NEC NEAX 2000 Programming Manual page 820

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SERVICE CONDITIONS (CONT'D)
4. This feature uses the DTMF receives of the system. Therefore, the total number of DTMF receivers
available in the system is reduced proportionately by AUTOMATED ATTENDANT usage. There is a
maximum of 16 DTMF receivers for 1 or 2 PIM system, and a maximum of 32 DTMF receivers for 3
or more PIM configuration.
5. A DTMF receiver must be available before the AUTOMATED ATTENDANT can answer. When
there is an incoming call and all DTMF receivers are busy, the connection to the AUTOMATED
ATTENDANT is attempted every 4 seconds until an idle DTMF receiver is found. Ringback Tone
from the C.O. Lines is supplied to the calling party until the AUTOMATED ATTENDANT answers.
6. AUTOMATED ATTENDANT is assigned to trunks on a per tenant basis.
7. When the calling party cannot send DTMF digits, any one of the following operations can be selected
in programming:
a. The C.O. Line can be released.
b. An alternate call terminating destination (Attendant Console, TRUNK ANSWER FROM ANY
STATION, DIRECT IN TERMINATION) can be provided.
8. When the called party is busy or does not answer, and all DTMF receivers are busy, then the following
operations can be selected in programming:
a. C.O. Line can be released.
b. An alternate call terminating destination (Attendant Console, TRUNK ANSWER FROM ANY
STATION) can be provided.
9. This feature can not use the DTMF Receiver on MP card.
10. The message can be changed by Day/Night mode.
Page 38
Revision 1.0
AUTOMATED ATTENDANT (CONT'D)
ND-91285-001(E)
DECEMBER, 1999