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GENERAL DESCRIPTION
This service feature works as a TIMED REMINDER. When an Attendant Console handled call
remains on hold, camped-on or ringing unanswered for a fixed interval, the Attendant is automatically
alerted.
STATION APPLICATION
DESK CONSOLE
SMART CONSOLE
OPERATING PROCEDURE
No manual operation is required.
SERVICE CONDITIONS
1. AUTOMATIC RECALL timing is flexible in system programming as follows:
a. Attendant Recall (Camp-On/No Answer) :
b. Attendant Held calls
2. If the Attendant re-enters a held or camped-on trunk, timing is reset when the trunk is returned to a
hold or transfer, the timer will restart.
3. When a recall occurs to the Attendant Console, a buzzer will sound (provided no calls are being proc-
essed) in addition to the visual indication. The called station will continue to ring. If the called party
answers after the Attendant reseizes the line, a three-party conference is established.
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Revision 1.0
AUTOMATIC RECALL
2.4 to 124.8 seconds (Default: 31.2 - 33.6)
:
2.4 to 124.8 seconds (Default: 31.2 - 33.6)
ND-91285-001(E)
DECEMBER, 1999