Active Communication Is Unavailable Now Fail Rap - Xerox VersaLink B7025 Service Manual

018-709 Active Communication is Unavailable Now Fail
RAP
018-709 Active communication is unavailable now fail.
Procedure
1. In case of IPv4 environment, advise the customer to:
a. Check whether the address that is being used as the IPv4 address of the machine is
undefined, or whether it has become the Auto IP address.
b. Check if the network has been connected correctly.
c. Check with the network administrator on whether the DHCP server address has
been exhausted.
2. In case of IPv6 environment, advise the customer to:
a. Check whether the address that is being used as the IPv6 address of the machine
has been allocated with a global address that uses the network address distributed
by the IPv6 router.
b. Check if the network has been connected correctly.
c. Check with the network administrator on whether the IPv6 router has been config-
ured correctly.
Status Indicator RAPs
018-709, 018-710 to 018-714
018-710 to 018-714 LDAP Protocol Errors 10 to 14 RAP
018-710 LDAP protocol error 10 at address book operation (not registered in search range).
018-711 LDAP protocol error 11 at address book operation (admin limit is exceeded).
018-712 LDAP protocol error 12 at address book operation (extended function cannot be
used).
018-713 LDAP protocol error 13 at address book operation (secrecy is required).
018-714 LDAP protocol error 14 at Address Book operation (SASL bind in progress).
Procedure
Verify that print jobs are printing or print a configuration report and verify that network setup
settings are indicated. The printer is operational or the configuration report indicates
valid network settings.
Y N
Check for damage with the network connection. If there is no damage then there is a
problem with the network. Inform the customer that the network requires service.
There is a problem with the LDAP setups on the machine or with the remote LDAP server.
Advise the customer to verify the machine LDAP setups. If the check is good, there may be a
problem with the remote LDAP server.
April 2017
2-264 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer
Launch Issue