Webdav Server Ssl Access Fail Rap - Xerox VersaLink B7025 Service Manual

027-767 WebDAV Server SSL Access Fail RAP

027-767 An error has occurred during the SSL/TLS connection.
Procedure
Advise the customer to:
1. Check the access from the PC to the scan document destination WebDAV server.
2. Check the scan document SSL settings of the destination WebDAV server.
3. Check the scan document destination WebDAV server name and server path name.
Launch Issue
Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer
027-768 WebDAV Server Certificate Fail RAP
027-768 There is a problem with the SSL certificate of the server.
Procedure
Advise the customer to:
1. Check the access from the PC to the scan document destination WebDAV server.
2. Ensure the machine is registered.
3. Ensure the scan SSL server certificate of the document destination WebDAV server is
correct. For example:
a. Check the expiration date.
b. Check that the machine time is correct.
c. Check that they are not on the disposal list.
d. Check the SSL server certificate of the certification path.
4. If the Scan document certificate to the destination WebDAV server is not registered, dis-
able the certificate validation of the machine.
April 2017
2-391
Status Indicator RAPs
027-767, 027-768