Konica Minolta bizhub C360 Service Manual page 480

Field Service Ver. 2.1 Feb. 2012
Error code
3008 POP3_DELETE_FAIL_ERR
3009 POP3_MAILBOX_FULL
4103 During polling from MFP, MIO is not active and
2
MFP cannot start communication.
4104 During e-mail transmission from MFP to the cen-
2
ter, the SMTP channel is not in the "Ready" sta-
tus and MFP cannot send e-mail.
4105 During polling from MFP, the POP3 channel is not
2
in the "Ready" status and MFP cannot receive e-
mail.
4106 During e-mail transmission from MFP to the cen-
2
ter, MIO is not active and MFP cannot start com-
munication.
41F9 Control error
2
• In the CS Remote Care's internal sequence,
message transfer failed.
41FA Control error
2
• MIO response timed out.
41FB Control error
2
• As the file descriptor of the e-mail that MFP
receives from MIO is invalid, MFP cannot
receive the e-mail.
41FC Control error
2
• During the creation of data to be sent by e-
mail, the CS Remote Care's internal status
error occurs or the data that need to be sent
has not been created.
41FD Control error
2
• During e-mail reception, the parameter sent
from MIO to the CS Remote Care is invalid and
MFP cannot receive the e-mail.
41FE Control error
2
• After the completion of e-mail transmission,
MFP received the transmission completion
message from MIO. However, the CS Remote
Care's internal status was not the status of
transmission completion.
41FF Control error
2
• During e-mail reception, MIO became inactive.
4210 Control error
2
• E-mail sent from MIO could not be properly
handled in the CS Remote Care.
5*** MIO detects error when sending an attached file. • Check the SMTP server /POP3
2
6*** MIO detects error during a sending sequence.
2
Error
12. SERVICE MODE
Solution
• Check the POP3 server
environment on user's side.
• Check the POP3 server
environment on user's side.
• Wait for a while and try
transmitting again.
• Wait for a while and try
transmitting again.
• Wait for a while and try
transmitting again.
• Wait for a while and try
transmitting again.
• Turn the main power switch
OFF and then ON.
• Turn the main power switch
OFF and then ON.
• Turn the main power switch
OFF and then ON.
• Turn the main power switch
OFF and then ON.
• Turn the main power switch
OFF and then ON.
• Turn the main power switch
OFF and then ON.
• Turn the main power switch
OFF and then ON.
• Turn the main power switch
OFF and then ON.
server environment on user's
side.
• Check the SMTP server /POP3
server environment on user's
side.
425
2