Unsigned Mail Receipt Was Rejected Rap - Xerox VersaLink B7025 Service Manual

027-716 Unsigned Mail Receipt Was Rejected RAP

027-716 Prohibited unsigned mail was detected. All the S/MIME unsigned mails (including
standard mails and S/MIME encrypted mails) are discarded.
Procedure
Perform the steps that follow:
1. Reload the software, GP 4.
2. If the fault persists, perform the 016A
Status Indicator RAPs
027-716, 027-717
Scan to Network Error Entry RAP.
027-717 No MX Record at DNS RAP
027-717 An enquiry was sent to the DNS server for the MX record, but it cannot be obtained.
Procedure
Advise the customer to:
1. Check with the DNS server administrator on the existence of DNS/MX record.
2. Check that the DNS server settings of the machine are correctly set.
April 2017
2-372 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer
Launch Issue