Field Service Ver. 2.1 Feb. 2012
19.5.71
C3101: Fusing roller separation failure
Fusing pressure roller retraction motor (M11)
Fusing pressure roller home sensor (PS32)
Fusing pressure roller retraction sensor (PS38)
Step
1
Check the connector between M11-PRCB
CN3 for proper connection and correct as
necessary.
2
Check the connector between PS32-PRCB
CN3 for proper connection and correct as
necessary.
3
Check the connector between fusing unit-
PRCB CN12 for proper connection and cor-
rect as necessary.
4
PS32 I/O check, sensor check
5
M11 operation check
6
Change M11
7
Change fusing unit
8
PRCB ICP6 conduction check
9
Change PRCB
19.5.72
C3201: Fusing motor failure to turn
19.5.73
C3202: Fusing motor turning at abnormal timing
Fusing motor (M3)
Step
1
Check the connector between M3-PRCB
CN11 for proper connection and correct as
necessary.
2
Check the loading status of the fusing unit
drive, and correct the error as necessary.
3
M3 operation check
4
Change M3
5
Change PRCB
Relevant parts
Action
Relevant parts
Action
Printer control board (PRCB)
Fusing unit
WIRING DIAGRAM
Control signal
—
—
—
PRCB CN3-9 (ON)
PRCB CN3-5 to 6
—
—
—
—
Printer control board (PRCB)
WIRING DIAGRAM
Control signal
—
—
PRCB CN11-9 (REM)
PRCB CN11-12 (LOCK)
—
—
19. TROUBLE CODE
Location (Electri-
cal component)
—
—
—
C-13
C-13
—
—
—
—
Location (Electri-
cal component)
—
—
J-6
—
—
651