708P91370 April 2017 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer Service Manual...
Page 2
All service documentation is supplied to Xerox external customers for informational purposes only. Xerox service documentation is intended for use by certified, product trained service per- sonnel only. Xerox does not warrant or represent that it will notify or provide to such customer any future change to this documentation. Customer performed service of equipment, or modules, components or parts of such equipment may affect whether Xerox is responsible to fix machine defects under the warranty offered by Xerox with respect to such equipment.
How To Use This Manual ....................Change History ....................... Mod/Tag Identification ..................... Voltages Resistances and Tolerances................Safety Information ......................Health and Safety Incident reporting ................Translation of Warnings ....................viii Launch Issue Introduction April 2017 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
This manual is part of a multinational service documentation system that is structured in the Always start with the Service Call Procedures, Section 1. Perform Initial Actions and verify the standard Xerox service manual format. problem, then follow the directions given.
These without tag symbols are used to identify the components or configurations that are used when this tag is not fitted. Figure 1 Mod/Tag identification symbols Introduction Launch Issue April 2017 Change History, Mod/Tag Identification Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
All resistance measurement tolerances are plus or minus 10%, unless otherwise stated in the procedure. DC Signal Nomenclature Figure 1 shows the signal nomenclature used in the BSDs. Figure 1 Signal nomenclature Launch Issue Introduction April 2017 Voltages Resistances and Tolerances Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Part Replacement Certain components in this product are susceptible to damage from electrostatic discharge. Only use genuine Xerox approved spare parts or components to maintain compliance with leg- Observe all ESD procedures to avoid component damage. islation and safety certification. Also refer to...
Health and Safety Incident reporting VI. Appendices The Health and Safety Incident Report involving a Xerox Product (Form # EH&S-700) is avail- I. Summary able in the locations that follow: This section defines requirements for notification of health and safety incidents involving Xerox •...
Moving parts can cause injury. AVISO: Tenga cuidado al medir la tensión de la línea de alimentación de corriente alterna. La electricidad puede causar lesiones e incluso la muerte. Introduction Launch Issue April 2017 Translation of Warnings viii Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Page 11
Do not use the power button as a safety disconnect device. The power button is not a disconnect device. Disconnect the power cord from the supply to isolate the equipment. Launch Issue Introduction April 2017 Translation of Warnings Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Page 12
Introduction Launch Issue April 2017 Translation of Warnings Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Page 13
SCP 1 Initial Actions......................SCP 2 Call Actions......................SCP 3 Fault Analysis ...................... SCP 4 Subsystem Maintenance ..................SCP 5 Final Actions ......................SCP 6 Machine Features ....................Launch Issue Service Call Procedures April 2017 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Page 14
Service Call Procedures Launch Issue April 2017 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
If telephone line cables are installed, ensure that the customer telephone line is functioning. Check the machine service log book for previous actions that are related to this call. Go to SCP 2 Call Actions. Launch Issue Service Call Procedures April 2017 SCP 1, SCP 2 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Page 16
• GP 6 How to Check a Motor. • GP 7 How to Check a Sensor. • GP 8 How to Check a Solenoid or Clutch. Service Call Procedures Launch Issue April 2017 SCP 3 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Page 17
PL 5.65 Item Toner Dispense Units Vacuum the toner dispense units. Jam Sensors Clean the sensors with a dry cotton swab. Scanner Launch Issue Service Call Procedures April 2017 SCP 4 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Page 18
12. If necessary, provide the customer with training. 13. Remove and destroy all copies of test patterns. 14. Ensure the machine and service area are clean. Service Call Procedures Launch Issue April 2017 SCP 4, SCP 5 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Page 19
• Xerox® VersaLink® B7035 with office finisher LX, booklet maker, HCF and TTM, Figure The Xerox® VersaLink® B7025/B7030/B7035 is available as a basic machine with tray 1. It is also available in various configurations using the options that follow: General For the space requirements, environment range and the print out time.
Page 20
Figure 3 Machine with office finisher LX and 3TM Figure 4 Machine with office finisher LX, booklet maker, HCF and TTM Service Call Procedures Launch Issue April 2017 SCP 6 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Page 21
012-152 Compiler Exit Sensor On Jam Entry RAP ............2-60 003-980, 003-981 Staple Error RAP ................2-36 012-152A Compiler Exit Sensor On Jam RAP ..............2-61 012-161 Set Eject Jam Entry RAP .................. 2-62 Launch Issue Status Indicator RAPs April 2017 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Page 22
016-366, 016-367 Controller HDD Fail RAP ..............2-124 012-905 Compiler Tray No Paper Sensor Static Jam RAP..........2-97 016-368, 369, 370 Controller Diagnostic Fail RAP............2-125 012-935B Entrance Sensor RAP ..................2-98 Status Indicator RAPs Launch Issue April 2017 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Page 23
016-543 Attestation Agent Error 543 RAP ..............2-150 016-706 Maximum User Number Exceeded RAP............2-176 016-545 Attestation Agent Error 545 RAP ..............2-151 016-707 Sample Print Fail RAP ..................2-177 Launch Issue Status Indicator RAPs April 2017 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Page 24
017-750 Custom Transfer Plug-In Internal Fail RAP............2-228 016-772 Scan Data Repository Error RAP..............2-202 017-751 Custom Transfer Plug-In Other Fail RAP............2-229 016-776 Image Conversion Error RAP ................2-203 Status Indicator RAPs Launch Issue April 2017 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Page 25
018-558 HTTP File Not Found RAP................2-253 018-785 LDAP Protocol Error 85 RAP ................2-280 018-559 HTTP File Duplication Fail RAP ................ 2-254 018-786 LDAP Protocol Errors 86 to 97 RAP ..............2-280 Launch Issue Status Indicator RAPs April 2017 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Page 26
024-365 Overflow on Loop Back Write RAP ..............2-306 024-985 Bypass Tray Obstructed RAP ................2-332 024-366 JBIG Library Other Fail RAP ................2-306 024-367 Decompress Other Fail RAP................2-307 024-368 PCI Error RAP....................2-307 Status Indicator RAPs Launch Issue April 2017 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Page 27
027-523 Lock Folder Creation Failure in SMB RAP............2-358 027-751 Job Template Analysis Error RAP..............2-384 027-524 Folder Creation Failure in SMB RAP ..............2-358 027-752 Required User Entry Not Entered RAP ............. 2-384 Launch Issue Status Indicator RAPs April 2017 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Page 28
029-719 EIP Print Error With Remote Server RAP ............2-409 033-585 SIP Request Error RAP..................2-435 029-720 EIP Print Error With Server Permission RAP ............ 2-409 033-586 T38 Protocol Not Ready RAP ................2-435 Status Indicator RAPs Launch Issue April 2017 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Install new components as necessary: • Main power switch, PL 1.05 Item • LVPS, PL 1.10 Item Check the AC circuit to each component. Refer to the Wiring Diagrams. Launch Issue Status Indicator RAPs April 2017 01A, 01B Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-13...
Check the +24VDC circuit for a short circuit to frame. Refer to the Wiring Diagrams. Check the wiring of the suspect component for an open circuit or poor contact. Refer to the Wiring Diagrams. Status Indicator RAPs Launch Issue April 2017 2-14 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Check the wiring between the ESS PWB and the UI assembly. Reload the software, If the fault persists, install a new components as necessary: • UI assembly, PL 2.05 Item • ESS PWB, PL 3.10 Item Launch Issue Status Indicator RAPs April 2017 002-500 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-15...
Page 36
Status Indicator RAPs Launch Issue April 2017 002-500 2-16 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Item 6 are securely connected. Ensure all surface mounted modules on both PWBs are securely connected. Reload the software, Perform the Special Boot Modes RAP. Launch Issue Status Indicator RAPs April 2017 003-311, 003-318, 003-319 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-17...
003-336 IISS receiving error detected by the controller. The NAK that notifies of the occurrence of a transmission failure is received. Status Indicator RAPs Launch Issue April 2017 003-320 to 003-343 2-18 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Ensure all surface mounted modules on both PWBs are Perform the Special Boot Modes RAP. securely connected. Reload the software, Perform the Special Boot Modes RAP. Launch Issue Status Indicator RAPs April 2017 003-344, 003-345, 003-346 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-19...
Reload the originals, then re-run the job. Advise the customer not to attempt to copy documents that are restricted. If the fault persists, reload the software, Status Indicator RAPs Launch Issue April 2017 003-700, 003-701 2-20 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
If the fault persists, reload the software, Advise the customer to load the 2 sided simultaneous scan correction chart correctly. If the fault persists, reload the software, Launch Issue Status Indicator RAPs April 2017 003-702, 003-703, 003-704 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-21...
Advise the customer to change the parameters, then retry the job. If the fault persists, reload the software, If the fault persists, reload the software, Status Indicator RAPs Launch Issue April 2017 003-705, 003-750 2-22 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
If the fault persists, reload the software, Perform the steps that follow: Advise the customer to perform scanning below 400 dpi resolution. If the fault persists, reload the software, Launch Issue Status Indicator RAPs April 2017 003-751, 003-752, 932, 935 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-23...
Advise the customer to perform scanning below 200 dpi resolution or perform scanning in other than mixed mode. If the fault persists, reload the software, Status Indicator RAPs Launch Issue April 2017 003-753, 930, 933, 003-754 to 003-756 2-24 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Page 45
Advise the customer to perform scanning below 300 dpi resolution or perform scanning in other than mixed mode. If the fault persists, reload the software, Launch Issue Status Indicator RAPs April 2017 003-757, 931, 934, 003-760, 003-761 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-25...
Advise the customer to cancel the job then to change the scan resolution parameter and then retry the job. If the fault persists, reload the software, If the fault persists, reload the software, Status Indicator RAPs Launch Issue April 2017 003-764, 003-780 2-26 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Advise the customer to cancel the job then to clear the B/W setting for color mode or the side 2 cover image setting, then retry the job. If the fault persists, reload the software, If the fault persists, reload the software, Launch Issue Status Indicator RAPs April 2017 003-795, 003-940 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-27...
Size Mismatch Jam on SS Mix-Size RAP • 005-196, 198, 199, 946, 948, 949, 950 Size Mismatch Jam RAP If the fault persists, reload the software, Status Indicator RAPs Launch Issue April 2017 003-941, 003-942, 956 2-28 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Advise the customer to manually select an appropriate paper tray, then retry the job. If the fault persists, reload the software, If the fault persists, reload the software, Launch Issue Status Indicator RAPs April 2017 003-944, 003-946 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-29...
Page 50
Advise the customer to reload the correct number and size of documents, and to correctly program the job on the UI. Retry the job. If the fault persists, reload the software, Status Indicator RAPs Launch Issue April 2017 003-947, 948, 951, 955, 003-952 2-30 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Advise the customer to select a tray that has the correct size of paper, then retry the job. If the fault persists, reload the software, Launch Issue Status Indicator RAPs April 2017 003-963, 965, 966, 003-968 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-31...
Switch off, then switch on the machine, Ensure the memory SD card, PL 3.10 Item 11 is installed. If the fault persists, reload the software, Status Indicator RAPs Launch Issue April 2017 003-969, 003-970, 003-976 2-32 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Advise the customer to set the number of pages of the document to be within the maxi- mum number of pages that can be stored. If the fault persists, reload the software, Launch Issue Status Indicator RAPs April 2017 003-971, 003-972 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-33...
If the fault persists, reload the software, use reduction to make a smaller document, then retry the job. If the fault persists, reload the software, Status Indicator RAPs Launch Issue April 2017 003-973, 003-974 2-34 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Advise the customer to reload the correct size paper, then retry the job. If the fault persists, reload the software, If the fault persists, reload the software, Launch Issue Status Indicator RAPs April 2017 003-977, 003-978 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-35...
Perform the steps that follow: Advise the customer to specify a staple position again or cancel staple, then retry the job. If the fault persists, reload the software, Status Indicator RAPs Launch Issue April 2017 003-980, 003-981 2-36 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
If the fault persists, install a new DADF PWB, PL 5.10 Item sary. If the fault persists, install a new DADF PWB, PL 5.10 Item Launch Issue Status Indicator RAPs April 2017 005-122, 005-123 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-37...
If the fault persists, install a new DADF PWB, PL 5.10 Item If the fault persists, install a new DADF PWB, PL 5.10 Item Status Indicator RAPs Launch Issue April 2017 005-125, 005-145, 005-131, 005-132 2-38 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
PL 5.35 for wear or damage. Install new components as neces- sary. If the fault persists, install a new DADF PWB, PL 5.10 Item Launch Issue Status Indicator RAPs April 2017 005-134, 005-139, 005-135 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-39...
If the fault persists, install a new DADF PWB, PL 5.10 Item If the fault persists, install a new DADF PWB, PL 5.10 Item Status Indicator RAPs Launch Issue April 2017 005-136, 005-147 2-40 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
DADF is in download mode. There was an error in DADF download, the ROM is cor- Procedure rupted. Refer the customer to the user documentation regarding document size combinations. Procedure Reload the software, Status Indicator RAPs Launch Issue April 2017 005-197, 005-210 2-42 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Enter dC330, code 005-110. Check the DADF registration sensor, PL 5.70 Item If the fault persists, install a new DADF PWB, PL 5.10 Item Launch Issue Status Indicator RAPs April 2017 005-275, 005-280, 005-288 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-43...
Enter dC330, code 005-212. Check the CVT feeder cover sensor, PL 5.10 Item If the fault persists, install a new DADF PWB, PL 5.10 Item Status Indicator RAPs Launch Issue April 2017 005-305, 005-500 2-44 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
If the fault persists, install a new DADF PWB, PL 5.10 Item 11 If the fault persists, install a new DADF PWB, PL 5.10 Item Launch Issue Status Indicator RAPs April 2017 005-907, 005-908 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-45...
PL 5.50 Item If the fault persists, install a new DADF PWB, PL 5.10 Item If the fault persists, install a new DADF PWB, PL 5.10 Item Status Indicator RAPs Launch Issue April 2017 005-913, 005-915 2-46 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
PL 5.50 Item If the fault persists, install a new DADF PWB, PL 5.10 Item If the fault persists, install a new DADF PWB, PL 5.10 Item Launch Issue Status Indicator RAPs April 2017 005-916, 005-917 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-47...
005-942 Too many originals are loaded. Procedure Procedure Follow the instructions on the UI to reload the documents. Reduce the number of originals loaded in the input tray. Launch Issue Status Indicator RAPs April 2017 005-941, 005-942 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-49...
• 3: Abnormal temperature increase of heat roll NC sensor, heat roll thermistor. • 4: Hardware high temperature error of heat roll thermistor. Status Indicator RAPs Launch Issue April 2017 010-331, 010-333, 010-332, 010-379 2-52 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
10. Disconnect the power cord. Electricity can cause death or injury. Moving parts can cause injury. Perform the steps that follow: Install a new fuser, PL 10.05 Item Status Indicator RAPs Launch Issue April 2017 010-414, 010-418, 420 2-54 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Repair the open or short circuit. Measure the voltage between the finisher PWB P/J8709 pin 6 (+) and ground (-). The voltage is approximately +5VDC. Launch Issue Status Indicator RAPs April 2017 012-132, 012-132A Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-57...
PL 12.14 Item Check the wires and connectors for an intermittent open or short circuit. If the fault persists, install a new finisher PWB, PL 12.14 Item Status Indicator RAPs Launch Issue April 2017 012-132A, 012-151 2-58 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Page 79
P/J8728. The connectors are good. Check for an open or short circuit between P/J8705 and P/J8734. The wiring is good. Secure the connections. Repair the open or short circuit. Launch Issue Status Indicator RAPs April 2017 012-151A Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-59...
PL 12.10 Item Check the wires and connectors for an intermittent open or short circuit. If the fault persists, install a new finisher PWB, PL 12.14 Item Status Indicator RAPs Launch Issue April 2017 012-151A, 012-152 2-60 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Page 81
Check that the finisher is installed correctly. The finisher is correctly installed and correctly connected to the IOT. Reinstall the finisher correctly. Enter dC330 code 012-150. Actuate the compiler exit sensor. The display changes. Launch Issue Status Indicator RAPs April 2017 012-152A Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-61...
Measure the voltage between the finisher PWB P/J8700 pin 2 (+) and ground (-). Use a piece of paper to actuate the eject home sensor. The voltage changes. Status Indicator RAPs Launch Issue April 2017 012-161, 012-161A 2-62 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
PL 12.14 Item Check the wires and connectors for an intermittent open or short circuit. If the fault persists, install a new finisher PWB, PL 12.14 Item Launch Issue Status Indicator RAPs April 2017 012-161A, 012-210 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-63...
Page 84
Perform the steps that follow: Check the wiring between the finisher and the IOT. If the fault persists, install a new finisher PWB, PL 12.14 Item Status Indicator RAPs Launch Issue April 2017 012-210A, 012-211 2-64 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Page 85
012-060 and 012-061 alternately. The stacker motor runs. sists, install a new finisher PWB, PL 12.14 Item Check the connections of P/J8711 and P/J8736. The connectors are good. Launch Issue Status Indicator RAPs April 2017 012-211A Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-65...
Check the wires and connectors for an intermittent open or short circuit. If the fault persists, install a new finisher PWB, PL 12.14 Item Status Indicator RAPs Launch Issue April 2017 012-211A, 012-221, 012-223 2-66 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Page 87
Measure the voltage between the finisher PWB P/J8700 pin 5 (+) and ground (-). Manu- ally move the front tamper to actuate the front tamper home sensor. The voltage changes. Launch Issue Status Indicator RAPs April 2017 012-221A, 012-223A Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-67...
P/J8700 pin 11 (+) and ground (-). Manu- ally move the rear tamper to actuate the front tamper home sensor. The voltage changes. Status Indicator RAPs Launch Issue April 2017 012-224, 012-263, 012-224A, 012-263A 2-68 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Check the wires and connectors for an intermittent open or short circuit. If the fault per- sists, install a new finisher PWB, PL 12.14 Item Enter dC330 code 012-054 and 012-056 alternately. The eject motor runs. Launch Issue Status Indicator RAPs April 2017 012-224A, 012-263A, 012-259, 012-280 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-69...
Check the wires and connectors for an intermittent open or short circuit. If the fault persists, install a new finisher PWB, PL 12.14 Item Status Indicator RAPs Launch Issue April 2017 012-259, 012-280, 012-283, 012-284 2-70 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Page 91
Check the wires and connectors for an intermittent open or short circuit. If the fault per- sists, install a new finisher PWB, PL 12.14 Item Launch Issue Status Indicator RAPs April 2017 012-283A, 012-284A Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-71...
Measure the voltage between the finisher PWB P/J8701 pin 9 (+) and ground (-). The voltage is approximately +5VDC. Check the +5VDC circuit. Refer to the Wiring Diagrams. Status Indicator RAPs Launch Issue April 2017 012-291, 012-291A 2-72 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
PL 12.14 Item Check the wires and connectors for an intermittent open or short circuit. If the fault persists, install a new finisher PWB, PL 12.14 Item Launch Issue Status Indicator RAPs April 2017 012-291A, 012-301 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-73...
Diagrams. Check the wires and connectors for an intermittent open or short circuit. If the fault persists, install a new finisher PWB, PL 12.14 Item Status Indicator RAPs Launch Issue April 2017 012-302, 012-302A 2-74 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Check the wiring between the finisher and the IOT. Reload the software, GP 4 If the fault persists, install a new finisher PWB, PL 12.14 Item Launch Issue Status Indicator RAPs April 2017 012-334, 012-334A Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-75...
PL 12.14 Item Check the wires and connectors for an intermittent open or short circuit. If the fault persists, install a new finisher PWB, PL 12.14 Item Status Indicator RAPs Launch Issue April 2017 012-903, 012-903A 2-76 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
PL 12.14 Item Check the wires and connectors for an intermittent open or short circuit. If the fault persists, install a new finisher PWB, PL 12.14 Item Launch Issue Status Indicator RAPs April 2017 012-935, 012-935A Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-77...
Page 98
Status Indicator RAPs Launch Issue April 2017 012-935, 012-935A 2-78 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
10. Open the horizontal transport top cover. Cheat the horizontal transport interlock sensor. Switch on the machine, 10. The horizontal transport belt is driven. Launch Issue Status Indicator RAPs April 2017 012-111 to 012-131 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-79...
Page 100
Install a new transport motor, PL 13.08 Item Install a new finisher PWB, PL 13.45 Item 2. If the fault persists, install a new transport motor, PL 13.08 Item Status Indicator RAPs Launch Issue April 2017 012-132B 2-80 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Page 101
Measure the resistance of the transport motor between P/J8879 pin 1, 2, 5 and 6. resistance is approximately 20 Ohms. Install a new transport motor, PL 13.08 Item Launch Issue Status Indicator RAPs April 2017 012-151B, 012-152B Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-81...
Page 102
Install a new eject motor, PL 13.27 Item Install a new eject motor, PL 13.27 Item 4. If the fault persists, install a new finisher PWB, PL 13.45 Item Status Indicator RAPs Launch Issue April 2017 012-161B 2-82 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Page 103
Measure the voltage between P/J8988 pins 22 and 24 on the finisher PWB. The voltage is approximately +5VDC. Install a new finisher PWB, PL 13.45 Item Launch Issue Status Indicator RAPs April 2017 012-210B, 012-211B Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-83...
Measure the voltage between P/J8988 pins 19 and 21 on the finisher PWB. The voltage is approximately +5VDC. Install a new finisher PWB, PL 13.45 Item Status Indicator RAPs Launch Issue April 2017 012-211B, 012-212 2-84 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Install a new stacker height sensor 2, PL 13.27 Item Install a new finisher PWB, PL 13.45 Item Install a new finisher PWB, PL 13.45 Item Launch Issue Status Indicator RAPs April 2017 012-212, 012-213 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-85...
Page 106
19 on the finisher PWB and ground. The volt- age is approximately +24VDC. Measure the voltage between J8982 pin 4 on the finisher PWB and ground. The voltage is approximately +24VDC. Status Indicator RAPs Launch Issue April 2017 012-213, 012-221B, 012-223B 2-86 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Page 107
+24VDC. Measure the voltage between J8984 pin 4 on the finisher PWB and ground. The voltage is approximately +24VDC. Launch Issue Status Indicator RAPs April 2017 012-221B, 012-223B, 012-224B, 012-263B Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-87...
Install a new folder home sensor, PL 13.40 Item Install a new finisher PWB, PL 13.45 Item If the fault persists, install a new finisher PWB, PL 13.45 Item Launch Issue Status Indicator RAPs April 2017 012-243, 012-265, 012-249 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-89...
8 on the finisher PWB for an open or short circuit, or loose or damaged connectors. The wiring is good. Reconnect or repair as necessary. Status Indicator RAPs Launch Issue April 2017 012-260, 012-282 2-90 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
If the wiring is good, install a new rear booklet stapler assembly, PL 13.65 Item 13. If the problem persists, install a new booklet PWB, PL 13.70 Item Launch Issue Status Indicator RAPs April 2017 012-268, 012-269 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-91...
Page 112
Reconnect or repair as necessary. Measure the resistance of the eject motor between each pin of P/J8878-1, 3, 4 and 6. The resistance is approximately 2 Ohm. Status Indicator RAPs Launch Issue April 2017 012-283B, 012-284B 2-92 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Page 113
The voltage changes. Install a new stapler move position sensor, PL 13.20 Item Install a new finisher PWB, PL 13.45 Item Launch Issue Status Indicator RAPs April 2017 012-291B, 012-295, 012-296 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-93...
2. The wiring is good. Reconnect or repair as necessary. Install a new finisher PWB, PL 13.45 Item Install a new finisher PWB, PL 13.45 Item Status Indicator RAPs Launch Issue April 2017 012-295, 012-296, 012-300 2-94 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Page 115
Check the actuator for damage or misalignment Check the interlock circuit for an intermittent condition. If the fault persists, install a new finisher PWB, PL 13.45 Item Launch Issue Status Indicator RAPs April 2017 012-302B , 012-303 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-95...
Page 116
Check the wiring between the finisher and the IOT. Reload the software, GP 4 If the fault persists, install a new finisher PWB, PL 13.45 Item Status Indicator RAPs Launch Issue April 2017 012-334B, 012-901 2-96 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Page 117
PL 13.45 Item If the fault persists, install a new finisher PWB, PL 13.45 Item If the fault persists, install a new finisher PWB, PL 13.45 Item Launch Issue Status Indicator RAPs April 2017 012-903B, 012-905 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-97...
Page 118
Install a new transport entrance sensor, PL 13.35 Item 10 Install a new finisher PWB, PL 13.45 Item Install a new finisher PWB, PL 13.45 Item Status Indicator RAPs Launch Issue April 2017 012-935B 2-98 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
The wiring is good. Reconnect or repair as necessary. Launch Issue Status Indicator RAPs April 2017 013-210, 013-211 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-99...
Install a new booklet PWB, PL 13.70 Item 4. If the fault persists, install a new finisher PWB, PL 13.45 Item Install a new finisher PWB, PL 13.45 Item Status Indicator RAPs Launch Issue April 2017 013-212, 013-213 2-100 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Perform the 013-307 Booklet Cover Open RAP. Check the circuit through the booklet safety switches, PL 13.70 Item Install a new booklet PWB, PL 13.70 Item Launch Issue Status Indicator RAPs April 2017 013-220, 013-306 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-101...
Check the circuit from P/J8993 to and from J8899 on the booklet stapler cover switch, PL 13.70 Item Install a new booklet PWB, PL 13.70 Item Status Indicator RAPs Launch Issue April 2017 013-307 2-102 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
014-304 Top Cover Interlock Open RAP 014-304 The top cover interlock open was detected. Procedure Refer to the 012-301 Top Cover Interlock Open RAP. Launch Issue Status Indicator RAPs April 2017 014-304 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-103...
Page 124
Status Indicator RAPs Launch Issue April 2017 014-304 2-104 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Page 125
Image Disk Diagnostics. Initialize the Sys - System NVM, refer to dC301. Install a new hard disk, PL 3.10 Item Launch Issue Status Indicator RAPs April 2017 016-210, 506, 777, 780, 798, 016-417 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-105...
Switch off, then switch on the machine, Switch off, then switch on the machine, Reload the software, Refer the customer to the User Guide to check memory usage. Status Indicator RAPs Launch Issue April 2017 016-211, 016-212, 016-213 2-106 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Perform the steps that follow: Ensure all fax PWBs are correctly installed, 20.05. Switch off, then switch on the machine, Install a new ESS PWB, PL 3.10 Item Launch Issue Status Indicator RAPs April 2017 016-214, 016-215, 016-216 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-107...
Switch off, then switch on the machine, Switch off, then switch on the machine, Reload the software, Advise the customer that the postscript kit is required. Status Indicator RAPs Launch Issue April 2017 016-217, 016-218 2-108 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Switch off, then switch on the machine, Reload the software, If the fault persists, install a new ESS PWB, PL 3.10 Item Launch Issue Status Indicator RAPs April 2017 016-219, 016-220 to 016-226, 240 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-109...
Moving parts can cause injury. Perform the steps that follow: Switch off, then switch on the machine, Reload the software, Install a new ESS PWB, PL 3.10 Item Status Indicator RAPs Launch Issue April 2017 016-230, 016-232 2-110 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Switch off, then switch on the machine, Reload the software, Initialise the hard disk. Refer to dC355 Hard Disk Diagnostics. Install a new ESS PWB, PL 3.10 Item Launch Issue Status Indicator RAPs April 2017 016-233, 016-234, 016-235 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-111...
Switch off, then switch on the machine, Switch off, then switch on the machine, Reload the software, Install a new ESS PWB, PL 3.10 Item Status Indicator RAPs Launch Issue April 2017 016-242, 016-244 2-112 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Moving parts can cause injury. Perform the steps that follow: Switch off, then switch on the machine, Disconnect the invalid accessory. Launch Issue Status Indicator RAPs April 2017 016-245, 016-246, 016-310 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-113...
If the fault persists, install a new ESS PWB, PL 3.10 Item Ensure all surface mounted modules are securely connected. Reload the software, Perform the Special Boot Modes RAP. Status Indicator RAPs Launch Issue April 2017 016-311, 315, 319, 016-312, 313, 314 2-114 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Page 135
Ensure all surface mounted modules are securely connected. Reload the software, If the fault persists, install a new ESS PWB, PL 3.10 Item Launch Issue Status Indicator RAPs April 2017 016-316, 317, 318, 329, 333, 334, 016-321 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-115...
Ensure that all connectors on the ESS PWB, PL 3.10 Item 6 are securely connected. Ensure all surface mounted modules are securely connected. Reload the software, Perform the Special Boot Modes RAP. Status Indicator RAPs Launch Issue April 2017 016-322, 016-323 2-116 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
For information only, no service action necessary. Wait until the Scheduled Image Overwrite to Perform the steps that follow: complete. Enter dC131. Set NVM value 790-389 to 0. Launch Issue Status Indicator RAPs April 2017 016-324, 016-325 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-117...
Ensure all surface mounted modules are securely connected. Reload the software, If the fault persists, install a new ESS PWB, PL 3.10 Item Launch Issue Status Indicator RAPs April 2017 016-330, 331, 332, 016-335 to 016-351 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-119...
If the fault persists, install a new ESS PWB, PL 3.10 Item If the fault persists, install a new ESS PWB, PL 3.10 Item Launch Issue Status Indicator RAPs April 2017 016-355, 016-356, 016-357 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-121...
Perform the steps that follow: Reload the software, Install a new ESS PWB, PL 3.10 Item If the fault persists, install a new ESS PWB, PL 3.10 Item Status Indicator RAPs Launch Issue April 2017 016-358, 016-359, 016-361 2-122 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
If the fault persists, install a new ESS PWB, PL 3.10 Item If the fault persists, install a new ESS PWB, PL 3.10 Item Launch Issue Status Indicator RAPs April 2017 016-368, 369, 370, 016-371 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-125...
Check the settings in the Authentication Device switch that is physically connected to the machine via the network. Status Indicator RAPs Launch Issue April 2017 016-383, 016-400, 402, 427, 429 2-126 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Check the 802.1x authentication method from the UI. If the root certificate of the server certificate cannot be obtained, disable the 802.1x set- ting item ‘Verify Server Certificate’ in the device. Launch Issue Status Indicator RAPs April 2017 016-401, 016-403, 016-430 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-127...
Page 148
Advise the customer to start ‘Initialize certificate’ under Maintenance. incorrect protocol signal was received from the authentication server in network 2. Procedure Advise the customer to repeat the operation. Status Indicator RAPs Launch Issue April 2017 016-404, 016-431, 016-405 2-128 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
016-412 The package management function has detected the plug-in has caused an error that is included in a miscellaneous group of errors. Procedure Advise the customer to modify the plug-in, then re-install. Launch Issue Status Indicator RAPs April 2017 016-406, 016-407 to 016-412 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-129...
Perform the steps that follow: If a remote access session in progress, wait for it to end. If the fault persists, switch off, then switch on the machine, Status Indicator RAPs Launch Issue April 2017 016-421, 016-422, 016-423 2-130 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Switch off, then switch on the machine, Procedure Perform the steps that follow: Cancel the power save mode. If the fault persists, switch off, then switch on the machine, Launch Issue Status Indicator RAPs April 2017 016-424, 016-425, 016-426 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-131...
If the setting of SSL client certificate cannot be made, select other than (EAP-TLS) as the method as the one set in the authentication server. authentication method. Check the 802.1x authenticating method on the UI. Status Indicator RAPs Launch Issue April 2017 016-428, 016-432 2-132 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Check with the System Administrator whether the DNS server settings that allow dynamic DNS using IPv6 address have been set. If the fault persists, perform the 016A Workflow Scanning Error Entry RAP. Launch Issue Status Indicator RAPs April 2017 016-450, 016-453, 016-454 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-133...
If the fault persists, perform the 016A Scan to Network Error Entry RAP. deleted in sequence even before they are transferred. If the fault persists, reload the software, Status Indicator RAPs Launch Issue April 2017 016-455, 016-456, 016-461 2-134 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
If the fault persists, install a new ESS PWB, PL 3.10 Item If the fault persists, install a new ESS PWB, PL 3.10 Item Launch Issue Status Indicator RAPs April 2017 016-500, 016-501, 016-502 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-135...
If the fault persists, perform the 016A Scan to Network Error Entry RAP. If the fault persists, perform the 016A Scan to Network Error Entry RAP. Status Indicator RAPs Launch Issue April 2017 016-503, 016-504 2-136 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Initialise the hard disk. Refer to dC355 Hard Disk Diagnostics. If the fault persists, install a new hard disk, PL 3.10 Item Launch Issue Status Indicator RAPs April 2017 016-505, 016-507, 016-508 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-137...
Initialise the hard disk. Refer to dC355 Hard Disk Diagnostics. Install a new hard disk, PL 3.10 Item Install a new hard disk, PL 3.10 Item Status Indicator RAPs Launch Issue April 2017 016-509, 016-510, 016-511, 016-512 2-138 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Ensure all surface mounted modules are securely connected. Reload the software, If the fault persists, perform the 016A Scan to Network Error Entry RAP. Launch Issue Status Indicator RAPs April 2017 016-513, 016-514 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-139...
Ensure all surface mounted modules are securely connected. Reload the software, Reload the software, If the fault persists, perform the 016A Scan to Network Error Entry RAP. Status Indicator RAPs Launch Issue April 2017 016-515, 016-516 2-140 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Ensure all surface mounted modules are securely connected. are securely connected. Ensure all surface mounted modules are securely connected. Reload the software, Reload the software, Launch Issue Status Indicator RAPs April 2017 016-517, 016-518 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-141...
Ensure that all connectors on the ESS PWB, PL 3.10 Item 6 and hard disk, PL 3.10 Item are securely connected. Ensure all surface mounted modules are securely connected. Reload the software, Status Indicator RAPs Launch Issue April 2017 016-519, 016-520 2-142 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Advise the customer to insert the smart card into the reader then recheck the PIN before performing the personal signature scan. Check the wiring between the card reader and the machine. Launch Issue Status Indicator RAPs April 2017 016-521, 016-522 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-143...
LDAP server SSL certificate in the device. Advise the customer to change the LADP server SSL certificate to one that is valid. Status Indicator RAPs Launch Issue April 2017 016-523, 016-524, 016-525 2-144 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Advise the customer to ensure that the address of the LDAP server set in the device matches For information only, an internal error has occurred in the program. the address of the LDAP server defined in the SSL certificate. Launch Issue Status Indicator RAPs April 2017 016-526, 016-527 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-145...
Advise the customer to check the PIN, then perform the personal signature scan. Check the network connection. Advise the customer to check that the remote download server is correctly configured and operating on the network. Status Indicator RAPs Launch Issue April 2017 016-528, 016-529 2-146 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Check that the daylight saving time and time zone settings for the device and the Kerbe- ros server are the same. Launch Issue Status Indicator RAPs April 2017 016-533, 016-534 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-147...
Advise the customer to check the remote download server for the FW update file. Procedure Advise the customer to check the connection to the DNS and whether the remote download server name has been registered in the DNS. Status Indicator RAPs Launch Issue April 2017 016-535, 016-536 2-148 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Initialise the hard disk. Refer to dC355 Hard Disk Diagnostics. Initialize the Sys - System NVM, refer to dC301. Install a new hard disk, PL 3.10 Item Launch Issue Status Indicator RAPs April 2017 016-537, 016-538 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-149...
Press the Authentication Agent button on the Authentication window of the device. The Authentication Agent window appears. Press the Update button. Status Indicator RAPs Launch Issue April 2017 016-539, 016-543 2-150 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Time Service in the PC where the ApeosWare Authentication Agent is installed is stopped, start it. Switch off, then switch on the machine, Launch Issue Status Indicator RAPs April 2017 016-545, 016-546, 558, 569 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-151...
The version of the ApeosWare Authentication Agent needs to be upgraded. Advise the cus- tomer to check that the machine is a product that is supported by the upgraded version of the ApeosWare Authentication Agent. Status Indicator RAPs Launch Issue April 2017 016-548, 016-553 2-152 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Advise the customer to check that the ApeosWare Authentication Agent can connect to the password of the ApeosWare Authentication Agent domain. database or the active directory. Launch Issue Status Indicator RAPs April 2017 016-554, 016-555 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-153...
Advise the customer to check the ApeosWare Authentication Agent. Advise the customer to wait 5 minutes before authenticating again as the service is over- loaded. Status Indicator RAPs Launch Issue April 2017 016-556, 016-557 2-154 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
If DNS address of the server is set as the server name/IP address of the ApeosWare Authentication Agent in the printer function settings list, check that DNS is enabled. Launch Issue Status Indicator RAPs April 2017 016-559, 016-560 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-155...
Authentication Agent do not have the same IC card information. Advise the customer to check that the correct user name and password was specified when accessing the remote download server. Status Indicator RAPs Launch Issue April 2017 016-562, 016-564 2-156 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
ESS/IIT/IOT/fax ROM version is still the same as the version used when the backed-up file was created. Furthermore, check the device is the same as the one that generated the backed-up file. Launch Issue Status Indicator RAPs April 2017 016-565, 016-566 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-157...
When performing restore using USB backup files, check that the USB memory is correctly installed. If the fault persists, delete the backup files. If the problem still persists, use a PC to format the USB memory. Status Indicator RAPs Launch Issue April 2017 016-567, 016-568 2-158 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Advise the customer to check for a mismatch between parameters specified by the job ticket. 10. Run the job. Correct the parameters, then resend the job. Launch Issue Status Indicator RAPs April 2017 016-570, 016-571 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-159...
Advise the customer to ensure the that software is correctly installed on client that generates properties (size/type/weight/color/punched) are specified by job ticket. job ticket; operational requirements are met; and software version matches device version. Status Indicator RAPs Launch Issue April 2017 016-572, 016-573 2-160 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Advise the customer to check the connection to the DNS and whether the destination server Advise the customer to set the DNS address or set the destination server address using IP name has been registered in the DNS. address. Launch Issue Status Indicator RAPs April 2017 016-574, 016-575 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-161...
Check that the server IP address is correct. • Check that the server IP address is correct. Check the connection of the network cables. • Check the connection of network cables. Status Indicator RAPs Launch Issue April 2017 016-576, 016-577 2-162 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Advise the customer to check that the login name (user name) and password are correct. Procedure Advise the customer to check that the scanned image storage destination on the FTP scan server is correct. Launch Issue Status Indicator RAPs April 2017 016-578, 016-579 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-163...
Advise the customer to check the access rights to the FTP scan server. Advise the customer to change the file name/destination folder or move or delete the files in the destination folder. Status Indicator RAPs Launch Issue April 2017 016-580, 016-581 2-164 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Check whether a folder with the same name as the specified name already exists. Check that the storage destination has enough free space. Launch Issue Status Indicator RAPs April 2017 016-582, 016-588, 016-583, 016-584 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-165...
(save to PC) FTP transfer. Procedure Advise the customer to check whether there is access right to the FTP server and grant the proper rights. Status Indicator RAPs Launch Issue April 2017 016-585, 587, 589, 016-586 2-166 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Advise the customer to set ‘File Name Conflict’ to other than ‘Cancel Job’. When ‘Add’ is selected for ‘File Name Conflict’, advise the customer to check that the file for- mat is not set to Multi-page. Launch Issue Status Indicator RAPs April 2017 016-590, 016-591 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-167...
NAME.DAT file is correct. 016-596 The CDUP command has failed after connecting to the FTP server. Procedure Advise the customer to repeat the operation. Status Indicator RAPs Launch Issue April 2017 016-592, 016-593 to 016-596 2-168 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Reduce a resolution send parameter (image-to-send quality) then resend the job. Reduce a magnification send parameter, then resend the job. Increase the maximum message size (10MB recommended default). Launch Issue Status Indicator RAPs April 2017 016-597, 016-598, 016-599 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-169...
NOTE: Default is 10 users. NVM value 700-564 can be set between 1 to 600 users. With this feature enabled, the machine denies access when an incorrect System Administrator ID is entered the selected number of times. Status Indicator RAPs Launch Issue April 2017 016-600, 016-601 2-170 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Procedure Procedure For information only, no service action necessary. Advise the customer to increase the number of password digits for the print job. Launch Issue Status Indicator RAPs April 2017 016-612, 016-700 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-173...
If the fault persists, reload the software, Execute Image Compression in the Graphics tab of the printer driver. If the fault persists, reload the software, Status Indicator RAPs Launch Issue April 2017 016-701, 016-702 2-174 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Initialise the hard disk. Refer to dC355 Hard Disk Diagnostics. Initialize the Sys - System NVM, refer to dC301. Install a new hard disk, PL 3.10 Item Launch Issue Status Indicator RAPs April 2017 016-703, 016-704 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-175...
If the fault persists, install a new ESS PWB, PL 3.10 Item Install a new hard disk, PL 3.10 Item If the fault persists, install a new ESS PWB, PL 3.10 Item Launch Issue Status Indicator RAPs April 2017 016-707, 016-708 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-177...
If the fault persists, install a new ESS PWB, PL 3.10 Item Install a new hard disk, PL 3.10 Item If the fault persists, install a new ESS PWB, PL 3.10 Item Status Indicator RAPs Launch Issue April 2017 016-709, 016-710 2-178 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Ensure all surface mounted modules are securely connected. Reload the software, If the fault persists, install a new ESS PWB, PL 3.10 Item Launch Issue Status Indicator RAPs April 2017 016-711, 016-712 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-179...
Reload the software, If the fault persists, install a new ESS PWB, PL 3.10 Item If the fault persists, install a new ESS PWB, PL 3.10 Item Status Indicator RAPs Launch Issue April 2017 016-713, 016-714 2-180 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Initialize the Sys - System NVM, refer to dC301. Install a new hard disk, PL 3.10 Item If the fault persists, install a new ESS PWB, PL 3.10 Item Launch Issue Status Indicator RAPs April 2017 016-715, 016-716 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-181...
Initialize the Sys - System NVM, refer to dC301. Install a new hard disk, PL 3.10 Item If the fault persists, install a new ESS PWB, PL 3.10 Item Status Indicator RAPs Launch Issue April 2017 016-717, 016-718 2-182 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Decomposer in some mea- If the fault persists, reload the software, sure. If the fault persists, reload the software, Launch Issue Status Indicator RAPs April 2017 016-719, 016-720 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-183...
Perform the steps that follow: Advise the customer to correct the settings, then execute the command again. If the fault persists, reload the software, Status Indicator RAPs Launch Issue April 2017 016-721 to 016-724, 016-725 2-184 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Advise the customer to switch off paper saving, then print the job again. If the fault persists, reload the software, If the fault persists, reload the software, Launch Issue Status Indicator RAPs April 2017 016-726, 016-727 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-185...
Perform the steps that follow: Advise the customer to refer to the User Guide to correct the valid range. If the fault persists, reload the software, Status Indicator RAPs Launch Issue April 2017 016-728, 016-729 2-186 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Set a correct DNS server address. If the fault persists, reload the software, Reload the software, If the fault persists, perform the 016A Scan to Network Error Entry RAP. Launch Issue Status Indicator RAPs April 2017 016-731, 016-732, 016-733 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-187...
If the fault persists, reload the software, Advise the customer to specify the correct settings that allow booklet printing. If the fault persists, reload the software, Status Indicator RAPs Launch Issue April 2017 016-735, 016-738, 739, 740 2-188 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Advise the customer to cancel the download prohibited mode then check that the jobs have completed before retrying the operation. Enter dC131. Set NVM value 700-420 to 0, the retry the operation. Launch Issue Status Indicator RAPs April 2017 016-741, 016-742 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-189...
Advise the customer to source a download file that has the same model with the device VerUP Perform the steps that follow: then retry the job. Ensure that the cable connected to the device is secured correctly, then retry the job. Status Indicator RAPs Launch Issue April 2017 016-743, 016-744 2-190 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Advise the customer to print via the driver from Acrobat Reader. Reload the software, If the fault persists, perform the 016A Scan to Network Error Entry RAP. Launch Issue Status Indicator RAPs April 2017 016-745, 016-746, 016-751 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-191...
Initialize the Sys - System NVM, refer to dC301. Install a new hard disk, PL 3.10 Item If the fault persists, reload the software, Status Indicator RAPs Launch Issue April 2017 016-747, 016-748, 774, 775, 778, 981 2-192 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Request the other party to resend the internet fax document using a print language If the fault persists, reload the software, that can be printed by the machine. If the fault persists, reload the software, Launch Issue Status Indicator RAPs April 2017 016-749, 016-750 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-193...
Normal. When the print mode is set to Standard, change the setting to High Speed. If the fault persists, reload the software, Print using a driver from Acrobat Reader. If the fault persists, reload the software, Status Indicator RAPs Launch Issue April 2017 016-752, 016-753 2-194 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Advise the customer to request the Account Administrator for access to use the service. file. If the fault persists, reload the software, If the fault persists, reload the software, Launch Issue Status Indicator RAPs April 2017 016-755, 016-756 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-195...
Set the new function that is allowed for that account then try again. Request the Account Administrator to add the rights. If the fault persists, reload the software, Status Indicator RAPs Launch Issue April 2017 016-757, 016-758 2-196 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Advise the customer to request the Account Administrator to set the number of copies, Advise the customer to resend the job. etc. If the fault persists, reload the software, If the fault persists, reload the software, Launch Issue Status Indicator RAPs April 2017 016-759, 016-760 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-197...
Advise the customer to correct then select the decomposer from the UI or with a com- mand. If the fault persists, reload the software, If the fault persists, reload the software, Status Indicator RAPs Launch Issue April 2017 016-761, 016-762 2-198 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
If the fault persists, refer the customer to the System Administrator Guide to check that the machine is correctly configured. the machine is correctly configured. Launch Issue Status Indicator RAPs April 2017 016-763, 016-764 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-199...
SMTP (email) server that the server disk drive or mailboxes are full. If the fault persists, refer to the System Administrator Guide to ensure that the machine is configured correctly. Status Indicator RAPs Launch Issue April 2017 016-765, 016-766, 016-767 2-200 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Advise the customer to check that the sender address is correct. Advise the customer to contact the network administrator for advice and ensure that the SMTP server supports DSN. Launch Issue Status Indicator RAPs April 2017 016-768, 016-769 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-201...
Advise the customer to set the DNS address. Or, set the scan data repository address using IP address. Reload the software, If the fault persists, perform the 016A Workflow Scanning Error Entry RAP. Status Indicator RAPs Launch Issue April 2017 016-770, 016-772 2-202 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Set to Single File for Each Page, or set the Image Format setting to Drawing Object. If the fault persists, perform the 016A Workflow Scanning Error Entry RAP. Launch Issue Status Indicator RAPs April 2017 016-776, 016-779 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-203...
Initialise the hard disk. Refer to dC355 Hard Disk Diagnostics. Initialize the Sys - System NVM, refer to dC301. Reload the software, Install a new hard disk, PL 3.10 Item Status Indicator RAPs Launch Issue April 2017 016-781, 016-786 2-204 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Scan to Network Error Entry RAP. Check whether there are problems such as duplicated IP addresses. If the fault persists, perform the 016A Scan to Network Error Entry RAP. Launch Issue Status Indicator RAPs April 2017 016-788, 016-790 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-205...
Advise the customer to repeat the operation. Advise the customer to check that the media is inserted. If the fault persists, reload the software, If the fault persists, reload the software, Status Indicator RAPs Launch Issue April 2017 016-792, 016-794 2-206 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
PC, then reset the settings. reset the settings. If the fault persists, reload the software, If the fault persists, reload the software, Launch Issue Status Indicator RAPs April 2017 016-795, 016-796 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-207...
PC, then reset the settings. If the fault persists, perform the 016A Scan to Network Error Entry RAP. If the fault persists, reload the software, Status Indicator RAPs Launch Issue April 2017 016-797, 016-799 2-208 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Reload the software, Perform the steps that follow: Advise the customer to correctly load paper or install the staples. If the fault persists, reload the software, Launch Issue Status Indicator RAPs April 2017 016-910, 016-911, 016-920 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-209...
Initialise the hard disk. Refer to dC355 Hard Disk Diagnostics. Initialize the Sys - System NVM, refer to dC301. Install a new hard disk, PL 3.10 Item Status Indicator RAPs Launch Issue April 2017 016-981, 982, 016-983 2-210 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
NOTE: If the Windows key is enabled (the key located in the lower left corner with the Microsoft logo), hold the Windows key down, press R and release both keys to open the Command window. Launch Issue Status Indicator RAPs April 2017 016-985, 016A Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-211...
Page 232
If the IP address is correct, contact 2nd level support. Attempt to send a scan job from the machine, if the scan to job did not complete, contact 2nd level support. Status Indicator RAPs Launch Issue April 2017 016A 2-212 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Advise the customer to change the user privileges. Check the job parameter settings, then re-run the job. Check the response packet from the job limit server. Launch Issue Status Indicator RAPs April 2017 017-500, 017-501 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-213...
Advise the customer to lower the number of password digits. Procedure Advise the customer to check the network status and the operating status of JobLimit server. Status Indicator RAPs Launch Issue April 2017 017-503, 017-504, 017-505 2-214 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Procedure Procedure Advise the customer to contact the System Administrator. Advise the customer to change the SSL operation mode setting to other than STARTTLS mode. Launch Issue Status Indicator RAPs April 2017 017-506, 017-713 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-215...
Advise the customer to check if this occurred in TLS Mode, it may be due to an incorrect machine. port number. Check the Port Number settings of the SMTP Server. If the fault persists, reload the software, Status Indicator RAPs Launch Issue April 2017 017-714, 017-715 2-216 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
NOTE: This problem can also be fixed by switching off the machines SSL Server Verifica- tion setting. This will render the machine unable to guarantee the authenticity of the SMTP server that it is connecting to. Launch Issue Status Indicator RAPs April 2017 017-716, 717, 718, 017-719 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-217...
Advise the customer to perform the operation when the value of total impressions is between 0 Procedure and 9,999,900. Advise the customer to correct the contract type or geographic region value specified by PJL command, then try again. Status Indicator RAPs Launch Issue April 2017 017-720, 017-721, 017-722 2-218 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Advise the customer to print from the DocuWorks viewer using the print driver (ART-EX, If the fault persists, reload the software, PCL, etc.). If the fault persists, reload the software, Launch Issue Status Indicator RAPs April 2017 017-723, 017-725 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-219...
Resolution of the document for processing is 300dpi. • Magnification of the of the document for processing is 100%. If the fault persists, reload the software, Status Indicator RAPs Launch Issue April 2017 017-728, 017-729 2-220 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Check that the POP server IP address that is set in the machine is correct. Check that the IPP port of the destination machine is enabled. Check the connection of network cables. Launch Issue Status Indicator RAPs April 2017 017-730, 017-731 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-221...
017-733 Unable to send because destination printer is offline. Procedure Procedure Advise the customer to disable the offline status of the destination machine. Advise the customer to repeat the operation. Status Indicator RAPs Launch Issue April 2017 017-732, 017-733 2-222 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Advise the customer to print by using a different print method (printer driver or utility other than print from IPP) that is supported by the machine. If the fault persists, reload the software, Launch Issue Status Indicator RAPs April 2017 017-734, 017-735 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-223...
Initialise the hard disk. Refer to dC355 Image Disk Diagnostics. Initialize the Sys - System NVM, refer to dC301. Initialize the Sys - System NVM, refer to dC301. Status Indicator RAPs Launch Issue April 2017 017-737, 017-738, 017-746 2-224 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Check the contents of the instruction set that is being used. If the instruction set was gen- Input the software key for the customization kit. erated by a custom service, revise the custom service contents. Launch Issue Status Indicator RAPs April 2017 017-739, 017-740, 017-741 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-225...
Page 246
Check whether it is possible to log in to the transfer destination server, etc. by using the specified user name and password. Status Indicator RAPs Launch Issue April 2017 017-742, 743, 744, 017-745 2-226 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Advise the customer to check the machine settings required for file transfer. Wait a while, then re-run the job. If the situation does not improve, consult with the Network Administrator. Launch Issue Status Indicator RAPs April 2017 017-747, 017-748 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-227...
Advise the customer to check the contents of the instruction set that is being used. If the Switch off, then switch on the machine, instruction set was generated by a custom service, revise the custom service contents. Status Indicator RAPs Launch Issue April 2017 017-749, 017-750 2-228 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Either set the software download via network to allowed or perform the software down- load using a USB. If the fault persists, reload the software, Launch Issue Status Indicator RAPs April 2017 017-751, 017-755 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-229...
If this had occurred in TSL mode, it may be due to different port number. Advise the cus- tomer to check the port number settings of the POP server. If the fault persists, reload the software, Status Indicator RAPs Launch Issue April 2017 017-759, 017-760, 017-766 2-230 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
This will render the machine unable to guarantee the authenticity of the POP server that it is connecting to. Launch Issue Status Indicator RAPs April 2017 017-761, 017-767, 017-762, 763, 764, 768, 769, 770 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-231...
Procedure Advise the customer to: Procedure Darken the density during scan. Advise the customer to repeat the operation. Turn off the blank suppression instruction. Status Indicator RAPs Launch Issue April 2017 017-765, 017-771, 017-772 2-232 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
017-774 Message discard error. Procedure Procedure Advise the customer to check the setting related to the Netlog function. For information only, no service action necessary. Launch Issue Status Indicator RAPs April 2017 017-773, 017-774 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-233...
Procedure Procedure Check the connection state of the network cable. Advise the customer to check if the IP address of the machine is set. Launch Issue Status Indicator RAPs April 2017 017-778, 017-779 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-235...
Perform the steps that follow: Advise the customer to reinstall after correcting the custom image processing plug-in. Switch off, then switch on the machine, Status Indicator RAPs Launch Issue April 2017 017-780, 017-782, 784, 785, 786 2-236 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Google Cloud Print). Change the output color to black & white. If the fault persists, reload the software, Switch off, then switch on the machine, Launch Issue Status Indicator RAPs April 2017 017-783, 017-787 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-237...
017-798 Job type print made that is prohibited. 017-799 Single sided print made despite being prohibited. Procedure Advise the customer to set the permissions as required. Status Indicator RAPs Launch Issue April 2017 017-789, 017-790 to 017-799 2-238 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
IPSEC certificate is not set because the set to prohibit access from the relevant user. authentication method is set to digital signature. Advise the customer to consult with the Server Administrator. Launch Issue Status Indicator RAPs April 2017 018-400, 018-405 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-239...
IP address setting. Advise the customer to change the setting to a different IP address. If the fault persists, perform the 016A Workflow Scanning Error Entry RAP. Status Indicator RAPs Launch Issue April 2017 018-406, 018-407 2-240 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Check if the IP address that was set in state-less address auto setting is not used in other places. If the fault persists, perform the 016A Workflow Scanning Error Entry RAP. Launch Issue Status Indicator RAPs April 2017 018-408, 018-409, 412, 413 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-241...
If the fault persists, perform the 016A Workflow Scanning Error Entry RAP. If the fault persists, perform the 016A Workflow Scanning Error Entry RAP. Status Indicator RAPs Launch Issue April 2017 018-410, 018-411, 018-414 2-242 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Check if the IPv6 address that was automatically set as link local address is not used in other places. If the fault persists, perform the 016A Workflow Scanning Error Entry RAP. Launch Issue Status Indicator RAPs April 2017 018-415, 018-416 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-243...
Procedure Advise the customer to request their network administrator to configure the WPA-Enterprise and validate the server certificate. Status Indicator RAPs Launch Issue April 2017 018-424 to 018-426, 018-427 2-244 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Advise the customer to request their network administrator to change the IP address of the systems the machine is connected to, to something different. Launch Issue Status Indicator RAPs April 2017 018-428, 018-429 to 018-436 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-245...
Advise the customer to request their network administrator to change the setting for the config- network type to Infrastructure. uration information related to the IP protocol stack to Dual or the IPv4 mode. Status Indicator RAPs Launch Issue April 2017 018-439, 018-440 2-246 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Retry the authentication operation. Enter the correct user name and password. Check the status of the CA server. Reboot it if necessary. Launch Issue Status Indicator RAPs April 2017 018-441, 018-500, 501, 503, 504, 506, 507, 508 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-247...
Advise the customer to check the properties information of the specified user and check word. whether the workstations that can log in to the server are limited. Status Indicator RAPs Launch Issue April 2017 018-502, 018-505 2-248 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
The transfer repository is not set correctly. Check whether the DNS server setting is correct. A nonexistent template name is specified. Check whether the port for the specified protocol is activate. Launch Issue Status Indicator RAPs April 2017 018-509, 018-524 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-249...
018-532 Failed to create CUI scan job. Procedure Advise the customer to wait for a while, then perform the same operation again. Status Indicator RAPs Launch Issue April 2017 018-525, 018-526 to 018-529, 531, 532 2-250 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
(color mode, number of sheets, services) that was set by the administrator. Check the shared name specified then set the correct name. Check that the user has the right to access the shared name specified. Launch Issue Status Indicator RAPs April 2017 018-530, 018-543 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-251...
Check that the drive and directory that are specified in the HTTP server that sends scanned documents are accessible. Check whether the number of users who are concurrently using the server has exceeded the maximum number. Repeat the operation. Status Indicator RAPs Launch Issue April 2017 018-547, 018-556 2-252 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Check that the directory that is specified in the scanned document destination HTTP server exists. Check that the file name that is specified in the scanned document destination HTTP server exists. Launch Issue Status Indicator RAPs April 2017 018-557, 018-558 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-253...
Check the login password. Check the name of scanned document destination HTTP server. Check the server path name of scanned document destination HTTP server. Status Indicator RAPs Launch Issue April 2017 018-559, 018-560 to 018-563 2-254 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Check whether it is connected to the DNS server. Check whether the DNS server address is set. Check whether the DNS server address is set. Launch Issue Status Indicator RAPs April 2017 018-564, 018-565 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-255...
Check whether the scanned document destination HTTP server is accessible from the valid. Check the name of scanned document destination HTTP server. Check the server path name of scanned document destination HTTP server. Status Indicator RAPs Launch Issue April 2017 018-566, 018-567, 018-568 2-256 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
The certificate path of the SSL server certificate and import any necessary CA certif- icate. If the certificate is not registered in the scanned document destination HTTP server, dis- able the machine certificate validation. Launch Issue Status Indicator RAPs April 2017 018-569, 018-570 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-257...
018-587 File name conflict stop. Procedure Procedure Advise the customer to repeat the operation. Advise the customer to set File Name Conflict to other than Cancel Job. Status Indicator RAPs Launch Issue April 2017 018-571, 018-587 2-258 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Advise the customer that when Add is selected for File Name Conflict, check that the NEXT- is not set to Multi-page. NAME.DAT file is correct. Launch Issue Status Indicator RAPs April 2017 018-588, 018-589 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-259...
Advise the customer to change the file name/destination folder on the scan server. Else, move the same folder in the same server. or delete the files in the destination folder. Status Indicator RAPs Launch Issue April 2017 018-590, 018-591 2-260 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Check if a lock directory (*.LCK) remains in the transfer destination, delete it manually then retry the job. Check whether there is a folder that has the same name as the specified name. Launch Issue Status Indicator RAPs April 2017 018-592, 018-593, 018-595 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-261...
Advise the customer to verify the machine LDAP setups. If the check is good, there may be a problem with the remote LDAP server. Status Indicator RAPs Launch Issue April 2017 018-596, 018-700, 018-701 to 018-705 2-262 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Advise the customer to verify the machine LDAP setups. If the check is good, there may be a problem with the remote LDAP server. Launch Issue Status Indicator RAPs April 2017 018-706, 018-707, 018-708 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-263...
Advise the customer to verify the machine LDAP setups. If the check is good, there may be a problem with the remote LDAP server. Status Indicator RAPs Launch Issue April 2017 018-709, 018-710 to 018-714 2-264 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Advise the customer to verify the machine LDAP setups. If the check is good, there may be a problem with the remote LDAP server. Launch Issue Status Indicator RAPs April 2017 018-715, 018-716 to 018-721 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-265...
Advise the customer to confirm with the network administrator the correct root CA certifi- cate is present, certificate authentication settings are correct. If the fault persists, reload the software, Status Indicator RAPs Launch Issue April 2017 018-722, 018-723, 018-740 2-266 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Advise the customer to confirm with the network administrator the network (SSL Commu- nication) connection status, SSL settings status. If the fault persists, reload the software, Launch Issue Status Indicator RAPs April 2017 018-724, 018-725 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-267...
Kerberos server prohibits the use of the certificate, it is nec- essary to ask the server administrator to authorise the server permit it. Status Indicator RAPs Launch Issue April 2017 018-726, 018-727 2-268 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Advise the customer to check the network connection status, settings status as the net- work might be congested. If the fault persists, reload the software, Launch Issue Status Indicator RAPs April 2017 018-728, 018-729, 730, 738, 739, 743, 744, 745, 746 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-269...
Advise the customer to verify the machine LDAP setups. If the check is good, there may be a problem with the remote LDAP server. Status Indicator RAPs Launch Issue April 2017 018-731, 018-732 to 018-736 2-270 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Check whether a file can be written to the same storage destination on that SMB server. If write is possible, try to perform the same operation again from the machine. Launch Issue Status Indicator RAPs April 2017 018-737, 018-741, 018-747 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-271...
Advise the customer to verify the machine LDAP setups. If the check is good, there may be a problem with the remote LDAP server. Status Indicator RAPs Launch Issue April 2017 018-748, 018-750 to 018-754, 018-749 2-272 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
NOTE: If the situation does not improve, there is a possibility of bad connection status in the customers environment. Advise them to consult with the System Administrator. Launch Issue Status Indicator RAPs April 2017 018-755, 018-756 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-273...
SMB server. If write is possible, try to perform the same operation again from the Check whether the storage destination or file name of the scan image that is set at the machine. main unit contains restricted characters. Status Indicator RAPs Launch Issue April 2017 018-757, 018-758, 018-759 2-274 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Terminate the applications that are currently not in use. Check the memory usage status and perform upgrades to increase the memory. Reboot the server. Launch Issue Status Indicator RAPs April 2017 018-760, 018-761 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-275...
Check that there is no cable unplugged or any issues with the router or the hub in the net- If it contains any machine-dependent characters, edit it so that the name no longer con- work route. tain any and operate. Status Indicator RAPs Launch Issue April 2017 018-762, 018-763 2-276 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
There is a problem with the LDAP setups on the machine or with the remote LDAP server. Advise the customer to verify the machine LDAP setups. If the check is good, there may be a problem with the remote LDAP server. Launch Issue Status Indicator RAPs April 2017 018-764, 018-770 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-277...
If the transfer destination is a Macintosh, the permission setting must be changed for the user of the shared folder. For the settings, check with the System Administrator. Status Indicator RAPs Launch Issue April 2017 018-772, 018-773 2-278 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Advise the customer to verify the machine LDAP setups. If the check is good, there may be a problem with the remote LDAP server. Launch Issue Status Indicator RAPs April 2017 018-780 to 018-784, 018-781 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-279...
There is a problem with the LDAP setups on the machine or with the remote LDAP server. Advise the customer to verify the machine LDAP setups. If the check is good, there may be a problem with the remote LDAP server. Status Indicator RAPs Launch Issue April 2017 018-785, 018-786 2-280 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Unable To Send A Fax To Some Machines RAP. The machine will receive a fax from the remote machine. Perform the 020D Unable To Receive A Fax RAP. Launch Issue Status Indicator RAPs April 2017 020A Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-281...
The fax is working correctly. Send a 3 page test fax to a known good fax machine. Print a protocol report, 30. Check for errors. Re-enter the details from the Fax options. Status Indicator RAPs Launch Issue April 2017 020B 2-282 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
23. Select Service Settings / Embedded Fax Set- should report the problem to the telephone company. tings / Transmission Defaults / Automatic Resend. Set the number of resends to 1 or 2. Launch Issue Status Indicator RAPs April 2017 020C, 020D Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-283...
Auto Tray Switching is set to Use Same or Larger Paper Size. • Auto Reduce on Receipt is set to On. • Fax Receive Tray is set to all available trays. Status Indicator RAPs Launch Issue April 2017 020D, 020E 2-284 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
‘1111’ (default setting). Select Log In. Select Apps. From the Installed Apps list, select Fax. Disable Super G3. If problems are still not resolved after these actions, escalate the problem using the nor- mal escalation process. Status Indicator RAPs Launch Issue April 2017 020H 2-286 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
NOTE: Obtain consent from the customer as to the values to set the prices to. If the fault persists, advise the customer that the card reader is faulty. Perform the Special Boot Modes RAP. Launch Issue Status Indicator RAPs April 2017 021-210, 211, 212, 021-213 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-287...
Or replace the connected accessory with the appropriate one for the setting. Switch off, had its encryption settings initialized as factory default settings to the machine. Switch off, then switch on the machine, then switch on the machine, Status Indicator RAPs Launch Issue April 2017 021-214, 021-215 2-288 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Perform the steps that follow: Enter dC131. Ensure NVM value 850-007 is set correctly. If the fault persists, perform the 016-357 Controller EP Communication Fail RAP. Launch Issue Status Indicator RAPs April 2017 021-360, 021-361 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-289...
Switch off, then switch on the machine, Advise the customer to disconnect the USB IC card reader that caused this error to occur from the USB connector. Status Indicator RAPs Launch Issue April 2017 021-401, 021-500 2-290 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Check the connection of the LAN cable. Check the DNS server address settings. Check the default gateway settings. Check the subnet mask settings. Launch Issue Status Indicator RAPs April 2017 021-501, 021-502, 503, 504 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-291...
Check the EP proxy server authentication password. If the problem persists after checking the settings, there may be a network failure or the proxy server settings may have changed/failed. Status Indicator RAPs Launch Issue April 2017 021-505, 021-506, 021-507 2-292 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Check the connection of the LAN cable. Switch off, then switch on the machine, Check the default gateway settings. Check the subnet mask settings. Launch Issue Status Indicator RAPs April 2017 021-508, 520, 521, 021-509, 515, 516, 522 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-293...
Advise the customer to check with the EP Center for the EP contract status, registration status and system operation status. Status Indicator RAPs Launch Issue April 2017 021-510, 021-511, 021-512, 513, 514, 517, 518, 519 2-294 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
If the fault persists, switch off, then switch on the machine, 021-527 Invalid communication message (edge server). Procedure Switch off, then switch on the machine, Launch Issue Status Indicator RAPs April 2017 021-523, 021-524 to 012-527 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-295...
If the fault persists, advise the customer to check with the EP Center for the EP contract status, registration status and system operation status. status, registration status and system operation status. Status Indicator RAPs Launch Issue April 2017 021-528, 021-529, 021-530, 012-531 2-296 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
RAP. 021-535 An unsupported accessory is detected. If none of the faults are listed, reload the software, Procedure Reload the software, Launch Issue Status Indicator RAPs April 2017 021-532 to 021-535, 021-700 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-297...
If the fault persists, reload the software, Procedure Perform the steps that follow: Advise the customer to insert a Xerox card, copy card or cash into the accessory, and ensure that there are sufficient fees or card value. If the fault persists, reload the software,...
Page 319
If the fault persists, reload the software, Launch Issue Status Indicator RAPs April 2017 021-733, 742, 942, 944, 946, 021-947, 948, 949 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-299...
Moving parts can cause injury. Perform the steps that follow: Reload the software, If the fault persists, install a new UI assembly, PL 2.05 Item Launch Issue Status Indicator RAPs April 2017 023-500, 023-600, 023-601 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-301...
Page 322
Status Indicator RAPs Launch Issue April 2017 023-500, 023-600, 023-601 2-302 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Moving parts can cause injury. Perform the steps that follow: Switch off, then switch on the machine, If the fault persists, install a new ESS PWB, PL 3.10 Item Status Indicator RAPs Launch Issue April 2017 024-365, 024-366 2-306 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Format the hard disk drive, refer to dC355 Hard Disk Diagnostics. Reload the software, Reload the software, Perform the Special Boot Modes RAP. Perform the Special Boot Modes RAP. Launch Issue Status Indicator RAPs April 2017 024-367, 024-368 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-307...
024-613 Modal break point is automatically repaired (ESS NVM repaired). 024-614 Modal break point is automatically repaired (IOT NVM repaired). Procedure For information only, no service action necessary. Status Indicator RAPs Launch Issue April 2017 024-600 to 024-614, 024-615 2-310 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
ESS PWB, 3.10 Item 6 are securely connected. If the fault persists, install a new hard disk drive, PL 3.10 Item Launch Issue Status Indicator RAPs April 2017 024-616 to 024-621, 024-700 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-311...
Fuser Unit exit sensor. Refer to the 077-104, 109, 113, 901 Fuser Exit Sensor Jam RAP. • Exit 2 sensor. Refer to the 077-105 Exit Sensor 2 Jam RAP. Status Indicator RAPs Launch Issue April 2017 024-701, 024-702 2-312 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Advise the customer to use paper of a lighter weight so as not to exceed the maximum output limit or use less pages. If the fault persists, reload the software, Launch Issue Status Indicator RAPs April 2017 024-703, 742, 775, 024-707 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-313...
Advise the customer to use paper that is in specification or to print face up. Refer to Procedure Paper and Media Size Specifications. Advise the customer to use the correct print parameters. If the fault persists, reload the software, Status Indicator RAPs Launch Issue April 2017 024-708, 024-746, 024-747 2-314 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Procedure If the fault persists, reload the software, Perform the 071-212 Tray 1 Paper Size Sensor Fault RAP. Launch Issue Status Indicator RAPs April 2017 024-748, 024-910, 946, 959 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-315...
024-920 The paper output to the face down tray 1 is full. Procedure Procedure For information only, no service action necessary. For information only, no service action necessary. Launch Issue Status Indicator RAPs April 2017 024-919, 024-920 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-319...
4. If the fault persists, install a new finisher PWB (integrated office fin- isher), PL 12.14 Item 1 or (office finisher LX), PL 13.45 Item Status Indicator RAPs Launch Issue April 2017 024-926, 963, 990, 024-928 2-320 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Page 341
Switch off, then switch on the machine, 10. Open, then close the eject cover. If the fault persists, install a new finisher PWB, PL 13.45 Item Perform the relevant RAP. Launch Issue Status Indicator RAPs April 2017 024-928A, 024-928B Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-321...
Ensure all surface mounted modules on both PWBs are Item 6 are securely connected. Ensure all surface mounted modules on both PWBs are securely connected. securely connected. Reload the software, Reload the software, Status Indicator RAPs Launch Issue April 2017 024-934, 024-939 2-322 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
PL 3.10 Item 6 are securely connected. Ensure all surface mounted modules on both PWBs are securely connected. Reload the software, Launch Issue Status Indicator RAPs April 2017 024-942 024-975, 024-943, 978, 984, 989 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-323...
024-974 Interposer tray size mismatch. 024-973 Tray 7 size mismatch. Procedure For information only, no service action necessary. Procedure For information only, no service action necessary. Launch Issue Status Indicator RAPs April 2017 024-956, 971, 973, 024-957, 024-974 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-327...
Ensure all surface mounted modules on both PWBs are securely connected. PWBs are securely connected. Reload the software, Reload the software, Status Indicator RAPs Launch Issue April 2017 024-965, 024-966, 024-967 2-328 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Check for damage to the actuator on the HCF tray. If the fault persists, install new components as necessary: • HCF size sensor A, PL 70.60 Item • HCF size sensor B, PL 70.60 Item • HCF PWB, PL 70.60 Item Status Indicator RAPs Launch Issue April 2017 024-970, 024-972 2-330 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
024-985 Bypass tray stopped due to an obstruction. Procedure Have the customer ensure the correct paper size or type is loaded in the bypass tray in the cor- rect orientation. Resubmit the job. Status Indicator RAPs Launch Issue April 2017 024-985 2-332 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
025-596 An NG occurred when HDD fail forecast of diagnostics was executed. 025-597 An error occurred when HDD initialization of diagnostics was executed. Procedure Perform the 016-210, 506, 777, 780, 798 HDD Error RAP. Launch Issue Status Indicator RAPs April 2017 025-596, 025-597 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-333...
Page 354
Status Indicator RAPs Launch Issue April 2017 025-596, 025-597 2-334 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Advise the customer to disconnect some of the machines that are connected to this USB host port and ensure that the number of connected machines are below the maximum permissible number of connections. Launch Issue Status Indicator RAPs April 2017 026-400, 026-402 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-335...
Advise the customer that this fault is caused when the server uses an undefined LDAP protocol that is not supported by the machine. Correct any mistakes in server settings or client operation. If the fault persists, reload the software, Status Indicator RAPs Launch Issue April 2017 026-403, 026-700 2-336 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Advise the customer that when performing simultaneous queries on the address book in the machine from multiple machine panel and Web UI input machines, lower the query interval. If the fault persists, reload the software, Launch Issue Status Indicator RAPs April 2017 026-701, 026-702 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-337...
Advise the customer to make it impossible for authentication to be cancelled at additional doc- Procedure ument loading. Advise the customer to print from DocuWorks viewer by use of printer driver (ART-EX, PCL, etc.). Status Indicator RAPs Launch Issue April 2017 026-703, 026-704 2-338 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Advise the customer to: Enter the correct password. Enter Full Access Password, etc. from DocuWorks viewer then disable printing prohibited. Print using printer driver (ART-EX, PCL, etc.). Launch Issue Status Indicator RAPs April 2017 026-705, 026-706, 026-707 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-339...
Reduce a resolution send parameter (image-to-send quality) then re-send the job. the job. Reduce a magnification send parameter, then re-send the job. Increase the maximum file accumulated data size. Status Indicator RAPs Launch Issue April 2017 026-708, 026-709 2-340 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
(3DES), then re-send it. Set FIPS140 Authentication Mode of the machine to off. If the fault persists, perform the 016A Scan to Network Error Entry RAP. Launch Issue Status Indicator RAPs April 2017 026-710, 026-711 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-341...
If the fault persists, reload the software, Status Indicator RAPs Launch Issue April 2017 026-712, 026-718 2-342 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Check that the media is neither removed nor reinserted while being referred to or that dur- ing that time, other media is not inserted. Launch Issue Status Indicator RAPs April 2017 026-719, 026-720 to 026-723 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-343...
Advise the customer that it is necessary to check the size of the file registered with the EP cen- ter and the size stored in the SW repository. Status Indicator RAPs Launch Issue April 2017 026-724, 026-725, 026-726 2-344 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Check the connection of the network cable. When using DADF, perform the scan using Windows Fax & Scan. Or, change to the platen to perform the scan. Launch Issue Status Indicator RAPs April 2017 026-727, 026-728, 026-729 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-345...
Procedure Advise the customer to correct the PIN number, print count or password that is specified by PJL Command, then try again. Status Indicator RAPs Launch Issue April 2017 026-730, 026-731 to 026-733 2-346 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
For one occurrence, take no action. If the fault persists, reload the software, Ensure that the job has completed, then try again. After completing a panel operation, wait at least 1 minute before starting the download operation. Launch Issue Status Indicator RAPs April 2017 026-734, 026-739 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-347...
Page 368
Status Indicator RAPs Launch Issue April 2017 026-734, 026-739 2-348 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
IPv6 address of the other machine on the network. If the fault persists, perform the 016A Scan to Network Error Entry RAP. Launch Issue Status Indicator RAPs April 2017 027-442, 443, 444, 027-445 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-349...
If the fault persists, perform the 016A Scan to Network Error Entry RAP. If the fault persists, perform the 016A Scan to Network Error Entry RAP. Status Indicator RAPs Launch Issue April 2017 027-446, 027-447 2-350 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
When the SMTP server address is specified using FQDN, check that the FQDN name is correct. Also check that a correct DNS server address is set for the machine, and set a correct IP address. Launch Issue Status Indicator RAPs April 2017 027-452, 027-500 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-351...
When the POP server address is specified using FQDN, check that FQDN name is correct. Also check that a correct DNS server address is set for the machine, and set a correct IP address. Status Indicator RAPs Launch Issue April 2017 027-501, 027-502 2-352 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Page 373
027-786 WebDAV server timeout is answered. Procedure Advise the customer to wait for a while, then perform the operation again. Launch Issue Status Indicator RAPs April 2017 027-503, 504, 533, 773, 785, 786, 027-513 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-353...
Advise the customer to set the DNS server address. Or, set the SMB server address of the name of the transfer destination has been registered in the DNS. transfer destination using IP address. Status Indicator RAPs Launch Issue April 2017 027-514, 027-515 2-354 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
For communication that goes beyond the subnet, check the WINS server settings and check whether the server name address can be resolved correctly. Check whether the NetBIOS interface machine at the transfer destination SMB server has started. Launch Issue Status Indicator RAPs April 2017 027-516, 027-518 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-355...
Check if a prohibited character was detected in the specified storage destination or file name. Check if the specified storage destination is linked to a different shared folder due to the distributed file system (DFS). Status Indicator RAPs Launch Issue April 2017 027-519, 027-520 2-356 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Check if the specified file name is in use. Check if the specified file name already exists as a directory. Check if a prohibited character was detected in the specified file name. Launch Issue Status Indicator RAPs April 2017 027-521, 027-522 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-357...
SMB server. Manually delete the lock directory (*.LCK) from the transfer destination. Check whether a folder with the same name as the specified name already exists. Status Indicator RAPs Launch Issue April 2017 027-523, 027-524 2-358 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Procedure then retry the job. Advise the customer to check whether the file in the specified storage destination is being used by another user. Launch Issue Status Indicator RAPs April 2017 027-525, 027-527, 027-526 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-359...
Advise the customer to log in to the SMB server from another PC using the same user name and check whether they can write a file into the same storage destination on that SMB server. Status Indicator RAPs Launch Issue April 2017 027-528, 027-529 2-360 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Advise the customer to set File Name Conflict to other than Cancel Job. Advise the customer to check that the file format is not set to Multi-page When Add is selected for File Name Conflict. Launch Issue Status Indicator RAPs April 2017 027-530, 027-531 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-361...
Advise the customer to check that the NEXTNAME.DAT file is correct when Add is selected for Advise the customer to check that the server name of the SMB server is correct. File Name Conflict. Status Indicator RAPs Launch Issue April 2017 027-532, 027-543 2-362 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Check if the NetBIOS over TCP/IP has become enabled at the authentication server set- tings. Check at the Internet connection firewall if the communication through Ports 137, 138 and 139 are not blocked. Status Indicator RAPs Launch Issue April 2017 027-564, 027-565, 027-578 2-364 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
027-569 SMB (TCP/IP) is not started Procedure Procedure Advise the customer to check if the SMB client has been started. Advise the customer to check that SMB (TCP/IP) is enabled. Launch Issue Status Indicator RAPs April 2017 027-566, 027-569 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-365...
Advise the customer to check with the system administrator for the time period when logging in Advise the customer to set the authentication server to Windows other than Win95/Win98/Me. is allowed. Status Indicator RAPs Launch Issue April 2017 027-584, 027-585 2-366 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Advise the customer to obtain a valid password from the system administrator. Advise the customer to request the system administrator to disable the change password at next login setting. Launch Issue Status Indicator RAPs April 2017 027-586, 027-587 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-367...
Advise the customer to request the system administrator to enable or unlock the user account. as necessary. Status Indicator RAPs Launch Issue April 2017 027-588, 027-589, 027-590 2-368 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
027-600 External print check mode error. allowed. Procedure Procedure Switch off, then switch on the machine, Advise the customer to request the system administrator set a user password. Launch Issue Status Indicator RAPs April 2017 027-591, 027-600 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-369...
Advise the customer to check that the domain of the destination mail address is not designated Ensure the network cable is connected correctly. as a prohibited domain. Status Indicator RAPs Launch Issue April 2017 027-700, 027-701 2-370 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Check that the mail address written on the machine certificate is the same as that set up on the machine. If the fault persists, reload the software, Launch Issue Status Indicator RAPs April 2017 027-702 to 027-709, 027-710 to 027-715 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-371...
Check that the DNS server settings of the machine are correctly set. If the fault persists, perform the 016A Scan to Network Error Entry RAP. Status Indicator RAPs Launch Issue April 2017 027-716, 027-717 2-372 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
To check that the scan document can be uploaded from the PC browser. When uploading is successful, change the application interface timeout value. If the fault persists, reload the software, Launch Issue Status Indicator RAPs April 2017 027-720, 027-721, 027-722 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-373...
Perform the steps that follow: Advise the customer to check that the application interface is working correctly. If the fault persists, reload the software, Status Indicator RAPs Launch Issue April 2017 027-723, 027-724, 725, 726 2-374 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Advise the customer to set a job so that the maximum number of files that can be sent will not be exceeded. If the fault persists, reload the software, Launch Issue Status Indicator RAPs April 2017 027-727, 027-728 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-375...
Advise the customer to increase the preset pagination value, or reduce the number of original Advise the customer to check that the server disk is normal and has free space, and then retry pages scanned. the operation. Status Indicator RAPs Launch Issue April 2017 027-730, 027-732 2-376 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
The certificate path of the SSL server certificate and import any necessary CA certif- icate. If the certificate is not registered in the job template server, disable the machine certificate validation. Launch Issue Status Indicator RAPs April 2017 027-733, 027-734 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-377...
Advise the customer to enable the SSL settings of the machine or specify HTTP as the transfer Advise the customer to enable the server certificate validation settings of the machine or dis- protocol. able the server certificate validation setting during transfer. Status Indicator RAPs Launch Issue April 2017 027-735, 027-736 2-378 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Advise the customer to set the resource of the storage destination path from the client nation server directory set as a resource. If the fault persists, reload the software, If the fault persists, reload the software, Launch Issue Status Indicator RAPs April 2017 027-737, 027-739 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-379...
From a client PC, check that the FTP connection to the destination server is possi- ble. If the fault persists, reload the software, If the fault persists, reload the software, Status Indicator RAPs Launch Issue April 2017 027-740, 027-741 2-380 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Wait a while then try again as scanned images may cause the HDD to be full. Delete the files in the HDD. If the fault persists, perform the 016-210, 506, 777, 780, 798 HDD Error RAP. Launch Issue Status Indicator RAPs April 2017 027-742, 027-743 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-381...
If the fault persists, perform the 016A Scan to Network Error Entry RAP. If the fault persists, perform the 016A Scan to Network Error Entry RAP. Status Indicator RAPs Launch Issue April 2017 027-744, 027-745 2-382 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
If the fault persists, perform the 016A Scan to Network Error Entry RAP. If the fault persists, perform the 016A Scan to Network Error Entry RAP. Launch Issue Status Indicator RAPs April 2017 027-746, 027-750 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-383...
If the fault persists, reload the software, Set preset values for the items in the instruction requiring user entry. If the fault persists, reload the software, Status Indicator RAPs Launch Issue April 2017 027-751, 027-752 2-384 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
If the fault persists, reload the software, from the setting in the instruction, either change the instruction or change the system data. If the fault persists, reload the software, Launch Issue Status Indicator RAPs April 2017 027-753, 027-754 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-385...
Import the client certificate to the machine and set to use as the client certificate. Check the daylight saving time difference to see if the date/time of the machine is correct. If the fault persists, reload the software, Status Indicator RAPs Launch Issue April 2017 027-757, 027-758 2-386 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Check if the parameter setting specified in XDOD client is out of system specifica- to the reference server. tions. Check the XDOD client and controller versions. If the fault persists, reload the software, Launch Issue Status Indicator RAPs April 2017 027-759, 027-760 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-387...
If on-demand print for multiple documents was instructed using the external access func- tion, reduce the number of documents then retry it. Either extend the print on demand print duration or set it to 0. Status Indicator RAPs Launch Issue April 2017 027-761, 027-762 2-388 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Check whether the AirPrint scan client has enough free capacity. Set up the machine so that it can correctly communicate with the external accounting server. Check the network cable connection. Launch Issue Status Indicator RAPs April 2017 027-763, 027-764 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-389...
Check that the DNS server connection is good. Check that the DNS server is correctly configured. Check that the address of the DNS server is correctly configured. Status Indicator RAPs Launch Issue April 2017 027-765, 027-766 2-390 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Check the SSL server certificate of the certification path. If the Scan document certificate to the destination WebDAV server is not registered, dis- able the certificate validation of the machine. Launch Issue Status Indicator RAPs April 2017 027-767, 027-768 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-391...
Check the access from the PC to the Scan document destination WebDAV server. If the fault persists, reload the software, Ensure the correct network interface is selected. Status Indicator RAPs Launch Issue April 2017 027-769, 027-770 2-392 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Advise the customer to use only ASCII letters for the machine host name and destination If the fault persists, reload the software, address. Launch Issue Status Indicator RAPs April 2017 027-771, 027-772, 774, 776 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-393...
027-777 The SMTP server does not support SMTP-AUTH (after connection to the server). Procedure Procedure Advise the customer to reduce the number of mail addresses. Advise the customer to send mail without setting SMTP-AUTH. Status Indicator RAPs Launch Issue April 2017 027-775, 027-777 2-394 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Advise the customer to contact the network administrator to check what SMTP authentication Advise the customer to check if the authentication information (user name/password) has been method the server uses. set correctly. Launch Issue Status Indicator RAPs April 2017 027-778, 027-779 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-395...
027-781 Writing of scan data spool file failed because the disk is full. Procedure Procedure Advise the customer to select the network interface that can be used. Advise the customer to split the scan data. Status Indicator RAPs Launch Issue April 2017 027-780, 027-781 2-396 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Check the access from the PC to the scan document destination WebDAV server. Check the login user name and password. Check the scan document destination WebDAV server name and server path name. Launch Issue Status Indicator RAPs April 2017 027-782, 027-783 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-397...
Advise the customer to set the processing of duplicated filenames at the time of scanning job configured on the machine are correct. execution to anything other than Stop the Job (Not Save). Status Indicator RAPs Launch Issue April 2017 027-784, 027-787 2-398 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Check the connection to the WebDAV server. Check if read/write access in a file or folder in the specified place is set. Check the specified file path. Launch Issue Status Indicator RAPs April 2017 027-788, 027-793, 027-789, 791, 795 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-399...
Advise the customer to ensure that the WebDAV storage path and directory specified in the Check the access from the PC to the scan document destination WebDAV server. server exist. Status Indicator RAPs Launch Issue April 2017 027-790, 029-792, 027-794 2-400 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Advise the customer to specify the output destination that can be processed by the machine, then repeat the operation. If the fault persists, reload the software, If the fault persists, reload the software, Launch Issue Status Indicator RAPs April 2017 027-796, 027-797 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-401...
Advise the customer to check whether or not there is free space in the storage location. Advise the customer to select another document, then repeat the operation. If the fault persists, reload the software, Status Indicator RAPs Launch Issue April 2017 027-798, 027-799 2-402 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
PL 1.10 Item 3 and the ESS PWB, 3.10 Item 6 are securely connected. Ensure all surface mounted modules on both PWBs are securely connected. Reload the software, Launch Issue Status Indicator RAPs April 2017 028-910, 028-987 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-403...
Page 424
Status Indicator RAPs Launch Issue April 2017 028-910, 028-987 2-404 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Ensure that the WebDAV server is up and running. Verify the configuration of the server . Check the access from the PC to the scan document destination WebDAV server. Launch Issue Status Indicator RAPs April 2017 029-700, 029-701, 029-702 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-405...
Advise the customer to check the proxy configuration file that is stored in the HTTP server, it may be an invalid format, such as JavaScript or too large (greater than 64KB). Status Indicator RAPs Launch Issue April 2017 029-703, 029-704, 711 2-406 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Page 427
Check the connection of the network cable. Check the default gateway configuration. Verify the subnet mask setting. Check the DNS server address setting. Launch Issue Status Indicator RAPs April 2017 029-705, 706, 709, 712, 713, 716, 029-707, 029-708, Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-407...
(WPAD). ation. Procedure Advise the customer to check whether the URL information of the PACFile in the DHCP server is correctly registered. Status Indicator RAPs Launch Issue April 2017 029-710, 0129-717, 029-718 2-408 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
The file server cannot be accessed. Advise the customer to confirm the proxy server setting, the user name, the password, and the user setting for access again. Launch Issue Status Indicator RAPs April 2017 029-719, 029-720 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-409...
An error related to SSL has occurred. The server cannot be accessed. Advise the customer to munication with server. confirm the access authentication and the SSL setting. Procedure Advise the customer to confirm the server setting and connection status. Status Indicator RAPs Launch Issue April 2017 029-721, 029-722, 029-723 2-410 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Switch off, then switch on the machine, If the fault persists, advise the customer to contact the System Administrator. Launch Issue Status Indicator RAPs April 2017 029-724, 029-727, 029-725 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-411...
Procedure Perform the steps that follow: Switch off, then switch on the machine, If the fault persists, advise the customer to contact the System Administrator. Status Indicator RAPs Launch Issue April 2017 029-726 2-412 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
033-311 The registered contents in the address book are invalid. Procedure Procedure Advise the customer to switch off the fax send billing function or change to a single-line instal- Perform dC301 NVM initialization. lation. Launch Issue Status Indicator RAPs April 2017 033-310, 033-311 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-413...
Page 434
Switch off, then switch on the machine, Check that the telephone cables and network cable are securely connected. Ensure that the fax PWBs, PL 20.05 are installed correctly. Status Indicator RAPs Launch Issue April 2017 033-312, 033-313, 033-315 to 033-327 2-414 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Perform the steps that follow: Perform dC301 NVM Initialization. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP. Launch Issue Status Indicator RAPs April 2017 033-314, 033-328, 329, 340 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-415...
033-335 A fault notification due to invalid fault code was received from the fax card or FoIP. Procedure Perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP. Status Indicator RAPs Launch Issue April 2017 033-330 to 033-335, 033-336 2-416 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
033-341 Something other than fax kit 3 is connected to the machine. Procedure Procedure Switch off, then switch on the machine, Inform the customer that the line 3 fax kit is required. Launch Issue Status Indicator RAPs April 2017 033-339, 033-341 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-417...
Advise the customer to check the status of the remote machine, If the remote machine is good, repeat the operation. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP. Status Indicator RAPs Launch Issue April 2017 033-363, 033-500 to 033-507 2-418 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Then repeat the operation. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP. Launch Issue Status Indicator RAPs April 2017 033-508, 033-511, 033-509 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-419...
Advise the customer to check if the remote machine has the relevant function. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP. Status Indicator RAPs Launch Issue April 2017 033-510, 033-512, 513, 518, 519, 520, 534 2-420 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Page 441
Advise the customer to request for the sender to check the remote machine for an error, then re-send. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP. Launch Issue Status Indicator RAPs April 2017 033-514, 516, 517, 521, 522, 033-526 to 033-529, 033- Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-421...
Advise the customer to request for the sender to check the remote machine for an error, then re-send. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP. Status Indicator RAPs Launch Issue April 2017 033-530, 033-531, 532, 533, 544, 552, 578 2-422 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Advise the customer to repeat the operation. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP. Launch Issue Status Indicator RAPs April 2017 033-535, 033-536 to 033-540, 568, 575, 577 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-423...
Advise the customer to check the dial data, then repeat the operation. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP. Status Indicator RAPs Launch Issue April 2017 033-541, 033-566, 033-543, 567, 576, 702, 703 2-424 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Advise the customer to check the address number and whether the remote party is a fax machine. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP. Launch Issue Status Indicator RAPs April 2017 033-545, 033-547 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-425...
Advise the customer to wait for a while, then repeat the operation. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP. Status Indicator RAPs Launch Issue April 2017 033-548, 033-549, 551, 583 2-426 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP. Launch Issue Status Indicator RAPs April 2017 033-550, 033-553 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-427...
Advise the customer to consult with the operator of the remote machine on whether the wrong machine password was input. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP. Status Indicator RAPs Launch Issue April 2017 033-554, 033-555, 033-556 2-428 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Fax Fault RAP. the number of addresses, then try again. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP. Launch Issue Status Indicator RAPs April 2017 033-557, 033-565, 033-558, 033-559 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-429...
Check the self-terminal status and line status, then perform the operation again. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP. Launch Issue Status Indicator RAPs April 2017 033-564, 033-570, 033-571, 033-588 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-431...
If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP. Status Indicator RAPs Launch Issue April 2017 033-572, 033-573 2-432 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP. Launch Issue Status Indicator RAPs April 2017 033-580, 033-581 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-433...
Check whether the SIP server and the recipient side are able to communicate. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP. Status Indicator RAPs Launch Issue April 2017 033-582, 033-584 2-434 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Make it so that the IP address can be obtained and registered to the registrar server. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP. Launch Issue Status Indicator RAPs April 2017 033-585, 033-586 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-435...
Page 456
Advise the customer to request for the sender to check the remote machine for an error, then re-send. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP. Status Indicator RAPs Launch Issue April 2017 033-587, 589, 590, 592, 033-591 2-436 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Request for the sender to re-send if the fault occurs when receiving. Check the remote machine for an error. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP. Launch Issue Status Indicator RAPs April 2017 033-593, 033-700 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-437...
Advise the customer to repeat the operation. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP. Status Indicator RAPs Launch Issue April 2017 033-701, 033-710, 711, 712, 713, 717, 718, 719, 721 2-438 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP. Launch Issue Status Indicator RAPs April 2017 033-716, 033-724 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-439...
For a single occurrence, take no action. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP. Status Indicator RAPs Launch Issue April 2017 033-725, 033-742, 033-726, 728, 734, 737, 738, 751 2-440 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Page 461
Advise the customer to repeat the operation. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP. Launch Issue Status Indicator RAPs April 2017 033-731, 732, 736, 740, 747, 748, 749, 033-733, 735, Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-441...
After the faulty circuit has been repaired, install a new drive PWB, PL 1.10 Item After the faulty circuit has been repaired, install a new drive PWB, PL 1.10 Item Status Indicator RAPs Launch Issue April 2017 041-334, 041-335 2-444 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
If the fault persists, install a new ESS PWB, PL 3.10 Item NOTE: The temperature sensor and humidity sensor are both surface mounted on the ESS PWB. Status Indicator RAPs Launch Issue April 2017 041-388, 041-391, 041-603, 041-604 2-446 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
044-313 M software control error was detected (PH). Procedure Switch off, then switch on the machine, Procedure Switch off, then switch on the machine, Reload the software, Launch Issue Status Indicator RAPs April 2017 044-312, 044-313, 044-329 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-449...
Check the drive PWB +5V power supply line. If the +5V is not being supplied, install a new LVPS, PL 1.10 Item Install new components as necessary: • ESS PWB, PL 3.10 Item • Drive PWB, PL 1.10 Item Launch Issue Status Indicator RAPs April 2017 045-382, 045-398, 045-399 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-451...
047-320 All Destination Tray Broken RAP 047-320 All trays connected to the IOT have become unusable. Procedure Check the fault history, dC122 for any tray faults. Perform the relevant procedures. Launch Issue Status Indicator RAPs April 2017 047-320 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-453...
Page 474
Status Indicator RAPs Launch Issue April 2017 047-320 2-454 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Moving parts can cause injury. Switch off, then switch on the machine, If the fault persists, install a new drive PWB, PL 1.10 Item Launch Issue Status Indicator RAPs April 2017 057-310, 057-312, 057-311, 313, 314, 315 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-455...
Check the connections and wiring between the fuser ( DP612) and the LVPS ( P2) for an open circuit, short circuit or poor contact. Launch Issue Status Indicator RAPs April 2017 058-310 to 058-321 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-457...
If the wiring is good, install a new drive PWB, PL 1.10 Item tion Error Detection Flag) to 0 (Normal). Switch off, then switch on the machine, Install a new fuser, PL 10.05 Item Status Indicator RAPs Launch Issue April 2017 059-326, 059-372 2-458 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
J416) for an open circuit, short circuit or poor contact. If the fault persists, install new components as necessary: • Fuser, PL 10.05 Item • LVPS, PL 1.10 Item • Drive PWB, PL 1.10 Item Launch Issue Status Indicator RAPs April 2017 059-383 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-459...
Page 480
Status Indicator RAPs Launch Issue April 2017 059-383 2-460 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Check the connections and wiring between the ESS PWB ( P/J750) and the DADF PWB ( P/J751) for an open circuit, short circuit or poor contact. If the fault persists, install a new ESS PWB, PL 3.10 Item Launch Issue Status Indicator RAPs April 2017 062-300, 062-311 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-463...
LPH Fault RAP. Advise the customer to refer to the Legal Notices in the User Guide to check the types of docu- ment available for copying. Status Indicator RAPs Launch Issue April 2017 062-396, 062-790 2-466 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
If the fault persists, install new components as necessary: If the fault persists, install a new drive PWB, PL 1.10 Item • Drive PWB, PL 1.10 Item • ESS PWB, PL 3.10 Item Launch Issue Status Indicator RAPs April 2017 071-100, 071-105 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-467...
Check the drive gears, PL 80.10 for wear or damage. Install new components as neces- sary. If the fault persists, install a new drive PWB, PL 1.10 Item Status Indicator RAPs Launch Issue April 2017 071-210, 071-212 2-468 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Install a new HCF takeaway motor, PL 70.60 Item Check the voltage between P/J6 pins 9 and 10 and ground. +24V is measured. Check the +24VDC circuit. Launch Issue Status Indicator RAPs April 2017 078-102 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-483...
Install a new HCF takeaway motor, PL 70.60 Item Check the voltage between JF06 pins 9 and 10 and ground. +24V is measured. Check the +24VDC circuit. Status Indicator RAPs Launch Issue April 2017 078-104, 078-901 2-484 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
The sensor and actuator are good. Correctly install the HCF stack height sensor, or install new components as necessary, 80.61. Launch Issue Status Indicator RAPs April 2017 078-216, 078-219, 078-250 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-485...
The fault may be intermittent. Check HCF1 side out switch wiring. If the fault persists, install new components as necessary: • HCF1 side out switch, PL 70.60 Item • HCF PWB, PL 70.60 Item Launch Issue Status Indicator RAPs April 2017 078-301, 077-911 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-487...
Page 508
Status Indicator RAPs Launch Issue April 2017 078-301, 077-911 2-488 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Information only. No service action necessary. Advise the customer that the drum cartridge is Install a new drum cartridge, PL 90.20 Item near end of life. Status Indicator RAPs Launch Issue April 2017 091-401, 091-406, 091-402, 091-913 2-492 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Perform the steps that follow: 092-332 ATC test warning. Remove, then reinstall the drum cartridge. If the fault persists, install a genuine Xerox drum cartridge, PL 90.20 Item 092-660 Toner density in the developer unit as detected by the ATC sensor is abnormal. This fault occurs when the difference between the maximum and minimum values in the ATC sen- sor measurement set is lower than the threshold value.
Perform the steps that follow: Remove the drum cartridge. Shake, then reinstall the drum cartridge. If the fault persists, install a new drum cartridge, PL 90.20 Item Launch Issue Status Indicator RAPs April 2017 093-912, 093-914 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-495...
Billing Plan/Region Conversion Process. If the fault persists and the billing plan and region are correct, install a correct, genuine Xerox toner cartridge, PL 90.05 Item Status Indicator RAPs Launch Issue April 2017 093-926, 094-400 2-496 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Perform the steps that follow procedure as necessary: • 010-327 Fusing On Time Fail RAP. • 010-334, 010-335 Heat Roll NC Sensor Fail RAP. Launch Issue Status Indicator RAPs April 2017 094-402, 099-364 to 099-399 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-497...
Page 518
Status Indicator RAPs Launch Issue April 2017 094-402, 099-364 to 099-399 2-498 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Ensure all surface mounted modules on both PWBs are securely connected. Reload the software, Perform the Special Boot Modes RAP. Launch Issue Status Indicator RAPs April 2017 102-311 to 102-319, 102-356 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-499...
Page 520
Status Indicator RAPs Launch Issue April 2017 102-311 to 102-319, 102-356 2-500 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Initialise the hard disk, refer to dC355 Image Disk Diagnostics. Reload the software, If the fault persists, install new ESS PWB, PL 3.10 Item Launch Issue Status Indicator RAPs April 2017 103-310 to 103-313, 103-314 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-501...
Page 522
Status Indicator RAPs Launch Issue April 2017 103-310 to 103-313, 103-314 2-502 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Ensure all surface mounted modules on both PWBs are securely connected. Reload the software, Perform the Special Boot Modes RAP. Launch Issue Status Indicator RAPs April 2017 116-210, 116-211, 116-212 to 116-311 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-503...
Reload the software, Perform the 016A Scan to Network Error Entry RAP. If the fault persists, install a new ESS PWB, PL 3.10 Item Status Indicator RAPs Launch Issue April 2017 116-312, 116-313, 116-314 2-504 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Reload the software, If the fault persists, install new components as necessary: • UI assembly, PL 2.05 Item • ESS PWB, PL 3.10 Item Launch Issue Status Indicator RAPs April 2017 116-319, 116-320, 116-345 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-505...
Page 526
Ensure all surface mounted modules on both PWBs are securely connected. Reload the software, Perform the Special Boot Modes RAP. Status Indicator RAPs Launch Issue April 2017 116-321, 322, 323, 328, 329, 338, 116-324 2-506 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Item 6 are securely connected. Ensure all surface mounted modules on both PWBs are securely connected. Reload the software, Perform the Special Boot Modes RAP. Status Indicator RAPs Launch Issue April 2017 116-334, 116-340 2-508 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Page 529
Ensure all surface mounted modules on both PWBs are securely connected. Reload the software, Perform the Special Boot Modes RAP. Launch Issue Status Indicator RAPs April 2017 116-341, 342, 393, 394, 116-343, 346, 357, 359 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-509...
Page 530
Reload the software, Perform the 016A Scan to Network Error Entry RAP. Perform the Special Boot Modes RAP. Status Indicator RAPs Launch Issue April 2017 116-348, 349, 358, 360, 374, 116-353, 354, 356, 361, 362 2-510 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Page 531
Scan to Network Error Entry RAP. securely connected. Perform the Special Boot Modes RAP. Reload the software, Perform the Special Boot Modes RAP. Launch Issue Status Indicator RAPs April 2017 116-355, 363, 367, 370, 373, 376, 116-364, 365, 366, Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-511...
Reload the software, Perform the 016A Scan to Network Error Entry RAP. If the fault persists, install a new ESS PWB, PL 3.10 Item Status Indicator RAPs Launch Issue April 2017 116-378, 379, 395, 116-380 2-512 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
NOTE: Inform the customer that this will clear all address information. If the fault persists, perform the 016-210, 506, 777, 780, 798 HDD Error RAP. Launch Issue Status Indicator RAPs April 2017 116-381, 116-382 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-513...
Ensure all surface mounted modules on both PWBs are securely connected. Reload the software, Perform the Special Boot Modes RAP. Status Indicator RAPs Launch Issue April 2017 116-383, 116-384, 385, 387, 389 2-514 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Ensure that the fax USB cable is connected to the correct USB port. If the fault persists, perform the 016-210, 506, 777, 780, 798 HDD Error RAP. Launch Issue Status Indicator RAPs April 2017 116-386, 116-388 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-515...
Switch off, then switch on the machine, If the fault persists, enter dC131. Ensure NVM values 700-165, 700-338 and 700-402 are correct. Change the values as necessary. Status Indicator RAPs Launch Issue April 2017 116-390, 116-391 2-516 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
10. Disconnect the power cord. Electricity can cause death or injury. Moving parts can cause injury. Perform the steps that follow: Switch off, then switch on the machine, Reload the software, Launch Issue Status Indicator RAPs April 2017 116-392, 116-396 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-517...
Ensure all surface mounted modules on both PWBs are securely connected. Reload the software, If the fault persists, install a new ESS PWB, PL 3.10 Item Status Indicator RAPs Launch Issue April 2017 116-397, 116-399 2-518 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
116-710 HP-GL spool file overflow. Procedure Advise the customer that additional fonts are required. Procedure Advise the customer that the optional hard disk is required. Launch Issue Status Indicator RAPs April 2017 116-701, 116-710, 116-702 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-519...
Perform the steps that follow: Ensure that all paper trays are loaded with the correct media. Switch off, then switch on the machine, Reload the software, Status Indicator RAPs Launch Issue April 2017 116-703, 116-704 2-520 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
If the fault persists, inform the customer that the media may be defective. If the fault persists, inform the customer that the media may be defective. Launch Issue Status Indicator RAPs April 2017 116-705 to 116-709, 716, 717, 116-713, 116-751 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-521...
If a HDD is installed, perform the 016-210, 506, 777, 780, 798 HDD Error RAP. If the fault persists, perform the 016A Scan to Network Error Entry RAP. Status Indicator RAPs Launch Issue April 2017 116-714, 116-719 2-522 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
017-727 Single sided print attempted. Output changed to duplex. 017-728 Prohibited print attempted. Output changed to acceptable output. Procedure Advise the customer to set the permissions as required. Launch Issue Status Indicator RAPs April 2017 116-720, 116-721 to 116-724, 726, 727, 728 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-523...
Advise the customer to select paper that has the same size and orientation as the registered Rerun the job. form. If the situation persists despite re-attempts, delete unnecessary documents saved in the machine. Status Indicator RAPs Launch Issue April 2017 116-725, 116-738 2-524 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Page 545
Advise the customer to delete the unnecessary forms/logos. Otherwise, if not already installed, inform the customer that the optional hard disk is required, PL 3.10 Item Launch Issue Status Indicator RAPs April 2017 116-739, 741, 742, 743, 116-740 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-525...
017-748 Drawing data does not exist in the page data. Advise the customer to use a registered form or register the required form. Procedure Advise the customer to repeat the operation. Status Indicator RAPs Launch Issue April 2017 116-746, 116-747, 116-748 2-526 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Advise the customer to add the necessary font, or specify a substitute font. Advise the customer to set the banner sheet feed tray status to normal or change the banner sheet feed tray. Launch Issue Status Indicator RAPs April 2017 116-749, 116-750 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-527...
Ensure all surface mounted modules on both PWBs are securely connected. Procedure Reload the software, For information only. No service action necessary. Status Indicator RAPs Launch Issue April 2017 116-752, 116-771 to 116-780 2-528 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
116-790 Stapling Canceled RAP 017-750 Either all or one of the lead stapler is canceled during print. Procedure Advise the customer not to cancel stapling during a job. Launch Issue Status Indicator RAPs April 2017 116-790 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-529...
Page 550
Status Indicator RAPs Launch Issue April 2017 116-790 2-530 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Item 6 are securely connected. Ensure all surface mounted modules on both PWBs are securely connected. Reload the software, Perform the Special Boot Modes RAP. Launch Issue Status Indicator RAPs April 2017 117-310, 117-311 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-531...
If the fault persists, install a new ESS PWB, PL 3.10 Item If the fault persists, install a new ESS PWB, PL 3.10 Item Status Indicator RAPs Launch Issue April 2017 117-312, 117-313, 117-314 2-532 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Advise the customer to install the correct CRUs for the changed geographic region and con- Perform the steps that follow: tract type. Switch off, then switch on the machine, If the fault persists, reload the software, Launch Issue Status Indicator RAPs April 2017 117-315, 117-316 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-533...
Item 6 are securely connected. Ensure all surface mounted modules on both PWBs are securely connected. Reload the software, Perform the Special Boot Modes RAP. Status Indicator RAPs Launch Issue April 2017 117-317, 117-318, 117-319 2-534 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Reload the software, Perform the 016A Scan to Network Error Entry RAP. If the fault persists, install a new ESS PWB, PL 3.10 Item Status Indicator RAPs Launch Issue April 2017 117-330, 117-331, 117-355 2-536 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Ensure the PCI(EX) option is supported. Check the PCI(EX) option is correctly installed. If the fault persists, install a new ESS PWB, PL 3.10 Item Launch Issue Status Indicator RAPs April 2017 117-332, 117-335, 117-336, 337 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-537...
Hard Disk Diagnostics. Initialize the NVM, perform dC301 NVM Initialization. If a HDD is installed, initialise the HDD, refer to dC355 Hard Disk Diagnostics. Status Indicator RAPs Launch Issue April 2017 117-333, 117-339 2-538 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Reload the software, Reload the software, If the fault persists, install a new ESS PWB, PL 3.10 Item Perform the Special Boot Modes RAP. Launch Issue Status Indicator RAPs April 2017 117-340, 117-342, 117-343 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-539...
3.10 Item 6 are securely connected. Ensure all surface mounted modules on both PWBs are securely connected. Reload the software, Perform the Special Boot Modes RAP. Status Indicator RAPs Launch Issue April 2017 117-344, 117-345 2-540 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Ensure all surface mounted modules on both PWBs are securely connected. Reload the software, Perform the Special Boot Modes RAP. Launch Issue Status Indicator RAPs April 2017 117-347, 349, 350, 117-348 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-541...
Switch off, then switch on the machine, If the fault persists, install a new ESS PWB, PL 3.10 Item Procedure Switch off, then switch on the machine, Status Indicator RAPs Launch Issue April 2017 117-354, 356, 358, 117-357 2-542 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Advise the customer to set the correct time and date. Procedure Perform the steps that follow: Switch off, then switch on the machine, Ensure the correct USB dongle is installed. Launch Issue Status Indicator RAPs April 2017 117-360, 117-362, 117-363 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-543...
Check the connection of the WiFi dongle, PL 3.10 Item Switch off, then switch on the machine, If the fault persists install a new WiFi dongle, PL 3.10 Item Status Indicator RAPs Launch Issue April 2017 117-364, 117-365 2-544 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Item 6 are securely connected. Ensure all surface mounted modules on both PWBs are securely connected. Reload the software, Perform the Special Boot Modes RAP. Launch Issue Status Indicator RAPs April 2017 118-310, 118-311 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-545...
Page 566
Status Indicator RAPs Launch Issue April 2017 118-310, 118-311 2-546 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
121-313 IC card auditron config fail 03. Procedure Procedure For information only, no service action necessary. For information only, no service action necessary. Launch Issue Status Indicator RAPs April 2017 121-310, 121-327, 121-311, 312, 313 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-547...
Disconnect the FDI accessory. Set the authentication method to an option other than Secure Access (either Authentica- tion Off, Local Authentication or Remote Authentication). Reconnect the FDI accessory. Status Indicator RAPs Launch Issue April 2017 121-314, 121-316 2-548 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
117-317 Prohibited combination of EP accessory connection and secure access authentica- 117-318 Auth/account settings not supported. tion. Procedure Procedure For information only. No service actions necessary. Enter dC131. Set NVM value 700-540 to 1. Launch Issue Status Indicator RAPs April 2017 121-317, 121-318 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-549...
For information only. No service actions necessary. Advise the customer to disable the fax send billing function or the internet fax kit functions. Switch off, then switch on the machine, Status Indicator RAPs Launch Issue April 2017 121-319, 121-322 2-550 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Enter dC131. Set NVM value 850-021 to 0 to disable fax send charging or set NVM val- ues 820-123 and 790-670 to 0. Switch off, then switch on the machine, Launch Issue Status Indicator RAPs April 2017 121-323, 121-324 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-551...
117-342 fatal error of related products in the job disable message. 117-343 fatal error of related products in the accessory status message. Procedure For information only. No service actions necessary. Status Indicator RAPs Launch Issue April 2017 121-325, 121-328 to 121-332, 341, 342, 343 2-552 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Reload the software, If the fault persists, install a new ESS PWB, PL 3.10 Item If the fault persists, install a new ESS PWB, PL 3.10 Item Launch Issue Status Indicator RAPs April 2017 121-339, 121-340 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-553...
Page 574
Status Indicator RAPs Launch Issue April 2017 121-339, 121-340 2-554 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
UI Error RAP. 123-353 The control panel has detected that the UI cable is disconnected. Procedure Perform the 002-500 UI Error RAP. Launch Issue Status Indicator RAPs April 2017 123-310 to 123-353, 123-354 to 123-381 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-555...
123-397 UI-SW failure in the ESS PWB. 123-398 UI-SW failure in the ESS PWB. 123-399 UI-SW failure in the ESS PWB. Procedure Perform the 002-500 UI Error RAP. Status Indicator RAPs Launch Issue April 2017 123-382 to 123-399 2-556 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Page 577
If the fault persists, install a new components as necessary: • Drive PWB, PL 1.10 Item 3 • ESS PWB, PL 3.10 Item Launch Issue Status Indicator RAPs April 2017 124-310, 311, 314, 316, 318, 322, 324, 344, 380, 124- Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-557...
Install a new drive PWB, PL 1.10 Item 3 and ESS PWB, PL 3.10 Item Perform dC132. Make all three values the same. Status Indicator RAPs Launch Issue April 2017 124-313, 124-356, 124-315, 317, 355 2-558 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
PL 3.10 Item Install a new drive PWB, PL 1.10 Item 3 and ESS PWB, PL 3.10 Item Perform dC132. Make all three values the same. Launch Issue Status Indicator RAPs April 2017 124-319, 124-320 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-559...
If the fault persists, install a new ESS PWB, PL 3.10 Item Install a new drive PWB, PL 1.10 Item 3, then a ESS PWB, PL 3.10 Item Status Indicator RAPs Launch Issue April 2017 124-321, 124-323 2-560 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Ensure all surface mounted modules are securely connected. Reload the software, If the fault persists, install a new ESS PWB, PL 3.10 Item Status Indicator RAPs Launch Issue April 2017 124-327, 124-328 2-562 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Ensure all surface mounted modules on both PWBs are securely connected. Reload the software, If the fault persists, install a new ESS PWB, PL 3.10 Item Launch Issue Status Indicator RAPs April 2017 124-331 to 124-339, 124-340, 360, 390 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-563...
Page 584
PL 3.10 Item 11. The fault persists. Perform SCP 5 Final Actions. Install a new ESS PWB, PL 3.10 Item Status Indicator RAPs Launch Issue April 2017 124-341, 351, 361, 381, 391, 124-342, 343, 352, 353, 2-564 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
If the fault persists, install a new ESS PWB, PL 3.10 Item Ensure all surface mounted modules are securely connected. Reload the software, Perform the Special Boot Modes RAP. Launch Issue Status Indicator RAPs April 2017 124-350, 124-372, 373, 374 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-567...
Fault History for associated faults. Perform the relevant RAP. Procedure Advise the customer to use the correct paper type and size for the job. Status Indicator RAPs Launch Issue April 2017 124-701, 702, 710, 124-705, 124-706 2-568 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Ensure that the customer is using the correct paper type and size for the job. Check dC120 Fault History for faults 012-231, 012-232, 012-233 or 012-234. If any of the faults is listed, perform the relevant RAP. Launch Issue Status Indicator RAPs April 2017 124-708, 124-709 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-569...
Page 590
Status Indicator RAPs Launch Issue April 2017 124-708, 124-709 2-570 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Ensure all surface mounted modules on both PWBs are securely connected. Reload the software, If the fault persists, install a new ESS PWB, PL 3.10 Item Launch Issue Status Indicator RAPs April 2017 125-311 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-571...
Page 592
Status Indicator RAPs Launch Issue April 2017 125-311 2-572 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Ensure all surface mounted modules on both PWBs are securely connected. Reload the software, Perform the Special Boot Modes RAP. Launch Issue Status Indicator RAPs April 2017 127-310 to 127-315, 342, 127-320 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-573...
Special Boot Modes RAP. If the fault persists, install a new components as necessary: • Hard disk, PL 3.10 Item • ESS PWB, PL 3.10 Item Status Indicator RAPs Launch Issue April 2017 127-353 to 127-399, 127-337 2-574 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
127-700 An error has occurred in registering device info with the SIP registration server. Procedure Advise the customer to: Check what the SIP registration server is set to on the device. Check that the SIP registration server is available. Launch Issue Status Indicator RAPs April 2017 127-700 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-575...
Page 596
Status Indicator RAPs Launch Issue April 2017 127-700 2-576 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
If the fault persists, reinstall the original components. Obtain a device log, refer to GP 19 Obtaining Audit and Device Logs. Escalate the problem to 2nd Level support. Launch Issue Status Indicator RAPs April 2017 132-310, 132-311 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-577...
Page 598
Status Indicator RAPs Launch Issue April 2017 132-310, 132-311 2-578 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
133-216 Sent to the FAPE as an asynchronized event. 133-217 Sent to the FAPE as an asynchronized event. Procedure Perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP. Launch Issue Status Indicator RAPs April 2017 133-210 to 133-217, 133-218 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-579...
133-222 The fax card did not respond within the specified time. 133-223 Fax card reset. Procedure Perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP. Status Indicator RAPs Launch Issue April 2017 133-219 to 133-223, 133-224 2-580 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
133-283 Mailbox not open was detected when fax report is stored in a mailbox. Procedure Perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP. Launch Issue Status Indicator RAPs April 2017 133-226, 133-280 to 133-283 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-581...
If the customer does not know the type of letter that can be used, advise them to use only alphanumeric characters. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP. Status Indicator RAPs Launch Issue April 2017 133-700, 133-701 2-582 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Advise the customer to load the correct the paper size and type for fax printing or specify the tray for fax printing. If the fault persists, perform the steps that follow: Switch off, then switch on the machine, Reload the software, Launch Issue Status Indicator RAPs April 2017 133-710 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-583...
Page 604
Status Indicator RAPs Launch Issue April 2017 133-710 2-584 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Allow the machine to return from the wait state, then re-run the routine. Procedure Load the required number and size of documents, then re-run the routine. Launch Issue Status Indicator RAPs April 2017 500-030, 500-033, 500-035 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-585...
500-990 DC612 Print Error RAP 500-990 Printing could not start due to unknown reason in dC612 test pattern print, or it was aborted. Procedure Re-run the routine. Status Indicator RAPs Launch Issue April 2017 500-990 2-586 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
If the eight LED display indicates a related fault code, perform the relevant RAP. If a related fault code is not listed, perform the Special Boot Modes RAP. Launch Issue Status Indicator RAPs April 2017 OF1, OF2 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 2-587...
Page 608
Status Indicator RAPs Launch Issue April 2017 OF1, OF2 2-588 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Screen must be set to Gradation Manufacturing use. or Fineness. Perform the IOT IQ Defects RAP. Total Pattern (600dpi) For Engineering/ Screen must be set to Gradation 11x17 Manufacturing use. or Fineness. Launch Issue Imaqe Quality April 2017 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Page 612
Screen must be set to Copy Error and distortion Diffusion. defects. NOTE: Before printing test pattern 53 or 54, enter dC131. Set the value of NVM location 870- 210 to 0 (1200dpi). Imaqe Quality Launch Issue April 2017 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Regular toner contamination in the pro- Xerographics There is regular pitch toner contamination (spots, streaks, bands, etc.) in the process direction. Perform the IQ15 Regular Toner cess direction Contamination in the Process Direction RAP. Launch Issue Imaqe Quality April 2017 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Page 614
Perform the IQ21 Unfused Copy/ Toner Offset RAP. White spots Transfer Toner spots and blank areas are spread irregularly over the whole page. Perform the IQ19 White Spots RAP. Imaqe Quality Launch Issue April 2017 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Make 20 blank copies. death or injury. Moving parts can cause injury. If the image quality defect remains, install a new drum cartridge, PL 90.20 Item Check the tray settings. Imaqe Quality Launch Issue April 2017 IQ5, IQ6 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Check the surface of the BTR for distortion. The surface of the BTR is good. Install a new BTR assembly, PL 90.15 Item Install new components as necessary: • Drive PWB, PL 1.10 Item • ESS PWB, PL 3.10 Item Launch Issue Imaqe Quality April 2017 IQ6, IQ7 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
If nec- essary clean the housing or install a new registration chute. • Check the paper path for obstructions. Refer to the IQ20 Print Damage RAP. Imaqe Quality Launch Issue April 2017 IQ8, IQ9 3-10 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Install a new drum cartridge, PL 90.20 Item NOTE: This may occur immediately after installing a new drum cartridge. Correct this by mak- ing 10 blank copies. Imaqe Quality Launch Issue April 2017 IQ12, IQ13 3-12 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
31.8mm (1.2 inches) pitch - developer adhesion to the magnetic roll. 37.7mm (1.5 inches) pitch - scratch or foreign substance on the BCR. 82.5mm (3.2 inches) pitch - scratch or foreign substance on the heat roll. Launch Issue Imaqe Quality April 2017 IQ14 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 3-13...
95.1mm (3.7 inches) pitch - scratch or foreign substance on the fusing belt. 50.3mm (2 inches) pitch - contamination or scratches on the BTR. Paper size mismatch 37.7mm pitch - contamination on the BCR. Launch Issue Imaqe Quality April 2017 IQ16 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 3-15...
Table 1. Be aware that: • Lowering the value of NVM 1 will increase smear reduction. Keep the adjustment of NVM 1 to a minimum. Imaqe Quality Launch Issue April 2017 IQ17, IQ18 3-16 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Remove, then reinstall the drum cartridge, PL 90.20 Item 1. Switch off, then switch on the machine, 10. Make a print. The image quality defect persists. Perform SCP 5 Final Actions. Launch Issue Imaqe Quality April 2017 IQ18, IQ19 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 3-17...
If the paper path and the duplex path are good, check that the paper and other media used, is of the correct weight and size, refer to Imaqe Quality Launch Issue April 2017 IQ19, IQ20 3-18 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
A lump of supply toner gets transported on to the magnet roller, then gets developed. Action Leave overnight. Action If necessary, install a new drum cartridge, PL 90.20 Item Feed several blank pages, followed by several high density prints. Launch Issue Imaqe Quality April 2017 IQ24, IQ25 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 3-21...
Inform the remote user of the required changes to the settings. a new FFC cable, PL 60.35 Item • Check the scan carriage for contamination. Refer to ADJ 60.5 Optics Cleaning Proce- dure. Imaqe Quality Launch Issue April 2017 IQ26, IQ27 3-22 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
542.00). The density of the solid areas must be as dark or darker than the 1.3 reference, but less than 1.5. Corrective action If the solid area density specification is not met, perform the IOT IQ Defects RAP. 82E2000 Figure 1 Test patterns Launch Issue Imaqe Quality April 2017 IQS 1 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 3-23...
Corrective Action If the fusing specification is not met, perform the IQ21 Unfused Copy/Toner Offset RAP. SIR 494.00 82P448 82E2000 Figure 1 Test pattern Imaqe Quality Launch Issue April 2017 IQS 2, IQS 3 3-24 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
IQ17 Smear RAP. Rub these areas with a finger. Fold the print across these solid areas Figure 1 Test pattern Figure 1 Test pattern Launch Issue Imaqe Quality April 2017 IQS 3, IQS 4 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 3-25...
Make a simplex copy of test pattern 82E2000 (A3 and 11x17), 82E2010 (A4) or 82E2020 (8.5x11). Refer to Figure 1. Determine the amount of skew by either: Figure 1 Copy and scan skew measurement Imaqe Quality Launch Issue April 2017 IQS 5 3-26 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Show Through paper is stored inside the printer and that the printer is operated within the environmental spec- No show through of the underside of the document handler should be visible when using Xerox ification. 80gsm (20lb) or heavier paper as an input document. The check is made with the document handler closed and in normal copy/print mode.
Top edge registration error on a duplex sheet +/- 2.1 mm (0.082 inch) Registration measurement Make a copy of test pattern 82E2010 (A4) or 82E2020 (8.5x11). Imaqe Quality Launch Issue April 2017 IQS 7 3-28 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Compare the dimensions Lss between the original print and the copies, Figure 1 Figure Figure 1 Registration measurement Corrective action Perform ADJ 60.4 IIT Image Ratio. Launch Issue Imaqe Quality April 2017 IQS 7, IQS 8 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 3-29...
Page 638
NOTE: There are no cross process direction adjustments. Figure 1 Test pattern side 1 Imaqe Quality Launch Issue April 2017 IQS 8 3-30 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Page 639
Figure 2 Test pattern side 2 Launch Issue Imaqe Quality April 2017 IQS 8 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 3-31...
Remove the ESS PWB chassis assembly, 3.2. Remove the LVPS assembly, 1.4. Disconnect three connectors (1), then release the harness from the clamp (2), Figure Figure 2 Connectors Launch Issue Repairs and Adjustments April 2017 REP 1.1 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
From the user interface Home screen, touch Device, then About. Scroll down to view the Software Version. Remove the upper rear cover, 28.5. Remove the lower rear cover, 28.6. Repairs and Adjustments Launch Issue April 2017 REP 1.1, REP 1.2 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Page 647
If a new drive PWB is to be installed, remove the EEPROM (1) from the old drive PWB, then install it onto the new drive PWB, Figure Figure 3 Connectors Figure 5 EEPROM Launch Issue Repairs and Adjustments April 2017 REP 1.2 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Observe ESD procedures during this procedure. Remove the upper rear cover, 28.5. Remove the lower rear cover, 28.6. Disconnect all connectors from the LVPS, Figure Figure 2 Connectors Repairs and Adjustments Launch Issue April 2017 REP 1.2, REP 1.3 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Observe ESD procedures during this procedure. Remove the upper rear cover, 28.5. Replacement Remove the lower rear cover, 28.6. The replacement is the reverse of the removal procedure. Launch Issue Repairs and Adjustments April 2017 REP 1.3, REP 1.4 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Page 650
Remove both harness clamps (3) from the frame. Figure 2 Preparation Remove four screws (1), then the LVPS assembly (2), Figure Figure 3 LVPS removal Repairs and Adjustments Launch Issue April 2017 REP 1.4 4-10 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
NOTE: The ICCR cover is secured by 2 clips at the front. Figure 1 Upper cover Fully raise the UI assembly, then remove the cable cover, PL 2.05 Item Remove the inner cover, PL 2.05 Item Launch Issue Repairs and Adjustments April 2017 REP 2.1 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-11...
Page 652
Check the machines current software level against the software level recorded prior to installation of the new user interface assembly. If necessary, reload the software, Repairs and Adjustments Launch Issue April 2017 REP 2.1 4-12 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
From the user interface Home screen, touch Device, then About. Scroll down to view the Software Version. Remove the upper rear cover, 28.5. Figure 3 HDD bracket removal Launch Issue Repairs and Adjustments April 2017 REP 3.1 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-13...
Page 654
Disconnect the USB, DADF I/F and UI cables, Figure Disconnect the USB cable (1). Disconnect the DADF I/F cable. (2). Disconnect the UI cable (3). Figure 7 USB cable Repairs and Adjustments Launch Issue April 2017 REP 3.1 4-14 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Page 655
Remove the ESS upper panel (2). Release all remaining harness clamps from the ESS upper panel. Figure 8 Connectors Figure 9 ESS upper panel removal Launch Issue Repairs and Adjustments April 2017 REP 3.1 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-15...
Page 656
If fitted, remove the wireless dongle (1). Disconnect the USB cable (2). Remove screw for the USB connector (3). Remove screws for the D-type connector (4). Figure 12 ESS PWB removal Repairs and Adjustments Launch Issue April 2017 REP 3.1 4-16 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Page 657
When connecting the ribbon cable, insert it straight into the connector housing until it locks. Ensure that the cable is connected securely at both ends. Launch Issue Repairs and Adjustments April 2017 REP 3.1 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-17...
Remove the lower rear cover, 28.6. Remove the RH top cover, PL 28.06 Item Remove the RH rear cover, PL 28.06 Item Figure 3 HDD bracket removal Repairs and Adjustments Launch Issue April 2017 REP 3.2 4-18 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Page 659
Disconnect the USB, DADF I/F and UI cables, Figure Disconnect the USB cable (1). Disconnect the DADF I/F cable. (2). Figure 7 USB cable Disconnect the UI cable (3). Launch Issue Repairs and Adjustments April 2017 REP 3.2 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-19...
Page 660
Remove the ESS upper panel (2). Release all remaining harness clamps from the ESS upper panel. Figure 8 Connectors Figure 9 ESS upper panel removal Repairs and Adjustments Launch Issue April 2017 REP 3.2 4-20 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Page 661
Figure 10 Cables 14. Carefully flex the corner of the right cover away from the machine, then remove the screw (1), Figure Figure 12 Upper right screws Launch Issue Repairs and Adjustments April 2017 REP 3.2 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-21...
Page 662
17. Remove two screws (1), then the ESS PWB chassis assembly (2), Figure Figure 15 USB cable and connector Replacement The replacement is the reverse of the removal procedure. Repairs and Adjustments Launch Issue April 2017 REP 3.2 4-22 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Figure 1 SD card cover removal Remove the SD card, PL 3.10 Item Replacement The replacement is the reverse of the removal procedure. Reload the software, Launch Issue Repairs and Adjustments April 2017 REP 3.3 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-23...
Page 664
Repairs and Adjustments Launch Issue April 2017 REP 3.3 4-24 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Install the DADF by inserting the tabs of the counter balance into the grooves of the instal- lation holes (1), Figure Figure 1 Connector Figure 3 DADF replacement Launch Issue Repairs and Adjustments April 2017 REP 5.1 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-25...
Page 666
Check the machines current software level against the software level recorded prior to installation of the new DADF. If necessary, reload the software, Figure 4 SEEPROM Repairs and Adjustments Launch Issue April 2017 REP 5.1 4-26 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Remove the DADF front cover in the direction of the arrow. Figure 1 Left screw removal Figure 1 Front cover removal Replacement The replacement is the reverse of the removal procedure. Repairs and Adjustments Launch Issue April 2017 REP 5.3, REP 5.4 4-28 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Page 669
Replacement Release the three hooks (1) that secure the DADF rear cover, Figure The replacement is the reverse of the removal procedure. Figure 3 Hooks Launch Issue Repairs and Adjustments April 2017 REP 5.4 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-29...
From the user interface Home screen, touch Device, then About. Scroll down to view the Software Version. Remove the DADF rear cover, 5.4. Disconnect six connectors (1), Figure Figure 2 Connectors Repairs and Adjustments Launch Issue April 2017 REP 5.5 4-30 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Check the machines current software level against the software level recorded prior to installation of the new DADF PWB. If necessary, reload the software, Launch Issue Repairs and Adjustments April 2017 REP 5.5, REP 5.6 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-31...
NOTE: On some machines, the DADF feeder assembly may be secured by a third screw (2). Figure 2 Upper feeder assembly removal Replacement The replacement is the reverse of the removal procedure. Figure 1 Screw removal Repairs and Adjustments Launch Issue April 2017 REP 5.6, REP 5.7 4-32 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
The replacement is the reverse of the removal procedure. Figure 3 Removed feeder assembly Replacement The replacement is the reverse of the removal procedure. Launch Issue Repairs and Adjustments April 2017 REP 5.7, REP 5.8 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-33...
Record the position of right counter balance, Figure Figure 2 Counter balance removal Replacement The replacement is the reverse of the removal procedure. Figure 1 Position Repairs and Adjustments Launch Issue April 2017 REP 5.9 4-34 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Release the hook to remove the feed front handle (1). Release the hook to remove the nudger CRU housing (2). Remove the roll assemblies (3). Figure 1 Assembly removal Figure 3 Roll assembly removal Launch Issue Repairs and Adjustments April 2017 REP 5.10 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-35...
Figure 4 Set link alignment If new feed roll assemblies are installed, enter dC135 HFSI Counter. Reset the HFSI counter 955-806. Figure 1 Harness removal Repairs and Adjustments Launch Issue April 2017 REP 5.10, REP 5.11 4-36 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Page 677
Remove the harness from the harness guide (2). Disconnect the DADF feed motor assembly connector (1), Figure Figure 5 DADF feed motor assembly connector Figure 3 Solenoid harness Launch Issue Repairs and Adjustments April 2017 REP 5.11 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-37...
Page 678
10. Remove the harness guide and wire harness, Figure Disconnect the ground wire (1). Remove the screw (2). Remove the harness guide and wire harness (3). Figure 7 Harness guide removal Repairs and Adjustments Launch Issue April 2017 REP 5.11 4-38 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Replacement The replacement is the reverse of the removal procedure. Ensure the belt is fully tensioned before tightening the screw, refer to Figure Launch Issue Repairs and Adjustments April 2017 REP 5.13, REP 5.14 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-41...
The replacement is the reverse of the removal procedure. Figure 3 Document tray removal Replacement The replacement is the reverse of the removal procedure. Repairs and Adjustments Launch Issue April 2017 REP 5.14, REP 5.15 4-42 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Remove the stopper link, Figure Figure 1 Invert chute assembly removal Figure 1 Stopper link removal Replacement The replacement is the reverse of the removal procedure. Launch Issue Repairs and Adjustments April 2017 REP 5.16, REP 5.17 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-43...
Page 684
Figure 4 Gear pulley removal 10. Remove the DADF T/A clutch, Figure Remove the E-clip (1). Remove the DADF T/A clutch (2). Figure 3 T/A clutch removal Repairs and Adjustments Launch Issue April 2017 REP 5.17 4-44 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Page 685
Remove two screws (1). Loosen the screw (2). Remove the front bracket and ground roll plate (3). Figure 5 Front bracket removal Figure 7 Knob Figure 6 Gear Launch Issue Repairs and Adjustments April 2017 REP 5.17 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-45...
Page 686
15. Remove the rear bearing, then the DADF takeaway roll, Figure Remove the E-clip (1). Remove the bearing (2). Remove the DADF takeaway roll (3). Figure 9 Takeaway roll removal Repairs and Adjustments Launch Issue April 2017 REP 5.17 4-46 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
The replacement is the reverse of the removal procedure. If a new retard roll assembly is installed, enter dC135 HFSI Counter. Reset the HFSI counter 955-806. Figure 1 Retard CRU cover assembly Repairs and Adjustments Launch Issue April 2017 REP 5.19 4-48 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Move the bearing (1) toward the front, Figure Figure 2 Exit 1 OCT assembly removal Replacement The replacement is the reverse of the removal procedure. Figure 1 Bearing Launch Issue Repairs and Adjustments April 2017 REP 10.1 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-49...
Remove the pillar left cover, PL 28.05 Item Open the exit 2 transport assembly. Remove the LH top cover, PL 28.05 Item Figure 3 Transport assembly removal Repairs and Adjustments Launch Issue April 2017 REP 10.2 4-50 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Page 691
Remove the rear bracket and exit 2 motor (5). Disengage the hook to remove the helical gear (3). Figure 7 Helical gear removal Figure 5 Motor removal Launch Issue Repairs and Adjustments April 2017 REP 10.2 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-51...
• Chain Link: 954-850 • Chain Link: 954-851 NOTE: Both counters should be automatically reset when a new fuser is installed. Repairs and Adjustments Launch Issue April 2017 REP 10.2, REP 10.3 4-52 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Disengage the right and left hooks (3), then remove the fuser rear duct A (4). Figure 2 Fuser rear duct B removal Replacement The replacement is the reverse of the removal procedure. Figure 1 Fuser rear duct A removal Launch Issue Repairs and Adjustments April 2017 REP 10.4 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-53...
Page 694
Repairs and Adjustments Launch Issue April 2017 REP 10.4 4-54 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Figure 2 Front bearing removal Remove the rear gear, Figure Remove the E-clip (1). Remove the rear gear (2). Figure 1 Front pulley removal Figure 3 Rear gear removal Repairs and Adjustments Launch Issue April 2017 REP 12.2 4-56 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Page 697
Remove the paddle belt (1) from the pulley. Remove the shaft assembly (2) in the direction of the arrow. Figure 5 Paddle link assembly removal Figure 7 Shaft assembly removal Launch Issue Repairs and Adjustments April 2017 REP 12.2 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-57...
Page 698
Remove the sub paddle shaft assembly (3). Remove the rear paddle belt (4). Figure 9 Paddle link assembly installation Figure 8 Rear paddle belt removal Repairs and Adjustments Launch Issue April 2017 REP 12.2 4-58 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Disconnect the connector (1). Release the harness from the retainers (2). Remove two screws (3). Figure 3 Support removal Remove the sub paddle solenoid assembly (4). Launch Issue Repairs and Adjustments April 2017 REP 12.3 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-59...
The replacement is the reverse of the removal procedure. Install the sub paddle assembly as shown in Figure Figure 1 Stapler assembly removal Figure 5 Sub paddle assembly installation Repairs and Adjustments Launch Issue April 2017 REP 12.3, REP 12.4 4-60 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Release the harness from the clamps (1). Disconnect the connector (2). Figure 2 Bracket removal Replacement The replacement is the reverse of the removal procedure. Figure 1 Connector Launch Issue Repairs and Adjustments April 2017 REP 12.4, REP 12.5 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-61...
Page 702
Figure 2 Set clamp home sensor assembly removal Figure 3 Set clamp home sensor removal Replacement The replacement is the reverse of the removal procedure. Repairs and Adjustments Launch Issue April 2017 REP 12.5 4-62 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Remove the E-ring, then the bearing (1). Remove the E-ring, then the bearing (2). Remove the exit roll assembly (3). Figure 1 Exit roll assembly removal Launch Issue Repairs and Adjustments April 2017 REP 12.6 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-63...
Remove the connector bracket (4). Figure 1 Nip rolls removal Replacement The replacement is the reverse of the removal procedure. Figure 1 Connector bracket removal Repairs and Adjustments Launch Issue April 2017 REP 12.7, REP 12.8 4-64 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Page 705
Remove the finisher entry sensor (1) from the bracket, Figure Figure 2 Bottom plate removal Figure 4 Finisher entry sensor removal Replacement The replacement is the reverse of the removal procedure. Launch Issue Repairs and Adjustments April 2017 REP 12.8 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-65...
Figure 1 Transport motor removal Remove the gear, Figure Remove the E-clip (1). Remove the gear (2). Remove the KL-clip (3). Remove the gear (4). Launch Issue Repairs and Adjustments April 2017 REP 12.10, REP 12.11 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-69...
Page 710
Remove the flange (4). Figure 5 Entrance lower chute assembly removal Replacement Figure 3 Gear pulley removal The replacement is the reverse of the removal procedure. Repairs and Adjustments Launch Issue April 2017 REP 12.11 4-70 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
NOTE: Ensure that the paper guides on the upper chute, PL 12.13 Item 4 are not folded back on top of the exit roll assembly. Launch Issue Repairs and Adjustments April 2017 REP 12.12 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-71...
NOTE: The screws do not thread into the upper chute. They are used like pins to secure the upper chute in place. Remove two screws (1). Remove the screw (2). Carefully remove the upper chute assembly (3). Repairs and Adjustments Launch Issue April 2017 REP 12.13 4-72 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Check the machines current software level against the software level recorded prior to installation of the new finisher PWB. If necessary, reload the software, Launch Issue Repairs and Adjustments April 2017 REP 12.13, REP 12.14 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-73...
Install the stacker tray assembly and integrated office finisher as shown in Figure Figure 1 Rear bracket removal Figure 5 Stacker tray assembly installation Launch Issue Repairs and Adjustments April 2017 REP 12.15, REP 12.16 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-75...
Page 716
Remove the screw (1). Remove the stacker sensor assembly (2). Disconnect the connectors, then release the harness from the clamps. Figure 5 Stacker assembly removal Repairs and Adjustments Launch Issue April 2017 REP 12.16 4-76 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Page 717
Remove the E-clip (1). The replacement is the reverse of the removal procedure. Move the bearing (2) in the direction of the arrow. Figure 7 Preparation Launch Issue Repairs and Adjustments April 2017 REP 12.16 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-77...
Remove the stacker motor assembly, Figure Remove two screws (1). Remove the stacker motor assembly (2). Figure 1 Connector Figure 3 Stacker motor assembly removal Repairs and Adjustments Launch Issue April 2017 REP 12.17 4-78 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Install the stacker motor as shown in Figure Figure 1 Stacker sensor assembly removal Figure 5 Stacker motor installation Replacement The replacement is the reverse of the removal procedure. Launch Issue Repairs and Adjustments April 2017 REP 12.17, REP 12.18 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-79...
Remove the connector bracket (4). Figure 2 Bottom plate removal Release the harness from the clamp, Figure Figure 1 Connector bracket removal Figure 3 Harness release Repairs and Adjustments Launch Issue April 2017 REP 12.19 4-80 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Page 721
11. Remove the front self-tapping screw (1), Figure Figure 7 Compiler assembly removal Replacement The replacement is the reverse of the removal procedure. Figure 5 Front screw removal Launch Issue Repairs and Adjustments April 2017 REP 12.19 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-81...
Remove the three belts (2) from the pulleys. Remove the set clamp shaft in the direction of the arrow (3). Figure 1 Actuator and bearing removal Figure 3 Set clamp shaft removal Repairs and Adjustments Launch Issue April 2017 REP 12.20 4-82 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Disconnect eight connectors (2). Release the harness from the retainer (3). Remove four screws (4). Figure 3 Eject belt installation Remove the bottom plate (5). Repairs and Adjustments Launch Issue April 2017 REP 12.21, REP 12.22 4-84 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Page 725
Release the harness from both clamps (1). The replacement is the reverse of the removal procedure. Remove both screws (2). Remove both self-tapping screws (3). Launch Issue Repairs and Adjustments April 2017 REP 12.22 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-85...
Remove the bottom plate, Figure Release the harness from the 5 clamps (1). Disconnect eight connectors (2). Remove the harness from the retainers (3). Remove four screws (4). Repairs and Adjustments Launch Issue April 2017 REP 12.23 4-86 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Remove the bracket assembly (3). Figure 4 Rear tamper home sensor removal Replacement The replacement is the reverse of the removal procedure. Figure 1 Bracket assembly removal Launch Issue Repairs and Adjustments April 2017 REP 12.23, REP 12.24 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-87...
Page 728
Move the bearings (1) in the direction of the arrow. Remove the eject shaft (2) in the direction of the arrow. Remove the belts (3) from the pulley. Figure 3 Eject shaft removal Repairs and Adjustments Launch Issue April 2017 REP 12.24 4-88 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Remove the screw (1). Remove the front tamper home sensor assembly (2). Figure 1 Connector bracket removal Figure 3 Front tamper home sensor assembly removal Repairs and Adjustments Launch Issue April 2017 REP 12.26 4-90 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Figure 4 Front tamper home sensor removal Remove the connector bracket (4). Replacement The replacement is the reverse of the removal procedure. Figure 1 Connector bracket removal Launch Issue Repairs and Adjustments April 2017 REP 12.26, REP 12.27 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-91...
Page 732
Remove the bottom plate (5). Figure 3 Eject home sensor removal Replacement The replacement is the reverse of the removal procedure. Figure 2 Bottom plate removal Repairs and Adjustments Launch Issue April 2017 REP 12.27 4-92 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Release the harness from the three clamps (1). Disconnect the connectors (2). Remove two screws (3). Remove the connector bracket (4). Figure 2 Bottom plate removal Figure 1 Connector bracket removal Launch Issue Repairs and Adjustments April 2017 REP 12.28 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-93...
Page 734
Release the harness from both clamps (1). The replacement is the reverse of the removal procedure. Remove two screws (2). Remove the bracket assembly (3). Figure 4 Bracket assembly removal Repairs and Adjustments Launch Issue April 2017 REP 12.28 4-94 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Loosen two screws to release the belt tension (1). Remove the belt (2). Figure 1 H-transport belt removal Replacement The replacement is the reverse of the removal procedure. Repairs and Adjustments Launch Issue April 2017 REP 13.2, REP 13.3 4-96 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Figure 1 Finisher feet Open the finisher front door. Figure 1 H-transport motor removal Replacement The replacement is the reverse of the removal procedure. Launch Issue Repairs and Adjustments April 2017 REP 13.4, REP 13.5 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-97...
Check that the finisher is firmly latched to the machine. Perform the remainder of the replacement procedure in reverse of the removal procedure. Repairs and Adjustments Launch Issue April 2017 REP 13.5, REP 13.6 4-98 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
PL 13.10 Item Replacement Replacement The replacement is the reverse of the removal procedure. The replacement is the reverse of the removal procedure. Launch Issue Repairs and Adjustments April 2017 REP 13.7, REP 13.8 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-99...
Push the latch (3) through the hole in the cover. Remove the cover by moving it to the left. Figure 2 Eject cover alignment Figure 1 Eject cover removal Repairs and Adjustments Launch Issue April 2017 REP 13.9 4-100 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Page 741
Install the retaining screw (1), Figure Figure 3 Inserting the Latch Position the latch spring (1) as shown, Figure Figure 4 Latch spring position Figure 6 Retaining screw Launch Issue Repairs and Adjustments April 2017 REP 13.9 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-101...
Figure 1 Stacker lower cover removal Replacement Replacement The replacement is the reverse of the removal procedure. The replacement is the reverse of the removal procedure. Repairs and Adjustments Launch Issue April 2017 REP 13.10, REP 13.11 4-102 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
The replacement is the reverse of the removal procedure. Figure 1 Sensor removal Replacement The replacement is the reverse of the removal procedure. Launch Issue Repairs and Adjustments April 2017 REP 13.12, REP 13.13 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-103...
Remove the screw (3), then the sub paddle solenoid assembly. Figure 1 Screw removal Figure 1 Sub paddle solenoid assembly removal Replacement The replacement is the reverse of the removal procedure. Repairs and Adjustments Launch Issue April 2017 REP 13.14, REP 13.15 4-104 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Page 745
Remove the stapler motor (4). Figure 2 Wire guide removal Figure 3 Stapler motor removal Replacement The replacement is the reverse of the removal procedure. Launch Issue Repairs and Adjustments April 2017 REP 13.15 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-105...
Remove the E-ring and brass bearing from the front of the shaft (1), Figure Figure 2 Eject roll shaft removal Figure 1 E-ring and bearing removal Launch Issue Repairs and Adjustments April 2017 REP 13.17 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-107...
Page 748
Figure 3 Compiler tray screw removal Figure 4 Set clamp holder springs 13. Remove the front E-ring and the bushing (1) from the set clamp shaft assembly, Figure Repairs and Adjustments Launch Issue April 2017 REP 13.17 4-108 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Page 749
(1). When installing the set clamp shaft, these gears must engage in the same manner, Figure Figure 5 Front E-ring removal Figure 6 Gear orientation Launch Issue Repairs and Adjustments April 2017 REP 13.17 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-109...
Page 750
Slide the gear, spring and the bushing (2) away from the frame. Disconnect the spring (3) from the gear. Figure 8 Flag removal Figure 7 Prepare to remove the set clamp shaft Repairs and Adjustments Launch Issue April 2017 REP 13.17 4-110 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Page 751
Launch Issue Repairs and Adjustments April 2017 REP 13.17 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-111...
Page 752
Slide the shaft toward the front until the rear end of the shaft can be inserted into the rear frame (2). Figure 12 Preparing to install the holder springs Figure 11 Set clamp shaft installation Repairs and Adjustments Launch Issue April 2017 REP 13.17 4-112 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Page 753
Figure 14 Sensor flag and gear alignment Attach the spring to the gear and slide the gear into position. Figure 13 Bushing, spring and gear installation Launch Issue Repairs and Adjustments April 2017 REP 13.17 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-113...
Page 754
10. Ensure that the set clamp holder springs (1) are connected, Figure Figure 15 Gears and stack height sensor flag Figure 17 Set clamp holder springs Repairs and Adjustments Launch Issue April 2017 REP 13.17 4-114 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Page 755
12. Install the brass bearing (1), gear (2) and E-ring (3) onto the rear of the eject roll shaft, Figure Figure 19 Eject roll shaft rear components Figure 18 Eject roll shaft installation Launch Issue Repairs and Adjustments April 2017 REP 13.17 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-115...
Figure 20 Eject roll shaft front components 14. Perform the remainder of the replacement procedure in reverse of the removal procedure. Figure 1 Crease assembly removal Repairs and Adjustments Launch Issue April 2017 REP 13.17, REP 13.18 4-116 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Remove the stacker elevator motor. Replacement The replacement is the reverse of the removal procedure. Figure 2 Crease assembly Perform ADJ 13.2 Finisher LX Booklet Crease/Staple Position. Launch Issue Repairs and Adjustments April 2017 REP 13.18, REP 13.19 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-117...
The replacement is the reverse of the removal procedure. Figure 1 Stacker tray removal Replacement The replacement is the reverse of the removal procedure. Repairs and Adjustments Launch Issue April 2017 REP 13.20, REP 13.21 4-118 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Remove both screws from the harness guide, then move the harness guide aside. Disconnect the spring. Remove four screws, then eject motor assembly. Replacement The replacement is the reverse of the removal procedure. Launch Issue Repairs and Adjustments April 2017 REP 13.22, REP 13.23 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-119...
PWB. If necessary, reload the software, Figure 1 Finisher LVPS removal Replacement The replacement is the reverse of the removal procedure. Repairs and Adjustments Launch Issue April 2017 REP 13.23, REP 13.24 4-120 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
The replacement is the reverse of the removal procedure. Figure 1 Tamper motor removal Replacement The replacement is the reverse of the removal procedure. Launch Issue Repairs and Adjustments April 2017 REP 13.25, REP 13.26 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-121...
NOTE: The removal of the rear tamper home sensor is shown in Figure Figure 1 Bracket removal Figure 1 Tamper home sensor removal Replacement The replacement is the reverse of the removal procedure. Repairs and Adjustments Launch Issue April 2017 REP 13.27, REP 13.28 4-122 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Ensure that the front and rear carriage assemblies are installed at the same height. The replacement is the reverse of the removal procedure. Launch Issue Repairs and Adjustments April 2017 REP 13.28, REP 13.29 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-123...
Disconnect all connectors from the booklet PWB. Remove four screws (1). Remove the booklet PWB (2). Figure 1 Booklet PWB removal Replacement The replacement is the reverse of the removal procedure. Repairs and Adjustments Launch Issue April 2017 REP 13.30 4-124 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Unlatch the eject cover (1), then move it all the way to the left. Remove the front and rear thumbscrews (2). Figure 2 Connector cover Figure 1 Preparation Launch Issue Repairs and Adjustments April 2017 REP 13.31 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-125...
Page 766
Pull out the four cable ties (2). Figure 3 Booklet maker assembly disconnection Figure 4 Booklet maker assembly removal Replacement The replacement is the reverse of the removal procedure. Repairs and Adjustments Launch Issue April 2017 REP 13.31 4-126 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Remove the screw (1), Figure Figure 2 Booklet front cover removal Replacement The replacement is the reverse of the removal procedure. Figure 1 Screw removal Launch Issue Repairs and Adjustments April 2017 REP 13.32 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-127...
Remove the booklet side cover (2). Figure 2 Booklet rear cover removal Replacement The replacement is the reverse of the removal procedure. Figure 1 Preparation Repairs and Adjustments Launch Issue April 2017 REP 13.33 4-128 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
The replacement is the reverse of the removal procedure. Figure 1 Booklet PWB cover removal Replacement The replacement is the reverse of the removal procedure. Launch Issue Repairs and Adjustments April 2017 REP 13.34, REP 13.35 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-129...
Move the booklet maker left cover by allowing the flats on the mounting pins to slide through the slots in the cover. Replacement The replacement is the reverse of the removal procedure. Figure 1 Stapler guide removal Repairs and Adjustments Launch Issue April 2017 REP 13.36, REP 13.37 4-130 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Page 771
Remove the stapler lower cover (2). Remove the chute (2). Remove both screws (3). Remove the stapler rear cover (4). Figure 2 Stapler lower cover removal Figure 3 Preparation Launch Issue Repairs and Adjustments April 2017 REP 13.37 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-131...
Figure 4 Stapler removal Replacement The replacement is the reverse of the removal procedure. Perform ADJ 13.2 Booklet Folding and Stapling Position. Figure 1 Cover removal Repairs and Adjustments Launch Issue April 2017 REP 13.37, REP 13.38 4-132 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Page 773
Remove three screws (3). Remove the booklet stapler move motor (4). Figure 2 Booklet stapler move motor removal Replacement The replacement is the reverse of the removal procedure. Launch Issue Repairs and Adjustments April 2017 REP 13.38 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-133...
Page 774
Repairs and Adjustments Launch Issue April 2017 REP 13.38 4-134 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Figure 1 Front cover removal Replacement The replacement is the reverse of the removal procedure. Figure 1 CRU handle and bearing removal Remove the top cover, 28.4. Launch Issue Repairs and Adjustments April 2017 REP 28.1, REP 28.2 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-135...
The replacement is the reverse of the removal procedure. Figure 1 Right cover removal Replacement The replacement is the reverse of the removal procedure. Repairs and Adjustments Launch Issue April 2017 REP 28.2, REP 28.3 4-136 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Remove the upper rear cover (2). Figure 1 Connector Figure 1 Upper rear cover removal Replacement The replacement is the reverse of the removal procedure. Repairs and Adjustments Launch Issue April 2017 REP 28.5, REP 28.6 4-138 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Page 779
Remove four screws (1). Remove the lower rear cover (2). Figure 2 Lower rear cover removal Replacement The replacement is the reverse of the removal procedure. Launch Issue Repairs and Adjustments April 2017 REP 28.6 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-139...
Page 780
Repairs and Adjustments Launch Issue April 2017 REP 28.6 4-140 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Remove the drum cartridge, 90.4. Remove the upper rear cover, 28.5. Remove the lower rear cover, 28.6. Remove the LVPS Assembly, 1.4. Figure 3 Exit 1 transport assembly Launch Issue Repairs and Adjustments April 2017 REP 40.1 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-141...
Page 782
When installing the drive assembly, align the gear (1) with the flat on the shaft (2), Figure Figure 4 Drive assembly removal Figure 5 Gear alignment Repairs and Adjustments Launch Issue April 2017 REP 40.1 4-142 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Before tightening the two screws, align the document glass in the direction of arrow A and the right plate in the direction of arrow B, Figure Figure 1 APS sensors Figure 1 Alignment Launch Issue Repairs and Adjustments April 2017 REP 60.1, REP 60.2 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-143...
Page 784
Figure 3 CCD lens assembly removal Replacement Reconnect the FFC CCD ribbon cable. Reinstall the APS sensor and lens cover assembly. Reinstall the document glass. Repairs and Adjustments Launch Issue April 2017 REP 60.2 4-144 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Refer to Figure Remove the document glass, 60.1. Remove the UI assembly, 2.1. Remove the left cover, PL 60.05 Item Mark Figure 2 CVT glass removal Launch Issue Repairs and Adjustments April 2017 REP 60.3 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-145...
Page 786
Prepare to remove the carriage cable, Figure Unhook the extension spring (1) from the frame. Detach the cable (2) from the extension spring. Figure 6 Anchor ball Figure 4 Preparation Repairs and Adjustments Launch Issue April 2017 REP 60.3 4-146 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Page 787
Wind the cable (1) 3 turns. Use adhesive tape (2) to affix the cable to the capstan. Figure 10 End-ball end installation Figure 8 Capstan winding (2) Launch Issue Repairs and Adjustments April 2017 REP 60.3 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-147...
Page 788
Attach the extension spring on the cable and hook it to the Frame (4). Figure 12 Full rate carriage attachment Perform ADJ 60.1 Full/Half Rate Carriage Position Adjustment. Reinstall all removed components. Figure 11 Spring attachment Repairs and Adjustments Launch Issue April 2017 REP 60.3 4-148 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
If a new lamp assembly is installed, enter dC135 HFSI Counter. Reset the HFSI counters that follow: • Chain-Link: 956-803 • Chain-Link: 956-804 Figure 1 FFC LED cable assembly Repairs and Adjustments Launch Issue April 2017 REP 60.4, REP 60.5 4-150 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Page 791
Disconnect the FFC LED cable assembly from the full rate carriage, Figure Remove the screw, then remove the plate (1). Disconnect the FFC LED cable assembly (2). Figure 4 Harness guide Launch Issue Repairs and Adjustments April 2017 REP 60.5 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-151...
When installing the light guide, insert the boss into the locating hole in the full rate car- riage. Figure 1 IIT scan motor assembly removal Launch Issue Repairs and Adjustments April 2017 REP 60.6, REP 60.7 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-153...
Remove the front cover, 28.1. After installing the IIT scan motor assembly, check that the full rate carriage moves smoothly. Remove the inner cover, 28.2. Repairs and Adjustments Launch Issue April 2017 REP 60.7, REP 60.8 4-154 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Page 795
Pull up the tab (1), move the CRU guide toward the rear, then remove it, Figure Figure 3 CRU guide removal Figure 5 Print head assembly removal Launch Issue Repairs and Adjustments April 2017 REP 60.8 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-155...
Page 796
AC spring coil and the metal contact of the CRU upper guide assembly. Figure 6 Block Figure 7 Boss Repairs and Adjustments Launch Issue April 2017 REP 60.8 4-156 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
If the machine has an HDD assembly installed, remove the HDD assembly, Figure Disconnect the connectors (1). Remove the HDD assembly (2). Figure 4 FFC cable Figure 2 HDD removal Launch Issue Repairs and Adjustments April 2017 REP 60.9 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-157...
Page 798
Remove the CRU upper guide assembly, Figure Remove the screw (1). Remove the CRU upper guide assembly (2). Figure 8 FFC Cable Figure 6 CRU upper guide removal Repairs and Adjustments Launch Issue April 2017 REP 60.9 4-158 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Page 799
12. Remove the FFC cable, Figure Figure 11 Cable replacement Remove the FFC conductor (1). Remove the FFC cable (2). Figure 10 FFC cable removal Launch Issue Repairs and Adjustments April 2017 REP 60.9 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-159...
Page 800
Repairs and Adjustments Launch Issue April 2017 REP 60.9 4-160 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Figure 1 Hinge rear cover removal Figure 1 Tray 1 size sensor removal Replacement The replacement is the reverse of the removal procedure. Launch Issue Repairs and Adjustments April 2017 REP 70.1, REP 70.2 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-161...
Page 802
Remove two screws (1). After installing bypass tray, open then close the L/H cover unit once. Remove the bypass tray (2). Figure 3 Bypass tray removal Repairs and Adjustments Launch Issue April 2017 REP 70.2 4-162 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Line up the rails of the tray with the adjoining rails of the HCF and push the tray into place. Reload the paper. Figure 1 Docking base Undock the HCF from the machine. Launch Issue Repairs and Adjustments April 2017 REP 70.3, REP 70.4 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-163...
Slide the bearing (2) to the rear on the lift shaft. Front tray cable pulley (3). Tray cable Bottom plate Figure 6 Replacement Figure 1 Tray cable pulley Launch Issue Repairs and Adjustments April 2017 REP 70.5, REP 70.6 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-167...
Page 808
Figure Figure 2 Preparation Figure 3 Releasing the cable ends Repairs and Adjustments Launch Issue April 2017 REP 70.6 4-168 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Page 809
Figure 5 Replacement When reinstalling the HCF tray front cover, raise the gear on the indicator shaft so that it meshes with the adjoining lift shaft gear. Launch Issue Repairs and Adjustments April 2017 REP 70.6 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-169...
Check the machines current software level against the software level recorded prior to installation of the new user interface assembly. If necessary, reload the software, Repairs and Adjustments Launch Issue April 2017 REP 70.7, REP 70.8 4-170 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Remove the E-clip (1). Release the front lift cables (2). Figure 2 Rear cables Remove the E-clip (1), Figure Figure 1 Front cables Figure 3 Rear E-clip Launch Issue Repairs and Adjustments April 2017 REP 70.9 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-171...
Page 812
Ensure the brake (1) is correctly positioned against the tray frame, Figure Figure 4 Lift shaft removal If necessary, remove the front pulley bearing, E-clip and brake. Figure 6 Brake Repairs and Adjustments Launch Issue April 2017 REP 70.9 4-172 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Remove the E-clip (1). Release the front lift cables (2). Figure 2 Rear cables Remove the E-clip (1), Figure Figure 1 Front cables Figure 3 Rear E-clip Launch Issue Repairs and Adjustments April 2017 REP 70.10 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-173...
Page 814
Ensure the brake (1) is correctly positioned against the tray frame, Figure Figure 4 Lift shaft removal If necessary, remove the front pulley bearing, E-clip and brake. Figure 6 Brake Repairs and Adjustments Launch Issue April 2017 REP 70.10 4-174 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Disconnect the inline connector (1). Remove six screws (2). Install the RAI cover onto the new tray 1. Install the new tray 1 assembly. Figure 1 Preparation Launch Issue Repairs and Adjustments April 2017 REP 70.11, REP 70.12 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-175...
Page 816
Figure 4 Clutch replacement When re-installing the metal drive plate, ensure all the spindles are correctly aligned with the bearings in the metal drive plate. Repairs and Adjustments Launch Issue April 2017 REP 70.12 4-176 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
The replacement is the reverse of the removal procedure. If a new tray 1 feeder assembly is installed, enter dC132 HFSI Counter. Reset the HFSI counter 954-800. Repairs and Adjustments Launch Issue April 2017 REP 80.1, REP 80.2 4-178 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
The replacement is the reverse of the removal procedure. If a new tray 2 feeder assembly is installed, enter dC135 HFSI Counter. Reset the HFSI counter 954-801. Figure 1 ESD cover removal Launch Issue Repairs and Adjustments April 2017 REP 80.3 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-179...
After installing a new 1TM PWB, change the value of NVM ID 742-205 to '0'. Remove the rear cover (2). Figure 2 Rear cover removal Repairs and Adjustments Launch Issue April 2017 REP 80.4 4-180 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Remove the rear cover (2). Figure 2 1TM takeaway motor removal Replacement The replacement is the reverse of the removal procedure. Figure 1 Rear cover removal Launch Issue Repairs and Adjustments April 2017 REP 80.5 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-181...
The replacement is the reverse of the removal procedure. If new tray 2 feed, retard and nudger rolls are installed, enter dC135 HFSI Counter. Reset the HFSI counter 954-801. Repairs and Adjustments Launch Issue April 2017 REP 80.6, REP 80.7 4-182 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
The replacement is the reverse of the removal procedure. If new tray 2 feeder assembly is installed, enter dC135 HFSI Counter. Reset the HFSI counter 954-801. Figure 1 ESD cover removal Launch Issue Repairs and Adjustments April 2017 REP 80.7, REP 80.8 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-183...
Page 824
The replacement is the reverse of the removal procedure. If new tray 3 feeder assembly is installed, enter dC135 HFSI Counter. Reset the HFSI counter 954-802. Repairs and Adjustments Launch Issue April 2017 REP 80.8 4-184 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
The replacement is the reverse of the removal procedure. If new tray 4 feeder assembly is installed, enter dC135 HFSI Counter. Reset the HFSI counter 954-803. Figure 2 Rear cover removal Repairs and Adjustments Launch Issue April 2017 REP 80.9, REP 80.10 4-186 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
The replacement is the reverse of the removal procedure. If a new 3TM PWB is installed, change the value of NVM ID 742-205 to '1'. Figure 1 Rear cover removal Launch Issue Repairs and Adjustments April 2017 REP 80.10, REP 80.11 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-187...
If a new STM PWB is installed, enter dC131. Change the value of NVM location 742-003 to the value recorded at the beginning of this procedure. Launch Issue Repairs and Adjustments April 2017 REP 80.13 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-189...
Remove the rear cover (4). Figure 2 STM takeaway motor removal Replacement The replacement is the reverse of the removal procedure. Figure 1 Rear cover removal Repairs and Adjustments Launch Issue April 2017 REP 80.14 4-190 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
The replacement is the reverse of the removal procedure. If new tray 2 feed, retard and nudger rolls are installed, enter dC135 HFSI Counter. Reset the HFSI counter 954-801. Launch Issue Repairs and Adjustments April 2017 REP 80.15, REP 80.16 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-191...
Page 832
Release the hook, then remove the gear (1). Remove the E-clip (2). Remove the bypass tray feed clutch from the shaft (3). Figure 3 Shaft removal Figure 5 Feed clutch removal Repairs and Adjustments Launch Issue April 2017 REP 80.16 4-192 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Page 833
Figure 7 Shaft Figure 9 Feed clutch alignment If new bypass tray feed and nudger rolls are installed, enter dC135 HFSI Counter. Reset the HFSI counter 954-805. Launch Issue Repairs and Adjustments April 2017 REP 80.16 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-193...
Release three hooks (1) and three bosses (2) from the installation holes to open the bypass tray lower cover, Figure Figure 1 Low chute removal Figure 3 Bypass tray lower cover removal Repairs and Adjustments Launch Issue April 2017 REP 80.17 4-194 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
The replacement is the reverse of the removal procedure. If new bypass tray retard pad is installed, enter dC135 HFSI Counter. Reset the HFSI counter 954-805. Figure 1 Hinge front cover Launch Issue Repairs and Adjustments April 2017 REP 80.17, REP 80.18 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-195...
Page 836
Figure 2 Hinge front cover removal Disconnect the connector, Figure Release the harness from the retainer (1). Disconnect the connector (2). Figure 4 LH cover removal Figure 3 Connector Repairs and Adjustments Launch Issue April 2017 REP 80.18 4-196 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
When reinstalled the LH cover, do not let the rear harness guide (1) contact the bracket. Refer Figure Figure 1 Connector cover removal Figure 6 Harness guide Launch Issue Repairs and Adjustments April 2017 REP 80.18, REP 80.19 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-197...
Paper guide Figure 1 Registration clutch assembly removal Figure 3 Registration transport assembly removal Replacement The replacement is the reverse of the removal procedure. Repairs and Adjustments Launch Issue April 2017 REP 80.19, REP 80.20 4-198 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Page 839
When installing the registration clutch assembly, align the cutout with the harness guide tab, Figure Figure 2 Front bearing removal 10. Remove the rear bearing, Figure Cutout Figure 5 Alignment Figure 3 Rear bearing removal Launch Issue Repairs and Adjustments April 2017 REP 80.20 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-199...
Remove two screws (1) that secure the HCF feeder to the rail, Figure Figure 1 Feeder securing screws Slide the HCF feeder forwards to remove. Repairs and Adjustments Launch Issue April 2017 REP 80.21 4-200 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Install each new roll by squeezing its shaft at both ends and sliding the roll into place. Check that the rolls turn freely. Close the upper feeder assembly. Close the feeder top cover of the HCF. Launch Issue Repairs and Adjustments April 2017 REP 80.22, REP 80.23 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-201...
The replacement is the reverse of the removal procedure. Ensure that the plastic pads on the lower chute fit in the track before pushing it in. Repairs and Adjustments Launch Issue April 2017 REP 80.24 4-202 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
The replacement is the reverse of the removal procedure. Figure 1 Lower chute removal Replacement The replacement is the reverse of the removal procedure. Launch Issue Repairs and Adjustments April 2017 REP 80.25, REP 80.26 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-203...
(1), Figure Figure 1 Belt installation Figure 1 HCF feed/lift motor removal Replacement The replacement is the reverse of the removal procedure. Repairs and Adjustments Launch Issue April 2017 REP 80.27, REP 80.28 4-204 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Figure 1 TTM chute removal Replacement Replacement The replacement is the reverse of the removal procedure. The replacement is the reverse of the removal procedure. Launch Issue Repairs and Adjustments April 2017 REP 80.29, REP 80.30 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-205...
Remove the tray 4 transport assembly (2). Figure 1 Upper feed chute removal Replacement The replacement is the reverse of the removal procedure. Figure 1 Transport assembly removal Repairs and Adjustments Launch Issue April 2017 REP 80.31, REP 80.32 4-206 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Remove the ESD cover (1), Figure Figure 2 Nip rolls removal Replacement The replacement is the reverse of the removal procedure. Figure 1 ESD cover removal Launch Issue Repairs and Adjustments April 2017 REP 80.32, REP 80.33 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-207...
Page 848
The replacement is the reverse of the removal procedure. If new tray 2 feeder assembly is installed, enter dC135 HFSI Counter. Reset the HFSI counter 954-801. Figure 3 Door catch Repairs and Adjustments Launch Issue April 2017 REP 80.33 4-208 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Remove the ESD cover (1) Figure Figure 2 Connectors Remove the lower door catch (1), Figure Figure 1 ESD cover removal Figure 3 Door catch Launch Issue Repairs and Adjustments April 2017 REP 80.34 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-209...
Page 850
The replacement is the reverse of the removal procedure. If new tray 3 feeder assembly is installed, enter dC135 HFSI Counter. Reset the HFSI counter 954-802. Figure 5 Tray 3 feeder assembly removal Repairs and Adjustments Launch Issue April 2017 REP 80.34 4-210 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Pull out tray 2, 3 and 4. Remove the paper. Lift out tray 3 and 4. Remove tray 2. Remove the support bracket (1), Figure Figure 2 Preparation Figure 1 Support bracket removal Launch Issue Repairs and Adjustments April 2017 REP 80.35 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-211...
The replacement is the reverse of the removal procedure. If new tray 4 feeder assembly is installed, enter dC135 HFSI Counter. Reset the HFSI counter 954-803. Repairs and Adjustments Launch Issue April 2017 REP 80.35, REP 80.36 4-212 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
The replacement is the reverse of the removal procedure. Ensure that the drive belt is correctly installed, refer to 80.28. Replacement The replacement is the reverse of the removal procedure. Launch Issue Repairs and Adjustments April 2017 REP 80.36, REP 80.37 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-213...
Remove the rear cover, PL 70.95 Item Remove the takeaway motor assembly, PL 70.85 Item Remove two rear screws (1), Figure Figure 1 Rear screw removal Launch Issue Repairs and Adjustments April 2017 REP 80.40, REP 80.41 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-215...
Page 856
Move the takeaway chute assembly (1) to the right, then release the front of the takeaway roll (2) from the chute, Figure Figure 4 Takeaway roll removal Replacement The replacement is the reverse of the removal procedure. Repairs and Adjustments Launch Issue April 2017 REP 80.41 4-216 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Page 857
The replacement is the reverse of the removal procedure. Figure 5 Gear removal Remove the KL-clip (1), then the release the bearing (2), Figure Figure 6 KL-clip removal Launch Issue Repairs and Adjustments April 2017 REP 80.41 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-217...
Disconnect seven connectors. If a new TTM PWB is installed, change the value of NVM ID 742-205 to 2. Remove six screws. Remove the TTM PWB (1). Repairs and Adjustments Launch Issue April 2017 REP 80.42 4-218 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Remove the dispenser pipe unit (2). Figure 1 Bracket assembly removal Figure 3 Dispenser pipe unit removal Replacement The replacement is the reverse of the removal procedure. Launch Issue Repairs and Adjustments April 2017 REP 90.1 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-219...
If a new BTR assembly is installed, enter dC135 HFSI Counter. Reset the HFSI counter 954-820. Replacement The replacement is the reverse of the removal procedure. Repairs and Adjustments Launch Issue April 2017 REP 90.2, REP 90.3 4-220 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Figure 1 Reclaim pipe assembly removal Replacement The replacement is the reverse of the removal procedure. Replacement The replacement is the reverse of the removal procedure. Launch Issue Repairs and Adjustments April 2017 REP 90.4, REP 90.5 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-221...
Figure Disengage the hooks (1). Move the harness assembly in the direction of the arrow. Figure 2 Lower guide assembly removal Figure 1 Harness assembly Repairs and Adjustments Launch Issue April 2017 REP 90.6 4-222 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Page 863
Remove the AC housing assembly (2). When installing the lower guide assembly, align the bosses (1) with the holes, Figure Figure 3 AC housing assembly removal Figure 4 Alignment Launch Issue Repairs and Adjustments April 2017 REP 90.6 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-223...
Page 864
Repairs and Adjustments Launch Issue April 2017 REP 90.6 4-224 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
NOTE: Skew is always measured on the lead edge, irrespective of paper orientation. If necessary, perform the Adjustment. Scale Figure 1 Skew adjustment Figure 2 Direction A Launch Issue Repairs and Adjustments April 2017 ADJ 5.1 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-225...
+/- 2.1 mm (0.082 inch). After adjustment, perform ADJ 5.2 DADF Side Edge Registration and ADJ 5.3 DADF Lead Edge Registration. Repairs and Adjustments Launch Issue April 2017 ADJ 5.1, ADJ 5.2 4-226 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Page 867
Enter dC131. Change NVM value 711-272 to correct side edge registration for all docu- ment sizes. Refer to Table 1. Increasing the NVM value moves the image towards the inboard edge of the copy. Launch Issue Repairs and Adjustments April 2017 ADJ 5.2 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-227...
+/- 1.6 mm (0.063 inch). The displacement measured at A and B should be equal. Repeat the Side 2 Check. Repairs and Adjustments Launch Issue April 2017 ADJ 5.2, ADJ 5.3 4-228 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Page 869
If the measurement is not within the specified range, perform the Side 1 Adjustment. If the measurement is within the specified range go to the Side 2 Check. Launch Issue Repairs and Adjustments April 2017 ADJ 5.3 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-229...
Page 870
Repairs and Adjustments Launch Issue April 2017 ADJ 5.3 4-230 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Remove the alignment pins from the lens assembly, Figure Remove two screws (1). Rear Remove the alignment pins (2). Set screws Figure 3 Rear set screws Figure 1 Alignment pins Launch Issue Repairs and Adjustments April 2017 ADJ 60.1 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-233...
Page 874
Figure 5 First rear set screw 12. Adjust the front of the carriages. 13. Restore the tool pins to their original positions. 14. Reinstall the lens cover assembly. Repairs and Adjustments Launch Issue April 2017 ADJ 60.1 4-234 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
10mm +/- 2.1mm (0.4 inch +/- 0.1 inch) Figure 1 IIT lead edge registration If the value is not within the specified range, perform the Adjustment. Launch Issue Repairs and Adjustments April 2017 ADJ 60.2 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-235...
10mm +/- 1.6mm (0.4 inch +/- 0.06 inch) Figure 1 IIT side edge registration If the value is not within the specified range, perform the Adjustment. Repairs and Adjustments Launch Issue April 2017 ADJ 60.3 4-236 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Decrease the value to decrease the in process direction image size. NOTE: An increment of 1 in NVM = 0.1%. Figure 1 Cross process direction magnification Repeat the Check. Launch Issue Repairs and Adjustments April 2017 ADJ 60.4 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 4-237...
Polish the upper side of document glass and CVT glass using a dry micro fiber wiper. Re-install the remainder of the removed components. Repairs and Adjustments Launch Issue April 2017 ADJ 60.5, ADJ 60.6 4-238 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Collar (Not Spared) – Gear pulley (16T/18T) (Not Spared) 127K49800 Transport motor (MOT12-095) – Belt (Not Spared) NOTE: Refer to PL 26.05 for the staple refills and cartridge. Parts Lists Launch Issue April 2017 PL 12.11 5-32 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Convenience stapler (110V) – 604K35700 Convenience stapler (220V) NOTE: Refer to PL 31.05 for the convenience stapler kits. Refer to PL 26.05 for the staple refills and cartridge. Launch Issue Parts Lists April 2017 PL 25.05 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 5-61...
Wire harness assembly (P/O PL 60.10 Item 7) – Not used – Not used – Not used – Not used – Not used 604K97090 Lens kit Parts Lists Launch Issue April 2017 PL 60.10 5-72 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Spring (P/O PL 70.10 Item 1) 604K20543 Gear kit 607K01941 Front side Guide and pad 607K01951 Front side Guide and pad NOTE: Includes labels for trays 1, 2, 3 and 4. Launch Issue Parts Lists April 2017 PL 70.10 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 5-79...
Front left roller 059E08410 Front right roller 003E75431 Front right TM stopper – Frame assembly (Not Spared) – Not used – Front adjustable foot (Not Spared) Launch Issue Parts Lists April 2017 PL 70.20 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 5-83...
4 paper size sensor – Not used – Not used – Not used – Takeaway roll (P/O PL 70.22 Item – Bearing (P/O PL 70.22 Item 3) Launch Issue Parts Lists April 2017 PL 70.22 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 5-85...
– Top front frame assembly (Not Spared) – RH guide (Not Spared) – Right rail assembly (Not Spared) 059E08410 Front right roller 059E03500 Front left roller Launch Issue Parts Lists April 2017 PL 70.27 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 5-89...
– Earth plate (Not Spared) 019K12820 Retard pad (See NOTE) (REP 80.17) – Spring (Not Spared) NOTE: HFSI. To reset the HFSI counter, refer to dC135. Launch Issue Parts Lists April 2017 PL 70.40 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 5-93...
Pinch spring (P/O PL 70.70 Item 7) – Not used – Not used – Hinge bracket assembly (P/O PL 70.70 Item 7) – Spring (P/O PL 70.70 Item 7) Parts Lists Launch Issue April 2017 PL 70.70 5-102 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
– Tray stop (Not Spared) – Not used – Not used 803E09020 Stopper 059E05131 Roller 003E75432 Tray stop 059E03500 Front left roller 059E08410 Front right roller Launch Issue Parts Lists April 2017 PL 70.75 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 5-103...
TTM PWB – Flash CPU (Not Spared) – Not used – Not used – Not used 952K20150 IOT harness 952K20160 Sensor harness assembly 952K20170 Motor harness assembly Parts Lists Launch Issue April 2017 PL 70.90 5-106 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...
Lever spring compression (P/O PL 80.10 Item 1) 604K56080 Feed roller kit (see NOTE) (REP 80.2) NOTE: HFSI. To reset the HFSI counter, refer to dC135. Launch Issue Parts Lists April 2017 PL 80.11 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 5-111...
Left front cover assembly – Feed out sensor harness – Tray 2 feed out sensor (Q72-103) NOTE: HFSI. To reset the HFSI counter, refer to dC135. Parts Lists Launch Issue April 2017 PL 80.15 5-112 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer...