Ricoh D037 Service Manual page 465

No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
Replace the shift tray motor.
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
Finisher stapler motor error (D038/D041)
The 1st detection failure issues a jam error, and the 2nd failure issues
this SC code.
Staple jam
Motor overload
740 B
Defective stapler motor
Defective stapler safety sensor
1. Check the connections and cables for the components mentioned
above.
2. Replace the stapler unit
3. Replace the finisher main board.
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
Finisher stapler movement motor error (D038/D041)
Motor overload
Loose connection of the stapler unit HP sensor
Loose connection of the stapler unit movement motor
Defective stapler unit HP sensor
742 B
Defective stapler movement motor
1. Check the connection of the stapler movement motor.
2. Check the connection of the stapler unit HP sensor.
3. Replace the stapler unit HP sensor.
4. Replace the stapler unit movement motor.
SM Appendix 4-43
SC Tables
D037/D038/D040/D041