Ricoh D037 Service Manual page 492

SC Tables
No. Type
⇒
995 D
-001
-002
-003
-004
No. Type
CTL
997
B
D037/D038/D040/D041
Details (Symptom, Possible Cause, Troubleshooting Procedures)
NOTE: Refer to the Removal Section for the BCU (4.15.4), Controller
CPM setting error
board (4.15.11) and NVRAM (4.15.12) for more information.)
Defective BCU
NVRAM replacement error
1. Install the previous NVRAM on the BCU.
2. Input the serial number with SP5811-004, and turn the main power
switch off/on.
Defective NVRAM on the controller
Defective controller
1. Update the controller firmware.
2. Install a new NVRAM, and turn off and on the main power switch
after SC995-002 has occurred.
Incorrect type controller installed
Defective controller
1. Replace the controller with the correct type.
Incorrect model controller installed.
1. Replace the controller with the correct model.
Details (Symptom, Possible Cause, Troubleshooting Procedures)
Application function selection error
The application selected by the operation panel key does not start
or ends abnormally.
Software (including the software configuration) defective
An option required by the application (RAM, DIMM, board) is not
installed
Nesting of the fax group addresses is too complicated
1. Check the devices necessary for the application program. If
necessary devices have not been installed, install them.
2. Check that application programs are correctly configured.
4-70
Rev. 02/2009
SM Appendix