Konica Minolta bizhub C360 Service Manual page 216

Field Service Ver. 2.1 Feb. 2012
Error code
Control panel
0x10000103 • It failed to prohibit the job.
(It failed to lock the operation.)
→ It failed to lock the job because the
operation is already locked with
PSWC, etc.
0x10000104 • There is no space for F/W data to be
downloaded.
0x10000106 • Check sum error
0x10000107 File access error
• The file downloaded has an error.
• The header of the file which has been
read has an error.
• The size of the file to be downloaded is
too large.
• When it is identified to be the different
type of F/W.
0x10000108 • The area F/W is stored is destroyed,
and another ISW is necessary.
0x20000000 The temporary error when running the
subset
• When starting the Internet ISW in a
normal program, the rebooting will start
and the Internet ISW will be executed
with the subset program.
During the process by the subset pro-
gram, it has to be in the "Failed" status
unless the Internet ISW is successfully
conducted. This code is used tempo-
rarily to make it in error status.
NOTE
• When a code other than the ones listed above is displayed, contact KMBT and
inform the error code.
Description
7. FIRMWARE REWRITING
Countermeasure
• Check if the following setting is set to
"Valid."
[Service Mode] → [Internet ISW] →
[Internet ISW setting]
• If the above process does not solve the
problem, inform the corresponding
error code to the KONICA MINOLTA.
• Check to see if the downloaded F/W is
of the correct type.
• Wait until ISW is automatically exe-
cuted on MFP side.
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