Ricoh D037 Service Manual page 460

SC Tables
No. Type
1.
2.
3.
No. Type
CTL
650 Communication error of the remote service modem (RCG-M)
B
Authentication error
The authentication for the RCG-M fails at a dial up connection.
-001 -
Check and set the correct user name (SP5816-156) and password
(SP5816-157).
Incorrect modem setting
Dial up fails due to the incorrect modem setting.
-004 -
Same as -001
Check and set the correct AT command (SP5819-160).
Communication line error
The supplied voltage is not sufficient due to the defective
communication line or defective connection.
-005 -
Same as -001
Consult with the user's local telephone company.
No. Type
Incorrect dial up connection
-001: Program parameter error
CTL
651
C
-002: Program execution error
An unexpected error occurs when the modem (RCG-M) tries to call the
D037/D038/D040/D041
Details (Symptom, Possible Cause, Troubleshooting Procedures)
External noise
BCU board defective
Check the connection between the controller board and BCU.
Replace the controller board.
Replace the BCU.
Details (Symptom, Possible Cause, Troubleshooting Procedures)
Incorrect SP settings
Disconnected telephone line
Disconnected modem board
Details (Symptom, Possible Cause, Troubleshooting Procedures)
4-38
Rev. 04/29/2011
SM Appendix