Konica Minolta bizhub C360 Service Manual page 455

12. SERVICE MODE
Step
Using the telephone
line modem
3 Clearing the RAM
1. Select [Service Mode] → [CS Remove Care], and touch [Detail Setting].
2. Touch [RAM Clear].
3. Select Set, and touch [OK].
See P.416
4 Selecting the CS
Remote Care function
Select [Service Mode]
→ [CS Remove Care]
→ [System Selection],
and touch [Modem].
5 Inputting the ID code
1. Select [Service Mode] → [CS Remote Care] → [ID Code], and touch [ID Code].
2. Input the seven digits ID of the service person, and touch [ID Code] again.
See P.413
6 Setting the date and time for CS Remote Care
1. Select [Service Mode] → [CS Remote Care], and touch [Detail Setting].
2. Touch [Date & Time Setting].
3. Input the date, time and the time zone using the 10-key pad, and touch [Set].
See P.414
7 Setting the Center ID
1. Select [Service Mode] → [CS Remote Care], and touch [Detail Setting].
2. Touch [Machine Setting] → [Center ID], and input the Center ID (five digits).
See P.414
8 Confirm the Device ID
1. Select [Service Mode] → [CS Remote Care], and touch [Detail Setting].
2. Touch [Machine Setting] → [Device ID], and input Device ID (13 digits).
NOTE
• [Device ID] displays the serial number that is entered in [Service Mode]→[System
1]→[Serial Number].
9 Proceed to step 10.
10 Setting the telephone number of the Center
1. Select [Service Mode] → [CS Remote Care],
and touch [Detail Setting].
2. Touch [Machine Setting] → [Center Tele-
phone Number].
3. Input the telephone number of the center
using the 10-keys pad and [P], [T], [W], [-].
See P.414
400
Procedure
Using the Fax line
modem *1
Selecting the CS Selecting the CS Remote Care function
Select [Service Mode] → [CS Remote Care] →
Remote Care function
Select [Service Mode] [System Setting], and touch [E-Mail 1] or [E-
→ [CS Remove Care]
Mail 2].
→ [System Selection],
and touch [Fax].
Encryption setting
1. Select [Service Mode] → [CS Remote Care],
2. Touch [Basic Setting] and select either
Retransmission interval on e-mail delivery error
• When selecting [E-mail2], set the retransmis-
See P.404
Setting the Respond Timeout
1. Select [Service Mode] → [CS Remote Care],
2. Touch [Respond Timeout] and enter the
NOTE
• Under normal conditions, there is no
See P.414
Field Service Ver. 2.1 Feb. 2012
Using E-mail
and touch [Detail Setting].
Encryption or No Encryption.
sion interval on e-mail delivery error in soft-
ware SW setting.
and touch [Detail Setting].
response timeout using the 10-key pad.
need to change the default setting.