Konica Minolta bizhub C360 Service Manual page 457

12. SERVICE MODE
Step
Using the telephone
line modem
14 Executing the initial transmission
1. Select [Service Mode] → [CS Remote Care],
and touch [Detail Setting].
2. Touch [initial transmission] key on the right
bottom of the screen to start initial transmis-
sion.
3. When the machine is properly connected
with the center, CS Remote Care setting
screen will be displayed.
NOTE
• The initial transmission key at the right
bottom of the screen will be displayed
only when the center ID, the device ID,
Telephone number of the center and the
device telephone number have been
input.
See P.414
*1: Setting will be available only when the optional fax board is installed.
B. When using a WebDAV server in http communication
• When using http communication for CS Remote Care, the setup is as follows:
http (bilateral communication)
Step
0 Register the device ID to the application at CS Remote Care center.
The initial connection is not available unless the device ID is registered.
1 Be sure to remove the telephone line modem when the http communication is used.
2 Inputting the ID code
1. Select [Service Mode] → [CS Remote Care] → [ID Code], and touch [ID Code].
2. Input the seven digits ID of the service person, and touch [ID Code] again.
See P.413
3 Clearing the RAM
1. Select [Service Mode] → [CS Remove Care], and touch [Detail Setting].
2. Touch [RAM Clear].
3. Select Set, and touch [OK].
See P.416
4 Selecting the CS Remote Care function
Select [Service Mode] → [CS Remove Care] →
[System Selection], and touch [http1].
5 Inputting the ID code
1. Select [Service Mode] → [CS Remote Care] → [ID Code], and touch [ID Code].
2. Input the seven digits ID of the service person, and touch [ID Code] again.
See P.413
402
Procedure
Using the Fax line
modem *1
Receiving the initial connection E-mail mes-
sage
Sending the initial connection E-mail message
from the center to the address of the copier.
NOTE
• When receiving the initial connection E-
mail message from the center while CS
Remote Care-related screen is being dis-
played, the current setting information
will be deleted, and CS Remote Care set-
ting will be displayed.
• For sending the initial connection E-mail,
see the manual for CS Remote Care cen-
ter.
• Messages can be exchanged only
between the center with initial connection
and the copier.
• The initial connection from the center will
be carried out, and the E-mail address of
the center will be stored in the copier.
• When the initial registration is complete,
the E-mail address of the center will be
displayed by selecting [Service Mode] →
[CS Remote Care] → [Detail Setting],
[Basic Setting] → [E-Mail address].
(unilateral communication: Device to Center)
Procedure
Selecting the CS Remote Care function
Select [Service Mode] → [CS Remove Care] →
[System Selection], and touch [http2].
Field Service Ver. 2.1 Feb. 2012
Using E-mail
http