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Documentation
HiPath 3000/5000 V9
Service documentation
A31003-H3590-S100-7-7620
Siemens Enterprise Communications
www.siemens-enterprise.com

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Summary of Contents for Siemens HiPath 3000 Series

  • Page 1 Documentation HiPath 3000/5000 V9 Service documentation A31003-H3590-S100-7-7620 Siemens Enterprise Communications www.siemens-enterprise.com...
  • Page 2 Communications GmbH & Co. KG 06/2012 Hofmannstr. 51, D-80200 München Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG Reference No.: A31003-H3590-S100-7-7620 The information provided in this document contains merely general descriptions or characteristics of...
  • Page 3: Table Of Contents

    hp3hp5shTOC.fm Contents Nur für den internen Gebrauch Contents 1 Introduction and Important Notes ........1-1 1.1 About this Documentation .
  • Page 4 hp3hp5shTOC.fm Contents Nur für den internen Gebrauch 2.1.5.5 HiPath 3300 System Environment ....... . . 2-15 2.1.6 Central components of the HiPath 3000 system .
  • Page 5 hp3hp5shTOC.fm Contents Nur für den internen Gebrauch 2.5.4.2.6 VPN Networking with Data and Voice Connections....2-75 2.5.4.2.7 IP telephones/clients for ISDN and ITSP Connection in HiPath 3800 . . 2-77 2.5.5 Maximum Number of Devices for Special Cases .
  • Page 6 hp3hp5shTOC.fm Contents Nur für den internen Gebrauch 3.3.2 DIUN2 ............3-84 3.3.3 DIUT2 .
  • Page 7 hp3hp5shTOC.fm Contents Nur für den internen Gebrauch 3.3.47 4SLA (not for U.S.), 8SLA, 16SLA (Not for U.S.) ..... . 3-348 3.3.48 8SLAR .
  • Page 8 hp3hp5shTOC.fm Contents Nur für den internen Gebrauch 4.1.4.3.1 Introduction ..........4-24 4.1.4.3.2 Mounting a System Cabinet using Support and Angle Brackets.
  • Page 9 hp3hp5shTOC.fm Contents Nur für den internen Gebrauch 4.2.3.4 Removing the System Housing Cover ......4-92 4.2.3.5 Attaching the System to the Wall .
  • Page 10 hp3hp5shTOC.fm Contents Nur für den internen Gebrauch 5.2.5 Not for U.S.: Entering the System Number......5-17 5.2.6 Customer-Specific Programming .
  • Page 11 hp3hp5shTOC.fm Contents Nur für den internen Gebrauch 6.9.3.3 Other considerations ......... . 6-46 6.10 Perform HiPath 5000 Basic Configuration .
  • Page 12 hp3hp5shTOC.fm Contents Nur für den internen Gebrauch 9.1.3.3 Installation Options ..........9-14 9.1.3.4 Technical Specifications .
  • Page 13 hp3hp5shTOC.fm Contents Nur für den internen Gebrauch 10.1.5 OpenStage Accessories ......... 10-38 10.1.5.1 External Power Supply .
  • Page 14 hp3hp5shTOC.fm Contents Nur für den internen Gebrauch 10.5.2.3 Possible Configurations for the Key Modules ..... . 10-94 10.5.3 optiPoint 500 Adapters ......... . 10-95 10.5.3.1 optiPoint analog adapter .
  • Page 15 hp3hp5shTOC.fm Contents Nur für den internen Gebrauch 12 Service ............12-1 12.1 System Administration Options .
  • Page 16 hp3hp5shTOC.fm Contents Nur für den internen Gebrauch 12.3.2.1 Inserting and Removing HiPath 3000 Boards ..... . 12-22 12.3.2.2 Exchanging Workpoint Clients ....... . . 12-24 12.3.3 Relocate/Transfer Application Processor Software (APS) .
  • Page 17 hp3hp5shTOC.fm Contents Nur für den internen Gebrauch 12.4.16 HiPath 3000-Error mess. (Entries in the event log for HiPath 3000) ..12-61 12.4.17 HiPath 5000-Error mess. (Event Viewer Entries for HiPath 5000) ..12-88 12.5 Correcting Errors .
  • Page 18 hp3hp5shTOC.fm Contents Nur für den internen Gebrauch 13.6.1.1 Protocols Used..........13-14 13.6.2 Security/Firewall/Packet Filter .
  • Page 19 hp3hp5shTOC.fm Contents Nur für den internen Gebrauch 13.6.17 Quality of Service in HG 1500 ........13-49 13.7 IP Trunking .
  • Page 20 hp3hp5shTOC.fm Contents Nur für den internen Gebrauch F.2 Countries with Country Code “IM”......... F-3 Abbreviations .
  • Page 21: Introduction And Important Notes

    inform.fm Nur für den internen Gebrauch Introduction and Important Notes Introduction and Important Notes HiPath 3000/5000 V9 Service documentation: A31003-H3590-S100-7-7620, HZ700D.50.070, 06/2012 HiPath 3000/5000 is a high-performance, reliable communication platform for medium-sized enterprises. It offers the wide range of functionality of a traditional telephony system, coupled with modern UC communication solutions.
  • Page 22: About This Documentation

    inform.fm Introduction and Important Notes Nur für den internen Gebrauch About this Documentation About this Documentation This documentation describes the communication systems HiPath 3800, HiPath 3550, HiPath 3350, HiPath 3500 and HiPath 3300 and the Real-Time Service Manager HiPath 5000 RSM that are a part of the HiPath 3000 system family. HiPath 3000/5000 is also called “the communication system”...
  • Page 23: Hipath 3000/5000 V9 , Service Documentation

    inform.fm Introduction and Important Notes Nur für den internen Gebrauch About this Documentation HiPath 3000/5000 V9, Service Documentation ● This documentation describes the hardware, assembly and commissioning of the HiPath 3000/5000 and is intended for service technicians. HiPath 3000/5000 V9, Inventory Manager, Operating Instructions ●...
  • Page 24: Manual Structure

    inform.fm Introduction and Important Notes Nur für den internen Gebrauch About this Documentation 1.1.2 Manual Structure This documentation covers the following subjects: Chapter Description Chapter 1, “Introduction and Im- This chapter contains the basic information necessary for portant Notes” working with the product and with this service documenta- tion.
  • Page 25: Hipath 3000/5000 V9 , Service Documentation

    inform.fm Introduction and Important Notes Nur für den internen Gebrauch About this Documentation Chapter Description Appendix A, “System Program- These appendices contain lists with programming codes, IP ming Codes (Expert Mode protocols, port numbers. Codes)” Appendix B, “Codes for Activat- ing/Deactivating Features”...
  • Page 26: Notational Conventions

    inform.fm Introduction and Important Notes Nur für den internen Gebrauch About this Documentation 1.1.3 Notational Conventions The documentation for HiPath 3000/5000 uses various means for presenting different kinds of information. Purpose Style Example Body text that is of particular im- Bold Name must not be deleted.
  • Page 27: Safety Information And Warnings

    inform.fm Introduction and Important Notes Nur für den internen Gebrauch safety information and warnings safety information and warnings General conditions Work on communication systems and devices may only be carried out by qualified per- ● sons. For the purposes of safety information and warnings, qualified persons are persons who are authorized to place into operation, ground, and label systems, devices, and lines in accordance with applicable safety procedures and standards.
  • Page 28: Warning Sign: Danger

    inform.fm Introduction and Important Notes Nur für den internen Gebrauch safety information and warnings Symbols for specifying the source of danger more exactly The following symbols are not usually used in the manual. They explain symbols that may be depicted on the communication systems and equipment. Electricity Weight Heat...
  • Page 29: Warning Sign: Warning

    inform.fm Introduction and Important Notes Nur für den internen Gebrauch safety information and warnings 1.2.2 Warning Sign: WARNING WARNING Risk of electric shock through contact with live wires An electric shock can be life-threatening or lead to serious injuries such as burns. There are additional dangers even when working with low voltage and large cable cross-sections.
  • Page 30 inform.fm Introduction and Important Notes Nur für den internen Gebrauch safety information and warnings WARNING Disconnection from power circuit(s) A disconnect device can be a disconnecting switch (main switch), circuit breaker (fuse/cutout), or power plug that completely disconnects the telecommunication sys- tem and device from the power circuit.
  • Page 31: Warning Sign: Caution

    inform.fm Introduction and Important Notes Nur für den internen Gebrauch safety information and warnings 1.2.3 Warning Sign: CAUTION CAUTION Danger of injury When working on an open communication system or device, make sure that it ● is never left unattended. Risk of injury resulting from heavy items or loads.
  • Page 32: Safety Information For Australia (For Australia Only)

    inform.fm Introduction and Important Notes Nur für den internen Gebrauch safety information and warnings 1.2.4 Safety Information for Australia (for Australia only) Music on Hold and paging devices must be connected to the HiPath 3000 via an ACA ap- ● proved Line Isolation Unit.
  • Page 33: Hipath 3000/5000 V9 , Service Documentation

    inform.fm Introduction and Important Notes Nur für den internen Gebrauch safety information and warnings – Only use grounded soldering irons. Use only original accessories. Failure to observe these instructions may damage the ● equipment or even violate safety and EMC regulations. Before starting wall mounting, check that the wall has sufficient bearing strength.
  • Page 34: Emergencies

    inform.fm Introduction and Important Notes Nur für den internen Gebrauch Emergencies Emergencies Actions in emergencies Remain calm in the event of an accident. ● Disconnect the power before touching the victim. ● If you cannot disconnect the power immediately, use a non-conducting object, such as a ●...
  • Page 35: Correct Disposal And Recycling

    inform.fm Introduction and Important Notes Nur für den internen Gebrauch Correct Disposal and Recycling Correct Disposal and Recycling All electrical and electronic products should be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities. The correct disposal and separate collection of your old appliance will help prevent potential negative consequences for the environment and human health.
  • Page 36: Standards And Guidelines For Installation

    inform.fm Introduction and Important Notes Nur für den internen Gebrauch Standards and Guidelines for Installation Standards and Guidelines for Installation 1.6.1 Connection to the Power Circuit HiPath communication systems are approved for connection to TN-S power supply systems. They can also be connected to a TN-C-S power supply system in which the PEN conductor is divided into a ground wire and a neutral wire.
  • Page 37: Shielded Cables For Lan, Wan And Dmz Connections

    inform.fm Introduction and Important Notes Nur für den internen Gebrauch Standards and Guidelines for Installation 1.6.3 Shielded Cables for LAN, WAN and DMZ Connections Compliance with CE requirements on electromagnetic capability of communication systems and their LAN, WAN and DMZ connections requires the following: Communication systems may only be operated using shielded connection cables.
  • Page 38: Lightning Protection

    inform.fm Introduction and Important Notes Nur für den internen Gebrauch Standards and Guidelines for Installation 1.6.4 Lightning Protection NOTE > Lightning protection for the boards Analog and digital subscriber lines are protected on the boards, for up to 2 kV longi- tudinal voltage and 1 kV transverse voltage, against the high-energy surge voltage with a pulse shape of 10/700 µs and 1.2/50 µs that can be induced by lightning.
  • Page 39: Privacy And Data Security

    Employees of Siemens Enterprise Communications GmbH & Co. KG are bound to safeguard trade secrets and personal data under the terms of the company’s work rules.
  • Page 40: Further Information

    Administrator documentation Portuguese ● Service documentation Spanish ● Sales documentation ● Expert Wiki German http://wiki.siemens-enterprise.com Information about communication English systems, telephones and Unified Communications OpenScape Interactive Request German https://osiris.siemens-enterprise.com/ and Information System OSIRIS Knowledge base with questions and answers on products and solutions...
  • Page 41: System Data

    sysdat.fm Nur für den internen Gebrauch System Data System Data Chapter contents This chapter covers the following topics: Topic HiPath 3000, page 2-3 Electrical environment, page 2-3 ● Lightning Protection, page 2-3 ● Individual HiPath 3000 System Models, page 2-4 ●...
  • Page 42 sysdat.fm System Data Nur für den internen Gebrauch Topic Gateway channels (DSP channels), page 2-47 ● Connections to ITSP, page 2-49 ● MOH Channels (G.711, G.723, G.729), page 2-50 ● IP Networking Channels (PBX Networking Channels), page 2-50 ● Bandwidth Control for IP Networking Channels (PBX Networking Channels), page 2-50 ●...
  • Page 43: Hipath 3000

    sysdat.fm System Data Nur für den internen Gebrauch HiPath 3000 HiPath 3000 2.1.1 Electrical environment HiPath 3000 is intended for use in dwellings, businesses, and industry. When the system is op- erated in an industrial environment, additional measures may be necessary for ensuring immu- nity from electromagnetic radiation (refer to Section 2.11).
  • Page 44: Individual Hipath 3000 System Models

    sysdat.fm System Data Nur für den internen Gebrauch HiPath 3000 2.1.3 Individual HiPath 3000 System Models This service manual contains information on all HiPath 3000 systems. Information on marketing individual models in different countries can be obtained at the responsible locations. System for standalone installation and for installation in 19-inch cabinets: ●...
  • Page 45: Design And Dimensions Of The Hipath 3000 Systems

    sysdat.fm System Data Nur für den internen Gebrauch HiPath 3000 2.1.4 Design and Dimensions of the HiPath 3000 Systems 2.1.4.1 Design and Dimensions of HiPath 3800 Two configurations Depending on the requirements, HiPath 3800 can be used as: a single-cabinet system (basic cabinet BC) ●...
  • Page 46 sysdat.fm System Data Nur für den internen Gebrauch HiPath 3000 Dimensions approx. 440 mm approx. 430 mm Figure 2-1 HiPath 3800 Dimensions A31003-H3590-S100-7-7620, 06/2012 HiPath 3000/5000 V9, Service documentation...
  • Page 47: Design And Dimensions Of Hipath 3550

    sysdat.fm System Data Nur für den internen Gebrauch HiPath 3000 2.1.4.2 Design and Dimensions of HiPath 3550 Design The housing intended for wall mounting (Figure 2-2) HiPath 3550 contains one shelf with six slot levels. The slot levels (shown in Figure 4-58), numbered in ascending order from the at- tachment side, have the following assignments: Slot levels 1-3: peripheral boards (two slots per level).
  • Page 48: Design And Dimensions Of Hipath 3350

    sysdat.fm System Data Nur für den internen Gebrauch HiPath 3000 2.1.4.3 Design and Dimensions of HiPath 3350 Except for the CBCC board, the Octopus F100 communication system is identical in > structure to HiPath 3350. The part number of this CBCC is: S30810-K2935-T401. Design The housing intended for wall mounting (Figure 2-3)HiPath 3350 contains one shelf with three slot levels.
  • Page 49: Design And Dimensions Of Hipath 3500

    sysdat.fm System Data Nur für den internen Gebrauch HiPath 3000 2.1.4.4 Design and Dimensions of HiPath 3500 Design The housing intended for use with 19-inch cabinets (Figure 2-4) HiPath 3500 contains four slot levels with the following assignments (represented in Figure 4-66): Slot levels 1-3: slide-in shelves for peripheral boards (2 boards can be plugged in on each ●...
  • Page 50: Design And Dimensions Of Hipath 3300

    sysdat.fm System Data Nur für den internen Gebrauch HiPath 3000 2.1.4.5 Design and Dimensions of HiPath 3300 Design The housing intended for use with 19-inch cabinets (Figure 2-5)HiPath 3300 contains three slots with the following assignments (represented in Figure 4-67): Slot level 1: slide-in shelves for two peripheral boards ●...
  • Page 51: System Environment Of The Hipath 3000 Systems

    sysdat.fm System Data Nur für den internen Gebrauch HiPath 3000 2.1.5 System Environment of the HiPath 3000 Systems 2.1.5.1 HiPath 3800 System Environment Table 2-1 Boards for HiPath 3800 HiPath 3800 Subscriber Line Modules Central Board Trunk Boards Options IVMN8 CBSAP DIU2U IVMNL...
  • Page 52: Hipath 3550 System Environment

    sysdat.fm System Data Nur für den internen Gebrauch HiPath 3000 2.1.5.2 HiPath 3550 System Environment Table 2-2 Boards for HiPath 3550 HiPath 3550 Subscriber Line Modules Central Board Trunk Boards Options HXGS3 CBCC HXGS3 IVMS8 STLS2 SLA8N STLS4 SLA16N STLSX2 SLA24N IMODN STLSX4...
  • Page 53: Hipath 3350 System Environment

    sysdat.fm System Data Nur für den internen Gebrauch HiPath 3000 2.1.5.3 HiPath 3350 System Environment Table 2-3 Boards for HiPath 3350 HiPath 3350 Subscriber Line Modules Central Board Trunk Boards Options HXGS3 CBCC HXGS3 IVMP8 STLS2 IVMS8 STLS4 SLU8 STLSX2 STLS2 IMODN STLSX4...
  • Page 54: Hipath 3500 System Environment

    sysdat.fm System Data Nur für den internen Gebrauch HiPath 3000 2.1.5.4 HiPath 3500 System Environment Table 2-4 Boards for HiPath 3500 HiPath 3500 Subscriber Line Modules Central Board Trunk Boards Options HXGR3 CBRC HXGR3 IVMS8R STLS4R SLU8R STLSX4R STLS4R CUCR TCASR-2 STLSX4R IMODN...
  • Page 55: Hipath 3300 System Environment

    sysdat.fm System Data Nur für den internen Gebrauch HiPath 3000 2.1.5.5 HiPath 3300 System Environment Table 2-5 Boards for HiPath 3300 HiPath 3300 Subscriber Line Modules Central Board Trunk Boards Options HXGR3 CBRC HXGR3 IVMP8R STLS4R IVMS8R STLSX4R SLU8R CUPR TLA4R STLS4R IMODN...
  • Page 56: Central Components Of The Hipath 3000 System

    sysdat.fm System Data Nur für den internen Gebrauch HiPath 3000 2.1.6 Central components of the HiPath 3000 system 2.1.6.1 Central components, HiPath 3800 CBSAP The CBSAP board performs all central control and switching functions for HiPath 3800. The following subboards can be used depending on the application: CMS clock module (optional) ●...
  • Page 57: Central Components, Hipath 3550

    sysdat.fm System Data Nur für den internen Gebrauch HiPath 3000 2.1.6.2 Central components, HiPath 3550 CBCC The CBCC board performs all central control and switching functions for HiPath 3550. The following subboards (some of which are optional) can be used depending on the applica- tion: CMS clock module small [optional] ●...
  • Page 58: Central Components, Hipath 3350

    sysdat.fm System Data Nur für den internen Gebrauch HiPath 3000 2.1.6.3 Central components, HiPath 3350 CBCC The CBCC board performs all central control and switching functions for HiPath 3350. The following subboards (some of which are optional) can be used depending on the applica- tion: CMS clock module small [optional] ●...
  • Page 59: Central Components, Hipath 3500

    sysdat.fm System Data Nur für den internen Gebrauch HiPath 3000 2.1.6.4 Central components, HiPath 3500 CBRC The CBRC board performs all central control and switching functions for HiPath 3500. The following subboards (some of which are optional) can be used depending on the applica- tion: CMS clock module small [optional] ●...
  • Page 60: Central Components, Hipath 3300

    sysdat.fm System Data Nur für den internen Gebrauch HiPath 3000 2.1.6.5 Central components, HiPath 3300 CBRC The CBRC board performs all central control and switching functions for HiPath 3300. The following subboards (some of which are optional) can be used depending on the applica- tion: CMS clock module small [optional] ●...
  • Page 61: Peripheral Components Of The Hipath 3000 Systems

    sysdat.fm System Data Nur für den internen Gebrauch HiPath 3000 2.1.7 Peripheral components of the HiPath 3000 systems 2.1.7.1 Peripheral components, HiPath 3800 Subscriber Line Modules Table 2-6 Subscriber Line Modules for HiPath 3800 Board Capacity Coun- Type/Description Name IVMN8 x These boards are for the integrated voicemail func- tions of HiPath Xpressions Compact.
  • Page 62 sysdat.fm System Data Nur für den internen Gebrauch HiPath 3000 Table 2-6 Subscriber Line Modules for HiPath 3800 Board Capacity Coun- Type/Description Name SLMO2 24 48 x The optiPoint and OpenStage telephones are connect- ed via this board. The SLMO board comes in 8- and SLMO8 24-port versions.
  • Page 63 sysdat.fm System Data Nur für den internen Gebrauch HiPath 3000 Table 2-7 Trunk Boards for HiPath 3800 Board Capacity Coun- Type/Description Name DIUN2 60 60 x Basic rate interface (BRI) board; can also be used for tie trunk traffic. In HiPath 3000/HiPath 5000 V5.0 and later, the B channels in the DIUN2 board must be licensed.
  • Page 64 sysdat.fm System Data Nur für den internen Gebrauch HiPath 3000 Table 2-7 Trunk Boards for HiPath 3800 Board Capacity Coun- Type/Description Name TMC16 x Analog trunk board (ground/loop start) TM2LP x Board with 8 ports to connect LS trunk connections and enables CAS trunk connections TMCAS-2: For selected countries only DIUT2: Up to 3 DIUT2 and/or DIUN2 per system.
  • Page 65 sysdat.fm System Data Nur für den internen Gebrauch HiPath 3000 Table 2-8 Tie Trunk Traffic Boards for HiPath 3800 Board Capacity Coun- Type/Description Name TMEW2 x Board for providing four two-way analog tie trunk cir- cuits with E&M signaling. Note on compatibility in E&M networks: TMEW2 does not support E&M interface types 1, 1B, 2, 3, and 5 on the TIEL board.
  • Page 66 sysdat.fm System Data Nur für den internen Gebrauch HiPath 3000 Table 2-9 Optional Boards for HiPath 3800 Board Capacity Coun- Type/Description Name REALS Relay con- x The REALS board is located on the basic cabinet’s back- nections plane. It can be used for connecting relays (door opener) and trunk switching (ALUM).
  • Page 67: Peripheral Components, Hipath 3550

    sysdat.fm System Data Nur für den internen Gebrauch HiPath 3000 2.1.7.2 Peripheral components, HiPath 3550 Subscriber Line Modules Table 2-10 Subscriber Line Modules for HiPath 3550 Board Capacity Coun- Type/Description Name 4SLA - Board for connecting analog stations (a/b, T/R) 8SLA x Board for connecting analog stations (a/b, T/R) 16SLA...
  • Page 68 sysdat.fm System Data Nur für den internen Gebrauch HiPath 3000 Trunk Boards Table 2-11 Trunk Boards for HiPath 3550 Board Capacity Coun- Type/Description Name TCAS-2 2 60 - Board for supporting country-specific CAS (Channel Associated Signaling) protocols - Trunk board for analog lines TLA4 - Trunk board for analog lines TLANI2...
  • Page 69 sysdat.fm System Data Nur für den internen Gebrauch HiPath 3000 The maximum number is calculated on the basis of the system-specific capacity limits, See Section 2.3, “System-Specific Capacity Limits for HiPath 3000, HiPath 5000”. Boards for Tie Trunk Traffic Table 2-12 Tie Trunk Traffic Boards for HiPath 3550 Board Capacity...
  • Page 70 sysdat.fm System Data Nur für den internen Gebrauch HiPath 3000 Options Table 2-13 Optional Boards for HiPath 3550 Board Capacity Coun- Type/Description Name ALUM4 Trunk failure x Trunk failure transfer lets you transfer loop start transfers trunks directly to internal analog stations in the event of a power failure (note the signaling method used).
  • Page 71: Peripheral Components, Hipath 3350

    sysdat.fm System Data Nur für den internen Gebrauch HiPath 3000 2.1.7.3 Peripheral components, HiPath 3350 Subscriber Line Modules Table 2-14 Subscriber Line Modules for HiPath 3350 Board Capacity Coun- Type/Description Name 4SLA - Board for connecting analog stations (a/b, T/R) 8SLA x Board for connecting analog stations (a/b, T/R) 16SLA...
  • Page 72 sysdat.fm System Data Nur für den internen Gebrauch HiPath 3000 Trunk Boards Table 2-15 Trunk Boards for HiPath 3350 Board Capacity Coun- Type/Description Name TLA2 - Trunk board for analog lines TLA4 - Trunk board for analog lines TLA8 - Trunk board for analog lines TLANI2 x Trunk board for analog lines including ALUM TLANI4...
  • Page 73 sysdat.fm System Data Nur für den internen Gebrauch HiPath 3000 Boards for Tie Trunk Traffic Table 2-16 Tie Trunk Traffic Boards for HiPath 3350 Board Capacity Coun- Type/Description Name HXGS3 x HG 1500 board for connecting the HiPath 3350 system di- rectly to a local data network (Ethernet).
  • Page 74 sysdat.fm System Data Nur für den internen Gebrauch HiPath 3000 Table 2-17 Optional Boards for HiPath 3350 Board Capacity Coun- Type/Description Name GEE50 Number of call - This optional board records the country-specific call charge receiv- charge pulses (50 Hz) from the trunk. V24/1 Interfaces x Serial V.24 interface for connecting a PC, printer, or...
  • Page 75: Peripheral Components, Hipath 3500

    sysdat.fm System Data Nur für den internen Gebrauch HiPath 3000 2.1.7.4 Peripheral components, HiPath 3500 Subscriber Line Modules Table 2-18 Subscriber Line Modules for HiPath 3500 Board Capacity Coun- Type/Description Name 8SLAR x Board for connecting analog stations (a/b, T/R) HXGR3 x HG 1500 board for the direct connection of IP workpoint cli- ents.
  • Page 76 sysdat.fm System Data Nur für den internen Gebrauch HiPath 3000 Trunk Boards Table 2-19 Trunk Boards for HiPath 3500 Board Capacity Coun- Type/Description Name TCASR-2 2 60 - Board for supporting country-specific CAS (Channel Associated Signaling) protocols STLS4R x Board for ISDN basic access. Permits configuration of ISDN trunks, tie trunks, and subscribers (no feeding) on the same board.
  • Page 77 sysdat.fm System Data Nur für den internen Gebrauch HiPath 3000 Boards for Tie Trunk Traffic Table 2-20 Tie Trunk Traffic Boards for HiPath 3500 Board Capacity Coun- Type/Description Name HXGR3 x HG 1500 board for connecting the HiPath 3500 system di- rectly to a local data network (Ethernet).
  • Page 78: Peripheral Components, Hipath 3300

    sysdat.fm System Data Nur für den internen Gebrauch HiPath 3000 Table 2-21 Optional Boards for HiPath 3500 Board Capacity Coun- Type/Description Name STRBR Sensors x Control relay module; provides 4 relays and 4 sensors for controlling external devices or detecting external Relay control events.
  • Page 79 sysdat.fm System Data Nur für den internen Gebrauch HiPath 3000 Table 2-22 Subscriber Line Modules for HiPath 3300 Board Capacity Coun- Type/Description Name STLS4R x Board for ISDN basic rate access. Configuration of ISDN trunks, tie trunks, and stations (no feeding) on the same board is possible.
  • Page 80 sysdat.fm System Data Nur für den internen Gebrauch HiPath 3000 Boards for Tie Trunk Traffic Table 2-24 Tie Trunk Traffic Boards for HiPath 3300 Board Capacity Coun- Type/Description Name HXGR3 x HG 1500 board for connecting the HiPath 3300 system di- rectly to a local data network (Ethernet).
  • Page 81: Hipath 5000

    sysdat.fm System Data Nur für den internen Gebrauch HiPath 5000 HiPath 5000 HiPath 5000 Real-Time Services Manager RSM is operated as a central administration unit in an IP network of HiPath 3000 systems. By creating a “Single System Image”, all relevant nodes can be centrally administered.
  • Page 82 sysdat.fm System Data Nur für den internen Gebrauch HiPath 5000 Central resourcing of applications Central administration unit with: (possibly installed on a separate Feature Server ● PC), such as: Presence Manager ● OpenScape Xpressions ● Software Update Manager ● OpenScape Contact Center ●...
  • Page 83: System-Specific Capacity Limits For Hipath 3000, Hipath 5000

    sysdat.fm System Data Nur für den internen Gebrauch System-Specific Capacity Limits for HiPath 3000, HiPath 5000 System-Specific Capacity Limits for HiPath 3000, HiPath 5000 The maximum capacity limits are calculated based on the following assumptions: HiPath 3800: two board slots are reserved for trunks. ●...
  • Page 84 As a guide, configurations that include UCD/ACD, more than one SLC16N, groups with more than 10 stations or OpenScape Office connections should always be inspected using the project planning tool (https:/ /enterprise-businessarea.siemens-enterprise.com/productinfo/document/9fTFkWdA76U_/Hi- Path%203000%20V8%20Planungsanleitung%20Performance%20Calculation%20Tool.xls). Only configurations that do not exceed this limit will be supported.
  • Page 85: Static Configuration Rules

    sysdat.fm System Data Nur für den internen Gebrauch Static Configuration Rules Static Configuration Rules 2.4.1 Resources and Capacity Limits For information on the configuration of HG 1500 boards, refer to the HG 1500 Ad- > ministration Manual. With HiPath 3000/5000, HG 1500 provides the resources listed in Table 2-27 via the HG 1500 boards defined as media gateways (= gateway HG 1500).
  • Page 86 sysdat.fm System Data Nur für den internen Gebrauch Static Configuration Rules Table 2-27 Technical Specifications (Resources) of the HG 1500 Boards Defined as Me- dia Gateways Resource HXGS3 STMI2 HXGR3 with- with 1 PDM1 PDM1 MOH Channels (G.711, G.723, G.729) The number of MoH channels used depends on the configu- ration (HiPath 3000/5000 Manager E).
  • Page 87: Gateway Channels (Dsp Channels)

    sysdat.fm System Data Nur für den internen Gebrauch Static Configuration Rules 2.4.2 Gateway channels (DSP channels) Connections from IP workpoint clients/lines to TDM workpoint clients/lines Gateway connections are required for connections from IP to TDM workpoint clients and lines. A gateway channel is required on the HG 1500 board for each gateway connection. TDM workpoint clients/lines are: stations (optiPoint 500) ●...
  • Page 88 sysdat.fm System Data Nur für den internen Gebrauch Static Configuration Rules Table 2-29 Number of Required Gateway Channels (HG 1500 Boards) IP workpoint clients in the system Required number of gateway channels 0 – 3 4 – 12 13 – 16 17 –...
  • Page 89: Connections To Itsp

    sysdat.fm System Data Nur für den internen Gebrauch Static Configuration Rules 2.4.3 Connections to ITSP Overview HG 1500 supports connections to the Internet telephony service provider (ITSP) and thus the use of Internet telephony in HiPath 3000/5000 V6.0 SMR-09 or later, particularly DID-enabled DSL connections with phone number range.
  • Page 90: Moh Channels (G.711, G.723, G.729)

    sysdat.fm System Data Nur für den internen Gebrauch Static Configuration Rules 2.4.4 MOH Channels (G.711, G.723, G.729) A DSP channel is reserved on an HG 1500 board for each codec used for MOH. Up to five co- decs can be configured for MOH for every HG 1500 board. Examples: Only the codec G.711 is used for MOH: –>...
  • Page 91: Dmc (Direct Media Connection) Channels

    sysdat.fm System Data Nur für den internen Gebrauch Static Configuration Rules 2.4.7 DMC (Direct Media Connection) Channels When the DMC interworking feature is active in an IP network between HiPath 3000 and HiPath 4000, gateway connections are set up over DMC channels. From the user’s perspective, a DMC channel is a gateway channel that provides a gateway connection between HiPath 3000 and HiPath 4000.
  • Page 92: Fax/Modem Channels

    sysdat.fm System Data Nur für den internen Gebrauch Static Configuration Rules 2.4.9 Fax/Modem Channels It is possible to transmit faxes with Internet telephony both via G.711 gateway channels and, in HiPath 3000/5000 V7 R4 or later, via T.38 channels. Although T.38 offers the more reliable method of fax transmission, it can only be used to a max- imum of 14 Kbps.
  • Page 93: Dynamic Configuration Rules

    sysdat.fm System Data Nur für den internen Gebrauch Dynamic Configuration Rules Dynamic Configuration Rules This section describes the underlying theoretical principles for the thumb rule by which the con- trol load, and thus the dynamic performance characteristics, of HiPath 3000/5000 V9 systems can be determined.
  • Page 94 Nur für den internen Gebrauch Dynamic Configuration Rules Project Planning Tools for HiPath Systems An electronic version of the thumb rule in which all the following calculations are implemented will also be made available under the following link: https://enterprise-businessarea.siemens-enterprise.com/productinfo/document/ 9fTFkWdA76U_/Hi- Path%203000%20V8%20Planungsanleitung%20Performance%20Calculation%20Tool.xls A31003-H3590-S100-7-7620, 06/2012 2-54...
  • Page 95: Planning Load For Hipath Systems

    sysdat.fm System Data Nur für den internen Gebrauch Dynamic Configuration Rules 2.5.2.2 Planning Load for HiPath Systems This section describes a dimensioning method for the various systems. In order to provide for sufficient reserves to handle load fluctuations during operations, a so-called planning load is defined the systems.
  • Page 96: Maximum Permissible Values For Hipath 3000/5000V9

    sysdat.fm System Data Nur für den internen Gebrauch Dynamic Configuration Rules 2.5.2.3 Maximum Permissible Values for HiPath 3000/5000V9 For version V9, the following maximum permissible point totals are used as a basis for the thumb rule (Norm BHCA): Table 2-34 HiPath 3000/5000 V9 Expansion Levels and their Maximum Points HiPath 3000 Maximum Points...
  • Page 97: Additional Parameters

    sysdat.fm System Data Nur für den internen Gebrauch Dynamic Configuration Rules 2.5.2.4 Additional Parameters In order to calculate the number of points for a specific system, several additional parameters are usually required. These parameters are described below. Factor F (subscriber traffic factor): ●...
  • Page 98: Current Thumb Rule Values

    sysdat.fm System Data Nur für den internen Gebrauch Dynamic Configuration Rules Factor g for mobility within a CMI node: ● This thumb rule formula is based on the assumption of the mobility level of mobile subscrib- ers. The factor g determines the probability that a station is not located at its home board when visiting the radio area of it home system.
  • Page 99 sysdat.fm System Data Nur für den internen Gebrauch Dynamic Configuration Rules Telephones Table 2-35 Points for Devices System Interface Meaning Weight Analog Number of devices connected via T/R wires. 3.3 · F devices Number of devices connected via U (for example, op- 7.7 ·...
  • Page 100 sysdat.fm System Data Nur für den internen Gebrauch Dynamic Configuration Rules Special Devices Table 2-37 Points for Special Devices System Interface Meaning Weight UCD Agent Number of active UCD agents controlled by the OSCC 59 · C (HPCC, OSCC) application. ACD Agent Number of active ACD agents, where the display of each 179 / T +...
  • Page 101 sysdat.fm System Data Nur für den internen Gebrauch Dynamic Configuration Rules Additional Overhead for Features The additional overhead values listed below are based on the assumption that the correspond- ing basic overhead for each terminal device involved has already been recorded in Table 2-35. Table 2-39 Additional Overhead for Controlling Process Flows at Devices via CTI Applica- tions...
  • Page 102: Thumb Rule For Hg 1500 V3.0

    sysdat.fm System Data Nur für den internen Gebrauch Dynamic Configuration Rules 2.5.3 Thumb Rule for HG 1500 V3.0 2.5.3.1 Procedural Principles The thumb rule presented below for calculating the dynamic load for the HG 1500 board is based on the principle of considering every functionality (HFA phone, IP trunking, gateway channels, VPN tunnel, etc.) in terms of its CPU load.
  • Page 103 sysdat.fm System Data Nur für den internen Gebrauch Dynamic Configuration Rules Table 2-43 Points for Signaling Meaning Weight System System PBX networking Number of digital B channels (networking trunk) to other nodes 3.2 · F channel without or to Xpressions via IP (GK security is deactivated). H.235 PBX networking Number of digital B channels (networking trunk) to other nodes...
  • Page 104 sysdat.fm System Data Nur für den internen Gebrauch Dynamic Configuration Rules Table 2-44 Points for Gateway Channels (When Using G.711 or G.729) Meaning Weight System System Number of gateway channels (DSP ↔ LAN) if only the Gateway channels with VPN and AES voice codec G.723 and VPN with AES encryption are used.
  • Page 105 sysdat.fm System Data Nur für den internen Gebrauch Dynamic Configuration Rules Data (LAN) The following table indicates the HG 1500 data routing load (LAN1 ↔ LAN2), e.g., for a DSL connection to the Internet or a data connection for two locations via VPN.
  • Page 106 sysdat.fm System Data Nur für den internen Gebrauch Dynamic Configuration Rules Table 2-47 Points for PPP Channels Meaning Weight System System Voice channels Number of voice channels with G.723 and a packet assembly of (G.723 – 1) 1 (20ms) that are routed with PPP via ISDN. Voice channels Number of voice channels with G.723 and a packet assembly of (G.723 –...
  • Page 107: Example For Using The Thumb Rule

    sysdat.fm System Data Nur für den internen Gebrauch Dynamic Configuration Rules 2.5.4 Example for Using the Thumb Rule Using a standard configuration, the following example illustrates a calculation based on the thumb rule. 2.5.4.1 HiPath 3000/5000 V9 Configuration Number Type Anate (analog telephones, terminal devices) Digital terminal devices Digital terminal devices with CTI-controlled functions...
  • Page 108: Hg 1500 Configurations

    sysdat.fm System Data Nur für den internen Gebrauch Dynamic Configuration Rules 2.5.4.2 HG 1500 Configurations 2.5.4.2.1 IP Trunking with TDM Terminal Points Only A HiPath 3800 system is networked with another system via an IP trunking link with 32 B chan- nels.
  • Page 109 sysdat.fm System Data Nur für den internen Gebrauch Dynamic Configuration Rules The codec G.711 with a sample rate of 20 ms (without encryption) is required both for the IP trunking link and for the HFA terminal points. This requires an STMI2 module (2 DSPs on board = 32 voice channels are supported).
  • Page 110: Ip Trunking Via Lan And Wan (Isdn/Ppp)

    sysdat.fm System Data Nur für den internen Gebrauch Dynamic Configuration Rules 2.5.4.2.3 IP Trunking via LAN and WAN (ISDN/PPP) A HiPath 3800 system (head office) is connected to a second system (branch office 1) via an ISDN connection with 2 PPP channels (S ), and to a third system (branch office 2) via a direct LAN connection.
  • Page 111: Ip Trunking With Vpn (Voice Only)

    sysdat.fm System Data Nur für den internen Gebrauch Dynamic Configuration Rules 6 voice channels over PPP must be calculated for branch office 1. The points for G.729 with a packet assembly of 3 (60ms) must be used. 8 gateway channels via LAN 1 must be calculated for branch office 2.
  • Page 112 sysdat.fm System Data Nur für den internen Gebrauch Dynamic Configuration Rules Branch Office 1 ISDN HiPath 35x0 4 Voice PBX/Networking Channels AES Encryption Codec G.711 (20ms) LAN 2 ISDN LAN 1 Head Office 8 Gateway Channels 8 Voice PBX/Networking Intranet HiPath 3800 Channels AES Encryption...
  • Page 113: Standalone System With Home Offices Connected Via Vpn

    sysdat.fm System Data Nur für den internen Gebrauch Dynamic Configuration Rules Calculation for each individual branch office (HiPath 3500/3550): 4 gateway channels via LAN2 with AES encryption, and 8 gateway channels from HFA tele- phones to the local ISDN CO (via LAN1) must be calculated. The signaling load must also be taken into account.
  • Page 114 sysdat.fm System Data Nur für den internen Gebrauch Dynamic Configuration Rules When calculating the data traffic load, the upstream and downstream packet rates must be cal- culated from the average packet length. 512 · 1000 / 8 byte/s 512 · 1000 / 8 byte/s = 128 packets/s = 128 packets/s 500 bytes/packet...
  • Page 115: Vpn Networking With Data And Voice Connections

    sysdat.fm System Data Nur für den internen Gebrauch Dynamic Configuration Rules 2.5.4.2.6 VPN Networking with Data and Voice Connections A 1000 Kbps duplex data connection between 2 HiPath 3800 systems should be configured via a 2 Mbps SDSL interface. The average packet size should be 500 bytes. The SDSL connection should also be used for trunk connections with G.729 and a sample rate of 20ms.
  • Page 116 sysdat.fm System Data Nur für den internen Gebrauch Dynamic Configuration Rules Table 2-56 Performance Calculation (2) Function Formula Points Signaling: IP phones (without H.235) · Gateway channels: G.729 with VPN and AES · Data (LAN): VPN and AES with 500 bytes upstream 1.19 ·...
  • Page 117: Ip Telephones/Clients For Isdn And Itsp Connection In Hipath 3800

    sysdat.fm System Data Nur für den internen Gebrauch Dynamic Configuration Rules 2.5.4.2.7 IP telephones/clients for ISDN and ITSP Connection in HiPath 3800 Conditions The following conditions apply to this scenario: 100 IP telephones/clients (without H.235) are connected to HiPath 3800 . ●...
  • Page 118 sysdat.fm System Data Nur für den internen Gebrauch Dynamic Configuration Rules Calculation Table 2-58 Resource requirement for ISDN and ITSP connection for HiPath 3800 Function Formula Points Signaling without H.235 security (inde- 100 x IP telephones/clients, 100 x 0.68 pendent of the setting “Enhanced B 8 calls per hour Channels”) Payload (setting “Enhanced B Chan-...
  • Page 119: Maximum Number Of Devices For Special Cases

    sysdat.fm System Data Nur für den internen Gebrauch Dynamic Configuration Rules 2.5.5 Maximum Number of Devices for Special Cases This thumb rule can be used to calculate the maximum number of terminal devices for specific configurations. The formula for the calculation is as follows: Max No.
  • Page 120: Technical Specifications For Hipath 3000

    sysdat.fm System Data Nur für den internen Gebrauch Technical Specifications for HiPath 3000 Technical Specifications for HiPath 3000 Table 2-59 Technical Specifications Maximum System HiPath 3800 HiPath HiPath HiPath HiPath Values 3550 3350 3500 3300 Ringer Equivalence 2.6 A / 115 - 1.3 A / 115 - 2.6 A / 115 - 1.3 A / 115 -...
  • Page 121: Interface-To-Interface Ranges

    sysdat.fm System Data Nur für den internen Gebrauch Interface-to-Interface Ranges Interface-to-Interface Ranges Telephone interface-to-interface ranges Table 2-60 Telephone Interface-to-Interface Ranges (with J-Y (ST) 2x2x0.6, 0.6 mm di- ameter) Telephone Interfaces Range in m Loop resistance in ohms ISDN-S point-to-point < 600 ISDN S extended bus connection <...
  • Page 122: Country-Specific Ring Frequencies For Analog Subscriber Line Modules

    sysdat.fm System Data Nur für den inte