Konica Minolta bizhub C280 Service Manual

Konica Minolta bizhub C280 Service Manual

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SERVICE MANUAL
This Service Manual (Ver. 1.02) describes bizhub C360/bizhub C280/
bizhub C220 PKI Card System Control Software
(MFP Controller: A0ED0Y0-0100-GM0-31).
SECURITY FUNCTION
2010.07
2010.07
Ver. 1.02
Ver. 1.02

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Summary of Contents for Konica Minolta bizhub C280

  • Page 1 SERVICE MANUAL SECURITY FUNCTION This Service Manual (Ver. 1.02) describes bizhub C360/bizhub C280/ bizhub C220 PKI Card System Control Software (MFP Controller: A0ED0Y0-0100-GM0-31). 2010.07 2010.07 Ver. 1.02 Ver. 1.02...
  • Page 2 Revision history After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
  • Page 3: Table Of Contents

    Security Function Ver. 1.02 Jul. 2010 CONTENTS Security function Overview ......................... 1 Compliance with the ISO15408 standard..............1 Data to be protected....................1 Precautions for operation control ................1 Checking the firmware version number..............3 Security authentication firmware version number..........3 Accessing the Service Mode...................
  • Page 4 Security Function Ver. 1.02 Jul. 2010 Overwrite All Data procedure ................27 Items to be cleared by Overwrite All Data ............27 9.2.1 Items cleared by Overwrite All Data............27 Firmware rewriting ....................28 10.1 Outline ........................ 28 10.2 USB memory ...................... 28 10.2.1 Preparation ....................
  • Page 5: Overview

    Security Function Ver. 1.02 Jul. 2010 1. Overview Overview This Service Manual contains the essential operating procedures and precautions for using the security functions. Compliance with the ISO15408 standard The security functions offered by this machine comply with ISO15408/IEC15408 (level: EAL3).
  • Page 6 4. Precautions for operation control Security Function Ver. 1.02 Jul. 2010 B. Protection of setting data in Service Mode The CE password used to access Service Mode must be adequately controlled by the ser- vice engineer concerned to ensure that it is not leaked. Make sure that any password that could be easily guessed by a third person is not used as the CE password.
  • Page 7: Checking The Firmware Version Number

    Security Function Ver. 1.02 Jul. 2010 5. Checking the firmware version number Checking the firmware version number • Confirm the need to enhance or not to enhance the security function with the administra- tor of this machine: If administrator wants to enhance, check the firmware version num- ber and the checksum value.
  • Page 8 6. Accessing the Service Mode Security Function Ver. 1.02 Jul. 2010 • If a wrong CE Password has been entered, no further entry can be made for 5 sec. Wait, therefore, for at least 5 sec. before attempting to enter the correct CE Pass- word.
  • Page 9: Access Lock Of Service Mode

    Security Function Ver. 1.02 Jul. 2010 6. Accessing the Service Mode Access lock of Service Mode • Use the following procedure to release the access lock state of the Service Mode. Releasing the access lock state will also clear the illegal access count reached in CE authentication.
  • Page 10: Enhancing The Security Function

    7. Enhancing the security function Security Function Ver. 1.02 Jul. 2010 Enhancing the security function Details of settings Item Setting/Check Default Setting CE Authentication CE Password Set arbitrarily. 92729272 Internet ISW Check the setting of OFF HDD installation setting Check the setting of Installed. Installed CS Remote Care Execute RAM Clear...
  • Page 11 Security Function Ver. 1.02 Jul. 2010 7. Enhancing the security function 4. Touch [ON]. A0EDS1E025DA 5. Touch [END] and [CE Password]. 6. The default setting is “92729272.” Using the keyboard shown on the display, enter “92729272” in Current Password and touch [END]. A0EDS1E026DA...
  • Page 12 7. Enhancing the security function Security Function Ver. 1.02 Jul. 2010 7. From the keyboard shown on the display, enter a new 8-digit password and touch [END]. NOTE • Be sure to change the CE password. • Set any value other than the default one for the CE Password. •...
  • Page 13 Security Function Ver. 1.02 Jul. 2010 7. Enhancing the security function 13. If CS Remote Care has been set, [Detail Setting] appears on the display. Touch [Detail Setting]. A0EDS1E105DA 14. Touch [RAM Clear]. 15. Touch [Set] and [END]. A0EDS1E106DA 16. Touch [END] to display the Service Mode screen.
  • Page 14 7. Enhancing the security function Security Function Ver. 1.02 Jul. 2010 17. Touch [Internet ISW]. 18. Touch [Internet ISW Set] and check that “OFF” is selected. A0EDS1E104DA 19. Touch [END]. 20. Touch [Firmware Version]. 21. Touch [5]. 22. Make sure with the administrator that the version number of “readerDriver”, “pcscLite”, “pkcs11Lib”...
  • Page 15: Requests To The Administrator

    Security Function Ver. 1.02 Jul. 2010 7. Enhancing the security function 7.2.2 Requests to the administrator • The administrator must perform or check the following settings. Item Setting/Check Default Setting Administrator Password Check that the password meets the requirements 1234567812345678 of the Password Rules.
  • Page 16: Service Mode Functions

    8. Service Mode functions Security Function Ver. 1.02 Jul. 2010 Service Mode functions • The Service Mode is used to set various service functions. Firmware Version • This function is used to display the firmware version information of the machine. When the Enhanced Security Mode settings are to be made, this function should be used to check the firmware version number of the MFP Controller and the checksum value against the security authentication version.
  • Page 17: Ce Authentication Function

    Security Function Ver. 1.02 Jul. 2010 8. Service Mode functions CE Authentication function • The service engineer uses an 8-digit CE password for verifying his or her identity as ser- vice engineer, as he or she attempts to use the functions available from the Service Mode.
  • Page 18: Administrator Password Function

    8. Service Mode functions Security Function Ver. 1.02 Jul. 2010 Administrator Password function • This function is used when the administrator sets the administrator password. It also allows a new administrator password to be set without requiring the entry of the currently set administrator password.
  • Page 19 Security Function Ver. 1.02 Jul. 2010 8. Service Mode functions 4. Enter the default value “1234567812345678” as the new password from the keyboard on the screen. Then, touch [END]. NOTE • Use the default value “1234567812345678” as the password used only temporarily. A0EDS1E034DA 5.
  • Page 20: Ce Password Function

    8. Service Mode functions Security Function Ver. 1.02 Jul. 2010 CE Password function • The CE Password function is used to change the CE password to call the Service Mode to the screen. 8.4.1 Setting the CE password 1. Call the Service Mode to the screen. See P.3 2.
  • Page 21 Security Function Ver. 1.02 Jul. 2010 8. Service Mode functions 3. Touch [CE Password]. 4. Type the currently used CE password from the keyboard shown on the display and touch [END]. NOTE • If there is a mismatch in the CE Password between that currently set and that just entered, the machine displays a message telling that the CE Password entered is wrong.
  • Page 22 8. Service Mode functions Security Function Ver. 1.02 Jul. 2010 5. Type the 8-digit password to be newly used from the keyboard shown on the display and touch [END]. NOTE • For the CE Password, set a value other than the default. •...
  • Page 23: Initialization Function

    Security Function Ver. 1.02 Jul. 2010 8. Service Mode functions Initialization function • The Data Clear function resets the current settings for various functions to the default values. • Since all subsequent data will be cleared, execute “Data Clear” function with care. Once Data Clear has been executed, be sure to again designate the settings of items whose data has been cleared.
  • Page 24 8. Service Mode functions Security Function Ver. 1.02 Jul. 2010 Item Details SSL certificate Deletes the currently set SSL certificate. (PageScope Web Connection) SSL encryption strength Deletes the currently set SSL encryption strength setting. (PageScope Web Connection) Administrator Password Enables a change of the Administrator password made over the Change via Network network.
  • Page 25: Initialize Method

    Security Function Ver. 1.02 Jul. 2010 8. Service Mode functions 8.5.1 Initialize method 1. Call the Service Mode to the screen. See P.3 2. Touch [System 1]. 3. Touch [Initialization]. 4. Select [Clear All Data] or the clear item in [Clear Individual Data] and press the Start key.
  • Page 26: Hdd Format

    8. Service Mode functions Security Function Ver. 1.02 Jul. 2010 HDD Format • Do not perform HDD format carelessly, as performing HDD format clears the fol- lowing data. Whenever HDD format is executed, be sure to make the settings again for the types of data that have been reset.
  • Page 27: Hdd Format Execution Procedure

    Security Function Ver. 1.02 Jul. 2010 8. Service Mode functions 8.6.1 HDD format execution procedure 1. Call the Service Mode to the screen. See P.3 2. Touch [State Confirmation]. 3. Touch [Memory/HDD Adj.]. 4. Touch []. 5. Touch [HDD Format]. 6.
  • Page 28: Hdd Installation Setting

    8. Service Mode functions Security Function Ver. 1.02 Jul. 2010 HDD installation setting • HDD installation setting sets whether the hard disk is installed or not. NOTE • If the HDD installation setting is changed to “Not Installed” and then back to “Installed”...
  • Page 29: Operation Ban Release Time Setting

    Security Function Ver. 1.02 Jul. 2010 8. Service Mode functions Operation ban release time setting • This function is used to set the period of time to be elapsed before the access lock state is released. • When the access lock release operation is performed, the machine measures the period of time set with this function and releases the access lock state after the lapse of the set period of time.
  • Page 30: Administrator Unlocking Function

    8. Service Mode functions Security Function Ver. 1.02 Jul. 2010 Administrator Unlocking function • When Administrator authentication using the Administrator password is set into an access lock state, this function may be used to release the access lock state. • The access lock state for the Administrator password authentication can generally be released by turning OFF and ON the main power switch and upon the lapse of the period of time to be elapsed before the access lock state is released.
  • Page 31: Overwrite All Data Function

    Security Function Ver. 1.02 Jul. 2010 9. Overwrite All Data function Overwrite All Data function • The Overwrite All Data function overwrites and deletes all data saved in all areas of the HDD and resets all passwords stored in NVRAM to the default settings. It can be used when the machine is to be discarded or use of a leased machine is terminated at the end of the leasing contract, thereby properly blocking leaks of data.
  • Page 32: Firmware Rewriting

    10. Firmware rewriting Security Function Ver. 1.02 Jul. 2010 10. Firmware rewriting 10.1 Outline • There are two ways to update the firmware: One is by directly connecting with the main body using the USB memory device, and the other is by downloading over a network using the Internet ISW.
  • Page 33 Security Function Ver. 1.02 Jul. 2010 10. Firmware rewriting 4. Lift up the cover [2] of the USB port. 5. Insert the USB memory device to the USB port [3] for service. A0EDF2C247DA NOTE • USB memory must be connected with the main power switch/sub power switch off.
  • Page 34 10. Firmware rewriting Security Function Ver. 1.02 Jul. 2010 F/W to be updated Appropriate board Remark MFP CONTROLLER MFP board (MFPB) SCANNER MFP board (MFPB) PRINTER Printer control board (PRCB) FAX BOARD CONTROLLER1 Fax board (Main) Only when the FK-502 is mounted FAX BOARD CONTROLLER2 Fax board (Sub) Only when the FK-502 is mounted ADF (DF-M)
  • Page 35: Action When Data Transfer Fails

    Security Function Ver. 1.02 Jul. 2010 10. Firmware rewriting A0EDS1E042DA 13. Call the Service Mode to the screen. 14. Select [Firmware Version]. 15. Make sure if the version of firmware is updated. 10.2.3 Action when data transfer fails • If “NG” appears on the control panel, indicating that rewriting has been unsuccessful (in which case the Start key lights up red), take the following steps.
  • Page 36: Setup Procedure For Pki Card System

    11. Setup procedure for PKI card system Security Function Ver. 1.02 Jul. 2010 11. Setup procedure for PKI card system • After rewriting the firmware to the PKI card system, it is necessary to perform some set- ting to operate the PKI system. For details of the setting procedure, see “PKI card system setup instructions”...
  • Page 37: Fax Function

    Security Function Ver. 1.02 Jul. 2010 13. FAX function 13. FAX function NOTE • When the user use the machine with the facsimile function, it is necessary to install and setting the optional FAX kit properly by the service engineer. 13.1 Installing/setting procedure of the FAX kit 13.1.1 Install procedure...
  • Page 38: Setting Procedure

    13. FAX function Security Function Ver. 1.02 Jul. 2010 13.1.2 Setting procedure A. Setting the FAX (circuit 1) 1. Plug the power cord into the power outlet and turn on the machine. 2. Display the Service Mode screen. 3. Touch “System 2.” 4.
  • Page 39 Security Function Ver. 1.02 Jul. 2010 13. FAX function B. Caution when performing dial transfer After setting the country code, dialing operations may be selected after the switchboard dial tone is detected depending on the destination. In this case, depending on the switchboard connected to the machine and the type of dial tone received from the switchboard, dialing operations may not be available.
  • Page 40 13. FAX function Security Function Ver. 1.02 Jul. 2010 E. Caution when performing dial transfer After setting the country code, dialing operations may be selected after the switchboard dial tone is detected depending on the destination. In this case, depending on the switchboard connected to the machine and the type of dial tone received from the switchboard, dialing operations may not be available.
  • Page 41 © 2009 KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. © 2009 KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. Printed in Japan Printed in Japan Use of this manual should be strictly supervised to Use of this manual should be strictly supervised to DDA0ED-C-SE1 DDA0ED-C-SE1 avoid disclosure of confidential information.

This manual is also suitable for:

Bizhub c220Bizhub c360

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