Sample Print Fail Rap - Xerox VersaLink B7025 Service Manual

016-707 Sample Print Fail RAP

016-707 When receiving Email, fax or internet fax, an invalid (not setup) mailbox number is
selected.
Procedure
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 10. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
Perform the steps that follow:
1. Advise the customer to:
a. Remove the conditions that disable sample print.
b. If the fault occurred at installation, check whether the operations for Sample Print are
correct.
2. Ensure that all connectors on the ESS PWB,
Ensure all surface mounted modules are securely connected.
3. Reload the software, GP 4.
4. Check the wiring between the ESS PWB,
5. Initialise the hard disk. Refer to dC355
6. Initialize the Sys - System NVM, refer to dC301.
7. Install a new hard disk, PL 3.10 Item
8. If the fault persists, install a new ESS PWB,
Launch Issue
Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer
WARNING
PL 3.10 Item 6 are securely connected.
PL 3.10 Item 6 and the hard disk.
Hard Disk Diagnostics.
2.
PL 3.10 Item 6.
016-708 Annotation/Watermark HDD Full RAP
016-708 When an annotation or watermark image was to be stored in the HDD, full status was
detected and the job was aborted.
Procedure
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to
death or injury. Moving parts can cause injury.
Perform the steps that follow:
1. Advise the customer to:
a. Cancel annotation or watermark, then repeat the operation.
b. Reduce the number of document pages. In Mixed Size mode, only a single size is
available.
c. For printing Stored Document, delete unnecessary documents from the hard disk,
then repeat the operation.
2. Ensure that all connectors on the ESS PWB,
Ensure all surface mounted modules are securely connected.
3. Reload the software, GP 4.
4. Check the wiring between the ESS PWB,
5. Initialise the hard disk. Refer to
6. Initialize the Sys - System NVM, refer to dC301.
7. Install a new hard disk, PL 3.10 Item
8. If the fault persists, install a new ESS PWB,
April 2017
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WARNING
GP 10. Disconnect the power cord. Electricity can cause
PL 3.10 Item 6 are securely connected.
PL 3.10 Item 6 and the hard disk.
dC355 Hard Disk Diagnostics.
2.
PL 3.10 Item 6.
Status Indicator RAPs
016-707, 016-708