Ssl Certificate (Smtp) Fail Rap - Xerox VersaLink B7025 Service Manual

017-716, 717, 718 SSL Certificate (SMTP) Fail RAP

017-716 The validity period of the server certificate has not started.
017-717 The validity period of the server certificate has expired.
017-718 The server name does not match the server address of the server certificate.
Procedure
Advise the customer to:
1. Check that the SMTP server clock and machine clock are correct.
2. Check the validity period of the SMTP server certificate.
3. Check that the server name that are registered in the SMTP server certificate and the
server address are correct.
4. If the clocks are correct, change the SMTP server SSL certificate to one that is valid.
NOTE: This problem can also be fixed by switching off the machines SSL Server Verifica-
tion setting. This will render the machine unable to guarantee the authenticity of the
SMTP server that it is connecting to.
Launch Issue
Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer
017-719 SMTP Over SSL Internal Fail RAP
017-719 Internal software error has occurred during SMTP over SSL process.
Procedure
Perform the steps that follow:
1. Advise the customer to repeat the operation.
2. If the fault persists, reload the software,
April 2017
2-217
GP 4.
Status Indicator RAPs
017-716, 717, 718, 017-719