Page 1 Model S-C2 (Machine Code: B129/B130/B168/B169) SERVICE MANUAL 9 March 2004 Subject to change...
Page 2 IMPORTANT SAFETY NOTICES PREVENTION OF PHYSICAL INJURY 1. Be sure that the power cord is unplugged before disassembling or assembling parts of the copier or peripherals. 2. The wall outlet should be near the copier and easily accessible. 3. Note that electrical voltage is supplied to some components of the copier and the paper tray unit even while the main power switch is off.
Page 3 LASER SAFETY The Center for Devices and Radiological Health (CDRH) prohibits the repair of laser-based optical units in the field. The optical housing unit can only be repaired in a factory or at a location with the requisite equipment. The laser subsystem is replaceable in the field by a qualified Customer Engineer.
Page 4: Table Of Contents
TABLE OF CONTENTS 1. INSTALLATION................1-1 1.1 INSTALLATION REQUIREMENTS............1-1 1.1.1 ENVIRONMENT ................1-1 1.1.2 MACHINE LEVEL ................1-2 1.1.3 MINIMUM OPERATIONAL SPACE REQUIREMENTS ....1-2 1.1.4 POWER REQUIREMENTS.............. 1-3 1.2 COPIER ....................1-4 1.2.1 ACCESSORY CHECK ..............1-4 Basic Model..................1-4 MFP Model...................
Page 5 3.3 EXTERIOR COVER AND OPERATION PANEL ........3-3 3.3.1 PLATEN COVER ................3-3 3.3.2 REAR COVER ................. 3-3 3.3.3 COPY TRAY ..................3-4 Reassembling ..................3-4 3.3.4 SCALE PLATE................. 3-4 3.3.5 OPERATION PANEL AND UPPER COVERS ......... 3-5 3.3.6 RIGHT DOOR .................. 3-6 3.3.7 BYPASS TRAY ................
Page 6 3.12 CONTROLLER BOX AND BICU............3-30 3.13 LASER UNIT..................3-32 3.13.1 LOCATION OF CAUTION DECAL..........3-32 3.13.2 PSU ..................... 3-33 3.13.3 LASER UNIT................3-34 3.13.4 LD UNIT AND POLYGON MIRROR MOTOR ......3-34 3.14 ADJUSTING COPY IMAGE AREA ............3-35 3.14.1 PRINTING..................
Page 7 SP6-XXX (Peripherals) ..............5-46 SP7-XXX (Data Log) ................5-47 SP8-XXX (History) ................5-51 5.1.4 ID SENSOR ERROR ANALYSIS (SP2-221)........5-61 5.1.5 MEMORY CLEAR................5-62 Basic Model and Other Models ............5-62 Exceptions..................5-62 Initializing Memory Data ..............5-62 Executing Memory Clear on Basic Model .......... 5-63 Executing Memory Clear on Other Models ........
Page 8 6.7.3 PRESSURE ROLLER..............6-9 6.7.4 PRESSURE RELEASE..............6-9 6.7.5 SEPARATION.................. 6-9 6.7.6 FUSING TEMPERATURE CONTROL........... 6-10 Control Process.................. 6-10 Target Temperature ................6-10 Temperature Transition..............6-10 Overheat Protection ................6-11 6.8 DUPLEX UNIT ..................6-12 6.8.1 IMPORTANT COMPONENT............6-12 6.8.2 DUPLEX PRINTING PROCESS ............ 6-12 6.9 ENERGY SAVER MODES OF BASIC MACHINES ........
Page 9 2.4 PAPER TRANSPORT............... B696-13 2.4.1 PICK-UP AND FEED ............... B696-13 2.4.2 SEPARATION................B696-13 2.4.3 REGISTRATION ..............B696-13 2.5 CORRECTION.................. B696-14 2.5.1 WHITE LEVEL CORRECTION ..........B696-14 2.5.2 SHADING CORRECTION............B696-14 2.6 UNIT OPEN SWITCH AND GUIDE OPEN SENSOR ....... B696-14 SPECIFICATIONS..............
Page 10: Installation
9 March 2004 INSTALLATION REQUIREMENTS 1. INSTALLATION ! ! ! ! CAUTION Before installing an optional unit, do the following: 1. If there is a fax unit on the machine, print out all messages stored in the memory, all user-programmed items, and a system parameter list. 2.
Page 11: Machine Level
INSTALLATION REQUIREMENTS 9 March 2004 1.1.2 MACHINE LEVEL Front to back: Within 5 mm (0.2") of level Right to left: Within 5 mm (0.2") of level 1.1.3 MINIMUM OPERATIONAL SPACE REQUIREMENTS Place the machine near the power source, providing clearance as shown. 450 mm (17.7") A: Front –...
Page 12: Power Requirements
9 March 2004 INSTALLATION REQUIREMENTS 1.1.4 POWER REQUIREMENTS CAUTION 1. Make sure that the wall outlet is near the machine and easily accessible. After completing installation, make sure the plug fits firmly into the outlet. 2. Avoid multi-wiring. 3. Be sure to ground the machine. Input voltage: North America: 110 –...
Page 13: Copier
COPIER 9 March 2004 1.2 COPIER 1.2.1 ACCESSORY CHECK Basic Model Description Q’ty 1. General Settings Guide (-17, -21, -29) ..........1 2. Copy Reference (-17, -21, -29) ............1 3. EU Safety Sheet (-22, -24, -26, -27) ..........1 4.
Page 14: Copier/Facsimile Model
9 March 2004 COPIER Copier/Facsimile Model Description Q’ty 1. General Settings Guide (-17, -21, -29) ........1 2. Copy Reference (-17, -21, -29) ..........1 3. Facsimile Reference <Basic Features> (-17, -21, -29) ... 1 4. Facsimile Reference <Advanced Features> (-17, -21, -29) ..1 5.
Page 15: Installation Procedure
COPIER 9 March 2004 1.2.2 INSTALLATION PROCEDURE CAUTION Make sure that the copier remains unplugged during installation. 1. Remove the strips of tape. 2. Remove the bags [A][B][C] holding the included accessories. NOTE: Accessories vary according to models. B130I901.WMF 3. Remove the spacing wedge [D]. 4.
Page 16 9 March 2004 COPIER 5. Remove the three scanner lock pins. (A tag is hanging from each pin.) To remove: Grasp the base of the pin [A], turn the pin 90 degrees, and pull it down and out. 6. Remove the tags from the pins. 7.
Page 17 COPIER 9 March 2004 12. Open the front door [A]. 13. Lift lever [B], press in on latch [C] and pull the bottle holder [D] out. (You do not need to pull it completely out of the machine.) 14. Take a new bottle of toner, and shake it several times.
Page 18 9 March 2004 COPIER 19. Remove the padding [A]. 20. Pull the tabbed strips [B] out of the PCU. 21. Close the front door. B130I903.WMF 22. Pull out the paper tray, and remove the tape [C] securing the end fence in the compartment.
Page 19 COPIER 9 March 2004 26. Push the tray back in the copier. 27. Attach the appropriate Brand Decal to the center of the front door [A] if necessary. 28. Attach the appropriate tray number decal and paper-size decal to the paper tray [B].
Page 20 9 March 2004 COPIER 33. Select the language used in the operation panel as necessary (! > Language). 34. Make a full size copy, and check if the side-to-side and leading edge registrations are correct. If they are not, adjust the registrations. The following steps are for the MFP model, the copier/facsimile model, and the copier/printer/scanner model only: 35.
Page 21: Paper Tray Unit
PAPER TRAY UNIT 9 March 2004 1.3 PAPER TRAY UNIT 1.3.1 ACCESSORY CHECK Confirm that you have the accessories indicated below. Description Q’ty 1. Paper-size decals ............... 1 sheet 2. Installation Procedure (for service person)......1 3. Installation Procedure (for user).......... 1 1.3.2 INSTALLATION PROCEDURE CAUTION Unplug the main machine's power cord before starting the following...
Page 22 9 March 2004 PAPER TRAY UNIT 3. Set the machine onto the paper tray unit. B046I527.WMF 4. Remove the paper tray from the paper tray unit. 5. Load paper into the paper tray. Adjust the side and end fences as necessary. If loading 8 "x 14"...
Page 23: Paper Tray Unit Heater
PAPER TRAY UNIT HEATER 9 March 2004 1.4 PAPER TRAY UNIT HEATER 1.4.1 ACCESSORY CHECK Confirm that you have the accessories indicated below. Description Q’ty 1. Grounding wire..............1 2. Relay harness ..............1 3. Clamps ................2 4. Ferrite core................1 5.
Page 24: Installation Procedure
9 March 2004 PAPER TRAY UNIT HEATER 1.4.2 INSTALLATION PROCEDURE CAUTION Unplug the main machine's power cord before starting the following procedure. 1. Remove the paper tray unit from the copier if it is already installed. 2. Remove the paper trays from the copier and from the paper tray unit. 3.
Page 25 PAPER TRAY UNIT HEATER 9 March 2004 7. Open the front door [A]. 8. Remove the copy tray [B] ("×1). 9. Close the front door. B046I501.WMF 10. Remove the memory card cover [C] (" x 1). 11. Remove the rear cover [D] (" x 5). B130R901.WMF B130R933.WMF B130R921.WMF...
Page 26 9 March 2004 PAPER TRAY UNIT HEATER 14. Remove the support bracket [A] (" x 2). B130I905.WMF 15. Pass the heater harness through the hole [B] at the rear of the copier. 16. Pass relay harness [C] through the opening [D] (at the rear of the PSU) and through the other opening [B].
Page 27 PAPER TRAY UNIT HEATER 9 March 2004 18. Pull the relay harness back into the copier. 19. Attach the ferrite core [A] over the relay harness. 20. Push the ferrite core back so that it is over the heater's harness. 21.
Page 28 9 March 2004 PAPER TRAY UNIT HEATER 31. Pull the excess length of the heater's harness out the opening at the rear [A]. NOTE: Be sure that the harness passes on the side of the grounding plate [B] at the bottom of the opening.
Page 29: Document Feeder
DOCUMENT FEEDER 9 March 2004 1.5 DOCUMENT FEEDER 1.5.1 ACCESSORY CHECK Description Q’ty 1. ADF connection board ............1 2. Cable................... 1 3. ADF body ................1 4. Screw M3 x 6 ..............2 5. Hex screw ................4 6. Hex wrench ................. 1 7.
Page 30: Installation Procedure
9 March 2004 DOCUMENT FEEDER 1.5.2 INSTALLATION PROCEDURE CAUTION Unplug the main machine's power cord before starting the following procedure. 1. Unpack the ADF and remove the packing tape from the bottom of the ADF body. 2. Lift the platen cover [A], unlatch the two latches [B] (press down on the tabs [C]), and detach the cover from the hook [D].
Page 31 DOCUMENT FEEDER 9 March 2004 4. Place the ADF original table [A] on the platen cover. 5. Insert the three latches into the openings. NOTE: The latches may break if you try to push the table in at an angle. 6.
Page 32 9 March 2004 DOCUMENT FEEDER 9. Remove the left scale plate [A] (" x 2). 10. Remove the upper left cover [B]. B696I904.WMF 11. Set the ADF body [C] onto the copier. 12. Press the latch [D] to raise the top half of the body.
Page 33 DOCUMENT FEEDER 9 March 2004 B696I905.WMF 14. Remove the ADF connection board guard [A] (if installed) (" x 2). 15. Insert the top of the ADF connection board [B] into the bracket [C]. 16. Fasten the screw [D]. NOTE: Fasten this screw before fastening the other screw [E]. 17.
Page 34: Printer Scanner Unit
9 March 2004 PRINTER SCANNER UNIT 1.6 PRINTER SCANNER UNIT 1.6.1 ACCESSORY CHECK Description Q’ty 1. ADF Connection Board Guard ..........1 2. Screw M3 x 6 ..............9 3. Controller Box ..............1 4. Printer Panel ............... 1 5. Printer Key ................2 6.
Page 35: Installation Procedure
PRINTER SCANNER UNIT 9 March 2004 1.6.2 INSTALLATION PROCEDURE CAUTION Unplug the main machine's power cord before starting the following procedure. 1. Remove the memory card cover [A] (" x 1) 2. Remove the rear cover [B] (" x 5). B696I902.WMF 3.
Page 36 9 March 2004 PRINTER SCANNER UNIT B683I902.WMF B683I913.WMF 6. Install the ground plate [A] (" x 2). NOTE: Insert the upper and lower hooks in the openings [B], and fasten the upper screw first. 7. Attach connection board guard [C]. NOTE: The North America model (B129-17) has the ADF connection board [D].
Page 37 PRINTER SCANNER UNIT 9 March 2004 B683I510.WMF B683I903.WMF 12. Remove the front left cover [A] (" x 2). NOTE: Retain the screws and use them in the next step. 13. Install the multi-function panel [B] (# x 1, " x 2). 1-28...
Page 38 9 March 2004 PRINTER SCANNER UNIT B683I109.WMF 14. Remove the panel cover [A]. 15. Remove the filament tape from the printer panel [B]. 16. Install the printer panel. 17. Install one of the printer keys [C]. 18. Remove the key cover [D]. 19.
Page 39 PRINTER SCANNER UNIT 9 March 2004 21. For the North America model only: Attach the FCC decal [A] to the rear side of the copier. 22. Reassemble the whole copier. B683I917.WMF 23. Attach the ferrite core [B] to the network cable and attach the cable to the copier if a network cable is used.
Page 40: Postscript 3
9 March 2004 POSTSCRIPT 3 1.7 POSTSCRIPT 3 1. Remove the memory card cover [A] (" x 1). 2. Remove the rear cover [B] (" x 5). 3. Remove the upper left cover [C] if the fax control unit is installed. B696I902.WMF 4.
Page 41: Ieee 1284/Ieee 1394/Bluetooth Interface
IEEE 1284/IEEE 1394/BLUETOOTH INTERFACE 9 March 2004 1.8 IEEE 1284/IEEE 1394/BLUETOOTH INTERFACE CAUTION Unplug the machine power cord before starting the following procedure. NOTE: 1) To install an optional network interface, the printer scanner is required. 2) One slot is available. You can install one of the IEEE 1284 interface, IEEE 1394 interface, wireless LAN interface, and Bluetooth interface.
Page 42: Wireless Lan
9 March 2004 WIRELESS LAN 1.9 WIRELESS LAN 1.9.1 ACCESSORY CHECK Check the quantity and condition of the accessories. Description Q’ty 1. Wireless LAN card .............. 1 2. Wireless LAN card cover............. 1 3. Wireless LAN board ............1 1.9.2 INSTALLATION PROCEDURE CAUTION Unplug the machine power cord before starting the following procedure.
Page 43 WIRELESS LAN 9 March 2004 UP Mode Settings for Wireless LAN Enter the UP mode and follow the procedure below to perform the initial interface settings for IEEE 802.11b. These settings take effect every time the machine is powered on. NOTE: The wireless LAN cannot be used if Ethernet is being used.
Page 44 9 March 2004 WIRELESS LAN 11. Transmission Speed. Press the Next button to display more settings, then select the transmission speed for the mode: Auto, 11 Mbps, 5.5 Mbps, 2 Mbps, 1 Mbps (default: Auto). This setting should match the distance between the closest machine or access point, depending on which mode is selected.
Page 45: Bluetooth
BLUETOOTH 9 March 2004 1.10 BLUETOOTH 1.10.1 ACCESSORY CHECK Check the quantity and condition of the accessories. Description Q’ty 1. Bluetooth card..............1 2. Bluetooth card cover ............1 3. Bluetooth board..............1 1.10.2 INSTALLATION PROCEDURE CAUTION Unplug the machine power cord before starting the following procedure. NOTE: 1) To install an optional network interface, the printer scanner is required.
Page 46: Preventive Maintenance
9 March 2004 PM TABLES 2. PREVENTIVE MAINTENANCE 2.1 PM TABLES Reset the PM counter (SP7-804-001) after your maintenance work (☛ 2.2). Key: AN: As necessary C: Clean R: Replace I: Inspect Every 45k Every 90k NOTE OPTICS Reflector Optics cloth 1st mirror Optics cloth 2nd mirror...
Page 47: How To Clear The Pm Counter
HOW TO CLEAR THE PM COUNTER 9 March 2004 Every 90k NOTE Separation roller Water or alcohol Pick-up roller Water or alcohol Feed roller Water or alcohol White plate Water or alcohol DF exposure glass Water Rollers R0, R1, R2 Water or alcohol Every 120k NOTE...
Page 48: Replacement And Adjustment
9 March 2004 PRECAUTIONS 3. REPLACEMENT AND ADJUSTMENT 3.1 PRECAUTIONS 3.1.1 GENERAL CAUTION Turn off the main power switch and unplug the machine before starting replacement. Before turning off the main power switch, check that no mechanical component is operating. Mechanical components may stop out of their home positions if you turn off the main power switch while they are operating.
Page 49: Special Tools And Lubricants
SPECIAL TOOLS AND LUBRICANTS 9 March 2004 3.2 SPECIAL TOOLS AND LUBRICANTS Part Number Description Q’ty A1849501 Optics Adjustment Tools (2 pcs/set) 1 set A2929500 Test Chart – S5S (10 pcs/set) 1 set A0299387 Digital Multimeter – Fluke 87 N8036701 Flash Memory Card (4MB) N8031000 Case for Flash Memory Card...
Page 50: Exterior Cover And Operation Panel
9 March 2004 EXTERIOR COVER AND OPERATION PANEL 3.3 EXTERIOR COVER AND OPERATION PANEL 3.3.1 PLATEN COVER B130R943.WMF 1. Lift the platen cover [A]. 2. Unlatch the two latches [B]. NOTE: To unlatch, press down on the tabs [C] and then push the latch back. 3.
Page 51: Copy Tray
EXTERIOR COVER AND OPERATION PANEL 9 March 2004 3.3.3 COPY TRAY CAUTION Make sure that the cables under the copy tray are in place before reassembling the copier. If these cables are caught between the copy tray and the inner cover, they may be severely damaged. 1.
Page 52: Operation Panel And Upper Covers
9 March 2004 EXTERIOR COVER AND OPERATION PANEL 3.3.5 OPERATION PANEL AND UPPER COVERS B130R903.WMF 1. Rear cover (☛ 3.3.2) 2. Slide the upper left cover [A] to the rear. 3. Rear scale [B] (! x 3) 4. Remove the metal fitting [C] (! x 1), and the platen-cover arm [D]. 5.
Page 53: Right Door
EXTERIOR COVER AND OPERATION PANEL 9 March 2004 3.3.6 RIGHT DOOR 1. Open the right door [A]. 2. Release the strap [B]. 3. Right door (" × 1) B130R904.WMF 3.3.7 BYPASS TRAY 1. Press the stopper rails [A] inward. B130R945.WMF...
Page 54: Platen Cover Sensor
9 March 2004 EXTERIOR COVER AND OPERATION PANEL 3.3.8 PLATEN COVER SENSOR 1. Rear cover (☛ 3.3.2) 2. Rear scale (☛ 3.3.5) 3. Platen cover sensor [A] (" × 1) B130R905.WMF...
Page 55: Scanner Unit
SCANNER UNIT 9 March 2004 3.4 SCANNER UNIT To clean the mirrors and lenses, use a blower brush or wet cotton. 3.4.1 EXPOSURE GLASS To clean the exposure glass, use alcohol or glass cleaner. Non-ADF machines 1. Rear cover (☛ 3.3.2) 2.
Page 56: Lens Block
9 March 2004 SCANNER UNIT 3.4.2 LENS BLOCK CAUTION: 1) Do not disassemble the lens block. The lens block is fine adjusted before shipment. 2) Do not touch the screws on the CCD. The CCD is fine adjusted before shipment. 1.
Page 57: Scanner Motor
SCANNER UNIT 9 March 2004 3.4.4 SCANNER MOTOR 1. Rear cover (☛ 3.3.2) 2. Rear scale, upper right cover (☛ 3.3.5) 3. Scanner motor [A] (! × 3, 1 spring, 3 screw holders, " × 1) NOTE: When reinstalling, fasten the screws loosely, set the spring in place, and tighten up the screws.
Page 58: Scanner Alignment Adjustment
9 March 2004 SCANNER UNIT 3.4.6 SCANNER ALIGNMENT ADJUSTMENT 1. Rear cover (☛ 3.3.2) 2. Rear scale, upper right cover, front left cover, fax operation panel, operation panel (☛ 3.3.5) 3. Exposure glass (☛ 3.4.1). 4. Loosen the 2 screws holding the 1st and 2nd scanner belts in place.
Page 59: Fusing
FUSING 9 March 2004 3.5 FUSING 3.5.1 FUSING UNIT CAUTION Before handling the fusing unit, make sure that the unit is cool enough. The fusing unit can be very hot. 1. Copy tray (☛ 3.3.3) 2. Open the right door. 3.
Page 60: Hot Roller Stripper Pawls
9 March 2004 FUSING 3.5.3 HOT ROLLER STRIPPER PAWLS CAUTION: Do not damage the hot roller stripper pawls and the tension springs. B130R909.WMF B130R910.WMF 1. Fusing unit (☛ 3.5.1) 2. Separate the fusing unit into two sections: the hot roller section [A] and the pressure roller section [B] (! x 2).
Page 61: Hot Roller & Fusing Lamp
FUSING 9 March 2004 3.5.4 HOT ROLLER & FUSING LAMP CAUTION: Do not touch the fusing lamp and rollers with your bare hands. 1. Hot roller stripper pawls and spacers (☛ 3.5.3) 2. Hot roller assembly [A] (! x 2) 3.
Page 62: Thermo-Switch And Thermistor
9 March 2004 FUSING 3.5.5 THERMO-SWITCH AND THERMISTOR B130R913.WMF 1. Hot roller assembly (☛ 3.5.4) 2. Thermo-switches [A][B] (! x 2 for each) 3. Thermistor [C] (! x 1) Reassembling Make sure the following: • The thermistor is in contact with the hot roller. •...
Page 63: Pressure Roller
FUSING 9 March 2004 3.5.6 PRESSURE ROLLER 1. Separate the fusing unit into two sections (☛ 3.5.3). 2. Fusing entrance guide [A] B130R914.WMF 3. 2 springs [B][C] 4. 2 pressure arms [D][E] 5. Bushing [F] 6. Pressure roller [G] B130R915.WMF 3-16...
Page 64: Adjusting Nip Band
9 March 2004 FUSING 3.5.7 ADJUSTING NIP BAND You can check the nip band. By checking it, you see if the fusing unit is in a good condition–especially, if the hot roller and pressure roller are correctly installed. 1. Activate the SP mode. 2.
Page 65: Duplex Motor
FUSING 9 March 2004 3.5.8 DUPLEX MOTOR 1. Rear cover (☛ 3.3.2) 2. Duplex motor (" x 1, ! x 2) B130R928.WMF 3.5.9 CONTACT-RELEASE SOLENOID 1. Rear cover (☛ 3.3.2) 2. High-voltage power supply board (☛ 3.8) 3. Contact-release solenoid (1 spring, ! x 1) B130R929.WMF 3-18...
Page 66: Pcu And Quenching Lamp
9 March 2004 PCU AND QUENCHING LAMP 3.6 PCU AND QUENCHING LAMP When handling the photo conductor unit (PCU), use caution: • Do not touch the OPC drum with your bare hands. When OPC drum is unclean, clean it with dry cloth, or clean it with wet cotton and wipe it with dry cloth. •...
Page 67: Quenching Lamp
PCU AND QUENCHING LAMP 9 March 2004 3.6.2 QUENCHING LAMP B130R953.WMF 1. PCU (☛ 3.6.1) 2. Quenching lamp [A] (" × 1) 3-20...
Page 68: Toner Supply Clutch
9 March 2004 TONER SUPPLY CLUTCH 3.7 TONER SUPPLY CLUTCH 1. Toner bottle holder 2. Copy tray (☛ 3.3.3) 3. Rear cover (☛ 3.3.2) 4. Disconnect the connector on C19 on the BICU. 5. Push the clutch coupler [A] to the rear side, and remove the clip ring [B] from the back of the copier.
Page 69: Exhaust Fan And Main Motor
EXHAUST FAN AND MAIN MOTOR 9 March 2004 3.9 EXHAUST FAN AND MAIN MOTOR 3.9.1 EXHAUST FAN 1. Rear cover (☛ 3.3.2) 2. Exhaust fan [A] (! x 2, " x 1) NOTE: When reassembling, make sure that the arrow [B] on the frame points to the rear side.
Page 70: Paper Feed
9 March 2004 PAPER FEED 3.10 PAPER FEED 3.10.1 PAPER FEED ROLLER AND FRICTION PAD When handling the paper tray or the paper feed roller, use caution: • Do not touch the surface of paper feed rollers. • To avoid paper jam, correctly set the side and end fences in the paper tray. 1.
Page 71: Registration Sensor
PAPER FEED 9 March 2004 3.10.3 REGISTRATION SENSOR B130R916.WMF B130R957.WMF 1. Paper tray. 2. Open the right door. 3. Open the paper guide [A]. NOTE: Remove the paper guide (Clip x 1) if you have difficulty removing the registration sensor. 4.
Page 72: Bypass Feed Roller
9 March 2004 PAPER FEED 3.10.5 BYPASS FEED ROLLER 1. Right door (☛ 3.3.6) 2. Turn the feed roller housing upside down (! × 2). B130R959.WMF 3. Feed roller shaft [B] (2 snap pawls [C], 1 spacer [D]) 4. Bypass feed roller [E] B130R960.WMF 3-25...
Page 73: Bypass Feed Clutch And Friction Pad
PAPER FEED 9 March 2004 3.10.6 BYPASS FEED CLUTCH AND FRICTION PAD 1. Rear cover (☛ 3.3.2) 2. Right door (☛ 3.3.6) 3. Disconnect the bypass feed clutch connector [A] (CN93). 4. Bypass feed roller housing [B] (! × 2) 5.
Page 74: Paper Feed And Registration Clutches
9 March 2004 PAPER FEED 3.10.7 PAPER FEED AND REGISTRATION CLUTCHES 1. Paper tray 2. High-voltage power supply board (☛ 3.8) 3. Ground plate [A] (! x 1) 4. Gear cover [B] (" x 1, ! × 7, # × 2, 2 bushings) NOTE: Do not remove the main motor from the gear cover.
Page 75: Image Transfer
IMAGE TRANSFER 9 March 2004 3.11 IMAGE TRANSFER 3.11.1 TRANSFER ROLLER CAUTION: 1) Do not touch the transfer roller with your bare hands. 2) Do not scratch the transfer roller. The transfer roller is damaged. 1. Right door (☛ 3.3.6) 2.
Page 76: Discharge Plate
9 March 2004 IMAGE TRANSFER 9. ID sensor [A] (" × 1) B130R931.WMF 3.11.3 DISCHARGE PLATE 1. Right door (☛ 3.3.6) 2. Discharge plate [A]. B130R932.WMF 3-29...
Page 77: Controller Box And Bicu
CONTROLLER BOX AND BICU 9 March 2004 3.12 CONTROLLER BOX AND BICU Note that the basic model (B129) and other models (B130, B168, B169) have different components. The table lists the components and necessary maintenance work. BICU Controller Controller Model Maintenance Work NVRAM NVRAM...
Page 78 9 March 2004 CONTROLLER BOX AND BICU NOTE: 1) When replacing the controller board, remove the NVRAM [A] from the old controller board. Install the NVRAM to the new controller board. 2) Do not change the dipswitch settings. B130R942.WMF 4. Ground plate [B] (! x 2) 5.
Page 79: Laser Unit
LASER UNIT 9 March 2004 3.13 LASER UNIT WARNING Turn off the main power switch and unplug the copier before starting replacement. The laser beam can damage your eyes severely. CAUTION: 1) Do not touch the screws on the LD board on the LD unit. Do not try to adjust any part of the LD unit.
Page 80: Psu
9 March 2004 LASER UNIT 3.13.2 PSU 1. Open the front door. 2. Copy tray (☛ 3.3.3) 3. PSU assembly [A] (" x 4, ! x 8) B130R923.WMF 4. PSU [B] (" x 1, ! x 6) NOTE: The North America models does not have the connector.
Page 81: Laser Unit
LASER UNIT 9 March 2004 3.13.3 LASER UNIT 1. PSU (☛ 3.13.2) 2. Toner bottle holder 3. Laser unit [A] (! x 3, " x 2) B130R964.WMF NOTE: When reassembling, make sure that the cable [B] passes under the unit. B130R965.WMF 3.13.4 LD UNIT AND POLYGON MIRROR MOTOR 1.
Page 82: Adjusting Copy Image Area
9 March 2004 ADJUSTING COPY IMAGE AREA 3.14 ADJUSTING COPY IMAGE AREA Adjust the copy image area under any of the following conditions: • You have cleared engine data (SP5-801-002 or SP5-998-001). • You have replaced any of the following components: •...
Page 83: Adjusting Blank Margin
ADJUSTING COPY IMAGE AREA 9 March 2004 Adjusting Blank Margin Use the Trimming Area Pattern (SP5-902-001 > 10) for this adjustment. 1. Print out the test pattern. 2. Measure the distance between the four edges of the image area and the four edges of the paper [A][B][C][D].
Page 84: Scanning
9 March 2004 ADJUSTING COPY IMAGE AREA 3.14.2 SCANNING Before adjusting scanning, adjust printing (☛ 3.14.1). To adjust scanning, use the A4 test chart. Adjusting Registration 1. Place the test chart on the exposure glass. Make sure that the test chart is aligned with the rear and left scales on the exposure glass.
Page 85: Standard White Density Adjustment
ADJUSTING COPY IMAGE AREA 9 March 2004 NOTE: The diagrams show the paper on the copy tray. Note that the paper is output with the face down. Specification SP4-009-001 ± 1.0% (Main Scan Mag) SP4-008-001 ± 1.0% (Sub Scan Mag) B130R940.WMF Standard White Density Adjustment This procedure adjusts the standard white density level.
Page 86: Adf Image Adjustment
9 March 2004 ADJUSTING COPY IMAGE AREA 3.14.3 ADF IMAGE ADJUSTMENT Perform the adjustment procedure in this section only when the ADF is installed to the copier. 1. Make a temporary test chart [A] as shown in the diagram. Use the A4/8.5 x 11" paper to make it.
Page 87: Troubleshooting
9 March 2004 SERVICE CALL CONDITIONS 4. TROUBLESHOOTING 4.1 SERVICE CALL CONDITIONS 4.1.1 SUMMARY There are four levels of service call conditions. Level Definition Reset Procedure To prevent possible damage, the machine does Activate the SP mode, and not operate until the service representative turn the main power switch off resets the SC code.
Page 88: Sc Code Descriptions
SERVICE CALL CONDITIONS 9 March 2004 4.1.2 SC CODE DESCRIPTIONS Symptom Possible Cause Definition Exposure Lamp Error The scanner has scanned the white • Defective exposure lamp plate, but cannot detect the white level. • Defective exposure lamp stabilizer • Defective exposure lamp connector •...
Page 89 9 March 2004 SERVICE CALL CONDITIONS Symptom Possible Cause Definition Automatic SBU adjustment error The white levels of the white plate and • Defective exposure lamp the white paper are extraordinarily • Unclean white plate different during the Scan Auto •...
Page 90 SERVICE CALL CONDITIONS 9 March 2004 Symptom Possible Cause Definition Development bias leak The polling module detects a current • Loose connection of the PCU leak of the development bias. • Defective high voltage supply board Developer initialization error • Defective ID sensor The ID sensor does not detect a correct pattern during developer initialization •...
Page 91 9 March 2004 SERVICE CALL CONDITIONS Symptom Possible Cause Definition Fusing lamp overheat error After the fusing temperature reaches • Defective thermistor the target, the fusing lamp remains on • Incorrect installation of the thermistor for 12 seconds. • Defective power supply unit Unstable fusing temperature •...
Page 92 SERVICE CALL CONDITIONS 9 March 2004 Symptom Possible Cause Definition ADF gate abnormal 3 The ADF continues to send the FGATE • Defective ADF connector signal for more than 60 seconds after • Defective SBU board the ADF starts scanning. Video transfer error 1 •...
Page 93 9 March 2004 SERVICE CALL CONDITIONS Symptom Possible Cause Definition Network I/F error The network address is not correct, or • Defective NIB an error occurs in the NIB. • Defective controller IEEE 1394 I/F error • Defective IEEE 1394 interface board An error occurs in the driver.
Page 94 SERVICE CALL CONDITIONS 9 March 2004 Symptom Possible Cause Definition Mechanical total counter error The polling module does not detect the • Defective mechanical total counter mechanical total counter. • Defective BICU • Loose connection Engine total counter error • Defective NVRAM on the BICU The checksum of the total counter is not correct.
Page 95 9 March 2004 SERVICE CALL CONDITIONS Symptom Possible Cause Definition Controller-engine inconsistency The controller is incompatible with the • One of the following controllers is engine. installed to the basic model: - The controller of the MFP model - The controller of the copier/facsimile model - The controller of the printer/scanner/copier model...
Page 96 SERVICE CALL CONDITIONS 9 March 2004 Symptom Possible Cause Definition Program download error • Incorrect installation of a PCB An error occurs during program download from an IC card. • Defective BICU • Defective controller • Defective IC card • Defective NVRAM •...
Page 97: Electrical Component Defects
9 March 2004 ELECTRICAL COMPONENT DEFECTS 4.2 ELECTRICAL COMPONENT DEFECTS 4.2.1 SENSOR/SWITCH OPEN ERRORS Sensor Connector Message Remarks Registration CN127 Paper jam Sensor Paper End Sensor CN129 Load paper Bypass Paper End CN130 Load paper The red LED in the fax key lights Sensor when the application program tries to print out a document.
Page 98: Blown Fuse Conditions
LED DISPLAY 9 March 2004 4.2.2 BLOWN FUSE CONDITIONS All of these fuses are on the power supply unit. Rating Fuse At main switch ON 120 V 220 – 240 V 15A/125V 8A/250 V No response 6.3A/250V 3.15A/250V No response 4.3 LED DISPLAY 4.3.1 BICU Number...
Page 99: Service Tables
9 March 2004 SERVICE PROGRAM 5. SERVICE TABLES 5.1 SERVICE PROGRAM ! ! ! ! IMPORTANT Do not let the user access the SP mode or the SSP mode. Only service representatives are allowed to access these modes. The machine operation is NOT guaranteed after any person other than service representatives accesses the SP mode or the SSP mode.
Page 100: Starting Ssp Mode
SERVICE PROGRAM 9 March 2004 Starting SSP Mode The SSP mode is not available to the basic model (the machine without the controller box). 1. Type the keys as follows: " → # → $ → % 2. Press the & key and hold it down until the SP-mode menu is displayed (about 3 seconds).
Page 101: Sp Mode Tables-Basic Model
9 March 2004 SERVICE PROGRAM 5.1.2 SP MODE TABLES–BASIC MODEL The tables in this section (5.1.2) list the service programs (SPs) that are available when the controller box is NOT installed. For the SPs that are available with the controller box, see the next section (5.1.3). Keys in the tables: •...
Page 102 SERVICE PROGRAM 9 March 2004 1105* Fusing Temperature Adjustment Adjusts the target fusing temperature. Note that the thermistor is at the center of the hot roller. 1105 1 Warm Up-Center [140 ~ 180 / 160 / 1°C/step] 1105 3 Standby-Center [140 ~ 160 / 150 / 1°C/step] 1105 5 Copying-Center...
Page 103: Sp2-Xxx (Drum)
9 March 2004 SERVICE PROGRAM SP2-XXX (Drum) 2001* Charge Roller Bias Adjustment [–2100 ~ –1500 / –1650 / 1 V/step] 2001 1 Printing Adjusts the voltage applied to the charge roller for printing. The voltage changes automatically as charge-roller voltage control works. The value here is the base value for the charge-roller voltage control.
Page 104 SERVICE PROGRAM 9 March 2004 2220 TD Sensor Output Value Display 2220 1 Displays: a) Vt: the current TD sensor output value and b) Vref: the target TD output value Vts (SP2-926) + correction for ID sensor output. The TD sensor output value changes every copy. If a > b, toner is supplied to the development unit.
Page 105 9 March 2004 SERVICE PROGRAM 2906* Tailing Correction [0.0 ~ 1.0 / 0.0 / 0.1 mm/step] 2906 1 Shift value Shifts the image position at the intervals specified by SP2-906-002. When the copier is continuously printing vertical lines (such as in tables), the paper may not separate correctly.
Page 106 SERVICE PROGRAM 9 March 2004 2928 Toner End Clear 2928 1 Clears the following messages and counters without supplying the toner: • Toner near end message • Toner end message • Toner near end counter • Toner end counter Do not use this SP in usual operations. When the toner in the development unit is abnormally insufficient, the drum may attract the toner carrier to its surface.
Page 107: Sp4-Xxx (Scanner)
9 March 2004 SERVICE PROGRAM SP4-XXX (Scanner) 4008* Sub-Scan Magnification (Scanner) [-0.9 ~ +0.9 / 0.0 / 0.1%/step] 4008 1 Adjusts the sub-scan magnification (☛ 3.14). 4009* [–0.9 ~ +0.9 / 0.0 / 0.1%/step] Main Scan Magnification (Scanner) 4009 1 Adjusts the main-scan magnification (☛...
Page 108 SERVICE PROGRAM 9 March 2004 4901 SBU White Level Adjustment 4901 1 Black Display-Error [0 = Normal / 1 = Error] Displays the return code of the black-level adjustment. When an error is detected, SC143 or SC145 is generated. [0 ∼ 8191] 4901 2 Black Feedback-EVEN Displays the feedback value of the even channels given by the SBU.
Page 109 9 March 2004 SERVICE PROGRAM [0 ∼ 255 / 252 / 1/step] 4903* ADS Level 4903 1 Adjusts the ADS level. [0 ∼ 255 / 80 / 1/step] 4904* ADS Lower Limit 4904 1 Adjusts the ADS lower limit. 4905* ADS Level [0 = All / 1 = One] 4905 1...
Page 110 SERVICE PROGRAM 9 March 2004 4927* Line Width Correction Adjusts the line width correction algorithm. Positive settings produce thicker lines; negative settings produce thinner lines. This setting is only applied to the originals in SP4-921. 4927 1 Copy [–2 ~ 2 / 0 / 1/step] 4928* Independent Dot Erase Selects the dot erase level.
Page 111: Sp5-Xxx (Mode)
9 March 2004 SERVICE PROGRAM SP5-XXX (Mode) 5001 All Indicators On Turns on all LEDs. The LCD turns on or off every 3 seconds. Press the reset key to 5001 1 end this program. 5113* 0: None Optional Counter Type 11: MF key card (Increment) 12: MF key card (Decrement) 5113 1...
Page 112 SERVICE PROGRAM 9 March 2004 5807* Area Selection 5807 1 Selects the display language. 2 North America 3 Europe 5 Asia 6 China SP5-807-001 is not cleared by SP5-801-002 (☛ 5.1.5). NOTE: SC982 is displayed if you specify a language that is inconsistent with your local model.
Page 113 9 March 2004 SERVICE PROGRAM [0 ∼ 255 / 45 / 1/step] 5912* PCU Alarm Counter (Printout) 5912 1 Specifies the PCU alarm level. The PCU alarm is issued when the following condition is met: PAc x 1000 >= PCUc where PAc is the value specified in this SP and PCUc is the PCU counter.
Page 114: Sp6-Xxx (Peripherals)
SERVICE PROGRAM 9 March 2004 SP6-XXX (Peripherals) 6006* ADF Adjustment (☛ 3.14) NOTE: Available menus depend on the machine model and its configuration. 6006 1 StoS/Front Regist [–1.0 ~ +1.0 / 0.0 / 0.1 mm/step] Adjusts the side-to-side registration for the front side of the original, for ADF mode. Use the # key to select “+”...
Page 115: Sp7-Xxx (Data Log)
9 March 2004 SERVICE PROGRAM SP7-XXX (Data Log) 7001* Total Operation 7001 1 Displays the total operation time (total drum rotation time). 7401* [0 ~ 9999 / 0 / 1/step] Counter–SC Total 7401 1 Displays how many times SC codes are generated. 7403* SC History 7403 1...
Page 116 SERVICE PROGRAM 9 March 2004 7505* Counter-Each O Jam [0 ~ 9999 / 0 / 1/step] Displays the total number of the original jams on the ADF that have occurred at a certain timing or at a certain location. 7505 210 Off-Regist SN The original does not reach the registration sensor.
Page 117 9 March 2004 SERVICE PROGRAM 7808 Reset–Counters Resets all counters except for the management counters. The management 7808 1 counters are the counters that are not changed by NVRAM Download (SP5-825- NVRAM Download (SP5-825-001) 001; ☛ in section 5.1.9). When the program ends normally, the message the message “Completed”...
Page 118: Sp8-Xxx (History)
SERVICE PROGRAM 9 March 2004 SP8-XXX (History) [0 ∼ 9999999 / 0 / 1 sheet/step] 8192* C: Total Scan PGS 8192 1 Displays the total number of scanned originals. The both sides are counted when the front and reverse sides of an original (fed from the ADF) are scanned. [0 ∼...
Page 119 9 March 2004 SERVICE PROGRAM [0 ∼ 9999999 / 0 / 1 sheet/step] 8462* C: PrtPGS/Ppr Type 8462 1 Normal Displays the total number of pages printed by the copier application program. 8462 4 Thick 8462 7 8462 8 Other 8522* C:PrtPGS/FIN [0~9999999/ 0 / 1/step]...
Page 120: Sp Mode Tables-Other Models
SERVICE PROGRAM 9 March 2004 5.1.3 SP MODE TABLES–OTHER MODELS The tables in this section (5.1.3) list the service programs (SPs) that are available when the controller box is installed. For the SPs that are available without the controller box, see the previous section (5.1.2). Keys in the tables: •...
Page 121 9 March 2004 SERVICE PROGRAM 1105* Fusing Temperature Adjustment Adjusts the target fusing temperature. Note that the thermistor is at the center of the hot roller. 1105 1 Warm Up-Center [140 ~ 180 / 160 / 1°C/step] 1105 3 Standby-Center [140 ~ 160 / 150 / 1°C/step] 1105 5 Copying-Center...
Page 122: Sp2-Xxx (Drum)
SERVICE PROGRAM 9 March 2004 SP2-XXX (Drum) 2001* Charge Roller Bias Adjustment [–2100 ~ –1500 / –1650 / 1 V/step] 2001 1 Printing Adjusts the voltage applied to the charge roller for printing. The voltage changes automatically as charge-roller voltage control works. The value here is the base value for the charge-roller voltage control.
Page 123 9 March 2004 SERVICE PROGRAM 2221 ID Sensor Error Analysis (☛ 5.1.4) 2221 1 Displays the Vsg value. 2221 2 Displays the Vsp value. 2221 3 Displays the PWM value. 2221 4 Vsdp Displays the Vsdp value. 2221 5 Displays the Vt value. 2221 6 Displays the Vts value.
Page 124 SERVICE PROGRAM 9 March 2004 2908 Forced Toner Supply Supplies the toner to the development unit. The processing stops under either of 2908 1 the following conditions: • The toner density in the development unit reaches the standard level. • The processing has continued for two 2 minutes. 2915* [0 = None / 1 = 15 s / 2 = 25 s] Polygon Mirror Motor Idling Time...
Page 125 9 March 2004 SERVICE PROGRAM 2929* Vref Limits Adjust the upper or lower Vref limit. [0.50 ~ 3.50 / 3.20 / 0.01V/step] DFU 2929 1 Upper 2929 2 Lower [0.50 ~ 3.50 / 0.70 / 0.01V/step] DFU 2994* ID Sensor Detection Temperature [30 ~ 90 / 30 / 1 °C/step] 2994 1 Adjusts the temperature threshold.
Page 126: Sp4-Xxx (Scanner)
SERVICE PROGRAM 9 March 2004 SP4-XXX (Scanner) 4008* Sub-Scan Magnification (Scanner) [-0.9 ~ +0.9 / 0.0 / 0.1%/step] 4008 1 Adjusts the sub-scan magnification (☛ 3.14). 4009* [–0.9 ~ +0.9 / 0.0 / 0.1%/step] Main Scan Magnification (Scanner) 4009 1 Adjusts the main-scan magnification (☛...
Page 127 9 March 2004 SERVICE PROGRAM 4901 SBU White Level Adjustment 4901 1 Black Display-Error [0 = Normal / 1 = Error] Displays the return code of the black-level adjustment. When an error is detected, SC143 or SC145 is generated. [0 ∼ 8191] 4901 2 Black Feedback-EVEN Displays the feedback value of the even channels given by the SBU.
Page 128 SERVICE PROGRAM 9 March 2004 [0 ∼ 255 / 252 / 1/step] 4903* ADS Level 4903 1 Adjusts the ADS level. [0 ∼ 255 / 80 / 1/step] 4904* ADS Lower Limit 4904 1 Adjusts the ADS lower limit. 4905* ADS Level [0 = All / 1 = One] 4905 1...
Page 129 9 March 2004 SERVICE PROGRAM 4926* Texture Removal Adjusts the texture removal level that is used with error diffusion. 0: The default value for each mode is used. Text 1, Photo 2, Special 2, and Special 5 have a default of 3 and Photo 1-3 have a default of 1. 1: No removal applied.
Page 130 SERVICE PROGRAM 9 March 2004 4941* White Line Erase [0 ~ 2 / 1 / 1/step] 4941 1 Selects the white line erase level. 0: None 1: Weak 2: Strong • This setting is effective only Photo 1, Photo 3, Special 3 or Special 4 mode. •...
Page 131: Sp5-Xxx (Mode)
9 March 2004 SERVICE PROGRAM SP5-XXX (Mode) 5001 All Indicators On 5001 1 Turns on all LEDs. Operation Panel Bit Switch DFU 5044* 5113* Optional Counter Type 0: None 5: MF key card (Peace) Japan Only 11: MF key card (Increment) 12: MF key card (Decrement) 5113 1 Selects the corresponding key for installed devices such as coin lock.
Page 132 SERVICE PROGRAM 9 March 2004 5404* User Code Count Clear 5404 1 Initializes the user code counter. 5501* PM Alarm Interval 5501 1 Printout [0 ~ 9999 / 0 / 0K copies/step] Specifies when the PM alarm occurs. 5501 2 [0 = Off / 1 = On] Enables or disables the original count alarm.
Page 133 9 March 2004 SERVICE PROGRAM 5508* CC Call [0: Disable, 1: Enable] 5508 1* Jam Remains Enables/disables initiating a call for an unattended paper jam. 5508 2* Continuous Jams [0: Disable, 1: Enable] Enables/disables initiating a call for consecutive paper jams. 5508 3* Continuous Door Open [0: Disable, 1: Enable]...
Page 134 SERVICE PROGRAM 9 March 2004 5802 Machine Free Run 5802 1 Conducts machine free run (including the scanner unit). Press “ON” to start; press “OFF” to stop. 5803 Input Check ☛ 5.1.6 5804 Output Check ☛ 5.1.7 5807* Area Selection 5807 1 Selects the display language group.
Page 135 9 March 2004 SERVICE PROGRAM 5816* Remote Service 5816 11 Port 80 Enable Determines whether permission is granted for access to the SOP via Port 80 (NRS). 5821* Remote Service Address Japan Only. Sets the PI device code. After changing this setting, 5821 1* CSS PI Device Code you must switch the machine off and on.
Page 136 SERVICE PROGRAM 9 March 2004 5839* IEEE 1394 5839 4 Host Name Enter name Specifies the host name. Example: RNP0000000000 5839 7* Cycle Master OFF / ON Enables or disables the cycle master function for the 1394 bus standard. 5839 8* BCR mode Determines how BCR (Broadcast Channel Register) operates on the 1394 standard bus when the independent node is in any mode other than IRM.
Page 137 9 March 2004 SERVICE PROGRAM 5840* IEEE 802.11b 5840 4* SSID Specifies a unique ID (up to 32 characters long) to identify the device when it is operating in an area with another wireless LAN network. 5840 6* Channel MAX [1~14 / 14 / 1/step] Sets the maximum number of channels available for data transmission via the wireless LAN.
Page 138 Full Speed: (12 Mbps fixed) Auto Change: 480 Mbps/12 Mbps auto adjust 5844 2* Vendor ID [0x0000~0xFFFF/ 0x05CA /1/step], DFU Sets the vendor ID: Initial Setting: 0x05CA Ricoh Company. 5844 3* Product ID [0x0000~0xFFFF/ 0x0403 /1/step], DFU Sets the product ID.
Page 139 9 March 2004 SERVICE PROGRAM 5846* UCS Settings 5846 1* Machine ID (For Delivery Server) Displays ID Displays the unique device ID in use by the delivery server directory. The value is only displayed and cannot be changed. This ID is created from the NIC MAC or IEEE 1394 EUI.
Page 140 SERVICE PROGRAM 9 March 2004 5848* Web Service 5847 2 sets the 4-bit switch assignment for the access control setting. Setting of 0001 has no effect on access and delivery from Scan Router. 5847 100 sets the maximum size allowed for downloaded images. The default is equal to 1 gigabyte.
Page 141 9 March 2004 SERVICE PROGRAM 5857* Debug Log Save Function 5857 17 Make SD Debug File Makes a 4-MB file on the HDD to save logs. The file stores the contents of key number 2225 of SCS (for example, the information of NV usage in SCS). A file is made in the SD when the first log is saved in the SD even if you do not execute this SP.
Page 142 SERVICE PROGRAM 9 March 2004 5870 Common Key Info 5870 1 Common Key Info Writing Writes to flash ROM the common proof for validating the device for NRS specifications. Common Key Info Initialize 5870 3 Initializes the area for the key information. 5873 SD Card Application 5873 1...
Page 143 9 March 2004 SERVICE PROGRAM 5974* Cherry Server 0: Lite, 1: Full Switches writing between the Scan Router Lite application provided and the 5974 1 optional full (Professional) version. 5990 SMC Print ☛ 5.1.12 5990 1 5990 2 5990 3 User Program 5990 4 Logging Data...
Page 144: Sp6-Xxx (Peripherals)
SERVICE PROGRAM 9 March 2004 SP6-XXX (Peripherals) 6006* ADF Adjustment (☛ 3.14) NOTE: Available menus depend on the machine model and its configuration. 6006 1 StoS/Front Regist [–1.0 ~ +1.0 / 0.0 / 0.1 mm/step] Adjusts the side-to-side registration for the front side of the original, for ADF mode. Use the # key to select “+”...
Page 145 9 March 2004 SERVICE PROGRAM SP7-XXX (Data Log) 7001 Total Operation 7001 1 Displays the total operation time (total drum rotation time). 7401* [0 ~ 9999 / 0 / 1/step] Counter–SC Total 7401 1 Displays how many times SC codes are generated. 7403* SC History 7403 1...
Page 146 SERVICE PROGRAM 9 March 2004 7504* [0 ~ 9999 / 0 / 1/step] Counter-Each P Jam Displays the total number of the paper jams classified by timing and location. 7504 122 On-Exit SN Paper is caught at the exit sensor. 7504 123 Off-Dup Inverter Paper does not reach the duplex inverter sensor (from the registration roller).
Page 147 9 March 2004 SERVICE PROGRAM 7804 Reset–PM Counter 7804 1 Resets the PM counter (SP7-803-001). When the program ends normally, the message “Completed” is displayed. 7807 Reset–SC/Jam Counters 7807 1 Resets the SC, paper, original, and total jam counters. When the program ends normally, the message “Completed”...
Page 148 SERVICE PROGRAM 9 March 2004 7992 Reset–Info Count 7992 4 Reset-Dev Count Clears the development counter (SP7-991-004). 7992 5 Reset-Info Count (Reset-ID Er Count) Clears the ID sensor error counter (SP7-991-005). 5-50...
Page 149: Sp8-Xxx (History)
9 March 2004 SERVICE PROGRAM SP8-XXX (History) Counters in SP8 SP8 consists of various history counters. These counters are commonly used by several machines. Your machine may display some irrelevant counters such as the counters of unsupported paper sizes and unsupported trays. These counters do not affect the other counters or the operations of your machine.
Page 150 SERVICE PROGRAM 9 March 2004 ABBREVIATION WHAT IT MEANS Deliv Delivery DesApl Designated Application. The application (Copy, Fax, Scan, Print) used to store the job on the document server, for example. Dev Counter Development Count, no. of pages developed. Dup, Duplex Duplex, printing on both sides Emul Emulation...
Page 151 9 March 2004 SERVICE PROGRAM Counters 8 191 T:Total Scan PGS These SPs count the pages scanned by each application that uses the scanner to scan images. 8 192 C:Total Scan PGS [0~9999999/ 0 / 1/step] 8 193 F:Total Scan PGS 8 195 S:Total Scan PGS •...
Page 152 SERVICE PROGRAM 9 March 2004 8 301 T:Scan PGS/Size [0~9999999/ 0 / 1/step] These SPs count by size the total number of pages scanned by all applications. Use these totals to compare original page size (scanning) and output (printing) page size [SP 8-441]. 8 302 C:Scan PGS/Size [0~9999999/ 0 / 1/step]...
Page 153 9 March 2004 SERVICE PROGRAM 8 381 T:Total PrtPGS These SPs count the number of pages printed by the customer. The counter for the application used 8 382 C:Total PrtPGS for storing the pages increments. 8 383 F:Total PrtPGS [0~9999999/ 0 / 1/step] 8 384 P:Total PrtPGS 8 385...
Page 154 SERVICE PROGRAM 9 March 2004 8 421 T:PrtPGS/Dup Comb [0~9999999/ 0 / 1/step] These SPs count by binding and combine, and n-Up settings the number of pages processed for printing. This is the total for all applications. 8 422 C:PrtPGS/Dup Comb [0~9999999/ 0 / 1/step] These SPs count by binding and combine, and n-Up settings the number of pages processed for printing by the copier application.
Page 155 9 March 2004 SERVICE PROGRAM 8 441 T:PrtPGS/Ppr Size [0~9999999/ 0 / 1/step] These SPs count by print paper size the number of pages printed by all applications. 8 442 C:PrtPGS/Ppr Size [0~9999999/ 0 / 1/step] These SPs count by print paper size the number of pages printed by the copy application.
Page 156 SERVICE PROGRAM 9 March 2004 8 461 T:PrtPGS/Ppr Type [0~9999999/ 0 / 1/step] These SPs count by paper type the number pages printed by all applications. • These counters are not the same as the PM counter. The PM counter is based on feed timing to accurately measure the service life of the feed rollers.
Page 157 9 March 2004 SERVICE PROGRAM 8 521 T:PrtPGS/FIN [0~9999999/ 0 / 1/step] These SPs count by finishing mode the total number of pages printed by all applications. 8 522 C:PrtPGS/FIN [0~9999999/ 0 / 1/step] These SPs count by finishing mode the total number of pages printed by the Copy application.
Page 158 SERVICE PROGRAM 9 March 2004 8 801 Toner Remain [0~100/ 0 / 1/step] This SP displays the percent of toner remaining for each color. This SP allows the user to check the toner supply at any time. Note: • This precise method of measuring remaining toner supply (1% steps) is better than other machines in the market that can only measure in increments of 10 (10% steps).
Page 159: Id Sensor Error Analysis (Sp2-221)
9 March 2004 SERVICE PROGRAM 5.1.4 ID SENSOR ERROR ANALYSIS (SP2-221) The image quality may become very bad when the ID sensor does not operate properly. However, there is no such SC code that indicates ID-sensor malfunction; instead, SP2-221 shows you some information on the ID sensor. Check this information when the image quality is not very good.
Page 160: Memory Clear
SERVICE PROGRAM 9 March 2004 5.1.5 MEMORY CLEAR Basic Model and Other Models The basic model (the machine without the controller box) stores all the data in the NVRAM on the BICU. The data is cleared by SP5-801-002 (for exceptions, see “Exceptions”).
Page 161: Executing Memory Clear On Basic Model
9 March 2004 SERVICE PROGRAM Executing Memory Clear on Basic Model 1. Upload the NVRAM data to a flash memory card (☛ 5.1.9). 2. Print out all SMC data lists (☛ 5.1.12). NOTE: Be sure to print out all the lists. You have to manually change the SP settings if the NVRAM data upload ends abnormally.
Page 162: Input Check (Sp5-803)
SERVICE PROGRAM 9 March 2004 5.1.6 INPUT CHECK (SP5-803) Conducting Input Check 1. Select SP5-803. 2. Select the number (see the table below) corresponding to the component. 3. Select “Execute.” The copy mode is activated. 4. The sign “01H” or “00H” is displayed (see the table below). Input Check Table Num.
Page 163: Output Check (Sp5-804)
9 March 2004 SERVICE PROGRAM 5.1.7 OUTPUT CHECK (SP5-804) Conducting Output Check CAUTION: To prevent mechanical or electrical damage, do not keep an electrical component on for a long time. 1. Select SP5-804. 2. Select the number (see the table below) corresponding to the component. 3.
Page 164: Serial Number Input (Sp5-811-001)
SERVICE PROGRAM 9 March 2004 5.1.8 SERIAL NUMBER INPUT (SP5-811-001) Specifying Characters SP5-811-001 specifies the serial number. For the basic model (the machine without the controller box), you use the numeric keypad. For other models (the machine with the controller box), you use the numeric keypad and the multi- function panel.
Page 165: Nvram Data Upload/Download (Sp5-824/825)
9 March 2004 SERVICE PROGRAM 5.1.9 NVRAM DATA UPLOAD/DOWNLOAD (SP5-824/825) CAUTION Make sure that you turn off the main power switch before inserting or removing a flash memory card. Data in the memory may be corrupted if you insert or remove the memory card with the main power switch on. This section (5.1.9) is for the basic model (B129) only.
Page 166: Nvram Download (Sp5-825-001)
SERVICE PROGRAM 9 March 2004 NVRAM Download (SP5-825-001) SP5-825-001 copies the data from a flash memory card to the NVRAM. Most of the data in the NVRAM is overwritten. The following data in the NVRAM remains unchanged (these are not overwritten): •...
Page 167: Firmware Update Procedure For Basic Model
9 March 2004 SERVICE PROGRAM 5.1.10 FIRMWARE UPDATE PROCEDURE FOR BASIC MODEL This section (5.1.10) illustrates how to update the firmware of the basic model (the machine without the controller box). To update the firmware of the other models (the machine with the controller box), see section 5.2. 1.
Page 168: Test Pattern Print (Sp5-902-001)
SERVICE PROGRAM 9 March 2004 5.1.11 TEST PATTERN PRINT (SP5-902-001) Executing Test Pattern Printing 1. Specify the pattern number and press the OK key. 2. Press the copy start key. The copy mode is activated (☛ “Activating Copy Mode” in section 5.1.1). 3.
Page 169: Smc Print (Sp5-990)
9 March 2004 SERVICE PROGRAM 5.1.12 SMC PRINT (SP5-990) SP5-990 outputs machine status lists. 1. Select SP5-990. 2. Select a menu: • Basic model: 001 All, 002 SP, 003 User Program, 004 Logging Data, or 005 Big Font • Other models: 001 All, 002 SP, 003 User Program, 004 Logging Data, 005 Diagnostic Report, 006 Non-Default, 007 NIB Summary, 021 Copier UP, 022 Scanner SP, 023 Scanner UP NOTE: The output given by the menu “Big Font”...
Page 170: Firmware Update Procedure
FIRMWARE UPDATE PROCEDURE 9 March 2004 5.2 FIRMWARE UPDATE PROCEDURE This section (5.2) illustrates how to update the firmware of the machines with the controller box. To update the firmware of the basic model (the machine without the controller box), see section 5.1.10. To update the firmware, you must download the new version of the firmware to an SD Card (Secure Digital Card).
Page 171 9 March 2004 FIRMWARE UPDATE PROCEDURE 7. Select a module. • To scroll through the menus, Program UpDate Menu P.01 press the ' or ( key. Printer Exit B130S907.WMF Program UpDate Menu P.01 Printer Exit B130S908.WMF • To view the firmware version, press the ) key.
Page 172 FIRMWARE UPDATE PROCEDURE 9 March 2004 When you have selected a module, the text lines are Program UpDate Menu P.01 highlighted, and the “Verify” ROM: B1234567A key and the “Update” key are NEW: B1234567B displayed. Verify Update Exit B130S911.WMF 8. Press the “Verify” key. 9.
Page 173 9 March 2004 FIRMWARE UPDATE PROCEDURE 12. Check that the message “Update Done” is displayed. Update Done Engine Card No.: 1/1 B130S915.WMF If an error occurs, the error code is displayed. For the information on the error codes, No Valid Data E24 see the table.
Page 174: Nvram Data Upload/Download
FIRMWARE UPDATE PROCEDURE 9 March 2004 5.2.3 NVRAM DATA UPLOAD/DOWNLOAD This section (5.2.3) is for the MFP model (B130), the copier/facsimile model (B168), and the copier/printer/scanner model (B169) only. This section illustrates how to copy the data from the controller NVRAM to an SD card (☛ Uploading NVRAM Data) or from an SD card to the controller NVRAM (☛...
Page 175: Downloading Sd Card Data
9 March 2004 FIRMWARE UPDATE PROCEDURE Downloading SD Card Data You can copy the data from an SD card to the NVRAM. 1. Turn off the main power switch of the copier. 2. Insert the SD card into the lower slot. Make sure that the SD card is correctly set.
Page 176: User Tools
USER TOOLS 9 March 2004 5.3 USER TOOLS See Operating Instructions. 5-78...
Page 177: Detailed Section Descriptions
9 March 2004 PAPER PATH 6. DETAILED SECTION DESCRIPTIONS 6.1 PAPER PATH B130D905.WMF 1. Original Registration Sensor (Document 6. By-pass Paper End Sensor Feeder) 7. Paper Feed Sensor (Optional Tray) 2. Original Set Sensor (Document Feeder) 8. Paper End Sensor (Optional Tray) 3.
Page 178: Drive Layout
DRIVE LAYOUT 9 March 2004 6.2 DRIVE LAYOUT B130D904.WMF 1. Scanner Motor 8. Bypass Feed Clutch (By-pass Tray) 2. Duplex motor 9. Registration Clutch 3. Exit Roller 10. Developer Driver Gear 4. DF Motor (Document Feeder) 11. Drum Drive Gear 5.
Page 179: Block Diagram: Pcbs And Components
9 March 2004 BLOCK DIAGRAM: PCBS AND COMPONENTS 6.3 BLOCK DIAGRAM: PCBs AND COMPONENTS Motors (Main, Polygon, Toner Supply Exposure Lamp Quenching Paper Feed Fusing Thermistor Scanner, Duplex) Motor Clutch Lamp Stabilizer Lamp Clutch Solenoid HVP Board Sensors Handset Registration Bypass BICU LD Unit...
Page 180: Image Processing Steps For Each Mode
IMAGE PROCESSING STEPS FOR EACH MODE 9 March 2004 6.4 IMAGE PROCESSING STEPS FOR EACH MODE B130D924.WMF...
Page 181: Ld Safety Switches
9 March 2004 LD SAFETY SWITCHES 6.5 LD SAFETY SWITCHES BICU +5VS +5VE +24V M61880FP LD Drive Board +5VS Front/Right　 Door Switches B130D901.WMF Safety switches are installed at the front and right doors to ensure technician and user safety and to prevent the laser beam from accidentally switching on during servicing.
Page 182: Image Transfer Current
IMAGE TRANSFER CURRENT 9 March 2004 6.6 IMAGE TRANSFER CURRENT There are two transfer current levels: low and high. 1. Low level: Before image transfer starts, the high voltage supply board supplies +10µA to the transfer roller. This prevents the transfer roller from attracting any positively charged toner on the drum surface.
Page 183: Image Fusing And Paper Exit
9 March 2004 IMAGE FUSING AND PAPER EXIT 6.7 IMAGE FUSING AND PAPER EXIT 6.7.1 OVERVIEW B130D903.WMF 1. Exit Roller 6. Fusing Lamp 2. Paper Path Sensor 7. Hot Roller 3. Hot Roller Strippers 8. Thermoswitch 4. Pressure Spring 9. Thermistor 5.
Page 184: Hot Roller Drive
IMAGE FUSING AND PAPER EXIT 9 March 2004 6.7.2 HOT ROLLER DRIVE B130D902.WMF Contact-release solenoid off Contact-release solenoid on Mechanism The main motor [A] drives the hot roller [D] through a gear train. One of the gears in the gear train is the contact-release gear [B]. This gear is linked to the contact- release solenoid [C].
Page 185: Pressure Roller
9 March 2004 IMAGE FUSING AND PAPER EXIT 6.7.3 PRESSURE ROLLER The pressure springs [A] constantly press the pressure roller [B] against the hot roller [C]. As the default, the springs are positioned at the end [D]. If necessary, pressure can be decreased by changing the springs to position [E].
Page 186: Fusing Temperature Control
IMAGE FUSING AND PAPER EXIT 9 March 2004 6.7.6 FUSING TEMPERATURE CONTROL Control Process The BICU references the signal from the thermistor [A] every one seconds. The BICU turns on and off the fusing lamp or keeps it on or off, considering the following factors: •...
Page 187: Overheat Protection
9 March 2004 IMAGE FUSING AND PAPER EXIT Overheat Protection The BICU references the fusing temperature through the thermistor [A]. The copier prevents overheating as listed below. Normally, Feature 1 is effective in preventing overheating. Features 2 through 3 are fail-safe features. Feature 1: The BICU turns off the fusing lamp when the fusing temperature is too high.
Page 188: Duplex Unit
DUPLEX UNIT 9 March 2004 6.8 DUPLEX UNIT 6.8.1 IMPORTANT COMPONENT The following components play important roles in duplex printing: • The duplex motor drives the exit roller [A] and duplex roller [D]. • One of the paper guides on the fusing unit [C] is linked to the paper path sensor [B].
Page 189 9 March 2004 DUPLEX UNIT 5. When the trailing edge of the paper exits from the paper guide, the paper guide drops to the original position [A] and turns the paper path sensor [B] off. 6. The controller starts to operate the duplex motor in reverse;...
Page 190 DUPLEX UNIT 9 March 2004 13. The leading edge of the paper pushes the paper guide [A]; the paper guide turns the paper path sensor [B] on. 14. The controller changes the direction of the duplex motor. The exit roller [C] changes the direction of its rotation, transporting the paper to the copy tray.
Page 191: Energy Saver Modes Of Basic Machines
9 March 2004 ENERGY SAVER MODES OF BASIC MACHINES 6.9 ENERGY SAVER MODES OF BASIC MACHINES This section (6.9) illustrates the energy saver modes of the basic machine (the machine without the controller box). For the energy saver modes of the other models (the machines with the controller box), see section 6.10.
Page 192: Aof
ENERGY SAVER MODES OF BASIC MACHINES 9 March 2004 When AOF is off, the engine controller is unable to start the Night/Off Mode. The user should keep AOF on (! → System Settings → Key Operator Tools → AOF). Timers The engine controller references the Energy Saver Timer to start the Low Power Mode, and references the Auto Off Timer to start the Night/Off Mode.
Page 193: Overview
9 March 2004 ENERGY SAVER MODES OF MFP MACHINES 6.10 ENERGY SAVER MODES OF MFP MACHINES This section (6.10) illustrates the energy saver modes of the models with the controller box. For the energy saver modes of the basic machine (the machine without the controller box), see section 6.9.
Page 194: Recovery
ENERGY SAVER MODES OF MFP MACHINES 9 March 2004 Timers The Energy Saver Timer and Auto Off Timer start at the same time (t ) when the machine ends all jobs, when the user ends all manual operations, or when the controller starts the default application program (the program specified by the user [!→...
Page 195 9 March 2004 SPECIFICATIONS SPECIFICATIONS 1. GENERAL SPECIFICATIONS 1.1 COPIER Configuration: Desktop Copy Process: Dry electrostatic transfer system Originals: Sheet/Book/Object Original Size: Maximum A4 / 8 " x 11" A4 / 8 " x 14" (ADF) Copy Paper Size: Maximum A4 SEF / 8 "...
Page 196 SPECIFICATIONS 9 March 2004 Power Consumption: Maximum: 1 kW or less Energy Saver: 10W or less Off Mode: 1 W or less Noise Emission: Sound Power Level Standby 40 dB(A) or less Operating (copier only) 62 dB(A) or less Operating (full-system) 66 dB(A) or less Copier: 468 x 450 x 371 mm (18.4"...
Page 197: Copier
9 March 2004 SPECIFICATIONS Copy-Tray Capacity 250 sheets Cartridge replacement (230 g/cartridge) Toner Replenishment: 7k copies /toner bottle (A4, 6% full black) Toner Yield • Auto document feeder Optional Equipment: • Paper tray unit • Anti-condensation heater for paper tray unit 1.2 FAX See the Fax Service Manual.
Page 198: Supported Paper Size
SPECIFICATIONS 9 March 2004 2. SUPPORTED PAPER SIZE 2.1 ORIGINAL PAPER SIZE The copier and ADF do not detect original paper sizes. The table lists the paper sizes that the ADF can transport. Paper Size (W x L) A3 SEF 297 x 420 mm B4 SEF 257 x 364 mm...
Page 199: Paper Feed
9 March 2004 SPECIFICATIONS 2.2 PAPER FEED The copier and optional paper feed unit do not detect paper sizes. The table lists the paper sizes that the copier and optional paper feed unit can transport. Optional Paper Size (W x L) Regular By-pass Duplex...
Page 200: Machine Configuration
SPECIFICATIONS 9 March 2004 3. MACHINE CONFIGURATION 3.1 BASIC MODEL (B129) B130V906.WMF Standard Component Machine Code Remarks Copier [M] B129 Optional Component Machine Code Remarks 500-Sheet Paper Feed Unit [L] B421 • Not available to Europe Printer/Scanner Unit B683 GW Controller Board [D] —...
Page 201: Copier/Printer/Scanner Model (B169)
9 March 2004 SPECIFICATIONS 3.2 COPIER/PRINTER/SCANNER MODEL (B169) B130V906.WMF Standard Component Machine Code Remarks Copier [M] B169 Printer/Scanner Unit — GW Controller Board [D] — SD Card [J] • Application programs — 128-MB Memory [K] — USB Interface Board [I] —...
Page 202: Copier/Fax Model (B168)
SPECIFICATIONS 9 March 2004 3.3 COPIER/FAX MODEL (B168) B130V907.WMF Standard Component Machine Code Remarks Copier [F] B168 — Feeder [A] — Original Table [B] — Fax Unit — GW Controller Board [D] — Fax Controller Unit [C] — Multi-function Panel [G] —...
Page 203: Mfp Model (B130)
9 March 2004 SPECIFICATIONS 3.4 MFP MODEL (B130) B130V908.WMF Standard Component Machine Code Remarks Copier [N] B130 — Feeder [A] — Original Table [B] — Fax/Printer/Scanner Unit — GW Controller Board [D] — Fax Controller Unit [E] — SD Card [K] •...
Page 204: Printer/Scanner Unit
SPECIFICATIONS 9 March 2004 4. OPTION 4.1 PRINTER/SCANNER UNIT See the Printer/Scanner Unit Service Manual. 4.2 ADF Same as the standard ADF (☛ 1.4) 4.3 PAPER FEED UNIT A4 SEF, 8 " x 11" SEF, 8 " x 13" SEF, Paper Sizes: "...
Page 205 Model S-C2 (For B130/B168 only) SERVICE MANUAL 9 March 2004 Subject to change...
Page 206 Conventions in this Manual This manual uses several symbols. Symbol What it means Refer to section number ☛ See Core Tech Manual for details " Screw Connector E-ring Clip ring Short Edge Feed (SEF) Long Edge Feed (LEF)
Page 207 TABLE OF CONTENTS 1. INSTALLATION................1-1 1.1 INITIALIZING FACSIMILE ................ 1-1 Initializing Application Program ............1-1 Initializing Address Book ..............1-1 1.2 OPTIONAL HANDSET................1-2 1.2.1 ACCESSORY CHECK..............1-2 1.2.2 INSTALLATION PROCEDURE............1-3 2. TROUBLESHOOTING..............2-1 2.1 ERROR CODES ..................2-1 2.2 FAX SC CODES ..................
Page 208 Overview .....................3-59 SP5-846-003 (Maximum Entries) ............3-59 Group ....................3-59 3.6.4 UPLOADING DIRECTORY INFORMATION........3-60 3.6.5 COPYING DIRECTORY INFORMATION TO COMPUTER ....3-61 3.6.6 DOWNLOADING DIRECTORY INFORMATION ......3-62 3.6.7 POSSIBLE ERROR ................3-63 Some Examples ..................3-63 Incomplete Download................3-63 SC Code .....................3-63 4. DETAILED SECTION DESCRIPTIONS........4-1 4.1 OVERVIEW ....................
Page 209: Installation
9 March 2004 INITIALIZING FACSIMILE 1. INSTALLATION 1.1 INITIALIZING FACSIMILE Initializing Application Program When you press the Fax key for the first time after installation, an error occurs. This is not a functional problem. Press OK. The fax starts its initialization program. NOTE: If another error occurs after initialization, this can be a functional problem.
Page 210: Optional Handset
OPTIONAL HANDSET 9 March 2004 1.2 OPTIONAL HANDSET The optional handset is for the North America model only. 1.2.1 ACCESSORY CHECK Check that you have the components and accessories. Description Q’ty Handset Handset cradle Screws Handset manual NOTE: The handset bracket is not included in the optional handset kit. The bracket is provided as an accessory of the copier.
Page 211: Installation Procedure
9 March 2004 OPTIONAL HANDSET 1.2.2 INSTALLATION PROCEDURE 1. Attach the handset bracket [A] (! x 2). NOTE: The bracket is an accessory of the copier. 2. Remove the label [B] from the handset cradle [C]. 3. Attach the cradle to the bracket (! x 2).
Page 212: Troubleshooting
9 March 2004 ERROR CODES 2. TROUBLESHOOTING 2.1 ERROR CODES When a communication error occurs, retry to establish the communication. If the error recurs, see the tables below and solve the problem. Note that some error codes are seen only in the printed reports. Code Meaning Suggested Cause/Action...
Page 213 ERROR CODES 9 March 2004 Code Meaning Suggested Cause/Action 0-07 No post-message response • Check the line connection. from the other end after a • Replace the FCU. page was sent • The other end may have jammed or run out of paper.
Page 214 9 March 2004 ERROR CODES Code Meaning Suggested Cause/Action 0-17 Communication was If the Stop key was not pressed and this error keeps interrupted by pressing the occurring, replace the operation panel. Stop key. 0-20 Facsimile data not received • Check the line connection. within 6 s of retraining •...
Page 215 ERROR CODES 9 March 2004 Code Meaning Suggested Cause/Action 0-32 The other terminal sent a • Check the protocol dump list. DCS, which contained • Ask the other party to contact the manufacturer. functions that the receiving machine cannot handle. 0-52 Polarity changed during •...
Page 216 9 March 2004 ERROR CODES Code Meaning Suggested Cause/Action 0-83 The line was disconnected If these errors happen at the receiving terminal: due to a timeout in the V.34 • Try adjusting the rx cable equalizer setting. control channel restart •...
Page 217 ERROR CODES 9 March 2004 Code Meaning Suggested Cause/Action 2-51 The machine resets itself • If this is frequent, update the ROM, or replace the because of a fatal FCU. communication error 4-01 Line current was cut • Check the line connector. •...
Page 218 9 March 2004 ERROR CODES Code Meaning Suggested Cause/Action 6-10 G3 ECM - error frames still • Check for line noise. received at the other end • Adjust the tx level (use NCU parameter 01 or the after all communication dedicated tx parameter for that address).
Page 219: Fax Sc Codes
FAX SC CODES 9 March 2004 2.2 FAX SC CODES 2.2.1 SC1201 SC1201 indicates an unrecoverable error. The fax unit does not operate until you initialize the SRAM. When you initialize it, all user-specified data and SP settings are lost. There is no way to recover these data. SC1201 can be generated under any of the following conditions: •...
Page 220: Incorrect Address Book
9 March 2004 INCORRECT ADDRESS BOOK 2.3 INCORRECT ADDRESS BOOK Symptom The setting extension/outside is incorrectly listed in the Address Book list. Condition The symptom is caused by the following manual operation: 1. The setting extension/outside is changed (! → Fax Features → Key Operator Tools →...
Page 221: Service Tables
9 March 2004 SERVICE PROGRAM MODE 3. SERVICE TABLES CAUTION Do not turn off the main power switch while the power LED is on or blinking; otherwise, the memory may be damaged. Before turning off the main power switch, press the power key on the operation panel and wait until the power LED turns off.
Page 222: Sp2-Xxx (Ram)
SERVICE PROGRAM MODE 9 March 2004 SP1-XXX (BIT SW) (☛ 3.2) Mode No. Function System Switch 001 – 032 00 – 1F Change the bit switches for system settings for the fax option. Ifax Switch 001 – 016 00 – 0F Change the bit switches for IFAX settings.
Page 223: Sp3-Xxx (Machine Set)
9 March 2004 SERVICE PROGRAM MODE SP3-XXX (Machine Set) Mode No. Function Service Station Fax Number Enter the fax number of the service station. Serial Number Enter the fax unit’s serial number. PSTN-1 Port Settings Select Line Select the line type setting for the G3-1 line. If the machine is installed on a PABX line, select “PABX”, “PABX(GND)”...
Page 224: Sp5-Xxx (Ram Clear)
SERVICE PROGRAM MODE 9 March 2004 SP5-XXX (RAM Clear) Mode No. Function Initialize SRAM Initializes the bit switches and user parameters, user data in the SRAM, files in the SAF memory, and clock. Erase All Files Erases all files stored in the SAF memory.
Page 225: Sp7-Xxx (Tests)
9 March 2004 SERVICE PROGRAM MODE Mode No. Function Log List Print out All log files These log print out functions are for designer use only. Printer SC/TRAP Stored Decompression Scanner JOB/SAF Reconstruction JBIG G3 CCU Fax Job Scanner Condition SP7-XXX (Tests) These are the test modes for PTT approval.
Page 226: Bit Switches
BIT SWITCHES 9 March 2004 3.2 BIT SWITCHES CAUTION Do not change the settings marked with the key "Not used." Changing these settings may cause malfunctions and/or may violate local regulations. NOTE: For the default settings of the bit switches, see the System Parameter List (☛...
Page 227 9 March 2004 BIT SWITCHES System Switch 00 SP No. 1-101-001 FUNCTION COMMENTS Rx level calculation Example: 0000 32 V34 288/264 L 01 00 03 04 The four-digit hexadecimal value (N) after “L” indicates the rx level. The high byte is given first, followed by the low byte. Divide the decimal value of N by -16 to get the rx level.
Page 228 BIT SWITCHES 9 March 2004 G3 Communication Parameters Modem rate 336: 33600 bps 168: 16800 bps 312: 31200 bps 144: 14400 bps 288: 28800 bps 120: 12000 bps 264: 26400 bps 96: 9600 bps 240: 24000 bps 72: 7200 bps 216: 21600 bps 48: 4800 bps 192: 19200 bps...
Page 229 9 March 2004 BIT SWITCHES System Switch 02 SP No. 1-101-003 FUNCTION COMMENTS Not used Do not change the settings. Communication stall fail safe. If enabled, the machine cuts communication within one hour of a communication error but the 0: Disabled connection remains established.
Page 230 BIT SWITCHES 9 March 2004 System Switch 09 SP No. 1-101-010 FUNCTION COMMENTS Not used Do not change the setting. Inclusion of communications on 0: Communications that reached phase C (message the Journal when no image tx/rx) of the T.30 protocol are listed on the Journal. data was exchanged.
Page 231 9 March 2004 BIT SWITCHES System Switch 0B - Not used (Do not change the factory settings.) System Switch 0C - Not used (Do not change the factory settings.) System Switch 0D - Not used (Do not change the factory settings.) System Switch 0E SP No.
Page 232 BIT SWITCHES 9 March 2004 System Switch 10 FUNCTION COMMENTS Threshold memory level for Threshold = is N x 128 kbytes + 256 kbytes parallel memory transmission N can be between 00 - FF(H) Default setting: 02(H) = 512 kbytes System Switch 11 SP No.
Page 233 9 March 2004 BIT SWITCHES System Switch 15 SP No. 1-101-022 FUNCTION COMMENTS Not used Do not change the setting. Going into the Energy Saver 1: The machine will restart from the Energy Saver mode automatically mode quickly, because the +5V power supply is 0: Enabled active even in the Energy Saver mode.
Page 234 BIT SWITCHES 9 March 2004 System Switch 1A - Not used (Do not change the settings.) System Switch 1B SP No. 1-101-030 FUNCTION COMMENTS Image mode when Text is 00: Text 1 is the regular mode. selected 01: Text 2 is the sharp mode. 00: Text 1 01: Text 2 Image mode when Photo is...
Page 235 9 March 2004 BIT SWITCHES System Switch 1E SP No. 1-101-031 FUNCTION COMMENTS Communication after the This setting is effective only when Automatic Journal Journal data storage area has printout is enabled but the machine cannot print the become full report (e.g., no paper).
Page 236 BIT SWITCHES 9 March 2004 System Switch 1F SP No. 1-101-032 FUNCTION COMMENTS Not used Do not change the setting. Report printout after an original 0: When an original jams, or the SAF memory jam during SAF storage or if overflows during scanning, a report will be printed.
Page 237: Ifax Switches
9 March 2004 BIT SWITCHES 3.2.2 IFAX SWITCHES See the IFAX Service Manual. 3.2.3 PRINTER SWITCHES Printer Switch 00 SP No. 1-103-001 FUNCTION COMMENTS Page separation mark 0: No marks are printed. 0: Disabled 1: If a received page has to be printed out on two 1: Enabled sheets, an asterisk inside square brackets is printed at the bottom right hand corner of the first sheet,...
Page 238 BIT SWITCHES 9 March 2004 Printer Switch 02 SP No. 1-103-003 FUNCTION COMMENTS 0: The paper feed station can be used to print fax 1st paper feed station usage for fax printing messages and reports. 0: Enabled 1: Disabled 1: The specified paper feed station will not be used for printing fax messages and reports.
Page 239 9 March 2004 BIT SWITCHES Printer Switch 04 SP No. 1-103-005 FUNCTION COMMENTS Maximum reducible length when length reduction is enabled with switch 03-0 above. <Maximum reducible length> = <Paper length> + (N x 5mm) “N” is the decimal value of the binary setting of bits 0 to 4. Bit 4 3 2 1 0 Setting 0 0 0 0 0 0 mm 0 0 0 0 1 5 mm...
Page 240 BIT SWITCHES 9 March 2004 Printer Switch 08 - Not used (Do not change the settings.) Printer Switch 09 - Not used (Do not change the settings.) Printer Switch 0A - Not used (Do not change the settings.) Printer Switch 0B - Not used (Do not change the settings.) Printer Switch 0C - Not used (Do not change the settings.) Printer Switch 0D - Not used (Do not change the settings.) Printer Switch 0E...
Page 241 9 March 2004 BIT SWITCHES Printer Switch 0F SP No. 1-103-016 FUNCTION COMMENTS (0, 0) (0, 1): Disable smoothing if the machine Smoothing feature Bit 1 Bit 0 Setting receives halftone images from other manufacturers Disabled fax machines frequently. Disabled Enabled Not used Not used...
Page 242: Communication Switches
BIT SWITCHES 9 March 2004 3.2.4 COMMUNICATION SWITCHES Communication Switch 00 SP No. 1-104-001 FUNCTION COMMENTS Compression modes available These bits determine the compression capabilities in receive mode to be declared in phase B (handshaking) of the T.30 Bit 1 Modes protocol.
Page 243 9 March 2004 BIT SWITCHES Communication Switch 02 SP No. 1-104-003 FUNCTION COMMENTS Burst error threshold If there are more consecutive error lines in the 0: Low 1: High received page than the threshold, the machine will send a negative response. The Low and High threshold values depend on the sub-scan resolution, and are as follows.
Page 244 BIT SWITCHES 9 March 2004 Communication Switch 0B - Not used (Do not change the settings.) Communication Switch 0C - Not used (Do not change the settings.) Communication Switch 0D SP No. 1-104-014 FUNCTION COMMENTS The available memory 00 to FF (Hex), unit = 4 kbytes threshold, below which ringing (e.g., 06(H) = 24 kbytes) detection (and therefore...
Page 245 9 March 2004 BIT SWITCHES Communication Switch 14 SP No. 1-104-021 FUNCTION COMMENTS 0: In immediate transmission, data scanned in inch Inch-to-mm conversion during transmission format are transmitted without conversion. 0: Disabled 1: Enabled In memory transmission, data stored in the SAF memory in mm format are transmitted without conversion.
Page 246 BIT SWITCHES 9 March 2004 Communication Switch 1C SP No. 1-104-029 FUNCTION COMMENTS Extension access code (8 and Refer to communication switch 1E. 9) to turn V.8 protocol On/Off Example: If “8” is the PSTN access code, set bit 0 0: On to 1.
Page 247: G3-1 Switches
9 March 2004 BIT SWITCHES 3.2.5 G3-1 SWITCHES G3-1 Switch 00 SP No. 1-105-001 FUNCTION COMMENTS Monitor speaker during (0, 0): The monitor speaker is disabled all through communication (tx and rx) the communication. Bit 1 Bit 0 Setting (0, 1): The monitor speaker is on up to phase B in Disabled the T.30 protocol.
Page 248 BIT SWITCHES 9 March 2004 G3-1 Switch 03 SP No. 1-105-004 FUNCTION COMMENTS 0: The machine will hang up if it receives the same DIS detection number (Echo countermeasure) DIS frame twice. 0: 1 1: Before sending DCS, the machine will wait for the 1: 2 second DIS which is caused by echo on the line.
Page 249 9 March 2004 BIT SWITCHES G3-1 Switch 04 SP No. 1-105-005 FUNCTION COMMENTS Training error detection 0 - F (Hex); 0 - 15 bits threshold If the number of error bits in the received TCF is below this threshold, the machine informs the sender that training has succeeded.
Page 250 BIT SWITCHES 9 March 2004 G3-1 Switch 06 SP No. 1-105-007 FUNCTION COMMENTS Initial Rx modem rate These bits set the initial starting modem rate for Bit 3 2 1 0 Setting (bps) reception. 0 0 0 1 2.4 k 0 0 1 0 4.8 k Use a lower setting if high speeds pose problems 0 0 1 1 7.2 k...
Page 251 9 March 2004 BIT SWITCHES G3-1 Switch 07 SP No. 1-105-008 FUNCTION COMMENTS PSTN cable equalizer Use a higher setting if there is signal loss at higher (tx mode: Internal) frequencies because of the length of wire between Bit 1 Bit 0 Setting the modem and the telephone exchange.
Page 252 BIT SWITCHES 9 March 2004 G3-1 Switch 0A SP No. 1-105-011 FUNCTION COMMENTS Maximum allowable carrier These bits set the acceptable modem carrier drop drop during image data time. reception Try using a longer setting if error code 0-22 is Bit 1 Bit 0 Value (ms) frequent.
Page 253 9 March 2004 BIT SWITCHES G3-1 Switch 0B SP No. 1-105-012 FUNCTION COMMENTS Protocol requirements: Europe The machine does not automatically reset these bits 0: Disabled 1: Enabled for each country after a country code (System Switch 0F) is programmed. Protocol requirements: Spain Change the required bits manually at installation.
Page 254 BIT SWITCHES 9 March 2004 G3-1 Switch 0F SP No. 1-105-016 FUNCTION COMMENTS Alarm when an error occurred If the customer wants to hear an alarm after each in Phase C or later error communication, change this bit to “1”. 0: Disabled 1: Enabled Alarm when the handset is off-...
Page 255: Fax Switches
9 March 2004 BIT SWITCHES 3.2.6 FAX SWITCHES FAX Switch 00 - Not used (Do not change the settings.) FAX Switch 0A - Not used (Do not change the settings.) FAX Switch 0B SP No. 3-201-012 FUNCTION COMMENTS Scan margin setting (right and left margin in book scan ADF mode) The setting can be between 0 and F (H) (unit 0.5 mm).
Page 256: Ncu Parameters
NCU PARAMETERS 9 March 2004 3.3 NCU PARAMETERS The following table lists the RAM addresses and the parameter calculation units used for the ringing signal detection and automatic dialing. The factory settings for each country are also listed. You can change most of them by RAM Read/Write (SP2-101);...
Page 257 9 March 2004 NCU PARAMETERS Address Function Unit Remarks 680503 Line current drop detect time Line current is not detected if 680501 contains FF. 680504 PSTN dial tone frequency upper limit Hz (BCD) If both addresses contain (high byte) FF(H), tone detection is disabled.
Page 258 NCU PARAMETERS 9 March 2004 Address Function Unit Remarks 680523 PABX ringback tone off detection 20 ms FF(H), tone detection is time disabled. 680524 PABX detection time for silent 20 ms If both addresses contain period after ringback tone detected FF(H), tone detection is (LOW) disabled.
Page 259 9 March 2004 NCU PARAMETERS Address Function Unit Remarks 68053B International dial tone continuous Belgium ☛ Note 2 tone time 68053C International dial tone permissible 20 ms drop time 68053D International dial wait interval (LOW) 68053E International dial wait interval (HIGH) 68053F Country dial tone upper frequency Hz (BCD)
Page 260 NCU PARAMETERS 9 March 2004 Address Function Unit Remarks 680554 PSTN: DTMF tone attenuation level -N x 0.5 –3.5 SP2-103-21 after dialling ☛ Note 5 680555 ISDN: DTMF tone attenuation level -dBm x 0.5 ☛ Note 5 after dialling 680556 Not used Do not change the settings.
Page 261 9 March 2004 NCU PARAMETERS Address Function Unit Remarks 680576 Number of rings until a call is SP2-103-6 detected The setting must not be zero. 680577 Minimum required length of the first 20 ms See Note 4. ring SP2-103-7 680578 Minimum required length of the 20 ms SP2-103-8...
Page 262 NCU PARAMETERS 9 March 2004 Address Function Unit Remarks 6805A9 Acceptable CNG detection frequency disabled. lower limit (low byte) 6805AA Not used Do not change the setting. 6805AB CNG on time 20 ms Factory setting: 500 ms 6805AC CNG off time 20 ms Factory setting: 200 ms 6805AD...
Page 263 9 March 2004 NCU PARAMETERS Address Function Unit Remarks 6805C8 Not used Do not change the settings. 6805D9 6805DA T.30 T1 timer 6805E0 Maximum wait time for post 0: 12 s 1: Maximum wait time for bit 3 message post message 1: 30 s (EOP/EOM/MPS) can be changed to 30 s.
Page 264 NCU PARAMETERS 9 March 2004 7. Tone signals which frequency is lower than 1500Hz (e.g., 800Hz tone for AI short protocol) refer to the setting at 6805B5h. Tones which frequency is higher than 1500Hz refer to the setting at 6805B6h. 8.
Page 265: Dedicated Transmission Parameters
9 March 2004 DEDICATED TRANSMISSION PARAMETERS 3.4 DEDICATED TRANSMISSION PARAMETERS You might see the transmission to a particular destination often fail. In a case like this, register the destination to the Quick Dial and try changing parameters. This may solve the problem. 3.4.1 PROGRAMMING PROCEDURE For the details of the parameters, see the next section.
Page 266: Parameters
DEDICATED TRANSMISSION PARAMETERS 9 March 2004 3.4.2 PARAMETERS The initial settings of these parameters are all FF(H) (all parameters are disabled). Switch 00 FUNCTION AND COMMENTS ITU-T T1 time (for PSTN G3 mode) If the connection time to a particular terminal is longer than the NCU parameter setting, adjust this byte.
Page 267 9 March 2004 DEDICATED TRANSMISSION PARAMETERS Switch 02 FUNCTION COMMENTS Initial Tx modem rate If training with a particular remote terminal always Bit 3 2 1 0 Setting (bps) takes too long, the initial modem rate may be too 0 0 0 0 Not used high.
Page 268 DEDICATED TRANSMISSION PARAMETERS 9 March 2004 Switch 03 FUNCTION COMMENTS Inch-mm conversion before tx The machine uses inch-based resolutions for Bit 1 Bit 0 Setting scanning. If “inch only” is selected, the printed copy Inch-mm may be slightly distorted at the other end if that conversion machine uses mm-based resolutions.
Page 269: Service Ram Addresses
9 March 2004 SERVICE RAM ADDRESSES 3.5 SERVICE RAM ADDRESSES CAUTION Do not change the settings marked with the key "Not used" or "Read only." 680001 to 680004(H) - ROM version (Read only) 680001(H) - Revision number (BCD) 680002(H) - Year (BCD) 680003(H) - Month (BCD) 680004(H) - Day (BCD) 680006 to 680015(H) - Machine’s serial number (16 digits - ASCII)
Page 270 SERVICE RAM ADDRESSES 9 March 2004 6800D3(H) - User parameter switch 03 (SWUSR_03: Automatic report printout) Bit 0: Transmission result report (memory transmissions) 0: Off, 1: On Bit 1: Not used Bit 2: Memory storage report 0: Off, 1: On Bit 3: Not used Bit 4: Not used Bit 5: Transmission result report (immediate transmissions) 0: Off, 1: On...
Page 271 9 March 2004 SERVICE RAM ADDRESSES 6800D8(H) - User parameter switch 08 (SWUSR_08) Bits 0 and 1: Not used. Bit 2: Authorized reception 0: Only faxes from senders whose RTIs/CSIs are specified for this feature are accepted. 1: Only faxes from senders whose RTIs/CSIs are not specified for this feature are accepted.
Page 272 SERVICE RAM ADDRESSES 9 March 2004 6800DF(H) - User parameter switch 15 (SWUSR_0F) Bits 0, 1 and 2: Cassette for fax printout Bit 2 1 Setting 1st paper feed station 2nd paper feed station 3rd paper feed station 4th paper feed station 5th paper feed station Other settings Not used Bits 3 and 4: Not used...
Page 273 9 March 2004 SERVICE RAM ADDRESSES 6800E3(H) - User parameter switch 19 (SWUSR_13) Bits 0 - 2: Not used Bit 3: 90° image rotation during B5 portrait Tx (This switch is not printed on the user parameter list.) 0: Off, 1: On Bit 4: Reduction of sample images on reports to 50% in the main scan and sub- scan directions.
Page 274 SERVICE RAM ADDRESSES 9 March 2004 6800E6(H) - User parameter switch 22 (SWUSR_16): Not used 6800E7(H) – User Parameter switch 23 (SWUSR_17) : Not used 6800E8(H) - User parameter switch 24 (SWUSR_18) Bits 0 and 1: File retention time (Cross reference: System switch 02 bit 4) Bit 1 0 Setting 0 0 File retention impossible 0 1 24 hours...
Page 275 9 March 2004 SERVICE RAM ADDRESSES 680340 to 680342(H) - PSTN-1 line settings 680340 Bits 0 and 1: PSTN access method from behind a PABX. Setting Loop start Ground start Flash start Not used Bit 2: Telephone line type. 0: PSTN, 1: PABX Bits 3 and 4: Dialing type.
Page 276 SERVICE RAM ADDRESSES 9 March 2004 680370 to 680377(H) - Last power off time (Read only) 680370(H) - 01(H) - 24-hour clock, 00(H) - 12-hour clock (AM), 02(H) - 12-hour clock (PM) 680371(H) - Year (BCD) 680372(H) - Month (BCD) 680373(H) - Day (BCD) 680374(H) - Hour 680375(H) - Minute...
Page 277: Backup Of Directory Information
9 March 2004 BACKUP OF DIRECTORY INFORMATION 3.6 BACKUP OF DIRECTORY INFORMATION CAUTION: 1) Do not show the user how to copy the directory information. The normal machine operations are not guaranteed if the user has an access to the SP mode. 2) Use the SD card provided by a proper supplier.
Page 278: Requirements
BACKUP OF DIRECTORY INFORMATION 9 March 2004 3.6.2 REQUIREMENTS 1. SD card: You need an SD card provided by a proper supplier. 2. SD card drive: Your need a computer with an SD card drive. 3. Windows: You need a computer running Windows to see the free space of your SD card or to copy the data from your SD card to the hard disk of a computer.
Page 279: Limitation
9 March 2004 BACKUP OF DIRECTORY INFORMATION 3.6.3 LIMITATION Overview SP5-846-051 and 052 may not able to copy some or all of the directory information. This limitation is brought by the following settings: • SP5-846-003 (Maximum Entries): This is one of the SPs related to the management of the directory information.
Page 280: Uploading Directory Information
BACKUP OF DIRECTORY INFORMATION 9 March 2004 3.6.4 UPLOADING DIRECTORY INFORMATION 1. Check that the SD card has enough free space. The SD card needs to have 150-KB free space to store the directory information of this machine. 2. Inform the user that: You are going to copy the directory information to the SD card.
Page 281: Copying Directory Information To Computer
9 March 2004 BACKUP OF DIRECTORY INFORMATION 3.6.5 COPYING DIRECTORY INFORMATION TO COMPUTER CAUTION: Use extreme caution when handling the directory information. The directory information can include confidential data. You can copy the directory information from the SD card to a computer hard disk. You need a computer that runs Windows to copy the information.
Page 282: Downloading Directory Information
BACKUP OF DIRECTORY INFORMATION 9 March 2004 3.6.6 DOWNLOADING DIRECTORY INFORMATION When the user is going to keep the SD card, you do not need to delete the directory information from the SD card (SP5-846-053). When you are going to copy the directory information to the hard disk of the user's computer, see 3.6.5.
Page 283: Possible Error
9 March 2004 BACKUP OF DIRECTORY INFORMATION 3.6.7 POSSIBLE ERROR Some Examples An error message is displayed under any of the following conditions: • SP5-846-003 has increased the maximum entry number of the directory information (☛ 3.6.3). • The SD card has insufficient free space (☛ 3.6.4). •...
Page 284: Detailed Section Descriptions
9 March 2004 OVERVIEW 4. DETAILED SECTION DESCRIPTIONS 4.1 OVERVIEW Controller B620D902.WMF The fax unit consists of two PCBs: the FCU and the MBU. The FCU controls all the fax communications and fax features in cooperation with the controller. The MBU contains the ROM and SRAM.
Page 285: Boards
• Data compression and reconstruction (DCR) • DMA control • Clock generation • DRAM backup control • Ringing signal/tone detection FAME (Ricoh Modem): • V.34, V.33, V.17, V.29, V.27ter, V.21, and V.8 LSD (Line Side Device): • Data transfer • Line control...
Page 286: Mbu
9 March 2004 BOARDS DRAM: • The 8 MB of DRAM is shared as follows. SAF memory : 2 MB Working memory : 3 MB Page memory : 3 MB Memory back-up: • A rechargeable battery backs up the SAF memory (DRAM) for one hour. 4.2.2 MBU The flash ROM stores FCU firmware;...
Page 287: Specifications
9 March 2004 SPECIFICATIONS SPECIFICATIONS 1. GENERAL SPECIFICATIONS Type: Desktop type transceiver Circuit: PSTN Connection: Direct couple Original Size: Book (Face down) Maximum Length: 297 mm [11.7 inch] Maximum Width: 216 mm [8.5 inch] ADF (Face up) Length: 128 - 1200 mm [5.0 - 47.2 inch] Width: 105 - 297 mm [4.1 - 11.7 inch] Scanning Method: Flat bed, with CCD...
Page 288: Capabilities Of Programmable Items
SPECIFICATIONS 9 March 2004 2. CAPABILITIES OF PROGRAMMABLE ITEMS The following table shows how the capabilities of each programmable item will change after the optional Fax Function Upgrade Unit is installed. Item Quick Dial Groups Destination per Group Destinations dialed from the ten-key pad overall Communication records for Journal stored in the memory 3.
Page 289 Model S-C2 INTERNET FAX (IFAX) (For B130 only) SERVICE MANUAL 9 March 2004 Subject to change...
Page 290 TABLE OF CONTENTS 1. INSTALLATION................1-1 1.1 REQUIREMENT ..................1-1 1.2 INITIAL SETTINGS................... 1-1 Specifying Information................1-1 Enabling IFAX ..................1-1 2. TROUBLESHOOTING..............2-1 2.1 ERROR CODES FOR LAN COMMUNICATION........2-1 2.2 TROUBLESHOOTING PROCEDURES............ 2-6 3. SERVICE TABLES AND PROCEDURES ........3-1 3.1 ACCESSING IFAX SWITCH..............
Page 291 4.3.7 MANUAL E-MAIL RECEPTION ............4-10 4.3.8 SECURE INTERNET RECEPTION ..........4-11 APOP ....................4-11 IMAP-AUTH (Mail Reception) .............4-11 4.3.9 MAIL BROADCASTING ..............4-11 Overview .....................4-11 Processing Order ................4-12 Restriction ...................4-12 4.4 SUB TX MODE ..................4-13 4.4.1 SUBJECT AND IMPORTANCE LEVEL ..........4-13 Overview .....................4-13 How the Subject Differs According to Mail Type .........4-13 4.4.2 SPECIFYING SUBJECT AND IMPORTANCE LEVEL ....4-14 Program/Change.................4-14...
Page 292: Installation
9 March 2004 REQUIREMENT 1. INSTALLATION 1.1 REQUIREMENT IFAX requires both of the following units: • Fax unit • Printer/Scanner unit You cannot use the IFAX on the basic model (B129). When you use the IFAX on the copier/fax model (B168), install the optional printer/scanner unit (B683). For the installation procedure, see the Model S-C2 service manual.
Page 293: Troubleshooting
9 March 2004 ERROR CODES FOR LAN COMMUNICATION 2. TROUBLESHOOTING 2.1 ERROR CODES FOR LAN COMMUNICATION When a communication error occurs, retry to establish the communication. If the error recurs, see the table below and solve the problem. Code Meaning Cause Action •...
Page 294 ERROR CODES FOR LAN COMMUNICATION 9 March 2004 Code Meaning Cause Action 14-09 Authorization Failed for POP-Before-SMTP or SMTP POP-Before-SMTP: Sending to SMTP authorization failed. • Check the IFAX user name Server and password. • Check that POP server is set correctly.
Page 295 9 March 2004 ERROR CODES FOR LAN COMMUNICATION Code Meaning Cause Action 14-51 UCS Destination Not even one return notification can Check the address in the address Download Error be downloaded: book. • The address book was being edited. • The number for the specified destination does not exist (it was deleted or edited after the job was created).
Page 296 ERROR CODES FOR LAN COMMUNICATION 9 March 2004 Code Meaning Cause Action • Increase the setting that limits 15-16 Mail Size Receive Error The mail cannot be received because it is too large. the size of e-mail that can be received (in the User Tools>...
Page 297 9 March 2004 ERROR CODES FOR LAN COMMUNICATION Code Meaning Cause Action • Ask the sender to check that 15-64 TIFF Decompression The file received as an attachment Error caused the TIFF decompression the attachment was sent in error: correct TIFF format. •...
Page 298: Troubleshooting Procedures
TROUBLESHOOTING PROCEDURES 9 March 2004 2.2 TROUBLESHOOTING PROCEDURES The table lists the procedures for isolating the cause. Communication Item Action Remarks Route • Check that the LAN cable 1. Connection with the is connected to the machine. • Check that the LEDs on General LAN the hub are lit.
Page 299 9 March 2004 TROUBLESHOOTING PROCEDURES Communication Item Action Remarks Route • Make sure that the PC • Ask the administrator to 4. E-mail account on the Server can log into the e-mail check. server. • Check that the account and password stored in the server are the same as in the machine.
Page 300: Service Tables And Procedures
9 March 2004 ACCESSING IFAX SWITCH 3. SERVICE TABLES AND PROCEDURES 3.1 ACCESSING IFAX SWITCH IMPORTANT Do not let the user have an access to the service program mode (SP mode). Only service representatives are allowed to use the SP mode. Should the user have an access to the SP mode, the normal operation of the machine is NOT guaranteed any more.
Page 301 IFAX SWITCH 9 March 2004 IFAX SW 1102 2 Bits 0~ 6: Original Line Resolution of TX Attachment File This setting sets the maximum resolution of the original that the destination can receive. 0: Not selected 1: Selected Note: If more than one of these three bits is set to “1”, the higher resolution has priority. For example, if both Bit 3 and Bit 2 are set to “1”...
Page 302 9 March 2004 IFAX SWITCH IFAX SW 1102 3 Bit 0: RX Text Mail Header Processing This setting determines whether the header information is printed with text e-mails when they are received. 0: Prints only text mail. 1: Prints mail header information attached to text mail. •...
Page 303 IFAX SWITCH 9 March 2004 IFAX SW 1102 4 Not used IFAX SW 1102 5 Bit 0: Subject for Delivery TX/Memory Transfer This setting determines whether the RTI/CSI registered on this machine or the RTI/CSI of the originator is used in the subject lines of transferred documents. 0: Puts the RTI/CSI of the originator in the Subject line.
Page 304 9 March 2004 IFAX SWITCH IFAX SW 1102 9 Bits 0~7: Memory Threshold for POP Mail Reception This setting determines the amount of SAF (Store and Forward) memory. (SAF stores fax messages to send later for transmission to more than one location, and also holds incoming messages if they cannot be printed.) When the amount of SAF memory available falls below this setting, mail can no longer be received;...
Page 305: Firmware Update Procedure
FIRMWARE UPDATE PROCEDURE 9 March 2004 IFAX SW 1102 16 Bit 0: Delivery Method for SMTP RX Files This setting determines whether files received with SMTP protocol are delivered or output immediately. 0: Off. Files received via SMTP are output immediately without delivery. 1: On.
Page 306: Detailed Section Descriptions
4.1 IFAX Overview The Internet fax implemented by Ricoh is called the IFAX. The IFAX enables you to send or receive faxed data over the Internet. The facsimile on the destination must support the Internet fax to receive IFAX data. PCs can also receive IFAX data.
Page 307: User Interface
IFAX 9 March 2004 User Interface Besides the operation panel, the user can use a Web browser to view the information such as settings and status of the IFAX. The IFAX supports the Web Status Monitor. Scanned images are converted into the TIFF-F images and sent as attachments of an e-mail message.
Page 308: Mail Transmission
9 March 2004 MAIL TRANSMISSION 4.2 MAIL TRANSMISSION 4.2.1 OVERVIEW Sending T erm inal SMTP IFAX Server E-mail Router Internet POP/IMAP IFAX Server E-mail Router IFAXD601.WMF Process The IFAX sends scanned images as e-mails, using the memory transmission. The transmission is based on the Simple Mail Transfer Protocol (SMTP). The IFAX requires an SMTP server on the LAN.
Page 309: Error Handling
MAIL TRANSMISSION 9 March 2004 4.2.2 ERROR HANDLING When a communication error occurs during communication between the IFAX facsimile and the SMTP server, an error report is sent to the IFAX facsimile. If an error occurs somewhere between the SMTP server and the destination such as on the Internet, no error report may be sent to the IFAX facsimile.
Page 310: Mail Reception
9 March 2004 MAIL RECEPTION 4.3 MAIL RECEPTION 4.3.1 OVERVIEW SMT P IFAX Server E-mail Router Receiving T erminal Internet PO P IFAX Server E-mail Router IFAXD912.WMF The IFAX supports the following protocols: • POP3 (Post Office Protocol Ver. 3.) •...
Page 311: Smtp
The Off Ram Gateway is the feature to forward the E-mail received by the SMTP. E-mail is delivered to a G3 facsimile if it contains the following information: fax=delivery_number@ifax_host_name.domain. For example, actual information should be something like: fax=0454778907@cl01.dom1.ricoh.co.jp. SMTP SMTP...
Page 312 The user specify the mail address in the following format: 1) When dialing using a fax number fax=<Delivery Destination Fax Number>@<IFAX Host Name>.<Domain Name> Example: fax=0454771459@cl01.dom1g.ricoh. → Delivers to fax number 0454771459 co.jp 2) When dialing using a Quick dial destination fax=<# Quick Dial Number>@<IFAX Host Name>.<Domain Name>...
Page 313: Auth. E-Mail Rx
To limit the IFAX mail delivery, you can specify a site address (Access Limit Entry). For example, if you specify "@IFAX.ricoh.co.jp", the IFAX delivers an E-mail message only when it has the same address as you specified. You can register one address.
Page 314: Abnormal Files
9 March 2004 MAIL RECEPTION Abnormal files Abnormal data is handled as follows: 1. The IFAX stops receiving data. 2. The IFAX requests the server to delete the data. 3. The IFAX facsimile outputs an error report. 4. The IFAX sends an error message via e-mail to the sender. 5.
Page 315: Printing Received Mail
MAIL RECEPTION 9 March 2004 4.3.5 PRINTING RECEIVED MAIL The IFAX facsimile prints e-mailed data as follows: • The IFAX checks that the data is of the TIFF-F format, and IFAX facsimile prints it out. • The IFAX checks that there is any text data of the US ASCII code or ISO 8859 X code.
Page 316: Secure Internet Reception
9 March 2004 MAIL RECEPTION 4.3.8 SECURE INTERNET RECEPTION APOP The password is encrypted when an e-mail message is received. APOP gives a better security than the POP3 authentication (clear text), which is not encrypted. APOP requires a POP server that supports APOP. IMAP-AUTH (Mail Reception) If the IMAP server supports the AUTHENTICATE command (CRAM-MD5, PLAIN, or LOGIN confirmation), this gives a hig-level security against unauthorized access.
Page 317: Processing Order
MAIL RECEPTION 9 March 2004 Processing Order The IFAX sends data as follows: 1. The IFAX sends the data in the order manually specified by the user. 2. When sending data to the SMTP server, the IFAX sends the data with all e-mail addresses.
Page 318: Sub Tx Mode
9 March 2004 SUB TX MODE 4.4 SUB TX MODE 4.4.1 SUBJECT AND IMPORTANCE LEVEL Overview You can specify a subject and importance level (☛ 4.4.2). The recipient can view the subject preceded by the importance level. The following diagram illustrates an example where the importance level is "Urgent"...
Page 319: Specifying Subject And Importance Level
SUB TX MODE 9 March 2004 4.4.2 SPECIFYING SUBJECT AND IMPORTANCE LEVEL Program/Change You can register subjects and importance levels. You can select one of them when sending scanned data via e-mail (☛ Attach Subject). 1. Select the following menu: ! > System Settings > File Transfer > Prog./Change/Del.
Page 320: Return Receipt (Mdn)
9 March 2004 SUB TX MODE 4.4.3 RETURN RECEIPT (MDN) Sending Request When sending scanned data via e-mail, the user can request a receipt notification. 1. The user select "On" in the following menu: TX Mode > E-mail Options > Return Receipt.
Page 321: Header
Subject From @81454771459”(“RICOH GTS)(Return Receipt)(dispatched) X-Mozilla-status 8001 X-Mozilla-Status2 00000000 X-UIDL 20001128044713447.AAA163@fuser_01 This is a Return Receipt for the mail that you sent to “fuser_01@dom1g.ricoh.co.jp” Final Receipt: rfc822:fuser_01#dom1g.ricoh.co.jp Original Message ID: <3A23379A.81BE0ABD@dom1g.ricoh.co.jp Disposition: automatic action/MDN-send-automatically: dispatched Respond Mail Text 4-16...
Page 322: History
IFAX IFAX * * * Journal * * * File Date Time Destination Mode TXtime Page Result User Name No. Jan. 16 10:18AM SF2@dom1g.ricoh MailSMA 0'09" P. 2 0179 * * * Journal * * * File Date Time Sender Mode RXtime Page Result User Name No.
Page 323 SUB TX MODE 9 March 2004 When the sender sends data to multiple recipients such as Group, the history of the sender is updated as follows: 1. Two hyphens (- -) are written in "Result" when the sender sends data via e-mail. 2.
Page 324: Full Mode
9 March 2004 T.37 FULL MODE 4.5 T.37 FULL MODE 4.5.1 OVERVIEW Model S-C2 supports the T.37 Full Mode. The T.37 Full Mode provides the following functions: • The local IFAX registers the features of remote machines to the address book (☛...
Page 325: Sending Receipt Notification And Feature Report
T.37 FULL MODE 9 March 2004 4.5.4 SENDING RECEIPT NOTIFICATION AND FEATURE REPORT Remote machines can send (to the local IFAX) ECEIPT OTIFICATION data with the request for receipt notification. When receiving a request, the local IFAX sends receipt notification. The receipt notification includes the Status Part that contains the Media Accept Features field.
Page 326: Interpreting Feature Report
9 March 2004 T.37 FULL MODE 4.5.5 INTERPRETING FEATURE REPORT Error Handling When receiving a feature report, the local IFAX interprets the seven entries of the Media Accept Features field (☛4.5.4). The local IFAX, if having detected an error in an entry, registers the error code. The data in this entry is ignored. Some examples of errors are as follows: •...
Page 327: Lan-Fax Address Book/Cover Sheet Support Tool
LAN-FAX ADDRESS BOOK/COVER SHEET SUPPORT TOOL 9 March 2004 4.6 LAN-FAX ADDRESS BOOK/COVER SHEET SUPPORT TOOL 4.6.1 OVERVIEW NOTE: For details on LAN-Fax Address Book/Cover Sheet Support Tool, see the Operating Instructions. LAN-Fax Address Book/Cover Sheet Support Tool (after here, referred to as "the Support Tool") enables the user to specify which folder to save the following files: •...
Page 328: Workflow
9 March 2004 LAN-FAX ADDRESS BOOK/COVER SHEET SUPPORT TOOL 4.6.3 WORKFLOW Illustrated below is an example of the workflow that uses the Support Tool. 1. The user downloads the LAN Fax Driver. The Support Tool is bundled with the driver. 2.
Page 329: Specifications
9 March 2004 SPECIFICATIONS SPECIFICATIONS 1. IFAX SPECIFICATIONS Type Protocol (Supported by TCP/IP protocol) Fax Unit and Printer/Scanner Unit Transmission: Connectivity IETF RFC821 SMTP procedure Local area network Reception: Ethernet 100base-Tx/10base-T IETF RFC1725 POP3 procedure Connection IETF RFC2026 IMAP4 procedure 100base-Tx/10base-T direct Data rate connection...

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Ricoh Aficio 1515 Service Manual

Table of Contents

Installation

Preventive Maintenance

Replacement and Adjustment

Troubleshooting

Service Tables

Detailed Section Descriptions

Table of Contents

Installation

Troubleshooting

Service Tables

Detailed Section Descriptions

Specifications

Model S-C2 Internet Fax (Ifax)

Installation

Troubleshooting

Service Tables and Procedures

Detailed Section Descriptions

Specifications

Quick Links

Chapters

Troubleshooting

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Summary of Contents for Ricoh Aficio 1515