Backup Restore Error Rap - Xerox VersaLink B7025 Service Manual

016-565 Backup Restore Error RAP

016-565 Backup/restore error.
Procedure
Perform the steps that follow:
1. For USB backup, check that the USB memory is correctly installed. If the fault persists,
use a PC to check the USB memory for a 'backup' directory. If it is not there, create it.
2. When performing restore or deletion of backup files from the USB backup file, check that
the USB memory is correctly installed.
Launch Issue
Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer
016-566 Backup Restore Condition Error RAP
016-566 NVM backup/restore condition error.
Procedure
Advise the customer to:
1. During backup, save the FW download file into the 'dwld' directory in the USB memory,
connect it the machine, then perform the backup.
2. During restore, use the same IOT and IIT ROM versions as those during backup. When
performing restore using a USB backup file, also use the same HDD configuration.
3. If there is no HDD, use the same ESS ROM versions as well. If the same configuration
cannot be attained, delete the backup file from the panel.
4. If the problem occurred at an attempt to restore a backed-up file from an external place,
check that the ESS/IIT/IOT/fax ROM version is still the same as the version used when
the backed-up file was created. Furthermore, check the device is the same as the one
that generated the backed-up file.
April 2017
2-157
Status Indicator RAPs
016-565, 016-566