, BOOTP • DNS, WINS, DDNS, Bonjour, SLP, UPnP • Standard TCP/IP Printing (RAW), LPR, IPP, WSD • SNMPv1/v2c/v3, HTTP, IPSec Xerox B215 Multifunction Printer ® User Guide...
Page 278: System Requirements
16.10, 17.04, 17.10, 18.04, 18.10 • Debian 6, 7, 8, 9 • Redhat Enterprise Linux 5, 6, 7 ® • SuSE Linux Enterprise Desktop 10, 11, 12 • Mint 15, 16, 17, 17.1 Xerox B215 Multifunction Printer ® User Guide...
Page 279: Electrical Specifications
• Power Save mode: 1.1 Watts • Stand By mode: Less than 50 Watts • Sleep mode: 1.4 Wh • Ready mode: 55 Wh • Average Operation - Continuous Printing: less than 500 Wh Xerox B215 Multifunction Printer ® User Guide...
Page 280: Environmental Specifications
Note: Under extreme environmental conditions, such as 10 C and 90% relative humidity, issues can occur due to condensation. Elevation For optimum performance, use the printer at elevations below 3100 M (10,170 ft.). Xerox B215 Multifunction Printer ® User Guide...
Page 281 Environmental Specifications Xerox B215 Multifunction Printer ® User Guide...
Page 282 Regulatory Information This appendix contains: • Basic Regulations ................................. 283 • Copy Regulations ................................. 289 • Fax Regulations ................................292 • Safety Certification ..............................296 • Material Safety Data ..............................297 Xerox B215 Multifunction Printer ® User Guide...
Page 283: Basic Regulations
• Consult the dealer or an experienced radio/television technician for help. Changes or modifications to this equipment not approved by Xerox can void the authority of the user to operate this equipment. Note: To ensure compliance with Part 15 of the FCC rules, use shielded interface cables.
Page 284 Basic Regulations European Union The CE mark applied to this printer symbolizes a declaration of conformity by Xerox with the following applicable Directives of the European Union as of April 16, 2014: Radio Equipment Directive 2014/53/EU. Hereby, Xerox declares that the radio equipment model B215 is in compliance with Directive 2014/53/EU.
Page 285 Basic Regulations Environmental Benefits of Duplex Printing Most Xerox devices have duplex printing, also known as 2-sided printing, capability. This enables you to print on both sides of the paper automatically, and therefore helps to reduce the use of valuable resources by reducing your paper consumption.
Page 286 Changing the default Power Saver activation times can result in an overall higher energy consumption of the device. Before you turn off Power Saver modes or set a long activation time, consider the increase in device power consumption. To learn more about Xerox participation in sustainability initiatives, go to: www.xerox.com/environment Xerox B215 Multifunction Printer ®...
Page 287 Eco Certified to Office Machines CCD-035 This product is certified to EcoLogo standard for office machines, meeting all requirements for reduced environmental impact. As part of achieving certification, Xerox Corporation has proven this product meets the EcoLogo criteria for energy efficiency. Certified copier, printer, multifunctional device, and fax products must also meet criteria such as reduced chemical emissions and demonstrate compatibility with recycled supplies.
Page 288 This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications to this device not specifically approved by the Xerox Corporation may void the user's authority to operate this equipment.
Page 289: Copy Regulations
Further information about these provisions may be obtained from the Copyright Office, Library of Congress, Washington, D.C. 20559. Ask for Circular R21. Certificate of Citizenship or Naturalization. Foreign Naturalization Certificates may be photographed. Xerox B215 Multifunction Printer ® User Guide...
Page 290 Canada. • Impressed or adhesive stamps used for the purpose of revenue by the Government of Canada or of a province or by the government of a state other than Canada. Xerox B215 Multifunction Printer ® User Guide...
Page 291 Copyright material or trademarks without the consent of the owner • Postage stamps and other negotiable instruments This list is not inclusive and no liability is assumed for either its completeness or accuracy. In case of doubt, contact your legal counsel. Xerox B215 Multifunction Printer ® User Guide...
Page 292: Fax Regulations
To order the correct service from the local telephone company, you may also have to quote the codes listed below: • Facility Interface Code (FIC) = 02LS2 • Service Order Code (SOC) = 9.0Y Xerox B215 Multifunction Printer ® User Guide...
Page 293 You, not Xerox, assume all responsibility and/or liability for any damage caused by the connection of this machine to an unauthorized jack. If this Xerox device causes harm to the telephone network, the Telephone Company will notify you in advance that temporary discontinuance of service may be required. But if advance notice is not practical, the Telephone Company will notify the customer as soon as possible.
Page 294 Malta United Kingdom If you have problems with your product, contact your local Xerox representative. This product can be configured to be compatible with other country networks. Before reconnecting the device to a network in another country, contact your Xerox representative for assistance.
Page 295 For correct operation, total of the RENs of all devices connected to a single line at any time should not exceed five. Xerox B215 Multifunction Printer ® User Guide...
Page 296: Safety Certification
Underwriters Laboratories Inc. (US/Canada) UL 60950-1, 2nd Edition, 2014-10-14 CAN/CSA C22.2 No. 60950-1-07, 2nd Edition, 2014-10 Underwriters Laboratories Inc. (Europe) IEC 60950-1:2005 + A1:2009 + A2:2013 EN 60950-1:2006 + A11:2009 + A1:2010 + A12:2011 + A2:2013 Xerox B215 Multifunction Printer ® User Guide...
Page 297: Material Safety Data
Material Safety Data Material Safety Data For Material Safety Data information regarding your printer, go to: • North America: www.xerox.com/msds • European Union: www.xerox.com/environment_europe For the Customer Support Center phone numbers, go to www.xerox.com/office/worldcontacts Xerox B215 Multifunction Printer ® User Guide...
Page 298 Material Safety Data Xerox B215 Multifunction Printer ® User Guide...
Page 299 Recycling and Disposal This appendix contains: • All Countries ................................... 300 • North America ................................301 • European Union ................................302 • Other Countries ................................304 ® Xerox B215 Multifunction Printer User Guide...
Page 300 All Countries All Countries If you are managing the disposal of your Xerox product, please note that the printer may contain lead, mercury, perchlorate, and other materials whose disposal may be regulated due to environmental considerations. The presence of these materials is fully consistent with global regulations applicable at the time that the product was placed on the market.
Page 301 North America Xerox operates an equipment take-back and reuse/recycle program. Contact your Xerox representative (call 1-800-ASK-XEROX) to determine if this Xerox product is part of the program. For more information about Xerox environmental programs, visit www.xerox.com/environment, or for local recycling and disposal information, contact your local authorities.
Page 302 In accordance with European legislation, end of life electrical and electronic equipment subject to disposal must be managed within agreed procedures. Prior to disposal, please contact your local reseller or Xerox representative for end of life take-back information. Collection and Disposal of Equipment and Batteries...
Page 303 This wheeled bin symbol may be used in combination with a chemical symbol. This establishes compliance with the requirements set out by the Directive. Battery Removal Batteries should only be replaced by a MANUFACTURER-approved service facility. ® Xerox B215 Multifunction Printer User Guide...
Page 304 Other Countries Other Countries Please contact your local waste management authority to request disposal guidance. ® Xerox B215 Multifunction Printer User Guide...
Page 305 Other Countries ® Xerox B215 Multifunction Printer User Guide...

Xerox B215 User Manual

1 Safety

1 Safety

2 Getting Started

3 Installation and Setup

4 Using the Services

5 Printing

6 Paper and Media

7 Maintenance

8 Troubleshooting

9 Security

Specifications

Quick Links

Chapters

Troubleshooting

Related Manuals for Xerox B215

Summary of Contents for Xerox B215