Fax App Not Available Rap - Xerox VersaLink B7025 Service Manual

020F Fax App Not Available RAP
Use this RAP to isolate the problem when the Fax App is not available, or is greyed out.
Procedure
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 10. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
From the Embedded Web Server Home screen, select Log In, then Admin. Enter the pass-
word '1111' (default setting). Select Log In. Select System, then Fax. Check that the fax is
enabled.
Exit Customer Administration Tools, GP
is displayed.
Y N
Check that the fax PWBs, PL 20.05
Perform the steps that follow:
1. Switch off the machine, GP 10.
2. Check the fax USB harness, PL 20.05 Item
3. Switch on the machine, GP 10.
The Fax App is displayed.
Y N
Reload the software, GP 4.
NOTE: Software should only be loaded on a working machine. Loading or reloading
software onto a machine (or fax module) that has a fault will not work.
Perform SCP 5 Final Actions.
Perform SCP 5 Final Actions.
Launch Issue
Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer
WARNING
23. Press the Home button on the UI. The Fax App
are installed correctly.
2.
020G Fax Module Checkout RAP
Use this RAP to check for problems with the fax PWBs.
Initial Actions
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to
death or injury. Moving parts can cause injury.
• Switch off, then switch on the machine,
• For image quality defects, perform the
RAP.
• Initialize the Sys - System NVM, refer to dC301.
Procedure
Switch off the machine GP 10. Disconnect the components that follow:
• If installed, the line 2 and 3 fax PWBs,
• The line 1 fax PWB, PL 20.05 Item 10
• The the fax USB harness, PL 20.05 Item 2
Check that the connectors are clean and not damaged. If the connectors are damaged, install
new components as necessary:
• Line 1 fax PWB, PL 20.05 Item
• Line 2 or 3 fax PWB, PL 20.05 Item
• Riser PWB, PL 20.05 Item
• Fax USB harness, PL 20.05 Item
• ESS PWB, PL 3.10 Item 6.
April 2017
2-285
WARNING
GP 10. Disconnect the power cord. Electricity can cause
GP 10.
IQ27 Unacceptable Received Fax Image Quality
PL 20.05 Item 15.
from the riser PWB.
from the ESS PWB.
10.
15.
16.
2.
Status Indicator RAPs
020F, 020G