Troubleshooting; Troubleshooting During Startup - Agilent Technologies ENA Series User Manual

Troubleshooting

Troubleshooting
Troubleshooting
This section describes the steps you should take when you believe the Agilent
E5070B/E5071B is operating improperly. The results of these simple investigative
procedures may help you avoid the down-time and inconvenience of repair service. The
troubleshooting instructions are divided into three categories:

Troubleshooting during Startup

The System Does Not Start Up.
•
When taking all the above measures does not result in normal operation, there is a
possibility of a failure. Unplug the power cable immediately, and contact Agilent
Technology's Customer Contact listed at the end of this guide or the company from which
you bought the device.
The system starts up, but the normal measurement screen does not appear.
•
•
•
•
There is a possibility of a failure. Contact Agilent Technology's Customer Contact listed at
the end of this guide or the company from which you bought the device.
NOTE Occasionally, a few pixels may appear on the screen as a fixed point of blue, green or
red. Please note that this is not a failure and does not affect the performance of your
product.
608
"Troubleshooting during Startup" on page 608
"Troubleshooting during Operation" on page 609
"Troubleshooting for External Devices" on page 612
Turning on (|) the standby switch does not start up the system.
Confirm that the power cable is properly plugged in.
Confirm that the line switch on the rear panel is turned on (
on the line switch on the rear panel, see "7. Line Switch (Always ON)" on page 55.
The system starts up, but it automatically shuts down immediately.
The system starts up, but it enters the service mode (The instrument status bar in the
lower right part of the screen displays
The measurement screen appears after startup, but the date and time displayed on the
instrument status bar in the lower right part of the screen differ greatly from the
previous settings.
The measurement screen appears after startup, but the power-on test is failed, with
Error Message 241 appearing against a red background in the instrument
message/warning area in the lower left part of the screen.
Execute the system recovery. For information on the execution procedure, see
"System Recovery" on page 451.
in red).
SVC
). For the information
Appendix B