Cautions Applicable To Requesting Repair, Replacement, Regular Calibration, Etc; Backing Up Data In The Hard Disk; Devices To Be Sent Back For Repair Or Regular Calibration; Recommended Calibration Period - Agilent Technologies ENA Series User Manual

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Table of Contents

Information on Maintenance

Cautions Applicable to Requesting Repair, Replacement, Regular

Calibration, etc.

Cautions Applicable to Requesting Repair, Replacement,

Regular Calibration, etc.

The user is requested to back up the stored programs and data into external media by using

the instrument's storing function before requesting the Company's Service Center to repair

the instrument or replace hard disks.

See "Making Backup Files" on page 576 for how to make backup files.

Please take note that the Company will not be held liable to any extent for potential erasure

or change of stored programs or data due to the repair or replacement of hard disks

performed by the Company. When a hard disk itself fails, the programs and data stored in it

cannot be recovered.

If it is necessary to send the unit to the Service Center of Agilent Technologies for repair or

regular calibration, please follow the instructions below.

Equipment to be Sent

When requesting repair or regular calibration of the unit by our Service Center, send only

the E5070B/E5071B main unit without any installed option you may have ordered. Unless

specifically instructed, it is not necessary to send accessories and calibration kits.

Use the original package and shock absorbers, or equivalent antistatic packing materials,

when sending the unit.

Shipping Address

For the location of the nearest Agilent Technologies Service Center, contact the Customer

Contact listed at the end of this brochure.

The recommended calibration period for this instrument is one year. The user is

recommended to request the Company's Service Center to perform regular calibration

Troubleshooting

E5070b E5071b