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Konica Minolta bizhub C360 Service Manual
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Konica Minolta bizhub C360 Service Manual

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FIELD SERVICE
SERVICE MANUAL
2009.07
Ver. 1.0

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Summary of Contents for Konica Minolta bizhub C360

  • Page 1 FIELD SERVICE SERVICE MANUAL 2009.07 Ver. 1.0...
  • Page 2 WARNING INDICATIONS ON THE MACHINE .............S-18 MEASURES TO TAKE IN CASE OF AN ACCIDENT ............S-20 Composition of the service manual ................. C-1 Notation of the service manual ..................C-2 bizhub C360/C280/C220 Main body OUTLINE ........................1 MAINTENANCE......................13 ADJUSTMENT/SETTING ................... 165 TROUBLESHOOTING ....................

  • Page 3: Table Of Contents

    OUTLINE ........................1 MAINTENANCE ......................5 PK-517 OUTLINE ........................1 MAINTENANCE ......................3 ADJUSTMENT/SETTING ....................7 SD-509 OUTLINE ........................1 MAINTENANCE ......................3 ADJUSTMENT/SETTING ..................... 21 JS-603 OUTLINE ........................1 MAINTENANCE ......................3 FS-529 OUTLINE ........................1 MAINTENANCE ......................3...
  • Page 4 FIELD SERVICE SERVICE MANUAL 2009.07 Ver. 1.0...

  • Page 5: Outline

    Field Service Ver. 1.0 Jul. 2009 CONTENTS bizhub C360/C280/C220 Main body OUTLINE SYSTEM CONFIGURATION................... 1 PRODUCT SPECIFICATIONS ................3 Type ........................3 Functions ......................4 Paper ........................6 Materials ....................... 7 Print volume......................8 Machine specifications..................9 Operating environment ..................9 Print functions .......................

  • Page 6: Maintenance

    4.1.1 Photo conductor section..................24 4.2.1 Replacing the drum unit................24 Charging section ....................27 4.3.1 Cleaning of the electrostatic charger wire........... 27 Developing section ..................... 28 4.4.1 Replacing the developing unit..............28 Toner supply section................... 29 4.5.1 Replacing the toner cartridge ..............29 1st transfer section .....................
  • Page 7 Field Service Ver. 1.0 Jul. 2009 Disassembly/reassembly parts list..............50 Cleaning parts list ....................52 Disassembly/reassembly procedure ..............53 5.5.1 Front door....................53 5.5.2 Left cover ....................53 5.5.3 Exit tray ....................... 54 5.5.4 Rear right cover................... 54 5.5.5 Upper right cover..................54 5.5.6 Upper rear cover ..................
  • Page 8 Field Service Ver. 1.0 Jul. 2009 5.5.36 How to open PWB box................82 5.5.37 Main drive unit .................... 84 5.5.38 Fusing drive unit ..................88 5.5.39 Hopper drive unit (C/K, Y/M)............... 90 5.5.40 Scanner relay board (REYB/SCAN) ............91 5.5.41 Inverter board (INVB)..................
  • Page 9 Field Service Ver. 1.0 Jul. 2009 5.5.73 Developing clutch/K (CL6) ................ 126 5.5.74 Registration roller clutch (CL4)..............127 5.5.75 IDC registration sensor shutter solenoid (SD2)......... 128 5.5.76 IDC registration sensor/MK, YC (IDCS/MK, YC) assy ......129 5.5.77 PH window cleaning pad................130 5.5.78 Scanner drive cable ..................

  • Page 10: Adjustment/Setting

    Field Service Ver. 1.0 Jul. 2009 ........... 159 Installing the original size detection 2 sensor (PS205)........162 8.2.1 Procedure ....................162 ADJUSTMENT/SETTING HOW TO USE THE ADJUSTMENT/SETTING SECTION ........165 UTILITY....................... 166 10.1 List of utility mode..................... 166 10.2 Starting/Exiting ....................179 10.2.1 Starting procedure ..................
  • Page 11 Field Service Ver 10.5.16 .. 194 10.5.17 Custom Display Settings-Color Selection Settings ........194 10.5.18 Custom Display Settings-Left Panel Display Default......... 195 10.5.19 Custom Display Settings-Search Option Settings........195 10.5.20 Copier Settings-Auto Booklet ON when Fold & Staple ......195 10.5.21 Copier Settings-Auto Zoom for Combine/Booklet ........
  • Page 12 Field Service Ver. 1.0 Jul. 2009 10.5.53 Change E-mail Address................211 10.5.54 Change Icon ..................... 211 10.5.55 Register Authentication Settings............... 212 10.5.56 Registered Application Setting-Default Application Selection....212 10.5.57 Cellular Phone/PDA Setting-Link File Error Notification ......212 10.5.58 Cellular Phone/PDA Setting-Proxy Server Use ........212 10.5.59 Cellular Phone/PDA Setting-Print Settings ..........
  • Page 13 Field Service Ver. 1.0 Jul. 2009 10.6.30 User Authentication/Account Track-External Server Settings ....264 10.6.31 User Authentication/Account Track-Limiting Access to Destinations ..264 10.6.32 User Authentication/Account Track-Authentication Device Settings..265 10.6.33 User Authentication/Account Track-Auth/Acct Track Common Setting..266 10.6.34 User Authentication/Account Track-Scan to Home Settings ..... 266 10.6.35 User Authentication/Account Track-Scan to Authorized Folder Settings...
  • Page 14 Field Service Ver. 1.0 Jul. 2009 10.6.67 Fax Settings-Header Information .............. 314 10.6.68 Fax Settings-Header/Footer Position ............314 10.6.69 Fax Settings-Line Parameter Setting ............315 10.6.70 Fax Settings-TX/RX Settings ..............316 10.6.71 Fax Settings-Function Settings ..............318 10.6.72 Fax Settings-PBX Connection Setting ............322 10.6.73 Fax Settings-Report Settings..............
  • Page 15 Field Service Ver. 12.4 Mach . 361 12.4.1 Fusing Temperature .................. 361 12.4.2 Fusing Transport Speed................362 12.4.3 Org. Size Detecting Sensor Adj..............362 12.4.4 Printer Area-Leading Edge Adjustment ............ 363 12.4.5 Printer Area-Centering ................364 12.4.6 Printer Area-Leading Edge Adj. (Duplex Side 2)........365 12.4.7 Printer Area-Centering (Duplex 2nd Side) ..........

  • Page 16: Outline

    Field Service Ver. 1.0 Jul. 2009 12.7 CS Remote Care ....................389 12.7.1 Outlines..................... 389 12.7.2 Setting up the CS Remote Care ............... 389 12.7.3 Software SW setting for CS Remote Care..........394 12.7.4 Setup confirmation..................403 12.7.5 Calling the maintenance ................403 12.7.6 Calling the center from the administrator..........
  • Page 17 Field Service Ver. 1.0 Jul. 2009 12.9.11 Data Capture..................... 434 12.9.12 Split Line Detect. Setting-Prior Detection..........436 12.9.13 Split Line Detect. Setting-Warning Level........... 437 12.9.14 Split Line Detect. Setting-Auto Clean Setting..........437 12.9.15 Stamp......................437 12.9.16 Network Fax Settings ................438 12.9.17 Image Stabilization Setting ...............
  • Page 18 Field Service Ver. 1.0 Jul. 2009 12.12 State Confirmation.................... 449 12.12.1 Sensor Check ................... 449 12.12.2 Sensor check screens ................450 12.12.3 Sensor check list..................454 12.12.4 Table Number ................... 463 12.12.5 Level History1 ................... 463 12.12.6 Level History 2 ..................463 12.12.7 Temp.
  • Page 19 ......... 485 12.14.10 Mixed original Size adjustment ..............485 12.15 FAX ........................485 12.16 Finisher ......................486 12.16.1 FS-FN adjustment - Center Staple Position ..........486 12.16.2 FS-FN adjustment - Half-Fold Position............487 12.16.3 FS-FN adjustment - Punch Horizontal Position......... 488 12.16.4 FS-FN adjustment - Punch Regist Loop Size ...........
  • Page 20 13.3.1 CE Password ..13.3.2 Administrator Password ................498 13.3.3 Administrator Feature Level ..............499 13.3.4 CE Authentication ..................499 13.3.5 DC/DevC Lifestop ..................500 13.3.6 NVRAM Data Backup ................500 13.3.7 Operation Ban release time ..............500 13.3.8 Administrator unlocking................501 13.3.9 Engine FW DipSW..................

  • Page 21: Troubleshooting

    Field Service Ver. 1.0 Jul. 2009 TROUBLESHOOTING JAM DISPLAY ..................... 525 17.1 List of JAM code ....................525 17.1.1 Misfeed display resetting procedure ............535 17.2 Sensor layout ....................536 17.2.1 Main body ....................536 17.2.2 DF-617 ...................... 537 17.2.3 PC-107/PC-207..................
  • Page 22 Field Service Ver. 1.0 Jul. 2009 17.3.25 Code: 72-43 ....................554 17.3.26 Code: 72-81 ....................554 17.3.27 Code: 72-85 ....................554 17.3.28 Code: 72-86 ....................555 17.3.29 Code: 72-87 ....................555 17.3.30 Misfeed at duplex pre-registration section ..........556 17.3.31 Misfeed at duplex transport section ............556 MALFUNCTION CODE..................
  • Page 23 Field Service Ver. 1.0 Jul. 2009 19.5.7 C0210: LCT lift failure ................608 19.5.8 C0211: Manual feed up/down abnormality..........609 19.5.9 C0212: LCT lock release failure..............609 19.5.10 C0213: LCT shift gate operation failure ............ 610 19.5.11 C0214: LCT shift failure ................610 19.5.12 C0215: LCT shift motor failure ..............
  • Page 24 Field Service Ver. 1.0 Jul. 2009 19.5.42 C2254: Color PC drum motor’s turning at abnormal timing ...... 631 19.5.43 C225D: Color developing unit de-engagement failure ......631 19.5.44 C2355: Transfer belt cleaner cooling fan motor’s failure to turn ....632 19.5.45 C2411: Developing unit (C) new article release........
  • Page 25 ction (Pressurizing side) ........................641 19.5.79 C3821: Fusing abnormally low temperature detection (Heating side) ..641 19.5.80 C3823: Fusing abnormally low temperature detection (Pressurizing side) ........................641 19.5.81 C3921: Fusing sensor wire breaks detection (Heating side) ....642 19.5.82 C3923: Fusing sensor wire breaks detection (Pressurizing side) ..... 642 19.5.83 C4101: Polygon motor rotation trouble............

  • Page 26: Outline

    Field Service Ver. 1.0 Jul. 2009 19.5.114 CC001: Vendor connection failure ............653 19.5.115 CC151: ROM contents error upon startup (MSC)........653 19.5.116 CC152: ROM contents error upon startup (Scanner) ....... 653 19.5.117 CC153: ROM contents error upon startup (PRT) ........653 19.5.118 CC155: Finisher ROM error ..............
  • Page 27 Field Service Ver. 1.0 Jul. 2009 19.5.151 CD231: No Fax memory at FAX board mounting........660 19.5.152 CD241: Encryption ASIC setting error ............661 19.5.153 CD242: Encryption ASIC mounting error ..........661 19.5.154 CD252: No relay circuit boards for IC-412 mounting at IC-412 mount setting ........................
  • Page 28 Field Service Ver. 1.0 Jul. 2009 22.1.1 Table number .................... 681 22.1.2 Level history 1................... 682 22.1.3 Level history 2................... 683 22.2 How to identify problematic part ............... 684 22.2.1 Initial check items ..................684 22.3 Solution ......................687 22.3.1 Scanner system: white lines, white bands, colored lines and colored bands in sub scan direction..................

  • Page 29: Pc-107/Pc

    Field Service Ver. 1.0 Jul. 2009 22.3.28 Printer 4-color: white lines, white bands, colored lines and colored bands in main scan direction ................... 717 22.3.29 Printer 4-color: uneven density in sub scan direction........ 718 22.3.30 Printer 4-color: uneven density in main scan direction......719 22.3.31 Printer 4-color: low image density.............
  • Page 30 Field Service Ver. 1.0 Jul. 2009 24.3 PC-107/PC-207 (Option) .................. 755 24.4 PC-408 (Option) ....................757 24.5 JS-505 (Option) ....................759 24.6 FS-527 (Option)....................760 24.7 PK-517 (Option) ....................763 24.8 SD-509 (Option) ....................764 24.9 JS-603 (Option) ....................766 24.10 FS-529 (Option)....................
  • Page 31 Field S ....793 27.5.3 2 flat stitching staples mode..............794 xxvii...
  • Page 32 FIELD SERVICE SERVICE MANUAL 2009.07 Ver. 1.0...
  • Page 33 FIELD SERVICE SERVICE MANUAL 2009.07 Ver. 1.0...
  • Page 34 FIELD SERVICE SERVICE MANUAL 2009.07 er. 1.0...
  • Page 35 FIELD SERVICE SERVICE MANUAL 2009.07 Ver. 1.0...
  • Page 36 FIELD SERVICE SERVICE MANUAL 2009.07 Ver. 1.0...
  • Page 37 FIELD SERVICE SERVICE MANUAL 2009.07 Ver. 1.0...
  • Page 38 FIELD SERVICE SERVICE MANUAL 2009.07 Ver. 1.0...
  • Page 39 FIELD SERVICE SERVICE MANUAL 2009.07 Ver. 1.0...
  • Page 40 FIELD SERV SERVICE MANUAL 2009.07 Ver. 1.0...
  • Page 41 FIELD SERVICE SERVICE MANUAL 2009.07 Ver. 1.0...
  • Page 42 SERVICE MANUAL THEORY OF OPERATION 2009.07 Ver. 1.0...
  • Page 43 PARTS GUIDE MANUAL JUNE 2012 bizhub C220/bizhub C280/bizhub C360/bizhub C7722/bizhub C7728 A0ED001...

  • Page 44: Outline

    SYSTEM OUTLINE *1: Except Europe *2: Europe Only *3: Non Bluetooth Type *4: Bluetooth Type *5: C360/C280 Only *6: Japan Only bizhub C220/bizhub C280/bizhub C360/bizhub C7722/bizhub C7728...
  • Page 45 VI-505 OTHER OPTION OTHER OPTION IC-412 PAPER FEEDER PC-107 PAPER FEEDER PC-207 PAPER FEEDER PC-408 OTHER OPTION HT-507 SORTER/FINISHER FS-527 SORTER/FINISHER SD-509 PUNCH UNIT PK-517 JS-603 STACKER SORTER/FINISHER FS-529 STACKER JS-505 OTHER OPTION MK-720 bizhub C220/bizhub C280/bizhub C360/bizhub C7722/bizhub C7728...
  • Page 46 DIAGRAM OF MAIN PARTS SECTION REAR SIDE bizhub C220/bizhub C280/bizhub C360/bizhub C7722/bizhub C7728...

This manual is also suitable for:

Bizhub c280